LONE STAR CONSULTING, INC.
Policies (this webpage)
Hotlinks To All of Our Topics and Titles ==> sitemap.htm
FOR POLICIES: Welcome to Lone Star Consulting, Inc.! Thank you for
contacting us for your high-tech needs. These are our official Policies webpages.
Others of our Policies are stated on our other webpages, almost all relevant
to particular device-type descriptions, applying for devices, shipping, payments,
emails, etc. All of our Policies immediately and fully apply to all purchases
from us and to any and all other contacts with us, Lone Star Consulting, Inc.,
while you are on our website and after you leave our website, and while you
are emailing or phoning us and after completion of your email and phone call
to us, to all future actions you take relevant to Lone Star Consulting, Inc.
To Opt-Out of any or all of our Policies, see Note 4 below. The hotlink to our
Online Catalog and Sitemap are at top of page.
Why do you have so many detailed Policies? All shops and stores have Policies - some very comprehensive and detailed. When you walk into a shop or store, you automatically fully respect the Policies of the shop or store, without first having to sign an agreement at the door of that business or to even read their Policies. Think of us as your friendly Online Customized Devices shop and specialty store you are walking into. Today's overly-legalistic business environment requires complex and detailed Policies. Some Policies are required to be stated by law - not just by us but by all sellers of devices or services. Almost all businesses have good and bad customers. With us, a small minority of our Clients (about 5%) turn out to be Bad Clients. About 95% are our Good Clients; many contracting with us for future devices or services as well. We make few mistakes, but when we do, we own up to them. Most of our Bad Clients love to rip-off successful legitimate businesses using many types of rip-offs, including frauds, stealing products, entrapment, and extortion - often exploiting loopholes in business Policies. Some Bad Clients do this to get our devices for free or at much lower cost by using fraud or by treating us like a free lending library for devices (since all of our devices are new, customized and unique, costing us much time and money to create, we cannot resell returned devices, therefore, we cannot refund functional returned devices without very good reason). Other Bad Clients try to injure us: (1) Wanna-be competitors, and (2) In the case of our mind control countermeasures and detection devices and our energy devices, some are perps who hate us for helping protect their victims. When you buy just about anything today - product or service - it is virtually always accompanied by some long, detailed set of official contract provisions, disclaimers, qualifications, other Policies. Even simple stuff often requires many pages of Policies. Most common products have stupid Policies (eg: "Do not use for drying pets" - a microwave oven warning label) - there only because the firm was sued by one of its now-rich bad customers. The greater the number, variety and complexity of the products and services sold - the more Policies are usually required. We offer 100s of different products and services, mostly high-tech. Also, since some of our Customized Devices (CD) are controversial, they offend rich, powerful and ruthless interests (eg: electronic attacks and mind control attack perps, energy barons, wanna-be competitors, corrupt politicians/bureaucrats, etc.) eager to find any excuse to fine us or put us out of business to promote their own agendas. We cannot leave even small Policy loopholes for crooks to jump thru. We must try to cover all of our bases by posting detailed Policies. As business people, we don't like to write-up extensive detailed Policies any more than you, as our Client or prospective Client, likes to read them. Even an abuse of only 1% can heavily damage - even destroy - a legitimate business with 99% satisfied Clients. Unprevented, such abuses force businesses to go out of business or to charge more to their Good Clients as the "cost of doing business to pay for rip-off losses". Our long, detailed Policies are designed to both save us grief and to save our Good Clients money. Our extensive, detailed polices are never intended to be unfriendly or personally insulting in any way to our Good Clients. We very much appreciate your business and value you as a Good Client by doing our best to provide you excellent products and services. Thank you very much for your business. May you have the best of successes in all that you do. We sincerely intend to do an excellent job for you so that you return to us for your future needs, and spread the good word about us. Again, thank you! - John Williams, M.S.E.E., President
OUR MOTTO: "We
Strive to Provide Our Good Clients with
The Best Devices and Services We Reasonably Can
To Exceed or at least Meet Every Client Specification,
To Fulfill All of YOUR Customized Devices Needs
Now and into The Future. Thank YOU for YOUR Business!"
- John Williams, President, Lone Star Consulting, Inc.
WARNING TO HACKERS, PERPS AND
All other companies we know of are reckless with their security, store their client, financial and proprietary data on their vulnerable systems or "in the cloud", sell and/or share their client's most personal and private data with their "global partners" (eg: China) - thereby severely endangering both their clients and themselves. WE DO NONE OF THESE THINGS! We have no "global partners" and we do not store on any of our Online computers any data our Clients provide us, nor any research, plans, designs or circuit diagrams for any device-type we offer or may offer, nor any of our personnel, personal, private or financial data. Nor do we store any of our data at any physical address of Lone Star Consulting, Inc. WE PROTECT OURSELVES AND OUR CLIENTS FROM PERPS. OFFICIAL NOTICE: By attempting to hack or otherwise invade us, you fully agree without any qualifications or reservations to all of the following: (1) To pay us $1 million ($1M) for each and every hacking or invasion attempt, whether successful or not, PLUS all actual injuries to us caused directly or indirectly by your hacking or invasion attempt, PLUS all of our direct and indirect costs trying to track you down, bring you to justice, and collect your debt to us, PLUS likely severe punitive damages, PLUS all accrued interest on your unpaid balance (your accrued interest on all outstanding debts to us (eg: debts not paid within 30 days of your hacking or invasion attempt) is 1.5% per month on your unpaid balance, compounded daily). (2) To notify us in writing all details of your hacking or invasion attempt within 10 days of each attempt, and if we do not receive your notification within 10 days, to pay us an additional $10M + interest for each hacking or invasion attempt we have not received notification about within 10 days of the attempt. (3) For us to use any method we deem necessary to track you down and obtain justice. (4) To forever totally waive, forego and abandon any and all forms of defenses, immunitities and statutes of limitation you believe you may be entitled to. (5) To also fully accept and apply (1) thru (4) herein relevant to any of our Good Clients and/or our personnel, if any, who you also tried to injure in your hacking or invasion attempt, should our Good Client and/or personnel choose to take legal action against you on a personal basis, and we will do our reasonable best to provide such a Good Client or personnel all the data we have on you for their cases.
NOTE 1: CONTAGIONS POLICY: For decades, we have been and are wearing plastic gloves, caps, safety eyewear, and dust-filter face masks, and wiping down tools and parts with alcohol and frequently - long before Covid-19. Since March 1, 2020 and before, we have been and are also wearing anti-viral face masks, and observance of social distancing and hand washing. If one of us has anything contagious - even just a common cold - he/she is not allowed to enter any work area or handle anything work-related. We also wipe down all outgoing and incoming devices, equipment, tools, parts and materials. Most other companies ignore safety precautions or apply them lightly - leaving you and your loved ones at great risk. Keeping things clean and sanitized protects both our Clients and us, and clean devices, parts, tools and equipment result in better-functioning and longer-lasting devices than dirty ones. We are here to try to help people - not to add to their life's hassles. For your own safety, please observe face masks, gloves, protective eyewear, social distancing and handwashing as much as you can. While nothing is 100% foolproof, the entire point is to reduce the probability of getting sick as much as one can reasonably do.
NOTE 2: "Customized Devices" means
exactly what it says. Our CD designs are almost always unique in both design
and layout (not off-the-shelf or over-the-counter hardware; see below for multiple-item
exception to uniqueness), often innovative (ie: nonstandard and nontraditional),
custom hand-crafted (not assembly line or mass produced), and are of an artistic
and experimental nature, and done to include any and all Client-unique and customized
specifications the best we reasonably can. Further, we at Lone Star Consulting,
Inc. may use parts and materials in innovative ways for which they were not
originally intended (eg: using wood dowels as a RF coil forms, copper tubing
to make antennas, etc.), many of which you may also see in electronic design,
amateur radio, robotics and modeling publications and websites, innovations
which we have tested to reliably perform well for our uses. We do this to save
YOU high tooling charges and unnecessary delays which otherwise might result
to shop-make or obtain from commercial sources expensive, highly specialized,
time-consuming and/or hard-to-find parts and materials, which would cost you
much more money, likely result in delays, and may even not be reasonably possible.
And sometimes there is no known commercially standard part/material for that
component value or type at any price (eg: our very flat ACSAR antennas described
on our index.html webpage to access slots and between dense PC boards). We
use nonstandard and hand-crafted parts and materials only where we believe that
they will save you much money and time while providing improved or at least
equivalent performance to the expensive, rare or non-existent factory-made part.
Note that in any project using possibly 100s of parts, parts in common with
our other similar projects may substantially differ because of the custom-made
and uniqueness attributes of our CD projects and Client specifications, and
the specific and unique characteristics of the parts themselves. This does not
imply that even where the parts are identical that the designs or layouts supporting
the parts are also identical to our similar previously implemented projects,
because we custom-select, custom-modify and custom-tune our CD devices to individually
optimize each implementation.
All parts have physical tolerances (eg: a 1K ohm, 5% resistor may be 950 ohms or 1050 ohms and still be in spec), and because tolerance errors tend to add up, in many cases you can build two circuits using exactly all the same parts with each circuit producing substantially different performances as common with mass-produced electronic devices. We hand select and fine-tune our parts to produce the optimum results. The actual parts and materials we select may even vary greatly from those described in our device-type descriptions to improve device performance. Our goal is always to meet or exceed every Client specification. We do our reasonable best to optimize device performances, which usually means that even where various sections may be intended to be identical, to obtain the highest optimum performances, there will likely be substantial differences in the parts and materials used, how the adjustable parts are adjusted, and how parts and materials are laid out and installed. For example, many transistors of the same part # vary widely in their actual electronic properties, so we usually hand-test and select only those in our supply which provide the best performances, and then individually select their bias resistors for optimum performances. In contrast, mass producers of electronic equipment rarely optimize their "identical" circuit sections, intentionally program in defects and obsolescence to force you to pay for replacements - that is why their devices often have poor lifetimes, poor, unreliable and inconsistent performances, deteriorate and break fairly easily and fast (often over a 25-cent proprietary part), and require costly repairs and replacements.
NOTE 3: We are in business to serve
you and we sincerely want you to return to us for your every CD need. Therefore,
we try our best to reasonably price our CDs, test them thoroughly, and provide
them to you fully functional and as fast as we reasonably can. Typical of specialty
labs and shops that use highly qualified and experienced craftsman like us to
design and create unique, customized, handmade and hand-tuned Made-In-America
devices, our devices are of course going to cost more than mass-produced devices
by Pacific Rim countries using child or near-slave labor. So that we can most
clearly understand your CD needs and properly estimate for them, we cannot assure
you that we can do your CD, nor provide you our Time and Cost Estimates (project
time and final cost almost always within 5% of our T&C Estimates), nor work
on your CD project until we receive from you your properly completed Customized
Devices Application Form (CDAF - green link at top of our webpages) and we analyze
all known factors involved (eg: CD design, cost and availabilities of all parts,
our scheduling), and if we can do your CD project, provide you our T&C Estimates.
Since all CD projects are unique, we cannot know in advance all that is required
to do any CD project or all that we will encounter while doing it, so our T&C
Estimates are sometimes not 100% accurate. Our Cost Estimate includes the CD
project itself plus all S/H to ship it to you upon successful completion and
final testing. We highly concentrate on doing the Client's CD project as well
done as we can reasonably do (with speed as our secondary goal), and not on
counting beans along the way. We usually do not do our accounting until a CD
project is successfully completed (including full Final Testing), or something
stops us from successful completion (eg: project cancellation, major mid-project
modification, rare inability to successfully complete (eg: due to catastrophe
or major unexpected event)).
Due to the great number, uniqueness and possible variations of our CD devices, and the usual large number of required individual parts and materials required by our CDs (which typically run into 100s), and design changes and tweeks to improve performance, reduce size and cost, etc., much effort is usually involved even for some relatively "simple" projects. While almost all of the parts we require are usually commonly available from stock we have guaranteed access to, our devices sometimes require a part(s) that is not found to be available when we need it, in which case we will likely attempt to fabricate it, but if not a project delay may result (usually of a few days) until the part(s) becomes available or, if possible, we change our design (some parts may be only sporadically available; in rarer cases, a specific part(s) may be critical to the design, and if we cannot obtain or fabricate the part(s) or reasonably change our design, then the specified CD device cannot of course be done). And while we like to get our CD devices to our Clients at top speed, if we are locked into other earlier projects, our time estimates may vary between even similar CDs. All of these factors can cause variations of what we can offer, to whom we can offer it to, at what price, and when it will be available. Therefore, we assume no liability for a lack of a pattern, continuity or repeatability associated with any aspect of our business operation, including but not limited to device design and layout, and caused by any reason. Further, we can make device-type or service-type availability, webpage, description and price changes (prices associated with device types are rough ballpark figures anyway and do not include special customizations) at any time and without prior public notice or liability - unless we are contracturally locked into a specific description, specifications and estimated time and cost. For example, if you order Device-type A from us and it takes us N days to ship it, and then you later order another Device-type A, we cannot guarantee that we can provide the second one to you, and if we can, it may take less or more than N days to ship it, it may be priced less or more than your previous one, and while both are optimized and function very similarly, it will most likely be designed and/or laid out differently and uniquely. If you need more than one CD device, it is almost always better to submit CDAFs for each of them all at once (see our multiple devices Policies below). If you need a device but want to postpone contracting for it, please be advised, we cannot guarantee later availabilities (NOTE: if your delay is for financial reasons, we will seriously consider items for trade (especially new small electronic parts, new or used electronic test equipment, new special materials, new or used precision/machinist/electronic tools) as part or all payment for the required 1/3rd non-refundable down payment, or for the balance of your CD project, or for both the down payment and balance (balance must be paid off within 90 days unless we agree in writing for a longer period; shipment immediately after balance is paid and cleared; near bottom of this page has payment details). Payment Methods)
NOTE 3: The types of Customized Device (CD) projects we can handle are vast, especially electronic devices, but not infinite. To provide you the most cost effective CD device we reasonably can do, due to the very high specializations required by some CDs, and especially in cases where specialized test equipment and/or skills are required, we will contract or subcontract out for parts, special materials, subassemblies and/or assemblies, and/or rarely for the designs (if you are interested in becoming a contractor or subcontractor for us or supplying us these items or electronic test equipment, see sections of this on our Policies webpages). Each CD device we make or modify is hand-crafted and/or hand-modified and optimally tuned by us (we don't use mindless robotic assemblers) and/or by our contractors/subcontractors, thus individual variations are common and expected even for devices with subsections which have the same or very similar designs, layouts, parts, materials or functions. Each device and device subsection we make or modify is the uniquely customized, handmade artistic and creative expression of its maker or modifier. NOTE: We fully protect Client confidentiality at all times before, during and after all CD project steps. Period. Typically, we design the CD device. Our contractors then do most of the fabrication of the CD device. We install their circuit board(s) into the enclosure (if a unique enclosure is provided by the Client), then we add the few final electronic and mechanical parts required to make the CD device functional (all CD devices provided to us by our contractors are intentionally provided to us 100% non-functional - we make them fully functional), we thoroughly test the completed device, we make whatever needed tuning, corrections and/or other changes to the circuit(s) and/or enclosure(s) and retest all corrections and changes. We then label the enclosure(s), and then coat or spray the CD device inside and out with a clear protective coating (to protect it from water, dust, chemicals, vibrations and aging). We then write up the User Manual. We then include the User Manual and whatever cabling and/or accessories are required with the CD Device. We then ship all to the Client.
NOTE 4: OPTING OUT OF ANY OF OUR POLICIES: You may apply to opt-out of any or all of the Policies described on this website only under all of the following conditions: (i) You provide to us a clear, written Opt-Out Request, in writing (email, or First Class USPS Mail), specifically and completely stating all of the Policies stated herein that you wish to opt out of PRIOR to contacting, ordering, buying (ie: paying us for all or part of the price of an item) or submitting your CDAF to us; your Opt-Out Request must come by itself and not as part-of or included with any other statement or paperwork. (ii) You then await for our written response acknowledging our receipt of your Opt-Out Request, agreeing to the opt-out (if our response lacks this explicit written agreement, your opt-out is not approved), and our permission to you to proceed with your contact, order, purchase and/or CDAF submission; our written response may require you to answer questions relevant to your reasons for contacting us and your intentions with us (we will not unreasonably deny any Opt-Out Request), and we may apply time and other conditions to granting your opt-out. (iii) Only after you receive our written response and permission to order, you then place your order, purchase and/or CDAF submission with us. Note: All of our Policies which applied to you before we granted you an opt-out for those Policies still fully apply to all of your activities relevant to us up until the date we agreed to your opt-out, if we agreed to it; and all of our Policies that you did not provide us an Opt-Out Request for will of course continue uninterrupted.
TERMINOLOGY: The terms, "you", "yours", and "person" found herein refer exclusively to any person or other entity (past, present and future) who inquires about or obtains a Lone Star Consulting, Inc. product or service from any source or by any means, or who inquires about Lone Star Consulting, Inc. or any of its personnel, and includes, but is not limited to, all Lone Star Consulting, Inc. Clients. The terms, "we", "our", and "us" found herein refer to LONE STAR CONSULTING, INC., all of which also collectively and individually refer to all of its officers, employees, agents, predecessors, successors and assigns. Unless these terms are used in a context that clearly also include you, these terms do no include you. The terms, "he", "his" and "him" are used in their generic senses only, and equally apply to both to males and females, and mean the same as "you" and "yours". "CD" means Customized Devices, and "CDAF" means Customized Devices Application Form; unless otherwise noted or clear from text meaning, all Policies referring to CDs equally refer to our Technical Life Coaching (TLC), and to our Website Design Services (WDS). "Client" is an all-inclusive term which refers herein to anyone who is a customer or Client to Lone Star Consulting, Inc. in any ordinary sense, and it also refers to anyone else and to any other entity (eg: business, institution, non-profit, government, etc.) else which buys or trades with us, and it also refers to anyone else and any other entity else which directly or indirectly obtains from us or expects us to provide a product, service or information (even if we do not charge for it, and even if no or partial payment for it is received by us). Any where we use the term, "customer" or similar, it means "Client" as we define "Client" herein. All of these terms include, but are certainly not limited to, all of LONE STAR CONSULTING, INC. past, present and future customers and Clients.
PRIVACY POLICIES: Our Consumer Privacy Policies are simple and highly protective of our Good Clients. As long as you fully pay for your projects on a timely basis and your payments don't bounce, your intentions are all legal, and you do not attempt to investigate us or cause us harm or injury and no harm or injury to us results from anything you have done or relevant to our transaction or relationship, Lone Star Consulting, Inc. considers you to be a GOOD CLIENT, in which case we do not care who you are and we fully respect your confidentiality and all of the personal and private information, if any, you provided us relevant to you and to all other persons, or we otherwise became aware of being relevant to you. For our Good Clients, our only interest is providing you great devices and support at reasonable prices and shipped successfully completed as soon as possible, so that you come back to us time and time again for all of your future Customized Devices needs. Since many of our CD projects are highly controversial, we must be able to protect ourselves from competitors, special interests, corrupt politicians and their bureaucratic goons, and others who contact us to find some way to injure or destroy us to stop us from further serving the public.
CALL US OLD-FASHIONED IF YOU WILL,
WE STRONGLY PROTECT THE CONFIDENTIALITY AND PRIVACY OF OUR GOOD CLIENTS AND
GOOD POTENTIAL CLIENTS. AS A BUSINESS, WE ARE THE RARE EXCEPTION. OUR PRIVACY
POLICIES FOR OUR GOOD CLIENTS AND GOOD POTENTIAL CLIENTS ONLY, ARE:
(1) WE NEVER VOLUNTARILY SHARE CLIENT PERSONAL OR PRIVATE DATA WITH ANY GOVERNMENT NOR CORPORATE ENTITY, REGARDLESS OF WHETHER THE PERSONAL OR PRIVATE DATA IS ABOUT THE CLIENT, OR PERSONAL OR PRIVATE DATA ABOUT ANYONE ELSE THE CLIENT HAS INFORMED US ABOUT.
(2) WE NEVER DEPOSIT ON YOUR COMPUTERIZED DEVICE ANY COMPUTER COOKIE, SPYWARE, ADWARE, INFECTION, SPAM, KEYLOGGER, COMPUTER CAMERA ACTIVATOR, COMPUTER HIJACKER NOR ANY OTHER MALWARE OF ANY KIND.
(3) WE NEVER INFECT OUR COMPUTER LINKS, NOR EMAIL ATTACHMENTS, NOR IMAGES, NOR DO AN AUTOMATIC REDIRECT ON YOU TO AN INFECTED SITE, FILE OR IMAGE. ALSO, WE NEVER SPY ON YOU THROUGH OUR WEBSITE. ALSO, AFTER YOU LOG OUT FROM US, WE NEVER FOLLOW YOU AROUND THE INTERNET.
(4) WE NEVER BUY, SELL, TRADE, GIVE AWAY, DISTRIBUTE NOR OTHERWISE DISCLOSE OUR MAILING LISTS.
(5) WE DO NOT HAVE ANY 'GLOBAL PARTNERS' (eg: China, India, Russia, Ukraine, Mideastern countries, etc. are typical "Global Partners" of other businesses).
(6) WE ARE NOT AN AGENT FOR, A FRONT FOR, A STING OPERATION FOR, A SNITCH FOR, A DATA SOURCE FOR, NOR PARTNERS WITH ANY GOVERNMENT NOR CORPORATE ENTITY, NOR ANYONE YOU HAVE SPECIFICALLY TOLD US IS SUSPECTED OF DOING YOU HARM.
Almost all other commercial websites you visit on the Internet will secretly deposit on your computer cookies (usually tracking cookies), spyware, adware, viruses, worms, trojan horses, keyloggers, computer camera activators, computer hijackers, and/or other malware each time you visit them, and spam you thereafter, and then sell whatever information they can get on you as well as the control of your computer to their international, 'global partners' and anyone else they want to. In addition, you risk with some other commercial websites of having your computer (further) infected if you click on one of their links or email attachments or to enlarge one of their images, or provide you infected links or images, or automatically redirect you to an infected site, file or image. To the contrary, we respect the privacy and confidentiality of our Good Clients. NEVER DO SENSITIVE BUSINESS WITH ANYONE WHO WILL NOT PROMISE YOU IN WRITING, AS WE DO HERE AS A GOOD CLIENT, ALL OF OUR CONFIDENTIALITY AND PERFORMANCE PROMISES TO YOU STATED HEREIN - ELSE YOU SERIOUSLY RISK BEING SERIOUSLY INJURED BY THEM.
NOTICE ABOUT ONLINE TAXES: The number of U.S. and foreign federal, state, county, local and other jurisdictions collecting Online taxes is expected to rapidly increase in the near future. Online taxes where now required are now substantial in some jurisdictions, and likely to increase. Therefore, whether or not your jurisdiction is now collecting Online taxes, this is the time to buy from us before these jurisdictions will require you to pay them or more for them. If and when you become liable to pay taxes for your Online purchases, it is totally your responsibility to contact your taxing jurisdiction(s) and timely pay all such taxes due of you. We are a small business, so we simply cannot keep track of the 1,000s of jurisdictions that may tax Online sales, so please do not ask us specific questions about your possible tax liabilities. We have posted this notice only because some jurisdictions now require such notices; we are against Online taxation, and we do not benefit even one dime from your taxes; so please do not blame us for Online taxes.
FREE UPGRADE POLICIES: AS A COMPLIMENTARY SERVICE TO OUR CLIENTS, FREE UPGRADE IS CONSIDERED WHEN AFTER COMPLETION OF A CD DEVICE (within 90 days), WE REALIZE THROUGH OUR OWN RESEARCH OR THAT OF OUR CLIENT THAT A BETTER PART, CIRCUIT DESIGN AND/OR LAYOUT IS REASONABLY AVAILABLE. The way we design most of our circuits, we usually can relatively easily and quickly make substantial upgrades and modifications. We offer free upgrade opportunities for our Good Clients because Client satisfaction is important to us and we want your future business. When we do a free upgrade, we always try our best to substantially improve device function and value to our Client. We seriously consider all reasonable upgrade suggestions made by Clients (we are always interested in new ideas). ALL UPGRADES ARE MADE SOLELY AT OUR DISCRETION, BY US, AND TOTALLY AT OUR EXPENSE; WE MAY REFUSE WITHOUT LIABILITY TO DO AN UPGRADE IF WE BELIEVE THAT THE UPGRADE IS NOT TECHNICALLY FEASIBLE, OR IT WOULD RESULT IN A DIFFERENT DEVICE, OR IT WOULD REQUIRE MAJOR CHANGES IN CIRCUIT LAYOUT, OR THE RESULTANT UPGRADE WOULD LIKELY PRODUCE ONLY MINOR OR COSMETIC IMPROVEMENTS, OR THE UPGRADE PARTS ARE NOT AVAILABLE, OR FOR ANY REASON WE CANNOT SCHEDULE THE TIME FOR DOING THE UPGRADE. IF IN THE PROCESS OF UPGRADING AN ITEM, IT BECOMES DAMAGED, DESTROYED, LOST OR NOT IMPROVED, WE WILL MAKE NO REFUND, FREE-OF-CHARGE REPLACEMENT OR ACCEPT ANY LIABILITY. No other company we know of will even consider doing free upgrades.
CAN'T AFFORD TO OBTAIN A DEVICE FROM US? We are a customizing shop and specialty store. All of the devices we do are unique, hand-crafted and custom-made here in the USA. We do not have Pacific Rim slave shops that the big box and discount stores have. You will never see our devices - or even anything like them - in big box stores nor discount stores. Just like virtually all other USA customizing shops and specialty stores, we charge much more than a big box or discount store charges for roughly similar items. You cannot compare our prices with big box and discount store prices. However, we certainly will work with Clients to make it cheaper and easier for them to obtain our devices that they need and want so badly. We realize that life is hard for most people. If a Client has a compelling story, we will seriously consider reducing our prices. We also do lay-aways and barters (ie: acceptable items for trade). We may also accept a Client's collateral until the Client can pay us in full. We will bend over backwards for our Clients. However, there is a type of Client which we have no sympathy for: A Client who tells us that they blew their money on some scam artist for the types of devices (eg: mind control countermeasures) they now want to obtain from us, and that because they now don't have enough money for our devices, they want us to discount our devices so they can now afford them. For us to discount for them because of their past mistakes is the same as us subsidizing the crooks who earlier ripped them off, which we never do. BEFORE YOU DECIDE WHO TO BUY FROM PLEASE KNOW THAT OUR PEOPLE HAVE BEEN DOING DEVICES LIKE THE ONES WE DESCRIBE ON THIS WEBSITE SINCE THE 1970s - ALWAYS IN THE USA (mostly New Mexico and Texas). WE ARE VERY EXPERIENCED, KNOWLEDGEABLE AND SKILLED AT DOING THESE DEVICES. JOHN WILLIAMS HAS A M.S.E.E. DEGREE. Simple fact is, other than ourselves, we do not know of a single Online seller to the general public of the types of customized devices we design, make and sell that we can confidently say to be both competent and have the wherewithal to do these device types. So, the next time you see a website that is flashier and prettier than ours, filled with wild or simplistic claims and pseudo-science gibberish, been up for a few months at most, is either from overseas or some unknown/uncertain place, coming from a website with malware, flee from it as fast as you can.
THESE TERMS OF SERVICE ("POLICIES") ARE A LEGAL AGREEMENT BETWEEN YOU ("YOU", "YOUR", "CUSTOMER" OR "CLIENT") AND LONE STAR CONSULTING, INC. ("WE", "US" OR "LONE STAR CONSULTING, INC."), THE OWNER AND OPERATOR OF THIS LONE STAR CONSULTING, INC. WEBSITE ("SITE"). THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THIS SITE, AND YOUR PURCHASE AND USES OF THE PRODUCTS AND SERVICES SOLD ON THIS SITE. BY ACCESSING AND USING THIS SITE OR BY CONTACTING US IN ANY WAY, YOU ARE INDICATING THAT YOU FULLY ACCEPT AND AGREE TO FULLY COMPLY WITH THIS AGREEMENT. IF YOU DO NOT FULLY ACCEPT THIS AGREEMENT, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THIS SITE OR PURCHASE OR USE PRODUCTS OR SERVICES LISTED OR DESCRIBED ON THIS SITE. If you have any questions, suggestions, concerns or complaints regarding our Policies on any of our webpages of this site - even if it is just for some grammatical or spelling error - please freely contact us in writing. Our goal is to be fair, truthful, correct, accurate, complete and clear to both you and us as reasonably possible so we can serve you best.
FOREIGN ADDRESSES & U.S. LAWS: NOTE: All commodities purchased from Lone Star Consulting, Inc. are to be handled in accordance with US law including but not limited to the Export Administration Regulations, (EAR); International Traffic in Arms Regulations; US Department of State; US Department of Homeland Security; US Department of Commerce and US Office of Foreign Assets Control. Diversion contrary to US law is prohibited. No device or service we provide is intended for foreign use, with the possible exception of Canada, and perhaps a handful of other countries considered by the US to be allies of the US, and requires our prior explicit written permission. Clients assume 100% liability and responsibility for any and all problems which directly or indirectly result because they exported to a foreign country any device or service we provided them, or received, transferred, possessed, used, stored, sold or gave away in a foreign country any device or service we provided them.
SEVERABILITY/WAIVER: ALL POLICIES FOUND
HEREIN ARE APPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE
LAW. IF A COURT OF COMPETENT JURISDICTION FINDS ANY PROVISION OF THESE POLICIES
INVALID OR UNENFORCEABLE, THEN THOSE PARTS OF THE POLICY PROVISION NOT CHANGED
OR STUCK DOWN BY THE COURT'S DECISION WILL STILL BE ENFORCED TO THE FULL EXTENT
WHICH THE LAW PERMITS, ALONG WITH ALL OTHER POLICY PROVISIONS. OUR DECISION
TO NOT FULLY ENFORCE ANY POLICY PROVISION WILL NOT BE DEEMED AS A LEGAL PRECEDENT
NOR AS A WAIVER OF FUTURE ENFORCEMENT OF THAT OR ANY OTHER POLICY PROVISION.
ANY WAIVER , AMENDMENT, OR OTHER MODIFICATION OF ANY POLICY PROVISION WILL BE
EFFECTIVE ONLY IF IN WRITING BY LONE STAR CONSULTING, INC. IF THERE IS ANY DISAGREEMENT
AS TO THE INTERPRETATION OF ANY POLICY PROVISION DESCRIBED HEREIN, ANY REASONABLE
INTERPRETATION BY LONE STAR CONSULTING, INC. SHALL PREVAIL. LONE STAR CONSULTING,
INC. RESERVES ALL RIGHTS NOT EXPRESSLY GRANTED HEREIN.
Our Policy webpages supersede all earlier Policy webpages. A new, changed or deleted Policy (a "deleted" Policy is a Policy which appears in an earlier publication of our Policies, but now no longer appears), description or estimated price goes into effect immediately upon publication of a webpage by us which describes it, and without prior notification or liability to us. A new, changed or deleted Policy is never an admission that any relevant previous Policy was in error or invalid. Descriptions, specifications, estimated costs, estimated completion times, Item quality and Item quantity which are in effect at the time of contract remain unaffected by the new, changed or deleted Policy, unless both Client and us have agreed in writing to any change in them after the time of contract, or the new Policy covers a subject not substantially covered in the earlier contract or Policy or explains or gives examples for a subject already covered. The "time of contract" is when both you and we have received the acceptance of the contract by all parties to it, which may or may not relate to when a payment is made (see below), and extends to no later than when the contract is completed or expired, whichever comes first. A CD project is "successfully completed" when the CD project device or service is completed and successful passed all Final Tests (if any time afterwards the device fails, regardless of how it is used or tested, where it fails or how it fails, it is still considered to be a successfully completed CD project). A contract, including its warranty, automatically becomes "expired" when we receive no contact from the Client about anything directly relevant, material, substantial and in writing to the applicable contract provisions within the previous 30 days or immediately upon the expiration of any applicable warranty period, whichever occurs first. If the contract becomes expired, and if the Client appeals to us in writing, we will likely reinstate the contract period if we believe that the abandonment was justifiable (eg: due to major illness, injury or other disaster), but we are under no obligation to do so. If a contract is amended, revised, updated or otherwise mutually agreed to be changed in writing, the "time of contract" then applies to the amended, revised, updated or changed contract and no longer to the prior contract version. Furthermore, if a new, changed or deleted Policy does not both substantially and negatively (to the Client) change the Item contracted for (estimated price or completion or shipping time, or Item description or specifications, or quality or quantity of Item), our new, changed or deleted Policy immediately applies (eg: if a Policy is changed to reflect a new address, then the new address applies even though the contract states the previous address). If you have an existing CD project contract with us and if you reasonably believe that you will be adversely affected by a new, changed or deleted Policy, you have 15 days from the publication date of our new, changed or deleted Policy to notify us about your objections to our new, changed or deleted Policy in writing (specifically, explicitly, fully and accurately describe why the new, changed or deleted Policy adversely impacts you) so that we may consider exempting you from our new, changed or deleted Policy (we don't unreasonably refuse exemption requests; however, we assume no liability for not exempting you; if we provide exemption to you, it will be explicit, specific and in writing; all exemptions are on an individual basis only). After a new, changed or deleted Policy has been published more than 15 days, it remains fully in effect, without exemptions we did not previously provide in writing, unless and until we again delete, change or reinstitute the Policy by means of publishing. NOTE: Webpages are stored in databases all over the world of which we have no control over, and are not responsible for. We have received reports that some website visitors, especially in foreign countries, don't receive the newest posted versions of webpages. We assume no liability for anything we cannot reasonably control, including but not limited to outdated, changed, reposted old versions, partial, added-to or censored webpages resulting from slow, negligent, pranked, hacked, censored or other databases.
OUR ONLINE AUCTION CLIENTS / CONTACTS ONLY: If any Policy herein clearly conflicts with any explicit Policy of the Online auction service (eg: eBay Policies, Amazon.com Policies) you purchased or attempted to purchase our Item through, or inquired about our Item or us through or to, the Policy of the Online auction service shall prevail for that specific Item or inquiry and limited to that specific Item and conflicting Policy part; all non-conflicting Policies stated herein shall prevail.
ALL OF OUR CD DEVICES ARE CONSIDERED TO BE UNIQUE, INDIVIDUALLY HANDMADE, AND OF ARTISTIC, CREATIVE, INNOVATIVE AND EXPERIMENTAL NATURE, AND ARE PROVIDED FOR LEGAL UTILITY, EDUCATIONAL and/or ENTERTAINMENT PURPOSES ONLY. NO ILLEGAL, UNETHICAL OR HARMFUL INTENTION, USE OR PURPOSE IS RECOMMENDED OR IMPLIED, AND DO NOT CONTACT US FOR ANY ILLEGAL, UNETHICAL OR HARMFUL INTENTION, USE OR PURPOSE TOWARDS US, ANYBODY ELSE, ANY ANIMAL, OR ANY OF OUR PRODUCTS OR SERVICES (some examples of devices we CANNOT provide are devices which may be intended to illegally intercept/jam/interfere with legal/licensed communications (including, but not limited to, satellites and cellphones), cheat utility companies, jackpot casino equipment or gambling/gaming devices, perform any medical/medical assistive function (Note: The term, "Medical" and related terms in all of our webpages, include ALL medical fields, including, but not limited, to ALL dental fields), are radioactive, make/dispense/change chemicals or drugs, make anything illegal/unethical, or retaliate or take revenge against or otherwise likely injure a person/animal/property, including but not limited to all items that are illegal, hazardous, contaminated or very heavy or bulky for us to handle). These are items we prohibit. We shall assume that if you contact us for any hardware and/or services which are likely to violate any of these prohibitions, you are just simply joking with us, and if so, we reserve the right to joke back. As a small business, we simply cannot know all of the applicable laws and regulations of all of the 1,000s of national and international jurisdictions. Therefore, the Client assumes full and exclusive liability and responsibility that he/she can legally and ethically buy, have shipped to him/her, possess, use, store, give away or resell or otherwise dispose of any hardware or service we provide him/her under our Policies. We always intend to be 100% legal and ethical; to the best of our knowledge and beliefs, we never do or intend to do anything illegal or unethical. If you believe that anything we describe, offer or sell or any of our Policies is illegal or unethical in your jurisdiction, please email us with complete details and document your every assertion and we will seriously consider deleting or changing it. Again, never buy any hardware or service from us which your purchase, shipment to you or your possession of it, or you use, store, resell, give away or otherwise dispose of may be illegal or unethical in your jurisdiction. If you have any inquiries, other questions or concerns about anything we offer or sell or any of our Policies which you have any interest in for any reason or purpose, you assume full liability and responsibility of providing them all and completely to us in writing by email or postal mail to us and having them fully addressed by us prior to taking any action relevant to our product, service or Policy.
Be advised that any claim a business makes, it may be forced to prove it to the satisfaction of powerful politicians, regulatory, law enforcement and bureaucrats, which proof can be a nearly impossible burden regardless of how factual the claim is. For example, it can be just as impossible to "prove" to the subjective satisfaction of often dictatorial, agenda-driven, political, corrupt, publicity-seeking and self-serving government functionaries that gravity exists and the world is not flat than to prove that mind control, space aliens or psychic powers exist. THEREFORE, WE MAKE NO MEDICAL, LEGAL, SCIENTIFIC, ENGINEERING, PARANORMAL OR SUPERNATURAL CLAIMS, OR OFFICIAL ADVICE OR OPINIONS. All advices, opinions and claims are personal lay advice, opinions and claims; claims include but not limited to claims about the existence, extent, intentions, purposes, actions, capabilities, etc. of space aliens, UFOs, ghosts, spirits, spirit world, psychic powers, psionics, mental telepathy, precognition, auras, clairvoyance, remote viewing, psychokinesis, electronic attack, mind control and similar - all related CD projects we do are based on our proprietary theories (should they actually exist) AND then only if the Client does not clearly specify in his/her CDAF another theory he/she wants the CD device design to be based upon). [NOTE #1: We are not licensed to practice medicine nor law, and therefore we cannot and do not provide medical nor legal advice nor opinion, make medical nor legal claims, nor make devices intended for any medical nor medically-assistive use (although some devices may function very similar to medical devices if used in that way (eg: dental picks, which also have many non-dental uses), no device we make is intended for any medical use or medically assistive use, but for uses such as mind control and electronic attack detection and countermeasures, ESP/alien research, biometrics research, plant stimulators, etc.), or tell you what the causes are for any particular medical-like manifestation; nor anything we may provide you is to be used for a medical diagnostic, treatment or assistive reason or to in any manner interfere with, delay or replace any medical procedure prescribed or likely to be prescribed for you by any licensed medical entity; all medically-related statements made by us are lay, anecdotal and personal opinion-type statements only] [NOTE #2: The term, "medical" is very broadly defined relevant to all of our Policies to include ALL types of devices that can be applied to any biological system (man or animal) and that would require special licensing or is specially regulated to make, possess, sell or distribute, including but not limited to medical profession-type devices, dental devices, psychological devices, chiropractic devices, assistive-living devices, ambulatory devices, and veterinary devices].
PUBLICATIONS & COMMUNICATIONS: We frequently update our FREE Online Catalog (ie: our webpages), so please bookmark and visit them often. Some folks need an offline Catalog, which we also provide (see price in our Header above), but only in CDROM form. We do not have a printed Catalog anymore. Accessing our Online Catalog, our CDROM Catalog or any other form of our Catalog never transfers any proprietary rights to anyone. Also, our CDROM Catalog may be missing some of our images - all of the webpage texts should be there - because our images are stored on various medias and it is far too time-consuming to transfer all of our images of our constantly updated Catalog to CDROMs. WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANYTHING WE STATE IN ANY OF OUR PUBLICATIONS (INCLUDING BUT NOT LIMITED TO OUR USER MANUALS AND OTHER MANUALS, BOOKS, SOFTWARE, CATALOGS, FLYERS, AND PROMOTIONS) OR COMMUNICATIONS UNLESS WE WERE PREVIOUSLY EXPLICITLY AND TRUTHFULLY INFORMED IN WRITING THAT IT WAS PROVABLY WRONG AND COULD RESULT IN REAL HARM, AND WE THEN FAILED TO CORRECT IT IN A TIMELY MANNER.
WE ARE A CUSTOM-DESIGN HOUSE WHICH PROVIDES DEVICES UNIQUELY TAILORED TO OUR CLIENT'S NEEDS, AND ALMOST NEVER FOUND ANYWHERE ELSE. THE DEVICE-TYPES WE DESCRIBE ON OUR DEVICE-TYPE WEBPAGES ARE THE TYPES OF CUSTOMIZED DEVICES WE HAVE MADE AND CAN MAKE - WE ARE NOT LIMITED TO THESE DEVICE TYPES - WE ARE VERY VERSATILE WITH TREMENDOUS PARTS, EQUIPMENT AND KNOWLEDGE RESOURCES - WE WILL SERIOUSLY CONSIDER A PROPOSAL YOU HAVE FOR ANY LEGAL DEVICE (whether or not we currently have a device-type like that) - WE CAN USUALLY ALSO COMBINE, CHANGE AND/OR INCREASE FEATURES AND/OR FUNCTIONS OF ANY DEVICE-TYPE WE DESCRIBE WITH ANY OTHER DEVICE-TYPE AS PER YOUR UNIQUE SPECIFICATIONS. DESCRIPTIONS OF OUR CD SERVICES AND RESULTING UNIQUE CUSTOMIZED DEVICE TYPES ARE LIMITED TO OUR WRITTEN DESCRIPTIONS ABOUT THEM; WE TAKE NO RESPONSIBILITY FOR THE ACCURACY OF ANY SUBSEQUENT VERBAL OR WRITTEN DESCRIPTIONS OF THEM BY ANYONE. NOTE THAT IN ALL ADVERTISEMENTS AND PROMOTIONS OF OUR CD SERVICES WE ARE ONLY PROMOTING A SERVICE TO MAKE A DEVICE AS DESCRIBED ON THE CLIENT'S CDAF. THE MANY DEVICE-TYPES WE DESCRIBE ARE MEANT ONLY TO SERVE AS A LIMITED SET OF EXAMPLES OF THE TYPES OF DEVICES THAT MAY OR MAY NOT RESULT FROM OUR ATTEMPTING TO RENDER ANY CD SERVICE AND NOT AS ANY ADVERTISEMENT OR PROMOTION OF ANY EXISTING DEVICE (nothing we sell is an Off-the-Shelf or Over-the-Counter Device) - EACH CDAF SERVICE IS INDIVIDUALLY APPLIED FOR THROUGH THE CDAF PROCESS, EVALUATED AND MAY OR MAY NOT BE APPROVED, ALL RESULTING DEVICES (IF ANY) ARE UNIQUELY AND ARTISTICALLY CUSTOMIZED AND HAND-CRAFTED BASED ON CLIENT SPECIFICATIONS TO THE BEST OF OUR ABILITIES. WE EXPECT CDAFS TO BE COMPLETE, CLEARLY WRITTEN, AND TOTALLY HONEST AND ACCURATE. THE CLIENT ASSUMES FULL RESPONSIBILITY FOR ALL ERRORS, OMISSIONS, ILLEGIBILITY, CONTRADICTIONS, AND MISLEADING OR NEBULOUS STATEMENTS, AND ANY AND ALL OTHER PROBLEMS IN ANY DOCUMENT OR OTHER WRITING, INCLUDING CDAFS, WHICH THE CLIENT PROVIDES TO US THAT WAS IN PART OR WHOLE WRITTEN, COMPLETED, ANNOTATED OR WITH ENTRIES BY THE CLIENT. THE CLIENT ALSO ASSUMES FULL RESPONSIBILITY FOR ANY AND ALL REASONABLE MISINTERPRETATIONS OR MISUNDERSTANDINGS WE MAKE OF ANY DOCUMENT OR OTHER WRITING, INCLUDING CDAFS, THE CLIENT PROVIDES US, WHETHER OR NOT IT CONTAINS ANY WRITINGS OR ENTRIES BY THE CLIENT. THE CLIENT ALSO ASSUMES FULL RESPONSIBILITY FOR ANYTHING HE/SHE SENDS US WHICH IS FALSE, MISLEADING, ILLEGAL, DANGEROUS OR IN VIOLATION OF ANY RIGHT OF ANY PERSON OR ENTITY.
ALL DEVICES CONTRACTED FOR AS FUNCTIONAL ARE PROVIDED TURN-KEY: Everything we provide as a functional device is TURN-KEY (NOTE: we can also provide non-functional and partially-functional models, mock-ups, replicas and novelties, as well as kits and written research reports if the Client specifies on his/her CDAF or may be required by law). All of our functional devices are fully-constructed and thoroughly tested devices (not kits) with all required cables, transducers, power supplies and User Manual for turn-key operation. We generally do not ship devices with external power and transducers cables plugged-in or screwed on, with batteries installed (for battery-operated devices, new alkaline batteries are usually included for all USA orders but not usually installed), and similar, to minimize the risks of shipment damage or accidental activation. Computer and other turn-key electronic equipment makers in general also do not typically ship their equipment with cables plugged in, and some do not even come with batteries (or with cheap half-filled OEM batteries). Batteries are not included for non-USA orders because of possible security- and safety-related legal reasons of some non-USA jurisdictions. And we have also found that some foreign Customs officials confiscate or steal new alkaline batteries while others will try to roughly plug them into the device, or try to plug them in with the opposite polarity, thereby possibly damaging the device (sellers of battery-operated devices are often blamed us for missing batteries, damaged battery connections or used appearance of the Customs manhandled devices they get). NOTE: Lone Star Consulting, Inc. is not a manufacturer - we are a custom laboratory which designs and produces unique customized devices, including prototypes, which are unique, custom handmade, innovative, artistic and creative in nature, and experimental.
AS POLICY, WE NEVER RECOMMEND, ENDORSE OR REFER TO EITHER POSITIVELY OR NEGATIVELY ANY COMPANY OR PRODUCT OR SERVICE OF ANY COMPANY, EVEN IF IT IS LISTED OR HOTLINKED ON ANY OF OUR WEBPAGES OR PROVIDED BY PHONE, EMAIL, ETC. AND ANY SUCH EXPRESSED OPINION IS STRICTLY A PERSONAL LAY OPINION OF ONE OF OUR OFFICERS OR EMPLOYEES AND SOLELY OF AN ANECDOTAL NATURE. Since Clients know much more about their situations than we ever will and our devices are greatly described, the Clients chooses his/her devices based on his/her needs, budget, timing, etc.
Our Policy webpages supersede all earlier versions of these webpages (whether online or hardcopy), and they becomes effective immediately upon their publications, and all of them fully apply to all products, services, communications and relationships we provide or engaged in to include, but not be limited to: All Customized Devices projects, all publications, all other products, all consulting services, all other services, and the sale of all or any part of Lone Star Consulting, Inc. Offer descriptions, prices and Policies which are in effect on the date and time of a CD payment being made (as based on the postmark) are the effective descriptions and Policies - even if the Client uses an older form. NO PROVISION FOUND HEREIN CAN BE WAIVED, MODIFIED, OR AMENDED EXCEPT BY EXPLICIT WRITTEN AGREEMENT BY LONE STAR CONSULTING, INC., AND THEN ONLY TO THE LIMITED EXTENT OF THIS AGREEMENT.
TO WHATEVER EXTENT WARRANTIES MAY APPLY,
WARRANTY APPLIES SOLELY AND EXCLUSIVELY TO THE PERSON WHO CONTRACTED FOR THE
PRODUCT OR SERVICE, AND NO WARRANTY IS TRANSFERABLE OR ASSIGNABLE IN ANY WAY,
EVEN IF THE PERSON(S) OR ENTITY(IES) PAYING FOR ALL OR PART OF THE ITEM IS NOT
THE PERSON OR ENTITY WHICH CONTRACTED FOR THE PRODUCT OR SERVICE. UNLESS PROHIBITED
BY LAW THAT APPLIES TO UNIQUE, CUSTOMIZED, INDIVIDUALLY CUSTOM HANDMADE, EXPERIMENTAL
AND ARTISTIC ITEMS AND SERVICES (may apply in some states), LONE STAR CONSULTING,
INC. DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE OR USE FOR ALL CD
SERVICES AND ITEMS AND FOR ALL PARTS AND SUBSECTIONS OF ALL CD SERVICES AND
ITEMS. FURTHERMORE, UNLESS EXPLICITLY PROHIBITED BY LAW THAT APPLIES TO CUSTOMIZED,
INDIVIDUALLY CUSTOM HANDMADE, EXPERIMENTAL AND ARTISTIC SERVICES AND ITEMS (may
apply in some states), WE ASSUME NO LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, GENERAL, COMPENSATORY, PUNITIVE, EXEMPLARY, OR OTHER
DAMAGES REGARDLESS OF THE CAUSE AND WITHOUT LIMITATIONS (INCLUDING, BUT NOT
LIMITED TO, LOST PROFITS AND DAMAGES THAT RESULT FROM DELAY, INCONVENIENCE OR
LOSS OF USE) FOR ALL CD SERVICES AND ITEMS WE PROVIDE - EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DESCRIPTIONS OF CD SERVICES AND
DEVICE-TYPES ARE NOT WARRANTEES. FURTHERMORE, UNLESS PROHIBITED BY LAW THAT
APPLIES TO CUSTOMIZED, INDIVIDUALLY CUSTOM HANDMADE, EXPERIMENTAL AND ARTISTIC
SERVICES AND ITEMS (may apply in some states), THE ABSOLUTE MAXIMUM AMOUNT THAT
LONE STAR CONSULTING, INC. IS EVER LIABLE FOR IS 100% OF THE PRICE OF ANY CD
SERVICE OR ITEM, PAYABLE ONLY TO THE ORIGINAL PURCHASER OR TO HIS/HER ESTATE.
(Note: Some jurisdictions may not allow the exclusion or limitation of certain
warrantees (eg: implied warrantees) and/or liability for certain damages (eg:
consequential or incidental damages) even for individually custom handmade,
experimental, customized and artistic items and services as is all of our CD
devices and services, in all cases where exclusions or limitations are not fully
permitted, these exclusions and limitations of our warrantees apply to the minimal
extent possible as determined by a court of law of competent jurisdiction.)
LIQUIDATED DAMAGES: UNDER NO CIRCUMSTANCES SHALL LONE STAR CONSULTING, INC.'S,
IF DETERMINED TO BE IN BREACH OF CONTRACT, LIQUIDATED DAMAGES TO THE CLIENT
SHALL EXCEED THAT PART OF THE TOTAL AMOUNT OF MONIES THE CLIENT PAID IT (all
refunds excludes donations) FOR THE CDAF-CONTRACTED-FOR PRODUCT(S) OR SERVICE(S)
WHICH EXCEEDS THE NON-REFUNDABLE DOWN PAYMENT(S) THE CLIENT PAID IT* (as separate
payment(s) and/or combined in with other payment(s)), IF ANY. LIQUID DAMAGES
ARE NOT INTENDED TO BE A PENALTY AGAINST IT. YOU
FULLY AGREE THAT 80% OF THE AMOUNT YOU PAY FOR A UNIQUE CUSTOMIZED DEVICE FROM
US IS BEING FREELY DONATED BY YOU TO US TO SUPPORT OUR FUTURE CAPABILITIES.
This 80% donation amount is included in the Cost Estimates and Final amounts
we provide Clients and prospective Clients. If you disagree with the policy
of this paragraph, you must email us a clear statement of disagreement PRIOR
to accepting our T&C Estimates, in which case, we will refigure
your T&C Estimates.
*Should the case be that Lone Star Consulting, Inc. made no reasonable attempt to provide the contracted-for product(s) or service(s) (eg: due to failure to perform any work on trying to provide you the product or service you contracted for in your CDAF, regardless of reason), it shall also include, as part of the liquidated damages, all down payment(s) Client paid, if any.
WHEN YOU PROVIDE US YOUR CDAF, WE DO OUR BEST TO PROVIDE YOU AS FAST AS POSSIBLE REASONABLE TIME & COST ESTIMATES. While we are extremely versatile and can do many different types of unique CD projects, we can never guarantee that we can do any particular CD project. CD projects are usually complex and require many parts and often specialized test equipment and some times special materials. In addition, the proposed CD project may not be feasible or can be done with a reasonable amount of resources within a reasonable amount of time for a reasonable price. Or the proposed project may be, in our opinion, unsafe, illegal or unethical to do, or to otherwise place us in jeopardy. Or we may not be able to find the right parts or they are not legal to acquire, or something happens which severely interferes with project scheduling (eg: a natural disaster, major crime, illness or injury to key personnel, etc.). In such relatively rare cases, we will first try to do a reasonable and legal workaround, but if we can't, we will not provide T&C Estimates, and we accept no liability. Proposed CD project CDAF may describe customizing specifications beyond what our described version of the device, or an unexpected price increase in a required part or other resource may occur, so our Cost Estimate for any CD project we can do may substantially exceed the rough estimate we provide in our device description that is closest to the proposed CD project. YOU ARE UNDER NO OBLIGATION TO ACCEPT OUR ESTIMATES. Usually, right after we determine whether or not we can do your proposed CD project, we will email you with our T&C Estimates. You then have 2 working days to decide whether or not you want us to do your CD project, and email us back. If you agree to us doing your CD project or you don't email us back clearly stating for us to not to do your CD project within that time, we will assume that you have fully agreed to our Estimates, and we will then immediately start on your CD project and mail you the formal T&C Estimates form for you complete and mail back to us with your 1/3rd non-refundable downpayment. Whether or not we can do a CD project or, if we can, how well we do the CD project, the non-refundable CDAF Evaluation Fee is never refunded and carries no liability with it. For most CD project estimates, our low Evaluation Fee covers only a small part of our actual costs in providing the estimate, and is there basically to establish Client sincerity.
CDAF AMENDMENTS (All CDAF Amendments Must Be In Writing): Once a CDAF contract is provided to us, we assume that it describes exactly and fully what the Client wants us to do for him/her, and we almost always start immediately. However, as with all things human, a Client may change his/her mind while his/her project is still under construction or testing, and thereby want to amend or modify the CDAF contract. We will gladly do our reasonable best to try to integrate those Client additions, changes and/or deletions in the design and/or layout of the CD project device IF we can reasonably do so without having to do major circuit design and/or layout changes which would be so disruptive as to imperil the CD project itself. Those changes we can reasonably make will likely substantially increase the estimated completion time, and may decrease or increase the estimated cost. Note that the closer we are to CD project completion, the more difficult, time-consuming and expensive it is to make additions, changes and/or deletions to designs and/or layouts. If the proposed CD Amendment arrives after a CD project is completed or it is not completed but too late for us to add, change and/or delete from the previous design and/or layout, then the Client must provide us a new CDAF which describes whatever additions, changes and/or deletions in the finished CD project he/she wishes us to consider doing.
IF AN ONGOING CD PROJECT IS CANCELED OR SUBSTANTIALLY MODIFIED FOR ANY REASON AFTER 3 DAYS INTO THE PROJECT OR 75% OF ITS ESTIMATED COMPLETION, WHICHEVER OCCURS LAST, THEN THE FULL ESTIMATED AMOUNT OF THE CD MUST BE PAID IN FULL WITHIN 30 DAYS OF SUCH CANCELLATION OR SUBSTANTIAL MODIFICATION - EVEN IF IT IS LATER SHOWN THAT THE CD DEVICE IS NON-FUNCTIONAL ALTHOUGH IT WAS SPECIFIED IN THE CDAF AS FUNCTIONAL. CD devices are often highly experimental, specialized, customized, manpower-intensive, uses more expensive parts because they are obtained in small quantities, and we cannot reasonably resell them if the Client cancels his project after substantial work has been done on it. Since we immediately cease all work on a cancelled or substantially modified CD project, the CD project will not be finished unless reinstated by the Client within 30 from work stoppage. Furthermore, if a CD project is disrupted, the availability of some planned parts for which the implementation depends upon may disappear so that a later completion or functioning using that design may not be reasonably possible, or they may become more or less costly - all can impact completion times and costs. Estimated time in days, unless otherwise stated, is always based on work days, and it almost always excludes all weekends and national holidays, and it also excludes all other days in which we can do little or no work due to disaster, accident, crime, terrorist act, medical situation, and/or parts shortage or circuit failure we did not foresee or for any event or situation we have no control over. The term, "days," when referring to work completion, unless otherwise stated (eg: "calendar days"), always refers to work days as defined above. While in almost all cases, actual costs are the same as estimated costs, due to circumstances not known or anticipated to us at the time that the cost estimate was made, actual costs may be lower or higher, but rarely more than 5% higher (no matter how much the CD project actually costs us) or 25% lower. In one case, the CD project ended up costing us almost 3X Client's estimated costs because of unanticipated parts price increases, but we charged our Good Client only 5% more than his estimated costs - we waived for our Good Client almost $3,900 of his actual CD project costs which we could have also charged him for. However, if the Good Client loses his/her Good Client status within 7 years of his/her receipt of the completed CD project, we reserve the right to in addition retroactively charge the Client any and all costs we previously waived (even if the Client did not know we had waived charges), plus 1.5% per month interest on the unpaid balance thereafter (after notifying Client of the charges), which restored charges he/she assumes personal liability for paying. Also, in rare cases, a new higher or lower estimated cost may be applied upto 1 year retroactive to CD project completion and our receipt of payment (eg: a late billing by supplier is much higher or lower than expected, the Client requires unusually high level of support or support not directly related to the CD project, the Client brings us additional business, unexpected situations which result in additional costs or cost savings to us later, etc.). While we will do everything we reasonably can do to successfully complete your CD project, we cannot guarantee against failure - much of what we do is experimental research, and in all such cases, failure is always a possibility no matter who is doing it. While we try our reasonable best to select materials, parts, subassemblies and assemblies to optimize a CD device's performance with the goal of making it even better than what the Client contracted for - often, even when it costs us more time and money - we do not guarantee, without any liability to us, that we made the right choice or the best choice, or that the selected item will not malfunction or fail, or is an adequate or satisfactory choice, or is not defective in any way. If the Client neglects, fails or refuses to specify and/or provide what materials, parts, subassemblies and assemblies we have asked him/her to specify and/or provide (eg: type and size of circuit box, base helmet for a Shielded Helmet, etc.), or he/she asks us to specify and/or provide instead, we do not guarantee, without any liability to us, that the item will not malfunction or fail, or is an adequate or satisfactory choice, or is not defective in any way - even if we are negligent or make a mistake(s) in our efforts to specify and/or provide the item. We cannot guarantee While we never easily give up on a CD project because our goal is to always satisfy our Clients so they come back to us for their future CD project needs and highly recommend us to others (as illustrated in the 3X case above), if after considerable efforts we find that we cannot successfully complete the CD project that we believe has cost us substantially more than its total estimated cost, we reserve the right to stop working on and to permanently end the CD project without prior notice or liability to Lone Star Consulting, Inc. and/or to any of its people, regardless of the reason(s) for failing to successfully complete the CD project. In rare cases, a CD project may require substantial changes (all CD project changes must be acceptable to Lone Star Consulting, Inc.), in which case we may have to ask our Client for more time and/or money to try to successfully complete. Unless specifically contracted for in the CDAF, no unchanged contract obligation extends more than 4 times the estimated time, and while we provide reasonable technical support (only after the Client completely reads the User Manual), we reserve the right to cancel all technical support if it is clear to us that the Client has not read either the User Manual or our stated Policies on our Policies webpages (without prior notice or liability to us), and we usually cannot provide technical support exceeding more than 10 minutes per $100 cost of the CD project (solely at our discretion, we may provide reasonably longer technical support). If more technical support than that or technical support not directly related to the CD project is required, the Client must provide us a new CDAF relevant to technical support and we must agree to it. We reserve the exclusive right to choose the form, format, provider and timing of all technical support, whether it be by phone, email, and/or postal mail (in most cases, it will be exclusively by email and it will never be by direct or personal contact by the Client and us), it may not be provided by one of our officers and it could be provided by a contractor who has good technical knowledge of the CD project, and it will be at a time convenient for us (we do our best to respond to emails within two days).
We must be able to readily contact you regarding your project. Therefore, at a very minimum to do business with us you must provide us your current email address (and you must be able to read and send your emails on at least a 5-day turn-around basis), your current phone number (one that is not constantly busy or unanswerable during normal business hours), your current shipping address, and your current mailing address (if you provide us only one address, we will assume that it is both your shipping address and your mailing address). WHEN WE NOTIFY YOU THAT YOUR CD PROJECT IS SUCCESSFULY COMPLETED, YOU MUST EMAIL US WITHIN 10 DAYS YOUR ACCURATE, CURRENT AND COMPLETE SHIPPING ADDRESS. OR IF FOR ANY REASON YOU DID NOT RECEIVE A NOTIFICATION FROM US, WITHIN 15 DAYS AFTER THE ESTIMATED TIME OF PROJECT COMPLETION, YOU MUST EMAIL US YOUR CURRENT, COMPLETE AND ACCURATE SHIPPING ADDRESS. ALL SHIPMENTS FROM US ARE FOB SHIPPING POINT. These current shipping address notification requirements apply even if you provided to us your shipping address earlier, so that we never ship a completed Item to an address that is not your current shipping address. Our goal is zero possibility of shipping completed CD devices to incorrect, invalid, old or temporally unoccupied (eg: Client on vacation or hospitalized) addresses where they may get lost or delayed in reaching our Clients, or fall into the wrong hands. If this notification is not made on a timely basis, we will hold onto your Item under the other provisions of these Policies.
ADVANCED PAYMENTS POLICIES: Some of our Clients like to pay the full amount for their CD projects - often up front and sometimes without first providing any CDAF or Estimations forms. If the advanced payment is equal to or greater than 1/3rd-$1 of the CD project's later estimated payment prior to the Client providing us us his/her proper CDAF and Estimations forms, this method almost always results in great time savings - the Client receives the completed CD project device much faster than if he/she pays for the device only after we receive the properly completed CDAF and Estimations forms. Exchange of paperwork often takes longer than the actual device realization process, especially if Client pays by Postal M.O., Money Transfer Service (MTS) or trade (as payment clearance process is virtually instantaneous for these types of payment, all other checks and money orders require clearing). We cannot ship any completed CD project without first receiving full payment (and payment clears) AND proper CDAF and Estimations forms (we reserve the right to waive either or both forms, however, if we waive a form, all of the provisions and obligations of that form still 100% apply) for the CD project (the CDAF form is Online, we can provide the Estimations Form by email, but both forms must be returned to us by snail mail). NOTE THAT ADVANCED PAYMENT NEVER OBLIGATES US TO UNDERTAKE A CD PROJECT, IS NOT A GUARANTEE THAT WE WILL SUCCESSFULLY COMPLETE AND SUCCESSFULLY TEST ANY CD PROJECT, DOES NOT ESTABLISH THE ESTIMATED TIME AND COST WE LATER DERIVE FOR THE CD PROJECT, AND NEVER IMPLIES THAT THE CD DEVICE IS AN OFF-THE-SHELF OR OVER-THE-COUNTER DEVICE. IF YOU PAY US AT LEAST 1/3rd-$1 FOR A CD PROJECT PRIOR TO PROVIDING US YOUR CDAF OR ESTIMATIONS FORM, AND WE HAVE RECEIVED NO OBJECTIONS FROM YOU WITHIN 3 DAYS OF RECEIVING YOUR PAYMENT, THEN IT IS REASONABLE FOR US TO ASSUME THAT: (1) You are very serious about us doing your CD Project and your payment amounts to a contract for us to do your CD Project, (2) You are in a rush to get your CD Project done and want to eliminate or minimize all delays, AND (3) You will follow up with your properly completed CDAF and Estimations Form (unless we waived either or both forms). UPON OUR RECEIPT OF YOUR ADVANCED PAYMENT WITH NO OBJECTIONS WITHIN 3 DAYS AND WE DECIDE WE CAN DO YOUR CD PROJECT AND IT IS ACCEPTABLE TO US, WE WILL THEN UNDERTAKE YOUR CD PROJECT AS IF YOU HAD ALREADY SUBMITTED PROPER CDAF AND ESTIMATIONS FORM CONTRACTS (even before you payment has cleared).
We realize that orders do occasionally get lost in the mail, and try as hard as we do to serve you fast, accurately and completely, we do once in a while make mistakes. IF YOU CLAIM THAT YOUR CD (or any part of it) IS MISSING OR WAS NOT SHIPPED, OR WE SHIPPED YOU THE WRONG CD, YOU MUST PROVIDE US WITHIN 30 DAYS OF WHEN YOU SHOULD HAVE RECEIVED YOUR CD (based on these Policies), IN WRITING (by email or mail, and even if you had previously called us), SIGNED AND DATED BY YOU, YOUR ACCURATE, CURRENT AND COMPLETE NAME, SHIPPING ADDRESS, EMAIL ADDRESS, WHAT YOU ORDERED, HOW YOU PAID, YOUR TOTAL PAYMENT (must include all required Item prices, S/H, permitted discounts, any applicable sales-type tax), ANY PROOF THAT YOU HAVE THAT WE RECEIVED YOUR PAYMENT AND WHEN WE RECEIVED IT, A LIST OF ALL ITEMS (if any) YOU DID RECEIVE FROM US (eg: partial order, wrong order), AND THE HISTORY OF YOUR CD (including all phone calls and writings about it). This is to protect both of us and to minimize delays and mistakes. IF WE SENT YOU THE WRONG OR BROKEN CD OR ITEMS, YOU MUST ALSO NOTIFY US IN WRITING (delivered email or Postal Mail) WITHIN 14 DAYS OF ITS RECEIPT AND SHIP BACK TO US WITHIN 30 DAYS OF ITS RECEIPT AND WITH OUR PRIOR EXPLICIT APPROVAL AND IN THE RECEIVED CONDITION, OR YOU WILL BE CHARGED FOR THE WRONG CD (we will reimburse you for all return shipping on wrong orders and items). NOTE: A CD may come labeled with a different title for it than the exact wording of your CD on your CDAF for a number of reasons, such as misspelling or abbreviation, inadvertent mistake, a changed name for that device-type, a more descriptive name for the actual device based on the CDAF, and/or to attempt to better protect the Client's security or privacy. A CD THAT IS DESIGNED FOR WHAT YOU CONTRACTED FOR IN YOUR CDAF BUT IS LABELED DIFFERENTLY THAN IN YOUR CDAF OR LABELING IS MISSING IS NEVER GROUNDS FOR A REFUND OR REPLACEMENT. If you don't like the way a CD device is labeled if different than the name of the device-type you contracted for, you can always re-label it to your liking, or return it to us and we will reasonably relabel it for you free of charge. See below for more polices dealing with alleged wrong device types, unacceptable labeling, and incomplete devices.
WE NEVER SEPARATELY BILL FOR S/H COSTS OR FOR BANK FEES (eg: credit card, etc.), IF ANY, IN OUR COST ESTIMATES. NOR DO WE HAVE ANY UNDISCLOSED OR HIDDEN FEES. HOWEVER, IF WE ARE CHARGED ANY BANK FEES OR ANY OTHER FEES RELEVANT TO A REFUNDED TRANSACTION, WE WILL DEDUCT FROM THE REFUND THE FULL AMOUNTS OF THESE FEES REGARDLESS OF THE AMOUNT OF OR REASON FOR THE REFUND. If in the case of Ebay, the Client informs eBay that the eBay transaction was cancelled due to mutual agreement between us and the Client, and eBay refunds us our Final Value Fee, we will refund to the Client his/her part of the refund the Client forfeited to us to cover our Final Value Fee. WE ASSUME NO LIABILITY FOR ANY FEES CHARGED TO CLIENTS OR TO ANYONE ELSE MADE BY THIRD PARTIES (eg: bank, credit card company, etc.).
WE RESERVE THE RIGHT TO REFUSE ANY FORM OF PAYMENT WITHOUT LIABILITY TO US. FURTHERMORE, WE NEVER SHIP PRIOR TO OUR RECEIPT AND OUR SATISFACTORY CLEARANCE OF FULL PAYMENT FOR THE ORDER, AND WITHOUT LIABILITY TO US. FURTHERMORE, SINCE NEW SCAMS CAN AND DO SUDDENLY OCCUR, WE RESERVE THE RIGHT TO TAKE WHATEVER REASONABLE ACTIONS WE DECIDE AT ANY TIME TO PROTECT OURSELVES WITHOUT PRIOR NOTIFICATION OR LIABILITY TO US - EVEN IF WE DO SO IN ERROR - INCLUDING BUT NOT LIMITED TO OUR RIGHT TO NOT BELIEVE YOU, TO RESPOND TO YOU, AND/OR TO TAKE ACTIONS WITHOUT ANY LIABILITY TO US (our responses and actions to you may consist of acting, role-playing, game-playing and/or tongue-in-cheek responses and actions to humor you or to ferret out exactly what your scam is and the real reason(s) you targeted us). Some scams now take the form of fraudulent MTS, Postal MO, bank-type, etc. payments in which spoofed emails or website URLs for these forms of payments are sent to the merchant as "proof" that payment has been made or is on its way. Sometimes, this "proof" is then followed by a worthless check or MO. There is also a myriad of other scams, including overpayment and commission scams, pyramid scams, check processing scams, dealership scams, phishing scams, etc. All payments must be made exactly to "LONE STAR CONSULTING, INC." (be sure to include the "INC."), there must be no damage (eg: tears, cuts, smearing, staining, spindling, folding, wrinkling, etc.), unreadability, lack of a valid buyer signature, date or amount, use of a pencil or an ink not acceptable to banks, or errors or corrections made to your form or amount of payment, or counterfeit or forged payment, or delayed or stopped payment action, or refusal or failure to comply with any of our payment Policies, or any other defect in your payment which results in or can result in payment rejection, payment cancellation, stopped payment, payment reversal, payment clearance which exceeds 30 days, extra payment processing fees, or any other payment failure, payment clearance uncertainty or risk, or any other serious breach of contract. The Client must also be sure to pay the correct amount for his/her purchase (as we take 63-93 days from deposit date to refund overpayments, and we never ship for underpayments, uncleared payments, uncertain payments, or contradictory payment amounts). The making of any of these mistakes may result in storage fees, interest on any unpaid balance (1.5% per month), delay or cancellation of any CD project by us, disposal of the project by us, loss of non-refundable 1/3rd downpayment for partially completed CD projects, loss of the entire CD project amount for successfully completed CD projects, revocation of Good Client status with us, and/or possible collection or legal action by us against the Client - all at no liability to us.
BOUNCED PAYMENT, STOPPED PAYMENT, REFUNDED PAYMENT TO HIM/HER, INVALID PAYMENT OR PAYMENT MADE USING A METHOD THAT WE STATE IS UNACCEPTABLE TO US (ie: BAD PAYMENT), OR REFUSAL TO PAY IN FULL SITUATIONS: In all cases where the Client has made us a bad payment, regardless of his/her intentions, the Client is fully responsible for knowing about and informing us in writing (eg: email) within 4 hours of taking any such action. A bad payment never relieves the Client from his/her contractual obligation to promptly pay for the Item in full, but is in fact a breach of contract-type action. Therefore, a bad payment is never considered to be a permitted CD project cancellation or refund type action. Stop payments and forced or requested refunds can take months to be implemented by banks and sometimes a bank will take no action at all which means that the payment turns out to be a good payment. Once a stop payment or request for refund action is taken, it can take several months to determine whether or not the payment is actually bad. If the Client causes a stop payment action, request for refund action, or any other action which we believe can adversely affect, negate or interfere with payment clearance or result in payment delay of more than 10 days or cancellation, we reserve the right to ship the Item 63-183 days from deposit date without liability to us (IF the payment has not become bad by then and the Client has not provided us a valid (ie: cleared) PMO or MTS replacement payment). WE STRONGLY ADVISE THAT YOU DO NOT DO A STOP PAYMENT ON US FOR ANY REASON because we won't ship until and unless we are reasonably satisfied that your full payment has cleared which can take us 63-183 days from our deposit of it; and refunding a double payment or an overpayment amount can also take us 63-183 days to refund from our deposit of it. And we will neither refund the 1/3rd downpayment on any CD project we have completed at least 1/3rd of the work on it, nor ship a CD project in any state of completion or testing without full and fully cleared payment in our hands first, nor cancel a CD project based on a bad payment. If the Client makes us a bad payment or he/she refuses to pay for his/her product or service once both successfully completed and tested, then it is the Client's legal obligation to promptly pay in full for his/her contracted-for CD project, PLUS 20% of the project amount ($50 minimum) as a processing fee, plus all bad payment fees and charges we pay because of the bad payment, plus all storage fees that may result due to any delay in getting the completed CD project to the Client, plus all accrued interest charges, by using a valid PMO or MTS payment within 10 days of his/her bad payment action date or the Client is otherwise in breach of contract (in which case storage fees, interest on any unpaid balance (1.5% per month), delay or cancellation of the CD project by us, disposal of the project by us, loss of non-refundable 1/3rd downpayment, revocation of Good Client status with us, and/or possible collection or legal action by us against the Client may result). If the Client makes a valid PMO or MTS replacement payment, normal project and shipping scheduling automatically resumes from that point. In cases where the Client made a bad payment to us or refused payment, and then paid in full within 10 days using a valid PMO or MTS payment, and any stop payment or refund action is not performed by a bank (ie: payment is good), we will refund the Client his/her overpayment in 63-183 days from deposit date. We will refund earlier should we receive a verified written statement from the Client's bank official clearly stating that the stop payment or request for refund order was irrevocably cancelled AND that our Client's check or MO totally cleared with his/her bank. We reserve the right to not provide any product or service to a Client for which we have not first received from the Client full payment and which has cleared to our reasonable satisfaction. All actions we take or do not take described in this paragraph are totally without liability to us.
WE RESERVE THE RIGHT TO REFUSE TO RESPOND
TO, TO REFUSE TO COMPLETELY OR ACCURATELY RESPOND TO, TO REFUSE TO TRY TO CORRECT,
AND/OR TO PROMPTLY STOP OR CHANGE OUR RESPONSE TO ANY INQUIRY, APPLICATION FORM,
ESTIMATIONS FORM OR ANY OTHER FORM OR INQUIRY WITHOUT PRIOR NOTICE OR LIABILITY
IN WHICH THE PERSON CONTACTING US HAS CLEARLY IGNORED OR MISREPRESENTED A POLICY,
CONDITION, DESCRIPTION, PRICE, PROJECT-RELATED REQUEST FROM US, OR OTHER STATEMENT,
HAS ASKED US FOR LEGAL, MEDICAL OR OTHERWISE IMPROPER ADVICE, OPINION OR CLAIM,
HAS ASKED US TO DO SOMETHING ILLEGAL, UNETHICAL OR IMMORAL, HAS BECOME INSULTING,
HARASSING, THREATENING OR USES VULGAR LANGUAGE, AND/OR WE BELIEVE IS INTENDING
TO TRY TO ENTRAP US OR TO CON US INTO ACCEPTING TO DO ANYTHING ILLEGAL, UNETHICAL
OR IMMORAL, TO TRY TO GET US TO "ADMIT" TO ANYTHING ILLEGAL, UNETHICAL
OR IMMORAL, OR WHICH IS OTHERWISE MANIPULATIVE, DISHONEST, DECEPTIVE OR MALEVOLENT.
THE INQUIRER, APPLICANT OR CLIENT ASSUMES FULL AND PERSONAL RESPONSIBILITY,
THEREBY FOREVER TOTALLY WAIVING, FOREGOING AND ABANDONING ANY AND ALL FORMS
OF DEFENSE, IMMUNITY AND STATUTE OF LIMITATIONS HE/SHE BELIEVES HE/SHE MAY BE
ENTITLED TO, FOR ALL STATEMENTS AND ALL SUCH ACTIONS HE/SHE MAKES TO US IN ANY
FORM, WHETHER OR NOT THEY ARE TRUE OR FALSE STATEMENTS/ACTIONS, WHETHER OR NOT
THEY ARE EXPLICIT OR IMPLIED, AND WHETHER OR NOT ANYONE AT LONE STAR CONSULTING,
INC. SUSPECTS, BELIEVES OR KNOWS THEM TO BE TRUE OR FALSE STATEMENTS/ACTIONS
OR ACTS OR DOES NOT ACT ON THEM. If you have submitted a form or inquiry
to us which clearly violates any of our Policies or description of that type
of device or advice, we will likely take no steps to contact you about your
form or inquiry, and we may not try to correct it for you; however, if you submit
an acceptable corrected version in writing within 30 days of our receipt of
your last unacceptable version, we will evaluate your corrected version only.
Our goals are always to do our reasonably best to provide our Clients successfully completed and tested CD projects - even better than what the Client's CDAF specifies AND prior to our Time Estimate date AND at less cost to the Client than our Cost Estimate amount. We want our Clients to return to us for their future CD projects needs. However, since all of our devices are unique, customized, handmade and built from scratch, usually consisting of 100s of parts and materials, it is virtually impossible to predict how well we can reach any of our goals - even when many times before we met these goals. There are many unpredictables. While we minimize our parts/materials/tools/equipment unpredictables by accessing large inventories and great redundancy, we cannot totally eliminate these unpredictables; once in awhile, resulting in CD devices lack of timely completions and even outright failures. Doing devices right is much better than doing them fast. If we must totally recreate a CD device from scratch (if OK with the Client), we will do so. Unless the Client contributed to the problem, which is usually not the case, we do not charge the Client more. However, in almost all such cases, our original Time Estimate no longer applies, because often such failures occur at the CD project's end period or during Final Testing due some unexpected part, material, tool or test equipment failure. One Client-caused problem is the type of Client who frequently asks for CD Project updates (we update when significant project milestones are reached; requested updates 1+ weeks apart are reasonable but more frequent updates are unreasonable and harassing). If we tell the Client to please not bother us so much for updates or requested additional info, and the Client still persists with these requests, it can make us so nervous, rushed and feeling harassed that it becomes far more likely that we make errors, ranging from minor to catastrophic, for which the Client bears full liability.
ALL FORMS, ATTACHMENTS AND ALL OTHER DOCUMENTS PROVIDED TO US BECOME THE PROPERTY OF LONE STAR CONSULTING, INC. ALL HARDWARE, MONIES AND ITEMS OF VALUE PROVIDED TO US WHICH DO NOT INCLUDE A CORRECT RETURN ADDRESS OR SUFFICIENT RETURN SHIPPING & HANDLING OR REMAINS UNCLAIMED FOR MORE THAN 60 DAYS BECOME THE PROPERTY OF LONE STAR CONSULTING, INC. WITHOUT LIABILITY TO LONE STAR CONSULTING, INC. OR ANYONE ASSOCIATED WITH IT. Except for original forms and documents provided by us (eg: CDAF, Estimates Form, etc.), Clients are strongly advised not to send us any original documents and not to send us any hardware which does not include sufficient return S/H if they want or need to have the documents or hardware returned to them.
In the case of lost, stolen or damaged Items while in the hands of shipper, whatever insurance proceeds the shipper pays us, if any, we will gladly, fully and immediately provide to the Client. LONE STAR CONSULTING, INC. ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY COSTS, LOSSES, DAMAGES AND/OR DELAYS WHICH OCCUR IN PART OR WHOLE TO OR BY ANY OF OUR PROJECTS, PRODUCTS, SERVICES, PERSONNEL, CLIENTS, AND/OR THIRD PARTIES BECAUSE OF: (1) ANY "ACT OF GOD," DEATH, NATURAL DISASTER, ACT OF WAR, VIOLENT CRIME, OR TERRORISM. (2) ANY ACCIDENT, INTENTIONAL ACTION, NON-VIOLENT CRIME, WEATHER CONDITION, FLOOD, FIRE, EXPLOSION, ENERGY OUTAGE OR BAD ENERGY, MEDICAL CONDITION, MISTAKE, BAD LUCK, UNPROVEN/UNPROVABLE BEYOND A REASONABLE DOUBT CAUSE OF PHYSICAL OR FINANCIAL INJURY, BANKING OR POSTAL ERROR OR DELAY, LEGAL OR REGULATORY SITUATION, TAX SITUATION, FINANCIAL SITUATION, OR ANY OTHER EVENT, CONDITION OR SITUATION SO SERIOUS WE COULD NOT OR CANNOT HAVE EITHER REASONABLY FORESEEN OR CONTROLLED TO AVOID, PREVENT OR SUBSTANTIALLY LESSEN LOSSES, DAMAGES AND/OR DELAYS ARISING FROM IT/THEM. (3) ANY ACTION MADE BY A CLIENT, BY FINANCIAL INSTITUTION, THIRD PARTY, OR BY US (ie: any action that the Client directly or indirectly caused us to take) WHICH RESULTS IN A CRIME, MISREPRESENTATION, COST, LOSS, DEVICE OR EQUIPMENT DAMAGE OR DESTRUCTION, LOSS OF USE OR AVAILABILITY OF REQUIRED PARTS, DELAY, MISTAKE, PENALTY, FINE, FEE, CHARGE AND/OR LOSS OF FREEDOM ADVERSE TO THE CLIENT OR TO US. (4) WHERE ANY OF OUR PRODUCTS OR SERVICES WAS SOLD TO, BOUGHT FOR, USED ON, TESTED ON, OR OTHERWISE TRANSFERRED OR APPLIED TO ANY OTHER PERSON OR NON-HUMAN ENTITY (in which case, the purchaser of the product or service assumes total responsibility and liability to all affected parties). (5) ANY REASONABLE ACTION WE TAKE TO TRY TO PREVENT, LESSEN, LIMIT, FIX, REVERSE OR DEFEND OURSELVES FROM ANY SUCH COSTS, LOSSES, DAMAGES OR DELAYS IN (1), (2), (3) OR (4) THAT DOES NOT SUBSTANTIALLY IMPROVE THE SITUATION OR CONDITION. Should any of these conditions above that was not caused by or the fault of the Client or by someone else the Client deals with (eg: his/her shipper, bank, supplier, contractor, etc.) result in a delay or added cost to an estimated product or service, we will try to absorb as much of the additional cost as we reasonably can as we never like to exceed our estimated costs or estimated times; however, we may require additional time of possibly 10+ times the originally estimated time period (depending on seriousness of problem), starting from date of incident, and possibly costs can also be affected (eg: replacing hardware damaged in a sudden storm). If the potential Client files a CDAF that produces any device with an output, input, or causes or results in an action that could reasonably be harmful to the Client or to anyone or anything else based on the Client's state of health, lack of knowledge or comprehension, physical capability, intention, negligence or mistake, the Client assumes 100% responsible and liable to any and all injuries and damages caused to the Client and/or to all other afflicted parties. Neither Lone Star Consulting, Inc. nor any of its officials, employees, contractors or agents bear any responsibility or liability relevant to the matters of this paragraph, which means that the Client forever waives, foregoes, nullifies and abandons any and all rights, privileges and immunities he/she/it believes to have relevant to the matters of this paragraph, and he/she/it will immediately reimburse, indemnify and hold harmless all direct and indirect costs, losses and/or fees caused to Lone Star Consulting, Inc., and/or to any and all of its officials, employees, contractors, and/or agents for any type of complaint or other potential or real action filed by the Client relevant to any matter of this paragraph.
BAD PAYMENTS; CLIENT DEBTS: THE CLIENT SHALL FULLY AND IMMEDIATELY REIMBURSE, INDEMNIFY AND HOLD HARMLESS ANY AND ALL DIRECT AND INDIRECT COSTS, LOSSES AND/OR FEES, INCLUDING BUT NOT LIMITED TO BAD PAYMENT AMOUNTS, BANKING FEES, COLLECTION AGENCY FEES, ATTORNEY FEES, LEGAL COSTS, AND INTEREST (1.5% per month) RESULTING TO LONE STAR CONSULTING, INC. AND/OR TO ANYONE ASSOCIATED WITH IT CAUSED BY OR RESULTING FROM HIS/HER BAD PAYMENT (regardless of the cause of the bad payment). WE ASSUME NO LIABILITY FOR ANY CLIENT DEBTS WHETHER OR NOT ASSOCIATED WITH ANY TRANSACTION INVOLVING US DIRECTLY OR INDIRECTLY. IF A CLIENT OF OURS OWES YOU MONEY OR PROPERTY, WE ARE NOT RESPONSIBLE IN ANY WAY FOR PAYING OR RETURNING ANY PART OF IT OR HELPING YOU COLLECT IT, UNLESS WE ARE ORDERED TO BY A COURT OF COMPETENT JURISDICTION. IF A CLIENT OWES US MONEY AND/OR PROPERTY, AND REFUSES TO PAY US IN FULL WITHIN 30 DAYS OF A LETTER, EMAIL, PHONE CALL OR OTHER ATTEMPT WE MAKE TO NOTIFY HIM/HER, WE MAY CONFISCATE WHATEVER MONIES AND/OR PROPERTIES OF THE CLIENT WITHOUT LIABILITY TO US OR TO ANYONE ASSOCIATED WITH US (eg: Our officers, employees, contractors, suppliers, etc.); WHICH FAIR VALUES WE WILL APPLY TOWARDS SATISFACTION OF THE DEBT PLUS ALL ADDITIONAL FEES, CHARGES AND COSTS ASSOCIATED WITH THE DEBT THE CLIENT OWES US. ALL OTHER LEGAL REMEDIES ALSO FULLY APPLY.
LONE STAR CONSULTING, INC. ASSUMES THAT YOU HAVE THE FULL LEGAL RIGHT AND ALL REQUIRED LICENSING AND OTHER PERMISSIONS TO BUY, POSSESS, USE OR MODIFY ALL ITEMS YOU OBTAIN FROM US; IF PARENTAL, GUARDIAN, CARETAKER OR SIMILAR TYPE PERMISSION IS REQUIRED FOR ANY SUCH ACTION, OR TO ACCESS OUR WEBPAGES OR TO ORDER ANY OF OUR PRODUCTS OR SERVICES, PRIOR EXPLICIT PARENTAL OR LEGAL GUARDIAN/CARETAKER PERMISSION IS REQUIRED. NOTE: Pursuant to Federal Law (COPPA) which protects the Online privacy of minors, IF YOU ARE UNDER AGE 13, YOU ARE PROHIBITED FROM ACCESSING ANY AND ALL WEBPAGES FOUND ON THIS WEBSITE. IF THE ORDER OR CONTRACT WAS PLACED USING FRAUD OR DECEIT, ALL WARRANTIES, IF ANY, ARE NULL AND VOID.
THIS WEBSITE (which includes all webpages under any of its domain names, texts, images and programming code) IS CONTROLLED AND OPERATED SOLELY BY LONE STAR CONSULTING, INC. OF EL PASO, TX. WE MAKE NO REPRESENTATION THAT THIS WEBSITE, ITS MATERIALS, ANY OF OUR OTHER PROMOTIONS OR PUBLICATIONS, OR ANY OF OUR PRODUCTS OR SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE ANYWHERE INSIDE OR OUTSIDE OF THE UNITED STATES, AND ACCESS TO THIS WEBSITE OR TO ANY OTHER PROMOTION, OTHER PUBLICATION, MATERIALS, PRODUCTS OR SERVICES FROM PLACES WHERE THEY ARE LIKELY TO BE ILLEGAL IS STRICTLY PROHIBITED. THOSE WHO CHOOSE TO ACCESS A LONE STAR CONSULTING, INC. WEBPAGE, PROMOTION, PUBLICATION, MATERIALS OR ANY OF OUR PRODUCTS OR SERVICES FROM PLACES INSIDE OR OUTSIDE OF THE UNITED STATES WHERE THEY ARE LIKELY TO BE ILLEGAL DO SO OF THEIR OWN VOLITION AND ARE TOTALLY AND SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. CERTAIN TYPES OF CD SERVICES MAY REQUIRE A GOVERNMENT AND/OR CORPORATE (eg: utility company) LICENSE, PERMIT OR OTHER APPROVAL TO LEGALLY BUY, POSSESS, USE, MODIFY, STORE OR SELL (eg: some RF transmitters require FCC approval). CLIENT ASSUMES ALL RESPONSIBILITY FOR MEETING ALL LICENSING, PERMIT, OTHER APPROVAL AND ALL OTHER LEGAL REQUIREMENTS OF YOUR JURISDICTION AND WHEN THEY ARE FIRST REQUIRED FOR ANY CD SERVICE OR ITEM WE MAY PROVIDE CLIENT. Certain laws forbid that some products cannot be shipped to certain destinations or exported to certain foreign countries without prior Government approval. If we believe any product we sell falls under any shipment restrictive laws, we cannot ship to where the law forbids us to ship. The Client assumes full responsibility of determining the legality of export, receipt, use and possession of these products and will take all appropriate and necessary steps at their own expense for these products, and to document these to us. The Client also assumes full responsibility for any attempt to contract with us for a product we cannot legally provide to him/her, and we assume no liability for obeying any known or believed legal restrictions we have or encounter that forbid us to ship anything to anybody and/or to anywhere for any reason. In all such cases where we have successfully completed and tested the device, no refund is due. And in all such cases where we unknowingly made such a shipment, the Client assumes full liability for all consequences which results. Unless specifically authorized by us, all parts and subsystems we sell are not authorized for any system or application which requires special or enhanced quality and reliability characteristics, nor in any system or application where the failure of such system or application may result in loss or damage to property, or death or injury to any living thing. We assume no responsibility or liability for any infringement of a third party's right which may result from the use of a product or service we sell, nor can we or do we provide any license for or indemnity against the intellectual or property rights of any third parties. We assume no responsibility or liability for any failure or unusual or unexpected operation resulting from misuse, abuse, neglect, improper installation, improper operation, improper handling, improper storage, repair, alteration, upgrade, accident, Act of God, unpredictable anomalous event, criminal activity, war or combat activity, law enforcement activity, tortious activity, breach of contract activity, or unusual physical or electrical stress including, but not limited to, exposure to parameters beyond the specified maximum ratings or operation outside the specified operating range or activity. Abuse, improper installation and improper operation include, but are not limited to, improper installation of batteries (eg: reverse-polarity connections), or the use of improper, noisy, unclean, poorly regulated or harmonic-rich VAC power, or badly wired or defective wall outlets. If you receive your electric power straight from a U.S. city or regional utility company, in most cases, improper, noisy, unclean, poorly regulated or harmonic-rich VAC power are not problems; however, they are apparently much more serious problems if you are using wind, solar, water, battery, personal generator, or home-, neighborhood- or vehicle-generated power, or power in a rural area and many foreign countries. The Client assumes full responsibility for all power connections, and the burden of the proof rests entirely with the Client, if proof is ever required, to prove that he/she has clean, stable, well-regulated, electric power within 5% of the line voltage and frequency we specify the device for. For example, if a device specified for 120VAC, 60Hz power operation has much electromagnetic noise or transients on it, or the outlet is wired incorrectly or is improperly grounded, or the power is not within 5% of 120VAC in voltage or within 5% of the 60Hz frequency, or is not well-regulated, or the power includes harmonics of 60Hz, or is derived from an outlet that is non-polarized when the device's power connector is polarized, all guarantees are immediately null and void. Also, when we claim that a device will remove transients, surges, lightning strikes, etc., this means that the device has wired into it MOV, gas discharge tube (GDT) and/or capacitor transient protection parts to provide substantial (but never absolute) protection from transients, surges, lightning strikes or similar; and greater safety or power reliability will very likely result these are never claims by us of greater safety or power reliability. And unless otherwise stated as the major function of the device, all such claims by us do not mean that the device will convert bad electric power into good power, but are just secondary and minor features of the device. Regardless of what our claims are regarding transients, surges, lightning strikes and similar, we assume no liability for any death, injury, damage or loss caused by transients, surges, lightning strikes or similar to anyone or anything.
WE ARE NOT LICENSED LEGAL OR MEDICAL PROFESSIONALS. WE CANNOT AND DO NOT PROVIDE YOU LEGAL OR MEDICAL ADVICE OR LEGAL OR MEDICAL OPINION, OR MAKE A LEGAL OR MEDICAL CLAIM OR JUDGMENT FOR ANY CLIENT, OR APPLY FOR OR FILL OUT ANY LEGAL OR MEDICAL FORMS FOR ANY CLIENT (eg: FCC license application). FURTHERMORE, WE CANNOT MAKE OR PROVIDE ANY MEDICAL DEVICE (we do not make or provide any device to treat, cure, diagnose or prevent any medical condition; these restrictions also fully and strictly apply to the placement and/or removal of implants, and to invasive and skin-contact electrodes, and to any medically-assistive device), OR ANY MEDICAL, LEGAL, SCIENTIFIC, PROFESSIONAL ENGINEERING OR PARANORMAL CLAIM. While our people have decades of electronic design and fabrication, research, development and experimentation experience - especially in energy, mind control, electronic attack, high-tech security and survival, ultrasonics and microwaves - all of our opinions, advices and claims are strictly lay and anecdotal opinions, advices and claims. No statement of any kind is to be misinterpreted as any kind of claim by Lone Star Consulting, Inc. or by any officer or employee of it unless the term, "claim" is actually used in conjunction with and in the actual relevant claim statement - Lone Star Consulting, Inc. makes no implied claims, nor any claims based on anecdotal or limited example accounts, nor any claims which require licensing or credentials it does not possess. No statement or equipment that Lone Star Consulting, Inc. provides has been evaluated by any governmental, regulatory, commercial or industrial entity.
CHOICE OF LAW, UNLESS OTHERWISE AGREED UPON IN WRITING: THIS AGREEMENT SHALL BE CONSIDERED AS HAVING BEEN EXCLUSIVELY ENTERED INTO THE LONE STAR CONSULTING, INC. HEADQUARTERS JURISDICTION, WHICH IS CURRENTLY IN EL PASO, TEXAS (TX)* AND SHALL BE STRICTLY CONSTRUED AND INTERPRETED IN ACCORDANCE WITH THE SUBSTANTIVE AND PROCEDURAL LAWS OF THE STATE OF TEXAS. ALL PERSONAL JURISDICTION, SUBJECT MATTER JURISDICTION AND VENUE IN ALL MATTERS AND REGARDLESS OF CAUSES OF ACTION RESIDE SOLELY AND EXCLUSIVELY IN EL PASO, TEXAS. ALL UNRESOLVED DISPUTES BETWEEN US AND A VISITOR MUST BE SUBMITTED IN EL PASO, TX, SHALL BE ADJUDICATED IN THE ENGLISH LANGUAGE ONLY, AND ARE LIMITED TO THE SCOPE OF THESE POLICIES. THIS AGREEMENT SHALL BE GOVERNED EXCLUSIVELY BY TEXAS'S SUBSTANTIVE AND PROCEDURAL LAW**, WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW, REGULATION OR RULE (REGARDLESS OF JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION OTHER THAN EL PASO, TX. ONLY THE TERMS AND CONDITIONS FOUND HEREIN APPLY - REGARDLESS OF WHERE THE VISITOR IS FROM, CONTACT IS MADE, OR ALLEGED CAUSE OF ACTION OCCURRED. ALL OTHER LEGAL, ADMINISTRATIVE AND REGULATORY ACTIONS AGAINST US BY A VISITOR ARE PROHIBITED WITHIN THE FULL EXTENT OF WHAT THE LAW ALLOWS. *HOWEVER, IF ANY LONE STAR CONSULTING, INC. OFFICER, EMPLOYEE OR CONTRACTOR IS NAMED AS A DEFENDANT OR WITNESS, OR DUE TO PANDEMIC, WAR, OTHER NATURAL OR MANMADE DISASTER, OR ANY OTHER ADVERSE CONDITION OR SITUATION HAS OCCURRED, IS OCCURING OR WILL SOON OCCUR WHERE IT IS NOT REASONABLY POSSIBLE FOR ALL OF OUR OFFICERS TO ATTEND IN EL PASO, TX, THEN ALL COURT-, ARBITRATOR- AND REGULATORY-RELATED REFERENCES IN OUR POLICIES TO EL PASO AND TEXAS SHALL BE CONVERTED TO ALBUQUERQUE AND NEW MEXICO (NM), RESPECTIVELY, AND THAT THE VENUE, JURISDICTION, CHOICE OF LAW AND ALL OTHER LEGAL-, REGULATORY- OR ARBITRATION-RELATED FACTORS DESCRIBED ON OUR PERSONAL POLICIES (www.personal-policies.htm WEBPAGE FULLY APPLY. **REGARDLESS OF THE CHOICE OF LAW APPLIED, IF ANY PARTY IS FROM A DIFFERENT STATE OR COUNTRY FROM US, WHICH HAS DIFFERENT RELEVANT STATUTES OF LIMITATIONS, THEN THE SHORTEST STATUTE OF LIMITATIONS OF ALL OF THE JURISDICTIONS OF ALL OF THE PARTIES FULLY APPLIES.
ALL UNRESOLVED DISPUTES BETWEEN LONE STAR CONSULTING, INC. AND A CLIENT MUST BE FIRST SUBMITTED TO FINAL AND BINDING ARBITRATION (AND NOT BY A COURT OR JURY) IN EL PASO, TX , AND NO LONGER THAN 90 DAYS FROM RECEIPT OF THE CD SERVICE OR ITEM, SHALL BE ARBITRATED IN THE ENGLISH LANGUAGE ONLY, AND ARE LIMITED TO THE SCOPE OF THESE POLICIES. EACH PARTY IS RESPONSIBLE FOR ALL OF ITS OWN COSTS RELATED DIRECTLY OR INDIRECTLY TO ALL ARBITRATION PROCESSES, INCLUDING BUT NOT LIMITED TO HALF OF ALL ARBITRATION FEES (much or all of which are paid for up front but can be rewarded back by the arbitration decision). THIS AGREEMENT SHALL BE GOVERNED EXCLUSIVELY BY TEXAS LAW, WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW PROVISION OR RULE (REGARDLESS OF JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION OTHER THAN EL PASO, TX. ONLY THE TERMS AND CONDITIONS FOUND HEREIN APPLY - REGARDLESS OF WHERE/HOW YOU LEARN OF OUR OFFERS OR WHERE/HOW YOU OBTAINED OUR CD SERVICE OR ITEM OR INQUIRED ABOUT OUR PRODUCTS/SERVICES/BUSINESS (ie: same Policies apply whether you purchase directly from us or from any other source). THE COMPLAINER ASSUMES THE FULL RESPONSIBILITY TO CONTACT A CREDIBLE, PROFESSIONAL ARBITRATION SERVICE IN EL PASO, TX, TO SCHEDULE THE ARBITRATION AND TO INFORM THE OTHER PARTY IN WRITING OF ALL ARBITRATION PREFERENCES AND SCHEDULING WITHIN 48 HOURS OF THEY HAVING BEEN MADE - ALL AT THE COMPLAINER'S EXPENSE AND ANY OF WHICH THE OTHER PARTY MAY OBJECT TO FOR GOOD CAUSE WITHIN 10 DAYS. IF AN UNRESOLVED DISPUTE HAS NOT BEEN SCHEDULED FOR BINDING ARBITRATION WITHIN THREE MONTHS FROM RECEIPT OF THE PRODUCT OR SERVICE OR IF WE MAKE YOU A SETTLEMENT OFFER IN WRITING AND YOU FAIL TO SPECIFICALLY RESPOND TO IT LIKEWISE WITHIN 30 DAYS, YOU AGREE TO IMMEDIATELY DISMISS AND FOREVER CEASE AND FOREGO ALL CURRENT AND POSSIBLE FUTURE COMPLAINTS AND LEGAL ACTIONS TO ANYONE AND EVERYONE REGARDING THE CD SERVICE OR ITEM. NO OTHER WARRANTIES OR REPRESENTATIONS APPLY, EXPRESSED OR IMPLIED, EXCEPT THOSE EXPLICITLY STATED UNDER THESE POLICIES. A CLIENT MAY FILE A LAWSUIT (in El Paso, TX only) AGAINST LONE STAR CONSULTING, INC. IF AND ONLY IF LONE STAR CONSULTING, INC. DOES NOT REASONABLY ENGAGE IN BINDING ARBITRATION IN EL PASO, TX. LONE STAR CONSULTING, INC. AND/OR ANY OF ITS SHAREHOLDERS, DIRECTORS AND/OR OFFICERS ON THEIR OWN PERSONAL BEHALVES MAY FILE A LAWSUIT(S) AGAINST A CLIENT (in El Paso, TX) IF AND ONLY IF THE CLIENT DOES NOT REASONABLY ENGAGE IN BINDING ARBITRATION IN EL PASO, TX, OR DOES NOT REASONABLY COMPLY TO HIS/HER LEGAL OBLIGATIONS OR PROVISIONS DESCRIBED HEREIN, OR HAS NOT BEEN 100% TRUTHFUL, ACCURATE AND CLEAR IN HIS/HER CDAF(S) OR OTHER STATEMENTS.
IF LONE STAR CONSULTING, INC. OR ANY OF OUR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS OR ASSIGNS INCUR OR BECOME A PART OF ANY LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT (eg: BBB) OR SOCIAL MEDIA CLAIM, DISPUTE, COMPLAINT, ACTION, PROCEEDING, OR LAWSUIT (see above where lawsuit is not permitted) BECAUSE OF YOUR BUSINESS OR OTHER RELATIONSHIP WITH ANY OF THEM, OR IF YOU HAVE MADE ANY FALSE, DECEPTIVE OR MISLEADING STATEMENT, YOU SHALL PERSONALLY, TOTALLY AND IMMEDIATELY REIMBURSE, INDEMNIFY, DEFEND, AND HOLD FREE AND HARMLESS LONE STAR CONSULTING, INC. AND ALL OF ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS AND ASSIGNS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, LAWSUITS, JUDGMENTS, DECREES, DAMAGES, INJURIES, LIABILITIES, LOSSES, COSTS, and/or EXPENSES, IF ANY (including but not limited to all reasonable attorneys' fees and litigation expenses), WHICH DIRECTLY OR INDIRECTLY RESULT. FURTHERMORE, YOU SHALL PERSONALLY, TOTALLY AND IMMEDIATELY REIMBURSE, INDEMNIFY, DEFEND, AND HOLD LONE STAR CONSULTING, INC. AND ALL OF OUR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS AND ASSIGNS FREE AND HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, LAWSUITS, JUDGMENTS, DECREES, DAMAGES, INJURIES, LIABILITIES, LOSSES, COSTS AND EXPENSES, IF ANY (including but not limited to all reasonable attorneys' fees and litigation expenses), ARISING IN ANY PART OUT OF YOUR NEGLIGENT, DISHONEST, TORTIOUS, BREACH-OF-CONTRACT, DEFAMATORY AND/OR ILLEGAL ACTS OR IN ANY WAY CAUSED BY YOU OR BY ANY OF YOUR EMPLOYERS, EMPLOYEES, AGENTS, CLIENTS. THIS INCLUDES, BUT IS NOT LIMITED TO, ALL CLAIMS, DISPUTES, ACTIONS, PROCEEDINGS, AND LAWSUITS ARISING OUT OF ANY USE, MISUSE OR ABUSE BY YOU OR BY ANY OF YOUR EMPLOYERS, EMPLOYEES, AGENTS, CLIENTS, IF ANY, OF ANY LONE STAR CONSULTING, INC.'S CD SERVICES OR ITEMS, OR CAUSED BY THE VIOLATION OF ANY LAWFUL STATUTE, REGULATION OR JUDGEMENT BY A COURT OF COMPETENT JURISDICTION, OR CAUSED BY ANY UNAUTHORIZED OR IMPROPER ACT WHICH INJURES ANY OF US. SHOULD YOU FILE, EXPECT TO FILE OR ANTICIPATE FILING ANY KIND OF LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT OR SOCIAL MEDIA COMPLAINT OR ACTION AGAINST LONE STAR CONSULTING, INC., OR AGAINST ANY OF ITS SHAREHOLDERS, DIRECTORS OR OFFICERS, YOU IMMEDIATELY FULLY AND UNCONDITIONALLY AGREE TO LIMIT ALL OF YOUR CURRENT AND FUTURE ACCESSES AND REFERENCES TO THIS OUR WEBSITE BY YOU OR BY ANYONE ON YOUR BEHALF OR AT YOUR BEHEST TO OUR POLICIES WEBPAGES ONLY AND TO NO OTHER OF OUR WEBPAGES, AND YOU FURTHER FULLY AND UNCONDITIONALLY AGREE TO PAY WHATEVER LONE STAR CONSULTING, INC. BILLS YOU FOR EACH AND EVERY VIOLATION OF THIS PROVISION.
FOR ALL COMPLAINTS BY CLIENT RELEVANT TO ANY OF OUR PRODUCTS AND SERVICES: YOU FULLY AGREE WITHOUT QUALIFICATION OR RESERVATION TO NOT FILE ANY CIVIL, CRIMINAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT (eg: Better Business Bureau), AND/OR SOCIAL MEDIA COMPLAINT OR ACTION AGAINST LONE STAR CONSULTING, INC. OR ANY OF ITS PERSONNEL, AGENTS, CLIENTS, CONTRACTORS, SUBCONTRACTORS OR SUPPLIERS UNLESS AND UNTIL YOU HAVE FULLY EXHAUSTED ALL OF YOUR CIVIL REMEDIES. YOUR CIVIL REMEDIES INCLUDE AND ARE LIMITED TO THE FULL COMPLETION OF: (1a) WE HAVE NOT SHIPPED TO YOU A DEVICE OR PROVIDED YOU A SERVICE OF THE TYPE THAT YOU EXPLICITLY CONTRACTED FOR AND YOU PAID IN FULL FOR AND YOUR PAYMENT HAS CLEARED (as per our clearing Policies herein) WITHIN 60 DAYS OF THE ESTIMATED COMPLETION DATE AND WITHIN 30 DAYS OF THE FULL PAYMENT CLEARANCE DATE, AND WE HAVE NOT PROVIDED YOU EITHER A 2/3rds (66.67%) REFUND OR REASONABLE JUSTIFICATION FOR NOT SHIPPING OR REFUNDING, OR (1b) WITHIN 30 DAYS OF OUR RECEIPT OF YOUR RECEIVED RETURNED DEVICE TO US BECAUSE YOU CORRECTLY ALLEGE THAT IT IS THE WRONG ITEM, DAMAGED ITEM, DEFECTIVE ITEM OR INCOMPLETE ITEM WAS SOLELY DUE TO OUR FAULT, AND YOU HAVE PROPERLY RETURNED THE DEVICE TO US FOR REPAIR OR REPLACEMENT, AND WE HAVE NOT REPAIRED OR REPLACED ALL DAMAGES/DEFECTS/MISSING PARTS CAUSED SOLELY BY US, AND RETURNED THE DEVICE BACK TO YOU, AND (2b) YOU HAVE UNDERGONE AND FULLY COMPLETED THE REQUIRED BINDING ARBITRATION IN EL PASO, TX, AND THE IMPARTIAL ARBITRATOR INFORMS YOU IN WRITING OF A LEGAL OR REGULATORY WRONGDOING ON OUR PART, YOU HAVE RETURNED THE DEVICE TO US, AND WE HAVE NOT REFUNDED YOU FOR THE DEVICE (your 1/3rd non-refundable downpayment is never refunded if a device designed to be functioning was functioning when we shipped it to you) WITHIN 30 DAYS OF THE ARBITRATOR'S DECISION AND OUR RECEIPT OF THE RETURNED DEVICE (whichever is longer). We always want to be reasonable with our Clients by promptly providing them the best devices we can reasonably do for them. While we seldom receive Client complaints considering the many, many CD projects we have done over the years and the fully legal but controversial nature of some of the products and services we offer, there have been a few extortionary attempts by clearly dishonest Clients who demanded money from us usually by threatening us with criminal or regulatory complaints without first exhausting all of their arbitration remedies or even returning the device or service we provided them. Before even asking for any kind of refund, the Client must return the device to us in the manner we require as per our policies, and in the condition he/she received it, clean with minimal wear and tear, and at least give us a reasonable chance to repair or replace it. Some powerful interests do not want us to provide mind control and electronic attack detection and countermeasure devices to the general public, and would love to fabricate any reason to try to intimidate us.
Unless otherwise stated herein or not explicitly prohibited by law, the only proper and valid venue and jurisdiction to file a legal, administrative or regulatory complaint or claim against us is to submit it to binding arbitration in El Paso, TX, as discussed herein, and furthermore you fully agree to never file a class action legal, regulatory or administrative action against us. FURTHERMORE, YOU FULLY AGREE THAT YOU WILL NOT FILE ANY KIND OF CIVIL, CRIMINAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT (eg: BBB), AND/OR SOCIAL MEDIA COMPLAINT OR ACTION AGAINST US IN ANY FRAUDULENT, IMPROPER, INVALID, UNPROVABLE OR OTHERWISE ERRONEOUS OR UNJUSTIFIABLE VENUE, JURISDICTION, CAUSE OF ACTION OR REASON, AND THAT IF YOU DO SO, LONE STAR CONSULTING, INC. AND/OR ANY OF ITS OFFICERS, CONTRACTORS, AGENTS OR ASSIGNS MAY FILE A LAWSUIT(S) AGAINST YOU IN AN EL PASO, TX, COURT OF LAW TO RECOVER ALL OF THEIR DIRECT AND INDIRECT COSTS, FEES AND LOSSES DEFENDING THEMSELVES DUE TO YOUR COMPLAINTS AND ACTIONS, PLUS VERY LARGE PUNITIVE DAMAGES. FURTHERMORE, YOU FULLY AGREE TO FULLY REIMBURSE, INDEMNIFY AND HOLD US HARMLESS IN ANY AND ALL SUCH ACTIONS WE MAY FILE AGAINST YOU. FURTHERMORE, TO THE EXTENT NOT EXPLICITLY PROHIBITED BY LAW OR BY A COURT WITH COMPETENT JURISDICTION, YOU FULLY AGREE TO FOREVER AND TOTALLY WAIVE, FOREGO, NULLIFY AND ABANDON ALL DEFENSES, IMMUNITIES AND STATUTES OF LIMITATION YOU MAY BELIEVE YOU HAVE IN ANY AND ALL SUCH ACTIONS WE FILE AGAINST YOU.
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW BY A COURT OF COMPETENT JURISDICTION, YOU SHALL NOT INITIATE OR FILE ANY CIVIL, CRIMINAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT (eg: BBB) OR SOCIAL MEDIA COMPLAINTS OR ACTIONS AGAINST US WITHOUT FIRST NOTIFYING US A MINIMUM OF 60 DAYS PRIOR TO FORMALLY INITIATING OR FILING ANY SUCH COMPLAINT OR ACTION BY CERTIFIED OR REGISTERED MAIL A FORMAL LEGAL DEMAND LETTER ("Legal Demand Letter" must be printed on outside of envelope). YOUR LEGAL DEMAND LETTER MUST CLEARLY, ACCURATELY AND COMPLETELY SPECIFY THE ENTIRE HISTORY OF OUR RELATIONSHIP, THE FULL DESCRIPTION OF YOUR PLANNED COMPLAINT OR ACTION, WHAT PAYMENTS YOU ARE DEMANDING TO FOREVER 100% SATISFY ALL OF YOUR COMPLAINTS AGAINST ALL OF US, TO WHAT DEGREE YOU ARE WILLING TO NEGOTIATE, YOUR FULL FACTUAL AND LEGAL JUSTIFICATIONS FOR EACH AND EVERY DEMAND BASED ON PROVABLE AND VERIFIABLE FACTS, THE SPECIFIC APPLICABLE LAW AND OUR SPECIFIC APPLICABLE POLICIES (in all disputes with us, the complainer assumes full responsibility to produce all proof of facts and copies of all of our Policies which applied to his/her contract he/she alleges), THE FULL DESCRIPTION AND IDENTIFICATION OF ALL EVIDENCE, PARTIES, WITNESSES, CAUSES OF ACTION, AND LEGAL THEORIES WHICH YOU ALLEGE, AND A CLEAR AND UNQUALIFIED STATEMENT THAT YOU FULLY ACCEPT ANY AND ALL LEGAL CONSEQUENCES FOR ANY AND ALL ERRONEOUS, FALSE, MISLEADING AND UNPROVEN FILINGS AND STATEMENTS YOU MAKE OR MADE IN YOUR LEGAL DEMAND LETTER, COMPLAINT, ANY AND ALL OTHER LEGAL DOCUMENTS, ALLEGATION OR OTHER STATEMENT (including but no limited to those that are in breach of this contract) - EVEN IF NO LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT OR SOCIAL MEDIA FILING OCCURS OR THE STATEMENT IS LATER WITHDRAWN, NOT RELIED UPON, DISMISSED OR RULED AGAINST. FURTHERMORE, YOUR LEGAL DEMAND LETTER MUST BE CLEARLY SIGNED AND DATED IN BLACK INK BY YOU, AND MUST INCLUDE YOUR ACCURATE, COMPLETE AND CURRENT NAME, PHONE NUMBER, PHYSICAL ADDRESS AND THAT OF YOUR ATTORNEY (if you have an attorney), THE NAME AND ADDRESS OF THE LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT AND/OR SOCIAL MEDIA ENTITY YOU INTEND TO FILE WITH, AND INCLUDE FULL VENUE AND PERSONAL AND SUBJECT MATTER JURISDICTION JUSTIFICATIONS FOR THAT ENTITY TO HEAR YOUR CASE. FURTHERMORE, IF YOU OR YOUR ATTORNEY HAS AN EMAIL ADDRESS, YOU MUST ALSO PROVIDE US YOUR, HIS/HER ACCURATE, COMPLETE AND CURRENT EMAIL ADDRESS TO US IN YOUR LEGAL DEMAND LETTER. FURTHERMORE, YOUR LEGAL DEMAND LETTER MUST BE CLEARLY SIGNED AND DATED IN BLACK INK BY YOU, AND MUST INCLUDE YOUR ACCURATE AND CURRENT NAME, PHONE NUMBER, PHYSICAL ADDRESS AND THAT OF YOUR ATTORNEY (if you have an attorney), REGISTERED AGENT (if you have one; else we will assume you want us to serve you by publication if service is required), AND ANY AND ALL OTHER AGENTS RELEVANT TO US, THE NAME AND ADDRESS OF THE LEGAL, REGULATORY OR ADMINISTRATIVE BODY YOU INTEND TO FILE WITH, AND INCLUDE FULL VENUE AND PERSONAL AND SUBJECT MATTER JURISDICTION JUSTIFICATIONS FOR THAT BODY TO HEAR YOUR CASE IF IT DIFFERS FROM ALBUQUERQUE, NM. FURTHERMORE, IF YOU OR YOUR ATTORNEY OR REGISTERED AGENT HAS AN EMAIL ADDRESS, YOU MUST ALSO PROVIDE US YOUR AND HIS ACCURATE AND CURRENT EMAIL ADDRESSES TO US IN YOUR LEGAL DEMAND LETTER.
FURTHERMORE, TO THE EXTENT NOT EXPLICITLY PROHIBITED BY APPLICABLE LAW OR COURT OF COMPETENT JURISDICTION, LEGAL SERVICE TO US SHALL BE LIMITED TO ACTUAL, PERSONAL AND EXPRESSED AND IN WRITING (but not by email, texting, or publication), WITH PROPER PROOF OF SERVICE (a signed and dated (with both date and time) Affidavit of Service, plus either the served party's signature and date and time of service, or a photograph or video of how the Process was delivered with a signed and dated witness statement - all within one work day from day of service); AND INCLUDE CLEAR, SPECIFIC, COMPLETE AND DETAILED DESCRIPTIONS OF ALL PARTIES, ATTORNEYS, WITNESSES, COURT OF FILINGS, COMPLAINTS, APPLICABLE FACTS, APPLICABLE LAWS, APPLICABLE POLICIES AND PROPOSED REMEDIES. NO MATTER HOW YOU SERVED ANY OF US, YOU FULLY AGREE TO SEND US A COMPLETE MAILED AND TOTALLY LEGIBLE COPY OF ALL PAPERS SERVED TO ANY OF US WITHIN 24 HOURS OF THE SERVICE OF PROCESS, THRU USPS MAILS IN ANY MANNER FIRST CLASS MAIL OR FASTER, EXCEPT YOUR MAIL MUST NOT REQUIRE ANY PARTICULAR PERSON'S SIGNATURE (the reason for no specific signature is to avoid the targeting of any of our people to a possible violent attack), AND ON THE BACK OF YOUR ENVELOPE YOU MUST STATE, "Copy of Legal Service of Process Relevant to the Person or Persons Listed in this envelope's Address". FURTHER, YOU FULLY AGREE THAT WE MAY IGNORE OR DISREGARD ANY OTHER FORM OF SERVICE OF PROCESS TO US WITH NO LIABILITY TO US. OUR RETENTION POLICIES STATED BELOW FULLY APPLY TO ALL DISPUTES AND TO ALL OTHER LEGAL, ADMINISTRATIVE, REGULATORY, QUASI-GOVERNMENT AND SOCIAL MEDIA COMPLAINTS AND ACTIONS. IF YOU ARE REPRESENTED BY AN ATTORNEY(S), YOU MUST INCLUDE IN YOUR LEGAL DEMAND LETTER FOR EACH AND EVERYONE OF YOUR ATTORNEYS A COPY OF HIS NEW MEXICO LAW LICENSE AND PROOF OF BEING LEGALLY PERMITTED TO REPRESENT YOU IN NEW MEXICO FOR ALL OF THE PROCEEDINGS HE REPRESENTS YOU IN, AND PROOF THAT HE IS LEGALLY PERMITTED TO AND HAS FULL JURISDICTION TO PRACTICE IN THAT VENUE WITH THE REQUIRED CHOICE OF LAW.
Lone Star Consulting, Inc. definition of, "in writing" or similar, as it refers to all official contacts, concerns and responses sent to Lone Star Consulting, Inc., Lone Star Consulting, Inc.'s President or any other Lone Star Consulting, Inc. official, limits the official writings to: (A) Writings which are physically delivered to the President, and (B) Writings that are delivered to the President or other Consumertroics official by USPS mail in which the sender can prove delivery. All official writings which are physically delivered to or mailed to the President must first be prior officially approved in writing by the President while under no duress, which possible approval can only occur after the sender truthfully, accurately and totally informs and discloses to the President as to all of the contents of the written letter(s) and/or document(s), the full truthful identity of the sender(s), and the full truthful identity(ies) of every person and other entity the sender(s) represents or is an agent(s) for, or is sending or delivering the writing to the President on the behalf of or at the behest of. The contents of all of the letter(s) and document(s) must be explicitly and directly relevant to the President. No one, regardless of what he/she claims or his/her relationship to the President, is permitted to sign for or receive anything official as a relative, friend, representative or agent for, or on the behest of or behalf of the President, unless the President has in writing specifically and explicitly prior designated that person or entity to do so as his/her official representative or agent for the explicit purpose of receiving official writings for the President. Unless otherwise explicitly stated to the contrary in writing by the President for a specific writing or writing subject, no other official writing notification methods are permitted to be used to notify or inform Lone Star Consulting, Inc. or the President, including but not limited to, writings by emails, email attachments, Online (eg: websites, social media, chat groups, blogs, et al), texting, physical postings, printed publications, et al. "In writing" also forbids all forms of verbal and all forms of other non-written official communications. Regardless of a writings content or intent, Lone Star Consulting, Inc., the President and all other Lone Star Consulting, Inc. officials may ignore any and all other forms or means of delivery of official writings than what is explicitly permitted above with no cost or liability to Lone Star Consulting, Inc., the President or to any other Lone Star Consulting, Inc. official.
IF YOU CLAIM TO BE OR WE ARE SUSPICIOUS THAT YOU ARE LIKELY ANY KIND OF AUTHORITY, FOR EXAMPLE, YOU CLAIM TO BE OR WE ARE SUSPICIOUS THAT YOU, OR SOMEONE ACTING ON YOUR BEHEST OR BEHALF, ARE A COMPETITOR, REPORTER, INVESTIGATOR, ATTORNEY, POWER OF ATTORNEY, SCIENTIST, ENGINEER, MEDICAL DOCTOR, BANKER, INVESTOR, DEBT COLLECTOR, SCAMMER, GUARDIAN, INFORMER, AGENT, GOVERNMENT OFFICIAL, ETC., IF WE ARE NOT FULLY SATISFIED WITH YOUR DISCLOSURES TO US OR LACK THEREOF (you assume full responsibility to proactively, accurately and completely disclose to us in writing and prove to us through verifiable official documentation immediately upon your first contact with us to our satisfaction, which includes your identity, all credentials, name of your employer, place of employment, official job title, official street address, email address and phone #, the name and official phone # and email address of your immediate supervisor and his/her official job title, and all of your negative intentions and actions relevant to us, if any), WE RESERVE THE RIGHT WITHOUT ANY LIABILITY TO US TO NOT BELIEVE YOU, TO NOT RESPOND TO YOU, AND/OR TO DO RESPONSES AND/OR OTHER ACTIONS, AND WHATEVER OUR RESPONSES TO YOU AND/OR OTHER ACTIONS WE DO MAY CONSIST OF ACTING, ROLE-PLAYING, GAME-PLAYING, BANTER AND/OR TONGUE-IN-CHEEK RESPONSES, AND/OR OTHER ACTIONS TO TRY TO HUMOR YOU AND/OR TO FERRET OUT THE REAL REASON(S) WHY YOU CONTACTED US. Your required verifying documentation is to be sent to us as an email attachment in PDF, TXT, JPG or GIF format only (we never open up any other type of attachment format, and we never click on an email link as we have no way of knowing what malware may result) because attempts to spoof, phish, spam, infect and otherwise defraud by phone, email and snail mail are rampant these days. As with us, all businesses must actively prevent and fend off attempts to damage or destroy it. Both your email Subject Line and the Body of your email must clearly state what your authority and negative intentions and actions relevant to us are. Unless we respond to your email stating that we have received it, read it and clearly and completely understand both your authority and negative intentions and actions relevant to us, you may not assume that you notified us of your full identity, authority, intentions and actions. We may also require similar verifying documentation from your supervisors and/or employers, if any. If you do not provide to us this notification and verifiable verifying official documentation immediately up your first contact with us, we reserve the right to assume that you are a fraud and consider you to be a fraud thereafter and respond to you any manner that we wish to at no liability to us, unless and until you prove to our satisfaction that you are not a fraud or no longer a fraud.
IF YOU HAVE OR HAD ANY DISHONEST, MALICIOUS, INVESTIGATIVE, COMPETITIVE, OR OTHERWISE ADVERSE INTENTION AND/OR ACTION AGAINST LONE STAR CONSULTING, INC. OR ANY OF ITS OFFICERS, EMPLOYEES AND CONTRACTORS AT ANY TIME, THEN YOU MUST IMMEDIATELY, FULLY, CLEARLY, EXPLICITLY, ACCURATELY AND VOLUNTARILY DISCLOSE TO US ANY AND ALL SUCH ADVERSE INTENTIONS AND ACTIONS BY EMAIL WITH THIS SUBJECT LINE: "Full Disclosure of Identity and all Adverse Intentions and/or Actions" (INCLUDING FULLY, CLEARLY, EXPLICITLY AND ACCURATELY IDENTIFYING YOURSELF TO US AND ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS RELEVANT TO US) PRIOR TO ATTEMPTING TO DO ANY BUSINESS, FURTHER BUSINESS OR ANY OTHER CONTACT OR COMMUNICATIONS WITH US. FAILURE TO PROPERLY NOTIFY AND DISCLOSE TO US IMMEDIATELY NULLIFIES ANY CONTRACT OR OTHER RELATIONSHIP BETWEEN US, FORFEITURE TO US OF ALL MONIES YOU MAY HAVE PAID US, CESSATION OF ALL PROJECTS WE MAY BE DOING FOR YOU AND REVOCATION OF ANY GOOD CLIENT STATUS YOU MAY HAVE WITH US. NOTE THAT NEITHER FULL DISCLOSURE BY ANY VERBAL MEANS, NOR DISCLOSURE OF YOUR IDENTITY AND/OR OCCUPATION/POSITION, NOR DISCLOSURE OF YOUR RELATIONSHIP WITH ANYONE OR ANYTHING ELSE, WITHOUT ALSO FULLY, ACCURATELY, CLEARLY AND EXPLICITLY DISCLOSING YOUR ADVERSE INTENTIONS AND/OR ACTIONS IS ADEQUATE DISCLOSURE AND CAN BE IGNORED BY US WITHOUT LIABILITY OR HARM TO US. IF YOU DO NOT FULLY, CLEARLY, ACCURATELY AND IMMEDIATELY IDENTIFY YOURSELF AND ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS RELEVANT TO US, YOU WILL HAVE ILLEGALLY ACCESSED OUR WEBSITE AND EMAIL UNDER FEDERAL ANTI-HACKING STATUTES. AT THAT POINT, YOU WILL BE AUTOMATICALLY BANNED FROM EVER CONTACTING US AGAIN UNLESS SPECIFICALLY, CLEARLY AND EXPLICITLY AUTHORIZED TO DO SO EITHER BY A COURT OF LAW WITH COMPETENT JURISDICTION OR BY US IN WRITING AND THEN ONLY LIMITED TO THE EXTENT AUTHORIZED BY THAT COURT OR US. YOU WILL ALSO BE SUBJECT TO ANY AND ALL LEGAL, REGULATORY AND/OR ADMINISTRATIVE ACTIONS WE MAY CHOOSE TO TAKE AGAINST YOU OR THAT ARE TAKEN AGAINST US. IF YOU FAIL OR REFUSE TO FULLY, CLEARLY, EXPLICITLY, ACCURATELY AND IMMEDIATELY IDENTIFY YOURSELF IN WRITING (complete identity requires accurate, verifiable and complete name, physical address, email address, phone number, and any other verifiable identifying information we require, possibly including recent close-up photos and employment documentation), OR YOU DO NOT FULLY, CLEARLY, EXPLICITLY, ACCURATELY, SPECIFICALLY, COMPLETELY, IMMEDIATELY, AND IN WRITING DISCLOSE ANY AND ALL DISHONEST, MALICIOUS, INVESTIGATIVE COMPETITIVE, OR OTHERWISE ADVERSE INTENTIONS OR ACTIONS YOU HAVE OR HAD TOWARDS US (IF ANY) AT ANY TIME PRIOR TO ATTEMPTING TO DO A TRANSACTION WITH US, OTHERWISE COMMUNICATE WITH US, CALL US OR VISIT OUR WEBSITE (includes but are not limited to sending us or delivering any unsolicited phone call, unsolicited email or unsolicited mail ("unsolicited" is defined herein to mean anything sent to us or delivered to us which we did not specifically, clearly, explicitly and in writing request you to send us), download any computer infection, spyware, adware, malware or spam onto our computer, upload any files from our computer (regardless of origin or how derived), modify, block, or attempt to modify or block any of our webpages or computer files, in any way attempt to interfere with, to track or to surveil our uses of our computers and/or Internet access, and/or intercept or record any conversation, computer signal, computer keystroke, email, mail or phone call of ours, and/or to physically track or surveil us, and/or to track or surveil us using any telephone, radio, GPS, cell tower or any other electronic means), OR YOU DO FULLY, CLEARLY, EXPLICITLY, ACCURATELY, SPECIFICALLY, COMPLETELY, IMMEDIATELY, AND IN WRITING DISCLOSE ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS BUT YOU TRY TO CONTACT US AGAIN WITHOUT EITHER OUR CLEAR AND EXPLICIT PRIOR WRITTEN PERMISSION TO DO SO OR BY ORDER OF A COURT OF COMPETENT JURISDICTION, THEN YOU DO SO WITH YOUR CLEAR AND FULL UNDERSTANDING AND UNQUALIFIED AGREEMENT TO ACCEPT FULL PERSONAL LIABILITY, AND FURTHERMORE, YOU FULLY AND FOREVER WAIVE, FOREGO, NULLIFY AND ABANDON ALL POSSIBLY APPLICABLE DEFENSES, IMMUNITIES (IF ANY) AND STATUTES OF LIMITATION FOR ANY AND ALL DIRECT OR INDIRECT INJURIES YOU CAUSE OR ATTEMPT TO CAUSE TO US, AND FURTHERMORE, YOU FULLY AGREE TO IMMEDIATELY AND FULLY REIMBURSE, INDEMNIFY US AND HOLD US HARMLESS TO ALL DIRECT AND INDIRECT COSTS WE INCUR DUE TO THESE LEGAL, REGULATORY AND/OR ADMINISTRATIVE ACTIONS, AND YOU AGREE TO PAY US $100,000 FOR EACH AND EVERY ONE OF THESE ACTIONS YOU DID OR HAD DONE THAT WE PERCEIVE TO BE THREATENING TO US (EVEN IF NO PHYSICAL, LEGAL OR FINANCIAL LOSS OCCURS TO US) WITHIN 30 DAYS OF EACH OCCURRENCE. Note: Putting a special signal on a phone line (eg: phone recording beeps) is not an acceptable means of notification for us as phone lines may have all kinds of extraneous noises on them. As it is our intention to serve our Good Clients as reasonably well as we can under our Policies, we certainly do welcome all honest, straightforward, reasonable and accurately and completely identified consumer inquiries, comments, concerns and complaints, and will try our reasonable best to accurately and completely address all such questions and concerns while stringently protecting the privacies of our Good Clients within the law. For more details, see "INAPPROPRIATE CONTACT FORBIDDEN" paragraph herein. NOTE: FOR YOUR STATEMENTS TO BE CONSIDERED TO BE A DISCLOSURE OR NOTIFICATION AS PER THIS PARAGRAPH OR ANY OTHER PARAGRAPH OF OURS, WE MUST ACKNOWLEDGE IN WRITING THAT WE RECEIVED YOUR WRITTEN STATEMENTS AND SPECIFICALLY IDENTITY IN WRITING YOUR STATEMENTS BY THEIR DATE, TIME, ORIGIN, AUTHOR, MATTER, CONTENT AND INTENT. The mere placing of a file(s) onto our computer, sending us an email(s) or mailing us a letter(s) which may not reach us or be read by us are just three examples of written statements either not read or not clearly understood by us, so therefore are not disclosures or notifications which satisfy this or any other paragraph.
IF YOU HAVE OR HAD ANY KNOWN RELATIONSHIP OF ANY KIND TO ANOTHER CLIENT OR POTENTIAL CLIENT OF OURS OR ANYONE ANY ENTITY WHO REPRESENTS OR ACTS ON BEHALF OF OR AT THE BEHEST OF ANOTHER CLIENT OR POTENTIAL CLIENT OF OURS WITHIN THE LAST 10 YEARS, YOU MUST IMMEDIATELY, FULLY, CLEARLY, EXPLICITLY AND ACCURATELY NOTIFY AND DISCLOSE TO US IN WRITING THE IDENTITIES OF ALL SUCH PERSONS AND ENTITIES AND YOUR SPECIFIC RELATIONSHIPS WITH THEM, WHICH WE MUST RECEIVE AND ACKNOWLEDGE OUR RECEIPT OF PRIOR TO ANY FURTHER CONTACT OR BUSINESS WITH US. FAILURE TO PROPERLY NOTIFY AND DISCLOSE TO US IMMEDIATELY NULLIFIES ANY CONTRACT OR OTHER RELATIONSHIP BETWEEN US, FORFEITURE TO US OF ALL MONIES YOU MAY HAVE PAID US, CESSATION OF ALL PROJECTS WE MAY BE DOING FOR YOU AND REVOCATION OF ANY GOOD CLIENT STATUS YOU MAY HAVE WITH US, ALL WITH NO LIABILITY TO US. THIS NOTIFICATION AND DISCLOSURE MUST BE MADE BY EMAIL WITH THIS SUBJECT LINE: "Full Disclosure of Identity of Others Regarding Relationships" THIS ALSO FULLY APPLIES IF THAT OTHER CLIENT OR POTENTIAL CLIENT IS AN ALTER EGO OR OTHER IDENTITY OF YOU. AT THAT POINT, YOU WILL ALSO BE AUTOMATICALLY BANNED FROM EVER CONTACTING US AGAIN UNLESS SPECIFICALLY, CLEARLY AND EXPLICITLY AUTHORIZED TO DO SO EITHER BY A COURT OF LAW WITH COMPETENT JURISDICTION OR BY US IN WRITING AND THEN ONLY LIMITED TO THE EXTENT AUTHORIZED BY THAT COURT OR US. YOU WILL ALSO BE SUBJECT TO ANY AND ALL LEGAL, REGULATORY AND/OR ADMINISTRATIVE ACTIONS WE MAY CHOOSE TO TAKE AGAINST YOU OR THAT IS TAKEN AGAINST US, AND IF SO THEN YOU AGREE TO ACCEPT FULL PERSONAL LIABILITY, AND FURTHERMORE, YOU FULLY AND FOREVER WAIVE, FOREGO, NULLIFY AND ABANDON ALL POSSIBLY APPLICABLE DEFENSES, IMMUNITIES (IF ANY) AND STATUTES OF LIMITATION FOR ANY AND ALL DIRECT OR INDIRECT INJURIES YOU CAUSE OR ATTEMPT TO CAUSE TO US, AND FURTHERMORE, YOU FULLY AGREE TO IMMEDIATELY AND FULLY REIMBURSE, INDEMNIFY US AND HOLD US HARMLESS TO ALL DIRECT AND INDIRECT COSTS WE INCUR DUE TO THESE LEGAL, REGULATORY AND/OR ADMINISTRATIVE ACTIONS. This provision is required because we believe that certain of our Clients were acting in cahoots with each other and others as a conspiracy to try to obtain pieces of proprietary information from us to later put together, or to attack us from multiple sides at once (a form of gangstalking), to harm or injure us, and/or to harm or injure an innocent Client they found out who earlier came to us or intends to come to us.
ANY INTENTION OR ACTION YOU HAVE MADE TOWARDS US, ANY PAYMENT MADE BY YOU OR ON YOUR BEHALF OR AT YOUR BEHEST TOWARDS AN ORDER, YOUR RECEIPT OF A LONE STAR CONSULTING, INC. PRODUCT OR SERVICE, ANY STEPS YOU HAVE TAKEN TO MAKE OR FULFILL A CONTRACT WITH US, YOUR INQUIRY WITH OR ABOUT US REGARDING OUR PRODUCT, SERVICE, CONTRACT, BUSINESS, RELATIONSHIP WITH OTHER ENTITIES OR ABOUT ANY OF OUR PERSONNEL, IF WE HAVE LINKED TO YOUR WEBSITE WITH YOUR PERMISSION, IF YOU HAVE, ARE OR WILL TEST, EVALUATE OR ANALYZE ANY LONE STAR CONSULTING, INC. DEVICE, OR IF YOU KNEW OR SHOULD HAVE KNOWN THAT YOU WERE, ARE OR WILL BE A TEST SUBJECT OF ANY LONE STAR CONSULTING, INC. DEVICE, WHICHEVER OCCURS FIRST, AMOUNTS TO FULL, UNQUALIFIED AND IMMEDIATE ACCEPTANCE OF ALL POLICIES DESCRIBED HEREIN - EVEN IF YOU MADE ANY VERBAL OR WRITTEN ERRORS OR OMISSIONS - AND IS IRREFUTABLE EVIDENCE THAT YOU HAVE FULLY READ, UNDERSTOOD AND AGREED TO BE BOUND BY ALL OF THESE POLICIES, AND THAT YOU FULLY UNDERSTAND AND INTEND THAT THESE POLICIES ARE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN CONTRACT BETWEEN YOU AND LONE STAR CONSULTING, INC. THE EARLIEST DATE AND TIME THAT ANY OF THE EVENTS DESCRIBED ABOVE OCCUR IS REFERRED TO AS, "DAY 1". FURTHERMORE YOU FULLY AGREE WITHOUT RESERVATION OR QUALIFICATION THAT AS OF DAY 1 ALL OF THE POLICIES DESCRIBED HEREIN APPLY PERSONALLY TO YOU AND THAT IF YOU DID NOT PROVIDE US YOUR ACCURATE, CURRENT AND COMPLETE NAME OR PHYSICAL ADDRESS ON DAY 1, WE MAY SERVE YOU BY PUBLICATION SHOULD A LEGAL ACTION RESULT FROM YOUR CONTACT WITH US. FURTHERMORE, WE RESERVE THE RIGHT TO AT ANY TIME ON OR AFTER DAY 1 REQUIRE YOU TO PROVIDE US ADDITIONAL WRITTEN STATEMENTS THAT YOU CLEARLY AND UNEQUIVOCALLY UNDERSTAND AND 100% AGREE TO COMPLY WITH ANY PARTICULAR OR ALL OF OUR POLICIES. FURTHERMORE, WE RESERVE THE RIGHT TO REFUSE OR NULLIFY ANY CONTRACT (with no loss or liability to us) IN WHICH YOU HAVE MADE ANY SUBSTANTIAL ERROR OR OMISSION ON ANY STATEMENT YOU HAVE MADE RELEVANT TO YOUR CD, ITEM OF INTEREST, CONTRACT, CONTACT OR INQUIRY WITH US, OR IF WE HAVE LINKED TO YOUR WEBSITE WITH YOUR PERMISSION. FURTHERMORE, WE ASSUME NO RESPONSIBILITY, LIABILITY, DAMAGES, LOSSES OR COSTS FOR ANY ERRORS OR OMISSIONS MADE BY YOU FOR ANY REASON, OR NEGLIGENTLY MADE BY ANYONE FROM LONE STAR CONSULTING, INC. FURTHERMORE, IF YOU DO NOT EXPLICITLY SPECIFY IN WRITING WHETHER THE ITEM YOU PURCHASED FROM US WAS FOR LEGAL UTILITY PURPOSES ONLY, FOR LEGAL EDUCATIONAL PURPOSES ONLY OR FOR LEGAL ENTERTAINMENT PURPOSES ONLY, WE MAY ASSUME WITHOUT LIABILITY OR LOSS TO US THAT YOU PURCHASED IT FOR LEGAL ENTERTAINMENT PURPOSES ONLY. ANY FAILURE TO INSIST ON STRICT PERFORMANCE OF ANY PROVISION OF THESE POLICIES OR ANY FAILURE TO ASSERT ANY RIGHT THAT LONE STAR CONSULTING, INC. MAY HAVE SHALL NOT OPERATE AS A WAIVER OF ANY RIGHT, SUBSEQUENT DEFAULT OR FAILURE OF PERFORMANCE. NO WAIVER OF OUR POLICIES IS PERMITTED UNLESS FIRST MUTUALLY AND EXPLICITLY AGREED UPON IN WRITING BY BOTH YOU AND US. FURTHERMORE, NOTHING STATED OR IMPLIED BY US IS TO BE INTERPRETED AS A LOOPHOLE OR TECHNICALITY FOR DOING ANYTHING ILLEGAL OR UNETHICAL, OR TO IN ANY WAY TAKE ADVANTAGE OF US OR TO PUT US INTO ANY KIND OF "GOTCHA" SITUATION OR JEOPARDY OR TO IN ANY OTHER WAY THREATEN OR CAUSE HARM TO US (NOTE: The Client assumes full responsibility and liability to make sure that the Client explicitly, specifically and completely informs us in writing that a specific apparent loophole, technicality, confusion or contradiction (using those actual terms) exist in any of our Policies or descriptions which relate to any product, service, Policy, action, decision, inaction, claim, opinion or advice we provide of interest to the Client, and the Client fully agrees to not to make any kind of transaction with us in which he/she based his/her decision on the apparent loophole, technicality, confusion or contradiction. Furthermore, the Client fully agrees not to complain against us based on any apparent loophole, technicality, confusion or contradiction without giving us a minimum of 30 days from our receipt of his/her specific written description of the mistake to try to correct the mistake, and if we can reasonably correct it so it is no longer an apparent loophole, technicality, confusion or contradiction to the Client, the Client agrees not to complain against us in which any part of the complaint is based on such a mistake, but if we can not or do not reasonably fully correct the mistake to the satisfaction of the Client and the Client still wants to do the transaction with us, the Client agrees to forever waive, forego, nullify and abandon any and all claims based on the mistake). We sincerely want to do the best job we can for our Clients. While we try to be clear, accurate, complete and reasonable with our Policies and descriptions, like everyone else, we do occasionally make mistakes, misstatements, omissions and oversights, and when correctly identified as such, it is reasonable and fair to give us a reasonable chance to correct them so we can continually serve our Clients the best that we reasonably can do.
SINCE ALL CDs ARE CONSIDERED UNIQUE, INDIVIDUALLY CUSTOM HANDMADE, ARTISTIC, CREATIVE, INNOVATIVE AND EXPERIMENTAL, AND ALTHOUGH LONE STAR CONSULTING, INC. WILL ALWAYS REASONABLY STRIVE TO EXCEED - OR AT LEAST MEET - YOUR SPECIFICATIONS (as we want your future business), LONE STAR CONSULTING, INC. DOES NOT CLAIM NOR WARRANTY THAT THE END RESULTS WILL BE WHAT YOU OR WE EXPECTED OR DESCRIBED BY US OR YOU AND/OR PROVIDED BY US AS AN IMAGE(S). IF ANY CD IS PROVIDED AS A FUNCTIONING DEVICE, AND IS SUBJECTED TO NORMAL USE AND SHIPMENT AND RETURNED TO US WITHIN 30 DAYS OF YOUR RECEIPT (YOU MUST NOTIFY US IN WRITING WITHIN 14 DAYS OF YOUR RECEIPT) BECAUSE YOU HAVE DETERMINED THAT IT DOES NOT WORK AS PER WHAT THE FINAL DESIGN SHOULD ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF WRITTEN DESCRIPTION, WE WILL MAKE OUR REASONABLY BEST EFFORTS TO UPGRADE, REPAIR OR REPLACE THE ITEM (more details below). IF WE CANNOT UPGRADE, REPAIR OR REPLACE THE ITEM WITH ONE THAT WILL WORK AS PER WHAT THE FINAL DESIGN CAN ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF DESCRIPTION AND ANY QUALIFICATIONS WE HAVE MADE IN THE ESTIMATES FORM, WITHIN 30 DAYS OF OUR RECEIPT OF IT HERE, WE WILL REFUND 66.67% (2/3rds) OF YOUR PAYMENT FOR IT IF NO EXCEPTIONS TO WARRANTY (described below) APPLIES (MINUS INSURANCE PROCEEDS, IF ANY, YOU RECEIVE, AND MINUS ALL BANKING FEES CHARGED RELEVANT TO THE ITEM BEING REFUNDED, IF ANY). IF YOU CAN CITE A SPECIFIC, FULLY APPLICABLE AND VERIFIABLE FEDERAL OR TEXAS LAW, REGULATION OR ULTIMATE COURT DECISION OR AN APPLICABLE POLICY OF OURS STATED HEREIN 100% RELEVANT TO THE FACTS OF YOUR DISPUTE WHICH GUARANTEES YOU A REFUND HIGHER THAN 66.7%, WE WILL GLADLY HONOR THAT PERCENTAGE AMOUNT UPTO 100% OF WHAT YOU PAID US IF YOU QUALIFY FOR A FULL REFUND. LONE STAR CONSULTING, INC. OFFERS NO OTHER MONEY-BACK GUARANTEE FOR ANY CD SERVICE OR ITEM. NOTE THAT IF YOU CLAIM THAT A DEVICE IS VERIFIABLY DAMAGED BY US PRIOR TO SHIPPING, YOU RETURN IT FOR REPAIR OR REPLACEMENT, AND WE FIND AFTER INSPECTING AND TESTING IT THAT THE DEVICE WAS DAMAGED BY US AND WE SUCCESSFULLY REPAIR OR REPLACE THE DEVICE, WE WILL RETURN THE DEVICE TO YOU AT NO COST TO YOU FOR THE REPAIR OR REPLACEMENT AND THE RETURN S/H WILL BE ON US.HOWEVER, IF YOU CLAIM THAT A DEVICE IS NOT WORKING OR WAS VERIFIABLY DAMAGED BY US PRIOR TO SHIPPING, YOU RETURN IT FOR REPAIR OR REPLACEMENT, AND WE FIND EITHER AFTER INSPECTION AND TESTING IT THAT THE DEVICE IS EITHER WORKING FINE OR WAS NOT SUBSTANTIALLY DAMAGED BY US AS PER WHAT ITS FINAL DESIGN CAN REASONABLY ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF DESCRIPTION, WE WILL RETURN THE DEVICE TO YOU. RETURN S/H WILL BE ON YOU, PLUS THE COST OF REPAIRS OR REPLACEMENTS, IF ANY . As an Online CD project provider, we virtually never know, or able to verify, or exert any control over the uses a Client subjects our devices to or the environments it is used in, nor what is/are the actual cause(s) of any claimed manifestations, nor be able to verify the Client's claimed situations, observations and manifestations, if any. Our experience shows that there are great variations in such uses and environments, and observations may be erroneous. Therefore, we cannot and do not guarantee end results - only electronic and mechanical functioning. And while we do extensive testing on our unique CD devices before we ship to be reasonably certain that our devices are rugged and reliably perform years of flawless service, we cannot claim any level of reliability because legal reliability claims always depend on statistics and statistics can't be applied to unique Items (samples of 1) and only have meaning for mass-produced identical items (100+ to be confident). Also note again that while the device we provide you will leave here electronically and/or mechanically functioning as per what its final design can practically and technically do based on your CDAF description (eg: an ultrasonic transmitter will transmit ultrasonic sound) and after extensive testing by us, we never claim or guarantee that a device we provide you will "work" to solve any personal, medical, legal, paranormal, supernatural, commercial, industrial, engineering or scientific problem you may have - only that it will electronically and/or mechanically function to produce the electronic and/or mechanical output, receive or detect the electronic and/or mechanical input, and/or process the electronic and/or mechanical input and/or output that you had contracted for in your CDAF. Note that some devices detect inputs and/or produce outputs that cannot be readily detected by the five senses. For example, ultrasonic and electromagnetic devices can produce very powerful outputs with little or no indication by one's conscious senses. And devices designed to detect specific items or receive specific signals will not indicate if the item being detected or signal being received is not present in adequate quantity/intensity to be detected with the orientation of the detection transducer/antenna used, or the item/signal that is present is only similar to the one contracted for (eg: (1) Wind velocity meter is accurate only when oriented in the direction of an adequate wind, and it will not work as a water velocity meter; (2) Gold detector designed to detect deep-down gold bars may not detect deep down iron bars or surface gold earrings unless you also specified those functions in your CDAF).
Because we thoroughly test our functional Items here ((1) Continuous 24-Hour Operation Testing, (2) Vibration Testing, and (3) Temperature Cycling Testing) just prior to shipping, functional items rarely break and need to be returned to us because of lack of function. PRIOR TO RETURNING AN ITEM TO US (sold to you by us as a functioning Item) FOR REPAIR, REPLACEMENT OR REFUND (return must be within 30 days of your receipt of Item), YOU AGREE TO FIRST NOTIFIY US IN WRITING (within 14 days of your receipt of Item), AND PROVIDE US AT LEAST 7 DAYS TO RESPOND. IN YOUR WRITTEN NOTICE TO US, YOU MUST CLEARLY STATE WHETHER OR NOT THE ITEM ARRIVED DAMAGED (and if so, you must retain all shipping materials and you must notify the shipper at the time), AND IF NOT, WHEN AND HOW ITEM BECAME NON-FUNCTIONAL, AND IN WHAT WAY IS IT NON-FUNCTIONAL. You also agree to first completely read the User Manual (provided for all CDs, and for some eBay Items) to make sure you understand how the Item works and whether or not you are operating it correctly (we have found that what few non-functional complaints we get are mostly due to the Client not reading the User Manual and not knowing how to properly operate the device). You also agree to clearly and fully truthfully and completely and freely respond to all relevant questions we may have so that we can understand the cause, source and possible remedy of the problem. This is important because if there is any way for us to resolve the problem at the Client's end, that saves both the Client and us the time and cost of shipping the device back and forth and repairing or replacing the device. WHATEVER WARRANTEE MAY OTHERWISE APPLY (including repair, replacement or refund), IT WILL NOT APPLY IF YOU DO NOT CLEARLY AND FULLY TRUTHFULLY AND COMPLETELY RESPOND TO ALL OF OUR RELEVANT QUESTIONS IN WRITING, OR YOUR RESPONSES INDICATE THAT THE NON-FUNCTION WAS THE RESULT OF SOMEONE OR SOMETHING AT YOUR END DOING SOMETHING CONTRARY TO THE USER MANUAL INSTRUCTIONS OR NORMAL HANDLING AND OPERATION OF THE DEVICE WHICH LIKELY DAMAGED THE DEVICE, OR YOU OTHERWISE SUBSTANTIALLY VIOLATED ONE OF OUR POLICIES. ALL REPAIRS AND REPLACEMENTS WE MAKE ARE TOTALLY AT OUR EXPENSE (you pay return S/H only). WE RESERVE THE RIGHT TO DECIDE WHETHER TO REPAIR OR REPLACE A NON-FUNCTIONING ITEM (which was sold to you as a functional Item) AT OUR DISCRETION AT NO LIABILITY TO US. As per our CD warrantee, we refund the 66.7% cost of the Item if we cannot repair or replace Item within a reasonable time.
IF AFTER WE HAVE UNDERTAKEN YOUR CD PROJECT, YOU THEN ASK FOR A REFUND, WE WILL CHARGE YOU THE 1/3RD NONREFUNDABLE DOWNPAYMENT (based on our full cost estimate) FOR YOUR CD PROJECT IF WE HAVE NOT AT LEAST 75% COMPLETED IT WHEN WE RECEIVE YOUR REFUND REQUEST. HOWEVER, WE WILL CHARGE YOU THE FULL ESTIMATED COST IF WE HAVE SUCCESSFULLY COMPLETED (AND SUCCESSFULLY FINAL TESTED) YOUR CD PROJECT (whether or not we have shipped it) WHEN WE RECEIVE YOUR REFUND REQUEST. If we cannot successfully complete the Client's CD project for any reason and he/she has paid us more than the required nonrefundable 1/3rd downpayment for it, or if we successfully complete the CD project and he/she overpaid for it (subsequent Cost Estimate was less than his/her prepayment), we will refund the balance according to our refund Policies stated herein.
THE MAXIMUM TOTAL LIFETIME REFUND PER PERSON IS ONE REFUND AND LIMITED TO 66.67% (2/3rds) OF THE PERSON'S TOTAL PAYMENT FOR A CD PROJECT IF WE COMPLETED OR ATTEMPTED TO COMPLETE THE CD PROJECT, OR 100% IF WE DID NOT OR COULD NOT ATTEMPT TO COMPLETE THE CD PROJECT. NO REFUND IS AUTOMATICALLY PROVIDED. REFUNDS MUST BE REASONABLY JUSTIFIED UNDER OUR COMPLETION, RETURN, REFUND, WARRANTEE, REPAIR AND REPLACEMENT POLICIES STATED HEREIN. FOR ALL RETURNED ITEMS, YOU MUST ALSO PROVIDE A WRITTEN, SIGNED AND DATED STATEMENT IN WHICH YOU CLEARLY STATE THAT YOU HAVE NEITHER BENEFITED FROM THE ITEM NOR PROVIDED IT TO NOR SHARED IT WITH ANYONE ELSE, AND THAT YOU HAVE NEITHER COPIED NOR DISTRIBUTED THE ITEM IN ANY MANNER OR TO ANY EXTENT (see below), NOR COPIED THE ITEM, NOR REVERSE-ENGINEERED THE ITEM. LONE STAR CONSULTING, INC. OFFERS NO OTHER MONEY-BACK GUARANTEE FOR ANY ITEM OR CONTRACT. As a mail-order custom-house or supplier, we usually do not know nor do we have any control over the uses a Client will subject an item to or the environments it is used in, and the experience of our people has shown us that there are great variations in such uses and environments, some reasonable and some unreasonable.
IF THE CLIENT PAID MORE THAN A 1/3RD DOWN PAYMENT FOR HIS/HER CD PROJECT AND WE WERE UNABLE FOR ANY REASON TO SUCCESSFULLY COMPLETE THE CD PROJECT UNDER THESE POLICIES, AT OUR DISCRETION AND WITHOUT LIABILITY TO US, WE MAY REQUIRE THAT THE CLIENT'S REFUND BE PARTIALLY OR TOTALLY IN THE FORM OF A CREDIT WE PROVIDE TO THE CLIENT. The Client uses that credit to contract with us for additional current or future CD Project(s) or other purchases from us, based on their resulting costs. If the resulting CD Project(s) costs more (cost-of-CD project(s) + S/H) than 10% greater than the credit amount, Client must promptly pay us the balance. Any credit amount remaining after 60 days from our issuance of the credit to the Client will be donated to us for our research or to a church or charity chosen by us.
AT OUR DISCRETION AND WITHOUT LIABILITY TO US, WE MAY REQUIRE THAT A CLIENT'S REFUND BE PARTIALLY OR TOTALLY IN THE FORM OF A CREDIT WE PROVIDE TO THE CLIENT. We normally invoke this if a refund is justifiable for the Client (eg: we made some serious mistake or omission in a product or service we provided to the Client and the Client either refused to let us repair or replace the product or service totally at our cost, or we are unable to repair or replace the product or service with one that fits the CDAF). The Client uses that credit to contract with us for additional current or future CD Project(s) or other purchases from us, based on their resulting costs. If the resulting CD Project(s) costs more (cost-of-CD project(s) + S/H) than 10% greater than the credit amount, Client must promptly pay us the balance. Any credit amount remaining after 60 days from our issuance of the credit to the Client will be donated to us for our research or to a church or charity chosen by us.
If a part, accessory, feature or function item is missing or damaged, and we cannot repair or replace that item within 30 days of we receiving the returned device, and you are qualified for a refund based on that item (ie: missing or damaged prior to shipping), your refund is proportionally limited to the value of that item. For example, your CDAF describes or implies 10 approximately equal value functions and features your CDAF is specified to have, and one function or one feature are missing, you may be entitled to a 10% refund at most of your 2/3rds balance you paid for your CD device.
TO THE EXTENT NOT EXPLICITLY PROHIBITED BY LAW (including by a court of law with competent jurisdiction), YOU FULLY AND FOREVER WAIVE, FOREGO, NULLIFY AND ABANDON ALL OTHER FORMS OF LEGAL REMEDY THAN WHAT IS EXPLICITLY DESCRIBED AND PERMITTED HEREIN. ALL REFUNDS MUST COME DIRECTLY FROM LONE STAR CONSULTING, INC., AND ARE BASED ON ITS POLICIES. By contacting us or buying from us any type of item or service, you automatically fully agree to all of our Policies stated herein, including but not limited to all of our Policies relevant to returns, refunds and warrantees, without qualifications or reservations.
OUR SPECIAL CAPABILITIES AND SOLUTIONS: Over the last few years, we and our contractor has spent 1,000s of hours searching for the special and often unique equipment, tool, part and material items we require to be able to effectively and efficiently do our jobs as a cutomized devices shop. Much of the things we do are so unique and esoteric there are not commercial sources for all that we need, so we have also spent 1,000s of additional hours fabricating our own items from scratch or from existing items to obtain what we need. For example, while a typical shop may have a dozen or so vise and clamp types, we have 100s of them because we never know what the next project will require. Our items come from many other professions and trades, not just electronics and metalworking. Many of our items are re-purposed items - items that were made for very different purposes than what we use them for (eg: wood dowels used for RF coil forms). We believe that there is no way that anyone else can provide our unique custom devices shop capabilities and solutions without having made the great efforts and expenses we have made described herein. Still, we sometimes cannot find or make the ideal item we need for a special need - no one sells it anywhere on Earth we know of and we cannot fabricate it here to our standards (we fabricate a lot here, but not everything possible in the world). Still, we do the best job we can to optimally serve our Clients. Because we use a very wide range of equipment, tools, parts, materials and techniques to do our Customized Devices (CD) projects, when we use the term, "repair" on our website, for example, we mean it in the general sense: To fix or to workaround. We do our reasonable best to realize all of the critical functions and features the Client requires for his/her CD project. If that requires replacing a bad part, repairing and/or replacing a problem subsection, and/or installing, moving or removing something to fix or workaround the problem, we will attempt to do that without liability to us, even if it is at the cost of a non-critical function or feature and/or reduces cosmetic appearance. Our goal is always to try to provide our Clients the very best devices we reasonably can do. To do that, we will use equipment, tools, parts, materials and/or techniques never originally intended for our application to try to fix or workaround a problem to produce or restore a critical function or feature.
PARTS, ACCESSORIES, CONSUMABLES, ETC:
Unless otherwise explicitly stated in our T&C Estimates response,
all of our devices and their accessories (if any) are sold to our Clients new
and unused (except for our extensive individual testing). Accessories (eg: required
cables, and peripherals, manuals, containers, etc.) are included with a purchase
only if they are specifically and explicitly promised or contracted for in the
CDAF. If the Item is sold as used, all parts and accessories of the Item may
be used, but some of which may have been repaired, replaced or refurbished,
or replaced with new parts and/or accessories; however, we are not required
to replace or refurbish worn, damaged or missing parts or accessories in used
Items, but we are required to disclose to our Clients before purchases all known
damaged or missing parts or accessories. In some cases, we may be unfamiliar
with Items that we, ourselves, did not make, as to their appearances, functions
and completeness (we ourselves test all CD project Items and most other Items
prior to shipment). Most Items we sell come with one or more types of consumables,
usually batteries, but may also be paper, toner, fasteners (eg: staples, tape,
etc.), ink, bits, blades, cutters, etc. If the Item is sold as new, unless otherwise
specified in writing, we provide the Item with all new consumables it requires
that normally comes with in its original package. If the Item is sold as used,
while we still try to provide it with all new consumables it normally comes
with, we are not required to do so because some consumables may be difficult
to acquire new (eg: some tool consumables), and we may assume without liability
to us that the Item was purchased as a replacement Item in which the Client
already has on hand its required accessories and consumables (eg: replacing
a bad device with a good device that uses the same accessories). Whether an
Item is new or used, the purchase of an Item from us does NOT include a lifetime
supply of consumables for it, nor device or accessory replacements, nor repairs
/ modifications / refurbishes / upgrades, nor parts or materials replacements
beyond what is explicitly stated herein, unless the CDAF explicitly states otherwise.
We may accept separate CDAF contracts for repairs, modifications, refurbishes,
upgrades, consumables, and/or accessories. And at our own discretion, we will
sometimes provide FREE replacements, repairs, modifications, refurbishes and
upgrades (not required by the CDAF or warranty), but we are not required to
do so; this usually occurs when we discover a substantially better design, part
or material, as we want to provide the best devices we reasonably can to our
We do our very best to be able to do CD projects for our Clients. We maintain huge variations and quantities of costly parts, tools, equipment and special materials to be able to take on virtually any CD project, whether it is for one of our device-types or for a device not currently one of our device-types. And we are constantly researching and developing new device-types and improving our existing ones. Nothing we hate more than to find ourselves where we simply cannot do a Client's CD project up to our standards for whatever reason(s). In which case, we cannot provide T&C Estimates for it. When we provide estimates for a CD project, they are based on our best knowledge and abilities at the time, and we are attesting that we can do the project within a reasonable variation of the estimates. However, we have little or no control over parts, special materials and special tools availabilities and prices for those Items, if any, we have to obtain from outside sources (Note, our stocks are so extensive that for most of our projects, we do not have to order from outside). Availabilities and prices can be changed by suppliers without prior notice to us, and in relatively rare cases they can substantially impact a CD project in time and/or cost. When this happens, occasionally the price is less and we pass on our savings to the Client. However, because of increasing rarity of some of these Items and general inflation, in most cases, the cost will increase, usually not a lot. Usually in either case, project time will not significantly change. In rare cases, while we will have on hand or be able to obtain adequate Items at good prices, we later discover that an item(s) did not meet our design needs as we had anticipated or the Item(s) unexpectedly failed; these situations can also substantially impact the CD project in time and/or cost. Also, we are a custom-device shop - all devices we design and make are unique, handmade, techno-artistic, and experimental, and are of our best designs known to us at the time. Because of project unpredictabilities, we can never guarantee that a CD project we provide you an estimate for is one that we can successfully complete and test using the items we and/or you had expected us to use and the CD project required. And we cannot guarantee that if we successfully complete your device (including final testing), which we almost always do, it will be within the time and cost parameters of our estimates (often times, the final time is less days and final cost is less). While we do our reasonable best to provide devices which will work well for our Clients as long as possible for those classes of devices, the normal lifetimes of devices vary widely among device types, their functions, and the environments, situations and handling Clients subject them to, so we cannot guarantee that any device will last for any specific period of time that is greater than its warranty period if normally used as described in its User Manual.
COMPATIBILITIES BETWEEN VARIOUS DEVICE TYPES: We never guarantee that any particular device type we offer can be tested with, can act as a countermeasure for or is otherwise compatible or comparable to any other device type that anyone else offers, and we cannot test for anything which exists in the end user's environment which we are unable to duplicate in our environment (for security reasons, we never visit Clients or allow Clients to visit us). While we have extensive capability to test devices, like all other design labs, our capabilities are not infinite (eg: we cannot test chemical or nuclear setups, and some countries, equipment and applications use power sources, connectors, cabling or transducers we are unable to obtain, duplicate or test). Furthermore, we never assume any liability for the Client's lack of knowledge or erroneous or unproven beliefs in science, electronics, paranormal, engineering, medical or legal, and we assume no responsibility to provide Clients either educations in these disciplines or proofs that their beliefs, theories and/or notions are wrong, nor do we recommend experts in these disciplines. We do provide a comprehensive free mind control and electronic attack tutorial (link on our mindcontrol1.htm webpage) to provide as much useful information as we reasonably can for our Clients and potential Clients, based on the best of our knowledge, but assume no liability for any decision or action anyone makes they claim was based on this free tutorial. Lack of compatibility or comparability between device types is due to these reasons: (1) Compatibility and comparability may be only apparent. Different devices often operate using different modalities (eg: microwave vs. ultrasonic), frequencies, waveforms, onset times, durations, duty cycles, voltages, power, range, directionality, antenna/transducer/sensor designs/types/uses/orientations, etc. (2) Since each CD project device is of a unique design and layout, for us to claim that one device-type is compatible or comparable to any other device-type would put us in an impossible situation where we might be required to prove that every single device we made of one device-type is compatible or comparable with every single device we or someone else made of the other device-type - impossible for us because many of the devices or their designs will not be available to us. (3) Many of our designs are proprietary in nature and are based on trade secrets, so if we were to acknowledge that a non-proprietary device-type was compatible or comparable to a proprietary device-type, or vice-versa, we would essentially be divulging in a backdoor way the design trade secrets of the proprietary device-type. If you want two or more devices from us which are in any way to be compatible or comparable to each other (eg: transmitter with a detector to detect its transmissions, any device and its test equipment), you must contract for them all at the same time but as separate CD projects using a separate CDAF for each proposed CD project device (note that if any device is of a proprietary design, then the other device will also automatically be a proprietary design), and whatever level of compatibility and comparability we can provide between such devices is strictly limited to only those devices so explicitly contracted for.
AVAILABILITY OF TEST EQUIPMENT, TUTORIALS, COUNTERMEASURES, ETC.: Unless explicitly described in the CDAF as part of the proposed CD project, contracted for as a separate CD project(s) or otherwise explicitly promised in writing (including specific make, model # and condition), we never provide with the completed CD project: Oscilloscopes, analyzers, meters, gauges, displays, signal generators, signal injectors, signal processors, external readouts, detectors, converters, timers, signal strength meters, testers, test set ups, calibrators, decoders, encoders, computers, computer peripherals, interfaces, cable extensions (unless otherwise stated all cables required to operate a functional device are provided as part of the device), photographs or other images, software, tutorials, plans, circuit diagrams or schematics, parts lists, trade secrets, test results from independent laboratories, or special instructions (other than the User Manual), or any other type of test equipment, test setup or anything else not specifically described in the CDAF contract or otherwise promised to the Client in writing. However, we will certainly consider providing the Client with any or all of these items as a separate CD project, requiring a separate CDAF. We often design and build unique proprietary test equipment (usually as a temporary test bench breadboard) for a particular CD project which we usually shortly dismantle, salvage or dispose of after successful completion and testing of the CD project. In most such cases, we are very willing to consider and in fact WE HIGHLY ENCOURAGE providing the Client test equipment as a separate CD project (must be applied for at the same time as the CDAF for the device to be tested so we can verify onsite the Client's main CD project device using the Client's CD test equipment). Such test equipment is usually only a small fraction of the cost as the main CD project device. As a separate CD project, test equipment always requires a separate CDAF. We assume no liability for any inability the Client may have in testing a device or test results inconsistent with our test results if the Client did not also contract for test equipment with and for his/her device, we could not provide such test equipment, or the Client tested the device using test equipment not explicitly approved for testing what the device is designed to produce, or resulting from test equipment not recently calibrated.
IF THE CLIENT PROVIDES HIS/HER OWN TEST PROCEDURES AND/OR EQUIPMENT, WE WILL TRY TO TEST THE CD DEVICE ACCORDING TO THE CLIENT'S PROCEDURES AND/OR EQUIPMENT. However, in such cases we may have to charge additional prepaid amounts to attempt extraordinary test procedures. Furthermore, we reserve the right to refuse or reject any test equipment or test procedures provided to us by the Client or by anyone else without liability to us if we reasonably believe that the extraordinary test equipment or test procedures will not work for the device to be tested, are not practical or safe for us to apply, require nuclear testing or chemical testing, or will not likely result in any significant benefit to the Client from what our test equipment and test procedures will likely provide. Especially when it comes to devices related to the paranormal, mind control and electronic attack, some Clients swallow the pseudo-scientific gibberish of the self-proclaimed armchair "experts" (most are not even engineers or scientists) in these areas (eg: using a cyclotron to test for brainwave signatures). Furthermore, because test procedures and test points usually reveal critical circuit design features, unless we have agreed in our T&C Estimates to provide the Client a copy of the device circuit design or plan, our specific test procedures and test points for any device are strictly secret and confidential and the Client totally and forever waives, foregoes, nullifies and abandons all rights to information regarding them and to the actual circuit design and plans as well. Furthermore, while we will handle and return all such provided test equipment as reasonably careful as we can, we are not liable for any damage or loss which occurs to the device under test, the test equipment or anything else which results from our handling, using, storing and shipping the test equipment and device under test.
RETURN, REPAIRS, REPLACEMENT SECTION:
ALL CD ITEMS ARE SHIPPED F.O.B.
LONE STAR CONSULTING, INC. IF A CD ITEM IS RETURNED BECAUSE IT WAS DAMAGED DURING
SHIPMENT, YOU MUST FIRST REPORT THE DAMAGE TO THE SHIPPER AT THE TIME OF DELIVERY,
THE DAMAGE MUST BE FULLY DOCUMENTED, INCLUDING CLEAR PHOTOGRAPHS OF ALL DAMAGED
PACKAGES AND CONTENTS, AND BOTH THE ITEM AND ALL OF ITS ORIGINAL PACKAGING MUST
BE RETURNED TO US (enclosed in a sturdy outside box) BEFORE REPAIR/REPLACEMENT/REFUND
CAN BE CONSIDERED. NO REFUND OF ANY AMOUNT CAN BE CONSIDERED UNLESS AND UNTIL
THE ITEM IS RETURNED TO US IN THE CONDITION IT WAS IN WHEN YOU RECEIVED IT,
LESS REASONABLE WEAR & TEAR (uncleanliness is not considered wear &
tear), as per this Section.
All devices we create are unique, customized, handmade, built-to-order, techno-artistic, and experimental. We do not ship until the device is completed and rigorously and successfully tested here. As stated above, we cannot and do not guarantee end results - only the electronic and mechanical functions as described on our webpages. We make no medical, medically-assistive, legal or paranormal advice, opinion or claim. We put a lot of time, money and work into creating unique, customized devices, and we cannot sell returned devices.
In all cases where you seek a refund for an Item we shipped to you which you believe is damaged or defective, you MUST first give us the chance to repair or replace the Item, and replace missing parts and/or accessories thereof, if any. This means, we must FIRST receive the returned Item at Lone Star Consulting, Inc. within 30 days of your receipt of the Item; and you must have reported to us in writing and in clear and explicit detail the damage or defect within 14 days of you receiving the Item, with all images and a narrative describing all damages and defects. You may be required to provide us more details and follow operational steps as needed, as sometimes simple operational advice corrects a "problem"; if we can, we will reasonably try to assist you in getting it to work for you as fast as possible by email at no cost to you. If the damage or defect was caused by something we did or did not do prior to shipping, we will gladly attempt to repair/replace the Item at no cost to you. If we succeed and the Item becomes fully operational as we described it to be, we will then gladly ship the Item back to you within 30 days of receiving it here, also at no S/H cost to you. If we are unsuccessful in our repair/replace attempt, we will ship to you a fully functional-as-described and rigorously tested identical replacement Item, also totally at our expense; but if we cannot provide such a replacement, we will gladly immediately refund you 2/3rds of what you paid us for the Item and we will keep the Item (NOTE: the 1/3rd non-refundable down payment always applies, as stated herein). However, if we find that the damage or defect was not caused by something we did or did not do prior to shipping, but was caused after the Item was transferred to the shipper (again, we ship F.O.B. shipping point here), we still can do the repairs/replacement if you permit us to, in which case, you pay for all such repairs and replacements (if any), and return S/H. In all cases where the damage or defect is partially our fault and partially not our fault, we will negotiate a percentage of refund based upon the agreed-upon percentage of our fault. Upon receipt of your returned Item, we will test it here. After testing the Item, if we find that the Item works well within our electronic and mechanical functional descriptions of the device-type, we will return the Item to you, if you pay the return S/H. If you still claim that the Item is not working as described, we may then require you to provide us a verifiable written report, with specific factual data, from a reputable electronics or scientific test laboratory, fully at your expense, substantiating your claim of not electronically or mechanically working as described for that device-type, then, and only then, will be provide you a free new Item replacement or refund upon return of the Item to us, and we will also refund you upto $100 of your testing costs.
FOR ALL RETURNS, REPAIRS, REPLACEMENTS AND REFUNDS, YOU FULLY AGREE TO ALL OF THESE PROVISIONS, WITHOUT ANY QUALIFICATION OR RESERVATION:
(1) You will not do a stop payment, reverse a charge or request the financial institution to refund your money, and you will not use any method that can result in a multiple or unjustified refund. You will not seek any private, legal, administrative or regulatory resolution unless and until Lone Star Consulting, Inc., fails or refuses to follow thru with the provisions of this Section when you have fully adhered to all of these provisions.
(2) You will not ask for a refund until you returned the Item to Lone Star Consulting, Inc., it has received the returned Item, and it has the full opportunity to repair or replace the Item based on this Section's provisions above.
(3) Neither you nor anyone else at your end have obtained any value from this returned Item.
(4) This Item was ordered by you and for your use only, and not on the behalf of or the behest of anyone else whom you did not completely and accurately disclose on your CDAF form for this Item.
(5) You have not used this Item on anyone not specifically disclosed on your CDAF. Nor have you given, lent or rented this Item to anyone. Nor have you allowed anyone else not specifically disclosed on your CDAF to use, test or evaluate this Item without the clear, prior written permission from Lone Star Consulting, Inc.
(6) Neither you nor anyone else having access to copyrighted material (eg: User Manual, Demo Tape) that came with this Item copied or distributed the copyrighted material in any manner or to any extent. Neither you nor anyone else at your end have made any partial or whole reproductions of the returned Item. If hardware, neither you nor anyone else at your end have made any attempt to reverse engineer, copy or photograph circuitry and/or parts layouts, repair, replace integral parts of, modify or upgrade this Item (replacements of accessories such as cords is OK).
(7) You return this Item complete with all of its parts, accessories and User Manual, and in the condition you received it in (less reasonable wear & tear), and in a safe, clean, and uncontaminated condition. And you include all packaging and inner containers that you received with the Item in a sturdy box.
(8) Prior to shipping your returned Item, you requested and received in writing from Lone Star Consulting, Inc., the required Return ID# and our clear, explicit and written OK to repair or replace your Item based on your earlier clear, explicit and written permission for us to repair or replace your Item. You shall clearly print this Return ID# on each returned package's outside in black ink, at least 1/2" tall. We assume no liability for any return box that does not correctly have its assigned Return ID# on it, as we dispose of all suspicious-looking packages unopened for safety and security reasons.
(9) When you contracted for this Item, you used your accurate, current and complete real name, physical address, email address and phone number, and paid for it completely and legitimately.
(10) IF AND ONLY IF WE HAVE UNSUCCESSFULLY ATTEMPTED TO REPAIR/REPLACE, AND YOU WANT A REFUND: The amount of refund consistent with this Section is the total refund amount we have mutually agreed upon in writing to end this matter forever.
(11) You will never do business with Lone Star Consulting, Inc. again, either directly or indirectly, without its prior written permission to do so; else Lone Star Consulting, Inc. may consider any and all future monies you may send it as outright and non-refundable gifts.
(12) All statements you make or are made on your behalf or bequest relevant to any provision of this agreement must be 100% accurate, factual and complete; if you have misrepresented anything, you fully understand and agree that Lone Star Consulting, Inc. may take legal action against you.
PERCENTAGE CLAIMS: Many prospective Clients say to us: 'If you guarantee that your device will do ABC 100% (or all or similar) of XYZ things, I'll buy your device.' Some just ask this because they do not understand science well. However, others ask this as an entrapment ploy (much of our work is helping mind controlled TIs, and the perps hate us, so they try to use tricks of all kinds to stop us from helping TIs). While somethings in nature and technology come very close to "100%" (or "all" or "totally" or similar), nothing is ever exactly 100% (eg: a 50-foot slab of lead may stop 99.99+% of radiation, but it won't stop exactly 100%. And while somethings have extremely small chances of occuring, neither is anything ever exactly 0%. In virtually all cases, for example, increasing a good thing to at least 95% or decreasing a bad thing to at least 5%, is more than enough to be a profound gamechanger (eg: attenuating 95+% of a perp's mind control signals using our special shielding, to our knowledge, stops the manifestations caused by the perp's signals, because they become buried in random noise). Our Policy is that we round down or up from what we believe the actual percentage is to the nearest percentage integer. For example, if we believe that it is 99.5% or higher, we will state it as "100%", "all", "totally" or similar. But if we believe it is between 98.5% and 99.4%, we will state "99%". Note that any percentage we may state will almost always be statistically insignificant. That's because our sampling size (ie: the number of very similar devices, events, manifestations, etc.) is almost always small, because all of our devices have unique designs, layouts, functions and/or features, and because much of what Clients tell us is anecdotal and/or opinionated and unverifiable by us, so scientific comparisons cannot be made. Consequently, while we always try our best to be accurate, we can assume no liability for any percentage-type statement we make.
WEBPAGES & COMPUTER MEDIA: LONE STAR CONSULTING, INC. will never intentionally post a webpage that will in any way harm your computer system (see our cookie/spyware Policies above). Nor will we ever knowingly provide you a computer file, diskette, CDROM or any other computer media that will in any way harm your system. Furthermore, what may appear to have caused a computer to react badly, may not indeed be the actual direct cause or even be any cause to a computer-related problem. This is especially true today when many computer systems - even those with the best firewalls and protection software - are rife with computer infections and spyware. Furthermore, we are not all-knowing about every possible means that computer systems, hardware, media or files can be infected, damaged or destroyed, or how any of these will affect or be affected by any particular computer system, media, file, set of files or hardware. Therefore, LONE STAR CONSULTING, INC. takes no responsibility and assumes no liability to any and all affected persons and entities for any and all problems, damages, failures, costs and/or losses that may occur resulting from the use, accessing or attempting to access any of our webpages or computer media.
TELEPHONE & EMAIL CONSULTATION SERVICES: For our unique Telephone Consultation Services, we will state to you in writing prior to rendering service what our current per minute phone charge is. Consultation services can also be provided by email, in which we will assess the cost of our answers based on your emailed questions, and you will pay a non-refundable fee based on our charges prior to us addressing your email. Phone charges must be prepaid in blocks of 60 minutes, and are strictly non-refundable. You may prepay for any number of blocks you might think you will need at any one time, we will refund any minutes you do not use. To avoid disruption due to time running out, we suggest that you prepay for a larger number of minutes than you expect to use up. Phone minute tolling for each session starts from the second we are connected to the second we are disconnected. All payments are to be made by Postal Money Order, Money Transfer Service (MTS) or Trade. While we will try to provide you as much accurate, complete, useful and profitable information as we reasonably can, we assume no liability as to the usefulness, profitability, accuracy or completeness of the information we provide you, nor do we provide any medical, legal, financial, engineering or scientific advice or opinion, nor do we make any medical, legal, financial, engineering or scientific claims. All statements we make are to be regarded strictly for legal intention and as our lay opinion or hypothetical scenario only no matter how else they may sound or be worded. All statements made by us are to be considered to be for legal utility, educational and/or entertainment purposes only, and we take no responsibility for anything we state. You must provide a completed CDAF for each topic you wish us to consult with you about, and send the CDAF to us with full non-refundable payment for the amount of minutes or email answers you wish to pay for, and some details about the topic for phone consultations. For phone consultations, also provide 3 dates and times most convenient for you in order of your preference starting with the most preferred (in the rare case if none of the 3 are possible for us, we will suggest that you send another 3 dates and times); earliest date should be at least 10 days from date you mail your CDAF to give us at least some time to try to research and prepare for the consultation. Our multiple-item satisfaction Policy and all other applicable Policies apply.
FORMS ISSUES: If you have provided us an incomplete form that lacks your signature and/or date, and you have provided some payment for a product or service relevant to the form or have made some other indication that you agree with the form or otherwise intended to complete the form (eg: email, phone conversation, statement made in the form or its attachments, etc.), and we believe that the delay caused by returning the form back to you for your completion would likely prevent an estimated time to be reasonably honored or would otherwise be substantially disruptive for us to complete your CD project, then you agree without qualification or reservation to all provisions of the incomplete form AS IF YOU HAD ACTUALLY SIGNED AND DATED THE FORM YOURSELF, including all applicable Policies herein, and with no liability to us. If the form is incomplete in some other way and/or contains clearly erroneous information, and a delay in completing/correcting it by returning the form to you would likely prevent an estimated time to be reasonably honored or would otherwise be substantially disruptive for us to complete your CD project, then you have given us your permission without qualification or reservation for us to complete/correct all of your missing/erroneous information with no liability to us for any error or omission you have made or for any attempt by us to reasonably interpret, complete or correct your errors or omissions, and you agree to all Policies herein. If we receive a form, other document or statement bearing your name, user name, mail address, email address, phone number by email, by email attachment or by any other non-USPS mail method, then you agree without qualification or reservation that the form, document or statement has the same validity, authenticity, applicability, relevance and materiality as if you had submitted the same form, document or statement by USPS mail bearing your actual original signature and date. If you have stated or implied to us that a form or other document has been completed by you and has or will be sent to us and as the result we have acted as if the form or other document had already arrived and was properly completed by you because of some rush or time constraint for us to respond or to provide you a product or service, but the form or other document does not arrive within 10 days after you claimed to have completed it, sent it or issued it, you fully agree without qualification or reservation that we have the option to assume that you mailed the form or other document to us by USPS, that we received it, that it was properly completed by you, and that all of the entries on the form or other document are what we reasonably believe would be there, with no liability to us for any attempt by us to recreate the form, and you agree to all Policies herein. In any of these cases, we may first attempt to contact you by email, if you provided us a clear, current, complete and accurate email address, but we are under no obligation to attempt to contact you or to wait any more than 48 hours for a satisfactory response from you if we do attempt to contact you.
COMMUNICATIONS & SECURITY ISSUES: Much of the work we do - especially in mind control countermeasure and in energy cost savings technologies - is very controversial, resulting in powerful enemies of those who want to continue to harm, harass and bilk their hapless victims with impunity. We therefore must take extraordinary measures to protect ourselves from harm and harassment: Never attempt to communicate with us by trying to meet us in person or attempt to track or trace us, and all advertisements, promotions, sales, free magazine subscriptions, polls, surveys, charity, and all other communications that are not cleary for the purpose of purchasing from us or to inquire about something already purchased from us must be sent to us by snail mail - never by phone call or email - else at a minimum you have agreed to immediately pay us a $1,000 fee (plus all direct and indirect costs for all of our efforts to collect these fees) for each and every such contact with us. And do not contact us unless explicitly authorized by law and a court of competent jurisdiction to ask for or inquire about personal or private information about anyone involved with Lone Star Consulting, Inc., or about corporate proprietary information (eg: identities of employees/Clients/contractors/subcontractors, number of employees/Clients/contractors/subcontractors, corporate/personal incomes, specific locations of our offices/labs/shops/storage areas/suppliers/contractors, etc.) as we do a lot of security work and never divulge that information unless absolutely required to do so by law. By far, the best way to communicate with us is through email or snail mail (if time is not of the essence). Phone calls should not be made at the beginning of our relationship (unless your email was not responded to within 3 work days), and minimally as an established Client, supplier, contractor or subcontractor. That's because we are often in the labs, and electronic test procedures usually must not be interrupted to be done properly. We want to provide you the very best quality product and service we reasonably can, so our ability to concentrate on our work is critical. Also, quick, spontaneous verbal answers are not always possible, and when pressured to be done, are more likely to cause substantial errors and omissions than email or snail mail, for which we assume no liability. Also, we are in the field a lot, so we may not have immediate access to some files and data to provide answers, nor to phones or computers. However, with email and snail mail, we can usually sit down when we are free from our other duties and thoughtfully, accurately, concisely and completely respond to your question, concerns and suggestions. NOTE-1: We make and respond to all communications here in the name of "tekmaster," which is the handle used often by John Williams, our President. However, that does not imply that the communications is by John Williams himself nor that he is anywhere near the phone or computer (often is not). John Williams and any other officer, employee or other designee of Lone Star Consulting, Inc. is authorized to use "tekmaster" for all corporation-related business, and should be knowledgeable enough to answer technical questions. Typically, most entities which interface with the public do not provide callers and emailers the complete or accurate identities of their responders, neither do we, so please do not ask for the identity of any person you are communicating with. This is because GPS trackings of phone calls and ISP trackings of emails occur and pose high security risks to our personnel if they divulge exactly who they are and/or where they are or will be located on any day or time. However, since John Williams can neither be every place at once nor monitor every communication, John Williams is responsible only for those Lone Star Consulting, Inc. communications John Williams actually makes or responds to himself. NOTE-2: Because cellphone-type and computer-type devices have tracking capabilities (eg: GPS), for security reasons, we often leave these devices in places where we are not at, and with other trustworthy people or with no one answering them with no liability to us. Neither Lone Star Consulting, Inc. nor John Williams nor any other officer, employee, contractor, subcontractor or other designee of Lone Star Consulting, Inc. assume any liability for any verbal or unauthorized statements. All parties to all phone calls to and from and all accesses to webpages of Lone Star Consulting, Inc. 100% agree without any objection, qualification or reservation that any and all recordings, GPS tracking data, ISP tracking data, Online Map tracking data, and surveillance tracking data so derived (no matter when, where, why and how derived), immediately and automatically become the sole and exclusive property of Lone Star Consulting, Inc. and cannot be read, used, sold, distributed, copied, stored or acted upon without the prior and explicit written permission of Lone Star Consulting, Inc.
REPORTS: While, as with all hardware providers, there are legal limitations as to what types of hardware we can provide a Client, the only limitations we have in providing a research or other report (which does not include any hardware) are that we cannot knowingly violate anyone's proprietary or intellectual property rights or classified information rights, and if the report contains information which would be illegal, unethical, immoral or dangerous to implement, that information is NEVER provided as "How to"-type information. The format of a report may be, but is not limited to, printed document(s), computer file(s), and/or audio and/or video recording(s). A report must be explicitly contracted for in writing. All reports we provide are strictly for legal utility, educational and entertainment purposes only. Furthermore, the Client forever waives, abandons, nullifies and foregoes all possible demands from us to prove anything stated in a report if such proof(s) requires: (A) For us to provide any kind of hardware, (B) For any of us to make any kind of personal appearance anywhere, (C) For us to provide any kind of access to our offices, laboratories or shops, (D) For us to provide any kind of hardware, testing, support or additional reports or services not specifically and explicitly contracted for in writing, or (E) For us to provide or publish any kind of information that is classified or proprietary to us or to anyone else.
PROPRIETARY RIGHTS AND DISCLOSURE AGREEMENT: No purchase, trade or other transaction shall in any way result in a loss by or transfer from LONE STAR CONSULTING, INC. of any Copyright, Patent, Trade Mark, Trade Secret, or any other proprietary Right. Furthermore, you shall not copy, duplicate, reproduce, excerpt from or store in any kind of computerized, electronic, photographic, chemical, optical or mechanical device in whole or part any of our publications or software that bears a copyright notice, except our webpages, without prior written permission from LONE STAR CONSULTING, INC. In the case of our webpages, you shall make no deletions, additions or other changes in them, or hotlink to them without prior written permission from LONE STAR CONSULTING, INC., and shall be for the sole purpose of promoting the business interests of LONE STAR CONSULTING, INC. Furthermore, the designs of all LONE STAR CONSULTING, INC. hardware and devices are strictly proprietary and kept strictly secret by us unless we have explicitly agreed in writing to make a set of plans or schematics available to you or you have provided us the plans or schematics as part of your purchase, and if then, only to the extent agreed upon. This secrecy includes, but is not limited to, designs, diagrams, functional descriptions, and all of the input signal (if any) descriptions that a LONE STAR CONSULTING, INC. device is designed to detect, modify or otherwise operate on, all internal operations and processes descriptions performed by a LONE STAR CONSULTING, INC. device, and all of the output signal (if any) descriptions a LONE STAR CONSULTING, INC. device is designed to produce, because all of these features, properties and specifications are strictly proprietary and kept secret by LONE STAR CONSULTING, INC. unless we have otherwise explicitly agreed in writing to make them available to you and/or to the extent that you have provided them to us in writing as part of your purchase. And in all cases where LONE STAR CONSULTING, INC. has provided you its plans, schematics, functional diagrams, functional descriptions, and/or input signal, internal operations and processing, and/or output signal diagrams and/or descriptions, you are strictly required to maintain them all in strict secrecy in perpetuity unless your written contract with us specifically states that you may divulge any of them (and then only to the extent agreed upon), you are legally required to divulge them by a court of law with competent jurisdiction, or LONE STAR CONSULTING, INC. allows in writing these disclosures (and then only to the extent permitted in writing).
NORMAL AND COMMON SENSE BEHAVIOR IS
ASSUMED: We assert our right to assume in all cases what we reasonably consider
to be normal or common sense consumer behavior without liability to us - even
if our assumption turns out to be wrong. For example: Clients assume the duty
to explicitly notify us in writing within 14 days of receiving the product or
service if dissatisfied with one of our products or services, and the Client
also fully accepts the fact that we will consider the Client to be 100% satisfied
with our product or service if he/she does not notify us in writing within the
14 days of his/her dissatisfaction - even if the Client never explicitly states
his/her level of satisfaction. Another example: The term, "unique CD project"
implies that the CD project is likely to have significant differences from any
previous CD project we have done because it is both unique and customized to
Client specs, and is artistically and custom handmade and experimental (while
we will have likely done previous versions of that device-type, since it is
unique and customized, its design and layout will not likely be exactly like
any previous version). Another example: The Client provides us multiple addresses
showing no written shipping preference to any of them; we may then assume that
any of these addresses is an acceptable, accurate, current and complete shipping
address for the Client. Another example: If we believe that the Buyer cheated
us out of any payment due to us or property of ours and fails to fully provide
what is due to us or belongs to us within 30 days of us trying to notify the
Buyer of that situation, we may assume and report to law enforcement and other
officials (without any liability to us) that any or all items that was provided
to the Buyer was obtained by the Buyer to be used in some criminal and/or terrorist
activity, even if we have no idea what that illegal activity may be. Another
example: We clearly state below what methods of payments we will accept and
the clearance periods for each method of payment; if the Client pays us by an
acceptable method (eg: check) that requires a long clearance period, we may
feel obligated to deposit his/her payment and we assume and rely upon that he/she
will wait without complaint or any stop payment action the entire payment clearance
period for shipment. Furthermore, we accept no liability to you or to any third
parties which exceeds the amount of money you actually paid us for your CD project(s)
for any single or multiple CD project(s) we can not or do not undertake, complete
or ship for any reason. Furthermore, if the Client pays us more money and/or
other thing(s) of value for a product or service of ours than what we state
or bill as his/her cost for the product or service, we may assume that the difference
was intended to be an outright gift to us for which we are not obligated to
NOTE: Every Item Lone Star Consulting, Inc.'s sells is intended to be possessed, used, maintained, repaired, transported and stored by or on Lone Star Consulting, Inc. and the Buyer only, and is not intended to be possessed, used, maintained, repaired, transported or stored by nor on any third party without the clear, explicit and written prior permission by Lone Star Consulting, Inc., in which case, is strictly limited to the written permission granted by Lone Star Consulting, Inc. Third parties include all other businesses, commercial interests, institutions, governmental bodies, and persons, groups and entities. Each repair, modification or upgrade by the Buyer or by anyone else the Buyer allows or designates (except by us), if any, also require the clear, explicit and written prior permission by Lone Star Consulting, Inc., and is strictly limited to the written permission granted by Lone Star Consulting, Inc. Lone Star Consulting, Inc. is not liable for any permission it grants or does not grant, and is not liable for any repair, modification or upgrade attempt made by the Buyer nor by anyone else (except by us), allowed or designated by the Buyer.
MULTIPLE CD PROJECTS: Devices which
functionally require to operate with - or result in significant composite or
interdependent functions or features when operated with - more than one piece
of equipment (eg: triangulation devices requiring a pair of direction-finding
devices, paired wiring hitchhiking eliminator devices for simultaneous use for
two legs of a power system or for multiple phone lines, etc.) and/or require
accessories (eg: transducers, cables, stands, etc.) are considered to be single
CD projects consisting of one entire device or system (and not as a collection
or assembly of separate hardware) and require only one CDAF to contract for
(if you disagree with this classification, then you must submit a separate CDAF
for each part and acessory of the device based on our Multiple CD Projects Policies
stated herein). In all other cases where more than one piece of hardware is
specified, each piece of hardware is considered to be an independent and separate
device and separate CDAF and CD project payments are required for each CD project
you wish to contract for (for multiple "identical" CD devices, see
below). No matter how many CDAFs you provide us for multiple CD projects you
want us to do for you, they should all, if possible, be mailed to us in the
same envelope so that they all arrive to us simultaneously. While we concentrate
our efforts and resources on the CD project we are currently working on and
usually work on CD projects based on their order within the CD projects queue,
that does not mean that the current CD project receives 100% of our efforts
and resources or that we won't work on CD project #4 before #3, for example.
Often we work on several CD projects during the same time period as time, parts
availabilities and resources efficiently permit (eg: while awaiting on parts
or test completions for the current CD project, we may do work on CD project
#2 and then #5). If you contract for more than one CD project, you should specify
the CD project order of completion you require or else we will determine the
CD project order of completion ourselves with no liability to us. Unless you
require in writing otherwise, we will not ship to you your next CD project unless
and until you are 100% satisfied with your previous CD project (our intention
is that all current and future CD projects are contingent upon and based upon
Client's satisfaction with all previous CD projects; we may infer 100% satisfaction
with all previous CD projects for a Client if he/she shows interest in us doing
future CD projects for him/her). If you have paid in full for the previous CD
project (within 30 days of written notification of its completion) and you are
not satisfied with it after receiving and using it, our Policy regarding any
refund you may be entitled to for that particular CD project is described elsewhere
herein as if it was a single CD project; however, if you have paid any monies
towards your subsequent CD projects, we will refund all of those monies on all
CD projects we have not yet started or are less than 1/3rd completed, and 1/3rd
of all of those monies on all CD projects we have completed 1/3rd to 2/3rds,
and 100% of all of those monies on all CD projects we have completed more than
2/3rds. However, if there is still a balance you owe to us for any reason, we
may apply monies you paid us for any or all other CD projects and purchases
of yours to pay off that balance in full, without liability to us, and thereby
leaving balances due in those other CD projects and purchases which may result
in their delays and/or cancellations. And if for any reason you refuse or fail
to pay in full for any previous CD project(s) within the 30 days of notification
of completion, it/they of course will not be shipped to you, and furthermore,
for all subsequent CD project(s) you have contracted for and that we have completed
at least 1/3rd of, if any, we shall charge you the 1/3rd nonrefundable downpayment(s)
for all of these nonrefundable downpayments (you will be billed for any balance).
If, however, we cannot successfully complete a CD project (rare) for you with
other of your CD project(s) in the queue behind it, we of course will not charge
you the 2/3rds (66.67%) balance for that CD project; however, you will still
have to pay us the 1/3rd nonrefundable downpayment(s) of all of those CD project(s)
you have contracted for in the queue which we have completed at least 1/3rd
of at that time as well as the 2/3rds balance for all of those CD project(s)
we subsequently successfully complete for you. If you have already paid the
2/3rds balance for a CD project and we are unable to successfully complete your
CD project (eg: we completed it, but it failed one or more of our Final Tests),
or through the normal and expected use of the CD device a mistake is discovered
that substantially and negatively affects the electronic or mechanical function
of the device and we cannot or repair or replace it, or the device we completed
was not at least mostly functionally as the same device type as described in
your CD and we cannot modify or replace it within 30 days, we will refund your
2/3rds balance payment (device must first be returned to us if we had shipped
it to you). Furthermore, if for any reason you require that two or more of your
CD projects be shipped to you at the same time or so close in time that you
cannot or have not expressed written satisfaction for them individually, then
you totally waive, forego and abandon all rights to officially complain to anyone
about any and all of the CD projects involved in this simultaneous or closely-spaced
shipment(s) should you not be satisfied with one or more of your CD projects.
We strongly recommend that you preserve your rights stated herein by receiving
your multiple CD projects one at a time so you can test them yourself and then
decide your level of satisfaction with us and whether or not for us to move
on to your next CD project. As long as we believe you are fully with all previous
CD projects we have done for you or you have required simultaneous or so closed-spaced
shipments of subsequent CD project(s) as to not provide us written satisfaction
for your previous CD project(s), we will continue to undertake your next CD
projects one at a time until they are all completely done or at least seriously
attempted. Normal and common-sense consumer behavior includes the case where
the Client receives a product or service he/she is not satisfied with; in such
cases the Client will not only promptly and explicitly express dissatisfaction
with the item but will also not do any more business with the seller unless
and until the problem is remedied to his/her satisfaction. Therefore, we reserve
the right to assume that a Client is fully satisfied with our product or service
- even if the Client does not explicitly express any satisfaction - if the Client
receives the product or service and has had 14 days to inspect, test and use
the product or service and then either does not explicitly complain to us in
writing (delivered email or Postal Mail) or he/she contracts for or indicates
interest in another product or service from us. Clients assume the duty to explicitly
notify us in writing within 14 days of receiving the product or service if dissatisfied
with one of our products or services, and the Client also fully accepts the
fact that we will consider the Client to be 100% satisfied with our product
or service if he/she does not notify us in writing within the 14 days of his/her
dissatisfaction - even if the Client never explicitly states his/her level of
Should you provide us a CDAF contract, but then later contract with us to do more work for you (eg: new CD project(s), repair(s), modification(s), change(s), provide additional accessory(ies), etc.) where you do not provide us a new CDAF(s) to cover each new work, then all of the Policies-related provisions of that CDAF also fully and unconditionally apply to all of the new work (eg: your agreement in your CDAF to all of our Policies on this and other webpages) but in their updated forms (if updated) that exist when we do the new work for you.
When refunds are made, they are limited in their maximum amount refunded to what the Client has paid us for the device or service, less all S/H and less Item dirtyness, damages, missing parts and accessories, and other losses to the Item not caused by us. Refunds apply only to returned Items, and only after we have made reasonable attempts to repair or replace the Item. Discounts and refunds do not apply under these cases: (1) S/H, except S/H discount fully applies when Items are paid for within 7 days of each other, and Items shipped together in the same package to the same address. (2) One or more Items (if multiple Items) requires repairs or modifications beyond what was contracted for under the CDAF, or repairs or modifications attempted but not provided by us or by anyone else we explicitly authorize in writing (ie: unsuccessful repair or modification attempts). (3) Any Item(s) we were unable to provide for any reason within the period of time that the discount or refund applied if we made an effort to provide it. (4) Where payment or any part of payment for any of the Items is not valid, or where the Client acted in bad faith. (5) Any Item mentioned on our webpages in which we do not provide a separate Description with pricing of it on any of our webpages, or any Item not mentioned on our webpages, but we obtain the Item for the Client anyway (ie: special ordered Items).
MULTIPLE "IDENTICAL" CD DEVICES EXCEPTION:
As Policy, all CD projects for the same device type are unique in circuit design,
parts and layout, and may also substantially differ in function when customization
call differ between CD devices. Our only limited exception we make to this Policy
so that we can make very similar multiple devices in design, parts, layout and
function, under these additional Policies:
(1) Since each device is unique, custom handmade and hand-tuned artistic creations, no two devices will ever be absolutely identical - only nearly identical at best as we can reasonably do. We will always reasonably strive to make all devices as close to identical as we reasonably can do if the Client requires it, and to exceed - or at least meet - all Client specifications as we can reasonably do.
(2) You must first contract with us for one device by submitting a satisfactory CDAF for it (CDAF #1). Then, after receiving the first (CDAF #1) device, you send us a written, signed and dated statement within 30 days of device receipt that clearly states that you are satisfied with that device, you can then submit a second CDAF (CDAF #2) that specifies "X" number of "copies" of the first device. We are under no obligation to accept either CD project, and may reject either of them at any time for any reason or for no reason and with no liability to us.
(3) CDAF #2 must have all of the same options specified as CDAF #1 throughout. Only minor and cosmetic changes are permitted (eg: you prefer red LEDs over green), but otherwise design, parts, layout and function must be specified exactly the same in CDAF #2 as in CDAF #1. If significant changes are required, then you must submit another CDAF #1 for the changed version, and any subsequent CDAF #2 will be patterned off of the most recent CDAF #1. CDAF #2 cannot be for more than 99 devices nor $9,999 total. As with all CDAFs you submit with us, you are under no obligation to accept our T&C Estimates. Should you accept our estimates, a 1/3rd. non-refundable downpayment for the total cost estimate for CDAF #2 must be provided before we can start on this CD project as applicable to all CD projects.
(4) Should we accept your CDAF #2, the cost and time per device under CDAF #2 should be less to much less than that estimated under CDAF #1, largely depending on your specified quantity, parts availabilities and prices, and scheduling. CDAF #2 must be received by us within 90 days of receipt of your CDAF #1 device, else you must submit another CDAF #1 to restart the process. All of our Policies applicable to CD projects, except any contradictory Policies found under this exception, fully apply.
(5) If after receiving all devices under CDAF #2, you provide us a clear written, signed and dated statement that you are satisfied with all of them, we will permit one or more subsequent re-submissions of CDAF #2.
(6) If the device type has associated with it any special limitations (eg: it is an RF device that may require licensing, or a PMEM device that requires acceptable photos of the meter under test, or special disclaimers regarding legalities) then all required special limitations will be applied equally as well to each and every one of the CDAF #1 and CDAF #2 devices. No matter under what Policy or circumstances we design and build a device, all devices are strictly limited to legal utility, educational and/or entertainment purposes only. Furthermore, you agree to assume full liability for all CD project devices you purchase from us under any set of Policies and that you sell or distribute to or use in conjunction with anyone else. No device is ever intended for anyone except the actual person who signs our contracts for the device - even if the device is ordered by and paid for by a company, agency, institution, association or any other organization.
CLAIMS OF WRONG DEVICE TYPE, MISLABELED
DEVICE FEATURE OR FUNCTION, DEFECTIVE DEVICE, MISSING-ACCESSORY DEVICE, MISSING-FEATURE
DEVICE, OR UNWANTED-FEATURE DEVICE SENT: With the multiple identical CD devices
exception stated above, all of our devices are unique in design, parts and layout
from all other of our devices whether of the same device type or of a different
device type (which will also always have one or more different functions but
could have one or more similar functions), and even whether or not they sound
like very similar device types (some of our device types are similar to each
other). If you believe that we provided a different device type to you instead
of what you had contracted for under your CDAF, you may of course inquire about
that with us and we will certainly verify whether or not we mistakenly provide
you the wrong device type (eg: we finished two devices at about the same time
but somehow mistakenly switched them between Clients (to date, we have not yet
made such a mistake or built a device from the wrong set of plans)). We do our
reasonable best to do an excellent job for our Clients so that you will likely
return to us for your future customized device needs. If we have made such a
mistake, we will then notify you of such, and upon return of the wrong device,
we will do our reasonable best to provide you the right device within 30 days
of our receipt of the device back from you. However, if after checking, we verify
that we sent you the right device type but you still believe that it is the
wrong device type, then for us to replace the device as above or consider any
type of refund, you must first provide us documented proof that we sent you
the wrong device type (if the device is simply not labeled the way you may have
expected, we will (if you wish) gladly change or add to the labeling to what
you want as long as the change is not deceptive and will reasonably fit on the
box; however, wrong or missing labeling is not grounds for device replacement
or refund, but if a device is returned to us with return shipping because of
a wrong label or unwanted feature, we will replace wrong labeling and remove
or correct unwanted features for free). For claimed missing accessories, device
return is usually not required, and we will do our best to replace missing accessories
for free. For documented proof of an alleged defective device, we may require
that you have the device tested totally at your expense with a reputable electronic
or scientific testing laboratory. If we sent you the right device type but the
device lacked some operationally-critical feature you clearly and explicitly
specified in your CDAF, and if we indeed left out any major feature you specified
in writing in your CDAF (and not because we found we could not include them
for some technical or legal reason that has arisen), we will certainly try to
modify the device for the missing feature for free, Client pays for return shipping.
If on the other hand we had added in an extra or additional feature than the
features you had specified in your CDAF, we will NOT remove it unless (A) The
extra feature substantially interferes with your CDAF-specified features, (B)
Removal of the extra feature will not adversely affect any specified feature
and can be done without damaging other circuit parts or functions, (C) We had
charged you and you had paid us in full for the extra feature, and (D) You clearly
state in writing to remove the extra feature. If we remove an extra feature
that no one else has attempted to remove and the device is otherwise undamaged,
we do not charge for this removal. And we never refund any money for removing
an extra feature. If we include extra features you did not ask for, you will
not be charged extra for them - this often happens because we want to bend over
backwards for our Good Clients. Before returning any device to us based on the
error types covered in this paragraph, you must first clear with us in writing,
and in these cases, we will replace, change or modify the device free of charge
and we will pay for reasonable return S/H of device. Furthermore, in all disputes
under our Policies, you fully understand, agree to and accept all of the following
provisions without qualification or reservation:
(1) You agree not to return the device to us until and unless we explicitly permit you to do so in writing. As with all returns, we assume no liability for any uncleared item sent to us or received by us.
(2) You agree that the 30-day replacement, repair or modification period starts upon our receipt of the device from you with all of its operational accessories (eg: cabling, power supply, sensors, output devices, etc., if any), and with all its parts, seals and labels intact and none have not been removed, changed, covered up, deleted, cut, contaminated or otherwise tampered with. See EXCEPTIONS TO WARRANTY below.
(3) Do not send to us any item that has been made illegal, used in an illegal way, made hazardous, used in a hazardous way, contaminated, operated in a way contrary to its User Manual, or otherwise abused in any way (that may risk or damage its safety or operation) after we had shipped it to you. No such item is part of any acceptable warranty by us.
(4) In wrong-device claims, you agree to assume all of the burden of proof efforts, time and expenses to try to prove that we sent you the alleged "wrong" device type if, after checking by us, we verified sending you the right device type.
(5) You agree that you are not entitled to any design information, schematics, plans or layout diagrams from us for any device for any reason unless we have previously and explicitly agreed to provide you this data in a contract we have with you. Any design-related information we may be legally required to provide you, you agree to maintain all of it in strict confidentiality.
(6) You agree that you must notify us in clear and complete writing (by Postal Mail) of your sincere belief of having received a defective or wrong device covered by these provisions within 14 days of you receiving the device from us or you waive, forego, nullify and abandon all of your rights you can legally waive, forego, nullify or abandon to any and all remedies, if any, based on a complaint or claim based on these provisions.
(7) You fully agree that if you cannot prove beyond a reasonable doubt that we provided you a device covered by these provisions, OR you have not returned the device to us in acceptable condition as stated herein and within 30 days of your receipt of it and with our prior permission, OR we can substantially resolve your claim within the limitations of your CDAF within 30 days of our receipt of the returned device, you forever waive, forego, nullify and abandon all rights you can legally waive, forego, nullify and abandon to any refund. No warranty period, no refund period, and no free replacement, free repair and free modification period extends more than 30 days beyond your receipt of the device or service, unless you clearly and explicitly request on your CDAF for a specific longer warranty period or we agree in writing to a specific longer period.
EXTRA PRODUCTS & SERVICES: We often run into a situation where a Client realizes he/she forgot or overlooked a product, service or time he/she wants added to his/her unique Customized Devices (CD) project, and now wants to add this extra product, service or time feature to his/her CD project. While other outfits may gouge you or refuse to add your extra feature(s), we do not. We almost always allow extra features; and they are FREE: (1) If the extra feature cost us no more than 1.0% of our Estimated Cost, (2) If the added feature is not likely to damage the Device or interfere with any of the CDAF-specified functions for the Device (many requested extra features are things like extra cables, ultra-fast shipping and other things that do not require Device modification), (3) If you are totally paid up in all respects, and (4) If the Client has not consumed significant amounts of our time and efforts responding to concerns not directly related to his/her CD project. If we have already substantially created the Device, or we do not charge for the extra feature(s), or the extra feature(s) does not normally affect Device functioning, we assume no liability for attempting to provide or install the extra feature(s), whether or not our efforts were successful.
UNREASONABLE SPECIFICATIONS, REQUESTS & DEMANDS: While we permit and even encourage a wide range of permitted customizations for any device-type, whether or not it is specifically described on this website, whether or not it is the original device or a modification or upgrade/update, does not mean that we permit unreasonable specifications for that type of device. Without liability to us, we reserve the right to ignore all unreasonable Client specifications in the CDAF based on what the device type is intended to do, or what we believe to be scientifically impractical, or what we believe is not within our capability to reasonably realize, or which essentially converts one of our device types into another device type, or which copies or reverse engineers someone else's device type, or which contradicts another specification(s), or which involves chemicals or radiation or anything illegal or unsafe, or has new specifications or expectations which the Client provides us not explicitly specified in the CDAF or covered by an additional acceptable CDAF, or which guarantees an end result for the Client which is not directly electronic or mechanical in nature (eg: better health, an end to mind control attacks, warding off feral animals, etc.), or which can only be tested in an environment we can't reasonably reproduce in our labs. For example, if the Client specifies a 12-volt power supply but then expects it to also serve as a dog whistle, we are in no way responsible for including or changing it to a dog whistle feature. Also, if you are not a Client or potential Client of Lone Star Consulting, Inc., or you are a reporter, investigator or similar with possible intent to injure Lone Star Consulting, Inc. or any of its officers, employees, contractors, etc., you are not entitled to images, descriptions, information, hardware, records or anything else which we do not already promise or provide on this website (any of these extra items that we do provide you are strictly proprietary to us), unless we are ordered to provide it to you by a court of competent jurisdiction before you demand it, and you fully agree that we may charge you a non-refundable fee to consider and fulfill any such request or demand unless otherwise specifically and explicitly forbidden by law. Furthermore, if you request and we provide you information about the degree of satisfaction that other of our Clients have provided us relevant to they doing business with us in general or relevant to a device of interest to you, you fully agree that our co-operation does not in any way obligate us to later provide you the identities of our satisfied Clients or exactly what their CDAF project consisted of. To protect the privacy of all of our Clients, we never provide a backdoor way for anyone to obtain our Client identities or device or project information.
These Policies do NOT establish any partnership, joint venture, employment, franchise, sales representative or agency relationship between Clients and LONE STAR CONSULTING, INC. nor with anyone associated with LONE STAR CONSULTING, INC. LONE STAR CONSULTING, INC. reserves the right to do business with or not to do business with whomever it sees fit, within the limits of the law, without any explanation or liability. LONE STAR CONSULTING, INC. is a closely-held corporation, which makes all of its decisions based on The Church of Bible Prophecy religious beliefs and doctrines of its owners - with no liability to LONE STAR CONSULTING, INC., to The Church, to its owners, or to Church Officials.
LONE STAR CONSULTING, INC. assumes no duty or other responsibility to provide anyone a copy of any previous webpage or part thereof, Policy, item description, Client document of any kind, software or returned hardware unless ordered to do so by a court of competent jurisdiction and the document, software or hardware is still available in some form in which it can possibly provide it or a copy of it, according to its "Document, Hardware, and Software Retention & Disposition Policies" (below). Clients and all other interested parties have the duty to keep and preserve all documents, software and hardware relative to their business with it. However, if LONE STAR CONSULTING, INC. can reasonably locate the document, software or hardware needed or a copy of it, it will try to provide it to the requester. However, charges may apply for searching for it, and if found, charges may also apply for shipping and handling it (all charges are non-refundable and paid-in-full prior to rendering of that service).
INCOMPLETE DOCUMENTATION: It is very important for Clients to provide us documentation which is accurate, complete and timely. All pages of all documents must be provided to us, including those pages which do not require a Client entry. The Client should not remove staples from stapled documents. Clients assume total responsibility for submitting complete and accurate documentation to us on a timely basis, including but not limited to the CD Application Form, the CD Cost & Time Estimates form, and written responses to our emails and letters. Lone Star Consulting, Inc. assumes no liability for missing, incomplete, inaccurate or late documentation received by it, and is under no obligation to inform the Client that his/her documentation is missing, incomplete, inaccurate or arrived too late (we will in most such cases attempt to contact the Client in writing (usually by email) and all responses from the Client must be in writing). Furthermore, we may assume what the accurately completed documentation would likely have stated had the Client provided it, and we accept no liability for any such assumptions even if our assumptions are wrong and/or incomplete as long as to the best of our knowledge and belief (based upon earlier written communications) to be correct and complete.
SPECIFIED VALUES & TOLERANCES: Some specified values we assume to be exact values. For example, if the Client buys 5 devices from us but we can only successfully complete 4 devices, we will fully refund the Client for the missing 5th device based on our Policies herein. However, all values provided to us which are controlled by electronic, mechanical, chemical, biological or construction performance, unless also specified with a tolerance (eg: 500 ±5%), is considered to be a nominal value in which the resulting actual value may vary significantly. For example, you can take two non-trivial circuits created using duplicately-labeled parts, and the overall circuit performances can easily vary by substantial amounts. Assuming specified values to be nominal values is not an uncommon practice. For example, a new fully-charged "9-volt" battery has a typical actual voltage of about 9.6 volts. And standard Home Depot-type 2x4 lumber is actually only 1-3/4" x 3-1/2". Unless the Client clearly specifies a tolerance for each part value provided us, which usually results in greater expense to meet depending on how difficult it is to meet the Client's tolerance, we always assume nominal values because they are generally much more available and less expensive. However, as a customized design house which appreciates its Clients, we always make reasonable efforts to produce devices which OUTPERFORM the Client' specified values. For examples, we often use expensive electronic parts because they have superior performance to the cheap common parts many other makers use, we handpick electronic parts critical to a circuit's performance, and we hand tune circuits to produce optimum performances - which usually makes our devices far superior not only to any off-the-shelf foreign-made versions others may be selling but to many other customized design houses as well.
NO OFFICER, EMPLOYEE OR CONTRACTOR OF LONE STAR CONSULTING, INC. IS EVER PERSONALLY RESPONSIBLE OR LIABLE FOR ANY DEBT, OBLIGATION, PAYMENT, CONTRACT PROVISION, DUTY OR ACTION OWED OR MADE BY LONE STAR CONSULTING, INC. FURTHERMORE, LONE STAR CONSULTING, INC. IS NEVER RESPONSIBLE OR LIABLE FOR ANY PERSONAL DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY ANY OFFICER, EMPLOYEE OR CONTRACTOR OF LONE STAR CONSULTING, INC. FURTHERMORE, NEITHER LONE STAR CONSULTING, INC. NOR ANY OFFICER OR EMPLOYEE OF LONE STAR CONSULTING, INC. IS EVER RESPONSIBLE FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY ANY LONE STAR CONSULTING, INC. CONTRACTOR, INCLUDED BUT NOT LIMITED TO ANY OF ITS SUPPLIERS AND AGENTS. FURTHERMORE, NO CONTRACTOR OF LONE STAR CONSULTING, INC. IS EVER RESPONSIBLE FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY LONE STAR CONSULTING, INC. OR BY ANY LONE STAR CONSULTING, INC. OFFICER, EMPLOYEE OR OTHER CONTRACTOR.
LONE STAR CONSULTING, INC. FULLY INTENDS TO PAY FOR OR PERFORM ALL OF ITS DEBTS, OBLIGATIONS, DUTIES AND ACTIONS IT IS LEGALLY OBLIGATED TO DO ON A TIMELY BASIS AND ACCORDING TO THE PROVISIONS, QUALIFICATIONS AND EXCEPTIONS DESCRIBED HEREIN. HOWEVER, IF LONE STAR CONSULTING, INC. HAS MADE TWO SINCERE ATTEMPTS TO PAY A DEBT USING ANY VALID FORM OF PAYMENT (eg: check, money order, credit card, debit card, cash, Money Transfer Service (MTS), return of Trade Item) AND THE PARTY TO WHOM THE PAYMENT IS BEING MADE ALLEGES THAT THE PAYMENT IS INVALID, THEN THAT PARTY FULLY AGREES TO WITHOUT LIMITATION AND WITHOUT LIABILITY OR FURTHER OBLIGATION TO LONE STAR CONSULTING, INC. TO THE IMMEDIATE, TOTAL AND PERMANENT CANCELLATION OF THE DEBT AND ALL ACCRUED INTEREST, IF ANY, ASSOCIATED WITH THE DEBT, AND FULLY AND UNCONDITIONALLY AGREES TO NOT UNDERTAKE ANY COLLECTIONS OR ANY OTHER LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT (eg: BBB) OR SOCIAL MEDIA COMPLAINT OR ACTION, OR INITIATE OR PERSIST IN ANY EXISTING COLLECTIONS, LEGAL, REGULATORY, ADMINISTRATIVE, QUASI-GOVERNMENT OR SOCIAL MEDIA COMPLAINTS OR ACTIONS RELEVANT TO ANY ALLEGED DEBT AGAINST LONE STAR CONSULTING, INC. OR ANYONE EMPLOYED BY OR OTHERWISE ASSOCIATED WITH LONE STAR CONSULTING, INC. LONE STAR CONSULTING, INC. WILL NOT ENGAGE IN OR CO-OPERATE WITH ANY SCHEME OR ACTIVITY WHICH APPEARS TO IT TO BE A SCAM, FRAUD, PHISHING ATTEMPT, CREDIT CARD/DEBIT CARD/PERSONAL/CORPORATE DATA HARVESTING ATTEMPT, ETC. WITHOUT LIABILITY.
IF YOU ARE ENTITLED TO A REFUND FOR ANY REASON, INCLUDING BUT NOT LIMITED TO, RETURN OF ITEM FOR WHICH A REFUND IS PERMITTED UNDER OUR POLICIES, AN ONLINE AUCTION TRANSACTION, AN OVERPAYMENT, AN ERRONEOUS PAYMENT, A DISALLOWED PAYMENT (eg: a payment that includes a commission or a fee), OR A NON-APPROVED METHOD OR FORM OF PAYMENT, AND THUS YOU DID NOT PAY BY AN APPROVED POSTAL MONEY ORDER (POSTAL MO or PMO), MONEY TRANSFER SERVICE (MTS), TRADE OR U.S. CASH METHOD, WE WILL REQUIRE 63-93 DAYS FROM THE DATE THAT WE DEPOSITED YOUR PAYMENT TO REFUND YOU THAT PORTION OF YOUR PAYMENT WE OWE YOU AS A REFUND, WITHOUT LIABILITY, EXPLANATION OR INTEREST TO YOU. FURTHERMORE, IF YOUR CLAIM TO A REFUND IS BASED ON ANY ERROR THAT IS YOUR FAULT OR THAT IS DUE TO OVERPAYMENT, ERRONEOUS PAYMENT, DISALLOWED OR NON-APPROVED METHOD OR FORM OF PAYMENT, YOUR FAILURE TO READ OR FULLY UNDERSTAND OR YOUR MISUNDERSTANDING OF A DESCRIPTION OR POLICY, YOUR VIOLATION OF A LEGAL POLICY, OR YOUR REFUSAL TO COMPLY WITH A LEGAL POLICY WE WILL CHARGE YOU 10% OF YOUR ENTITLED REFUND ($50 minimum) AS A PROCESSING FEE, PLUS ALL BANKING AND ALL OTHER FEES WE INCUR RELEVANT TO THE TRANSACTION, IF ANY. NOTE: IT IS THE CLIENT'S RESPONSIBILITY TO NOTIFY US WITHIN 60 DAYS AFTER THE END OF A CLEARANCE PERIOD FOR US TO SEND THE CLIENT HIS/HER REFUND, AND WE RESERVE THE RIGHT TO APPLY ALL OR PART OF THE REFUND TO COSTS THAT WE INCURRED, IF ANY, RELEVANT TO THE CLIENT'S BUSINESS WITH US. The reason for this Policy is that there is a scam in which a criminal "pays" using a bad payment designed to delay processing by banks, then demands a partial or full refund before payment can totally clear, only for the merchant to later discover that the original payment bounced. NOTE: OF COURSE, FOR ERRORS THAT LONE STAR CONSULTING, INC. HAS DONE, TO THE EXTENT THEY WERE DONE, WILL NOT RESULT IN A PROCESSING FEE TO YOU.
CONSULTING AND PENALTY FEES APPLY TO TIME WASTERS AND ALL OTHER INAPPROPRIATE BEHAVIORS: As our Client, you will realize that our goal is to serve you as fast and as efficiently as we reasonably can - you get the best devices, and just as fast as we can get them to you! This means that our time is valuable and we must eliminate wasted time (ie: any contact or activity that consumes any of our time we could have devoted to projects when you have little or no real intent of becoming a Good Client of ours) - including but not limited to time wasted dealing with time wasters who contact us just to unsolicited sell us things, conduct polls, obtain free information, harass us, investigate us (eg: surveil us, bug us, tap into any of our lines, track us, pursue us, observe us, record us, search for records on us, question people who may know us, question our people about things or information not directly related to your projects), threaten and/us or to otherwise waste our time, and those who contact us again after we told them not to contact us again. Every minute we waste with a time waster is a minute we are not serving our Good Clients. As a free consumer service, we offer a comprehensive and extensive FREE Mind Control and Electronic Attack Tutorial (link near top of mindcontrol1.htm webpage), designed to both describe these technologies and to help you understand what devices you may need. And most of our device-type descriptions are comprehensive, and these Policies webapages extensively address our Policies. For those who are seriously interested in buying from us (or doing a newsmedia story or book in which we will be mentioned), we do not mind answering reasonable and concise questions and concerns directly related to what we do. However, if the reason for or the result of contacting us is believed by us to be excessive or to obtain free information on technologies which either does not directly relate to device-types we sell, or that becomes clear to us is not for the purpose of buying anything from us, or to try to find out about another company or its product or service, or is about our personnel, or to harass, investigate or threaten us, or to sell us something, or to conduct a survey or poll or is mostly about our opinions, or the time waster dangles out a proposed project(s) as a ploy to get us to spend time answering his/her questions and addressing his/her issues, or he/she does not contract with us for a proposed project within 30 days of his/her first contact with us, the time waster 100% agrees without any qualifications or reservations to reimburse us for at least $250 per hour fee for our wasted time spent addressing his/her questions and inquiries (each 6 minutes counts as 0.1 hours for billing purposes) as a consulting fee (at Lone Star Consulting, Inc.'s discretion, forbidden inappropriate contact fees may additionally apply, see below). This consulting fee also applies if one contacts us with questions or concerns using any email address, mail address or phone number we have which is unknown in origin, its origin is misleading or inaccurately described, or it apparently involves any fraud or deception, or it makes our response undeliverable or wrongly deliverable. This consulting fee also applies if one repeatedly contacts us with questions, issues and concerns already addressed on our webpages or explained in a provided User Manual (evidence time waster did not read our webpages first), and it also applies if one improperly contacts an officer or employee of Lone Star Consulting, Inc. for any personal reason using a Lone Star Consulting, Inc. physical, mail or email address or phone number. Furthermore, the time waster 100% agrees, without qualification or reservation, to additionally reimburse us as an additional consulting fee a minimum of 10% of all of his/her gross income from any and all sales, salary, payments, fees, commissions, prospects, opportunities, and/or profits he/she is promised or received for contacting us for any reason stated in this paragraph. Furthermore, if the time waster fails to pay in full all of these fees and penalties within 30 days of them being incurred, we reserve the right to charge him/her 1.5% per month interest on any unpaid balance plus all reasonable collection, investigative and legal fees and costs directly or indirectly incurred, and to fully investigate why he/she contacted us and what he/she intends to do with our information (at which time we may disclose any and all personal and private information he/she provided us) at no liability to us. Furthermore, if and when it becomes clear to us that no sales are likely to result from any communications with the contactor, we reserve the right to totally cut off the contactor from doing any future business or other contact with us, at which point he/she must never contact us again. Furthermore, if we informed the contactor about the price or value of answering his/her questions or concerns would be waived if the contactor contracted with us for the described CD project(s) on a timely basis, and the contactor failed to contract with us for that CD project(s) or did contract with us but later demanded a refund, then the contactor agrees to immediately reimburse us in full for that quoted price or value PLUS any additional costs to us collecting that owed amounts or based on a loss leader amount (occasionally, we will assume a loss as a deal sweetener with the expectation that in the long run we will make a profit with the Client - which tactic we call a "loss leader"). FEES MAY BE WAIVED: In such cases and totally at our own discretion, we may waive any or all fees if, and only if, at the beginning of contact with us that the person accurately and fully discloses to us his/her accurate, complete and current name, address, phone number and intentions for contacting us, and all such disclosures must be in writing (eg: email, postal mail), and we acknowledge the disclosures in writing. Except in cases where we view a Good Client to be abusive in the use or waste of our time, we almost never charge the Good Client for wasting our time.
MUTUAL CONFIDENTIALITY & PRIVACY RESPECT AGREEMENT: As stated herein, Lone Star Consulting, Inc. respects your confidentiality and privacy. Respect for confidentiality and privacy is a mutual responsibility to be honored by us and by everyone who contacts us for any reason. As a Client or as another person or entity who has contacted us for any reason, you fully agree without qualification or reservation to not publish or publicly state in any form or format negative things about Lone Star Consulting, Inc. or about anyone or any entity associated with Lone Star Consulting, Inc. without first obtaining the clear, explicit, prior, written permission by Lone Star Consulting, Inc. or by the ruling of a court or binding arbitrator of competent jurisdiction, and furthermore, if you violate this provision, you further agree to forever and totally waive, abandon, nullify and forego all defenses, including but not limited to all defenses relevant to immunity, and all statutes of limitation that may otherwise apply, and you further agree that Lone Star Consulting, Inc., and all of its officers, employees, agents and contractors can then publicly and frankly explain and/or defend themselves totally at your personal expense, you immediately and fully reimburse, indemnify and hold them harmless for all relevant efforts on their parts to publicly defend themselves (including but not limited to them using public relations and advertisements to defend themselves), and with no liability to any of them even if their defense reveals personal, private and confidential information about you and those associated with you.
LONE STAR CONSULTING, INC. often provides substantial Discounted Prices for its products and services when, for example, more than one CD Device is contracted for. IF WE AND A CLIENT ENTER INTO A DISCOUNT AGREEMENT OF ANY KIND, IF THE CLIENT FAILS TO MEET ANY OF THE PROVISIONS OR CONDITIONS OF THIS AGREEMENT, THE DISCOUNT AGREEMENT IS BREACHED WITH NO LIABILITY TO US, AND THE FULL UNDISCOUNTED PRICE(S) SHALL IMMEDIATELY APPLY TO BOTH ALL COMPLETED AND ALL UNCOMPLETED ITEMS WHICH ARE INCLUDED IN THE DISCOUNT AGREEMENT, AND ALL RESULTING PAYMENT DIFFERENCES BY THE CLIENT SHALL BE PAID TO US WITHIN 30 DAYS OF THIS BREACH. EXCEPT FOR CANCELLING THE DISCOUNT PROVISIONS OF THE DISCOUNT AGREEMENT, NO OTHER PARTS OF THE AGREEMENT ARE CANCELLED AND WE WILL CONTINUE TO DESIGN, BUILD AND CHARGE FOR ALL ITEMS. Furthermore, if a refund situation results, the paid discount price(s) shall be the basis of such refund, and not the unpaid full price. This provision is required to stop dishonest Clients from luring us into discount agreements for more than one product and/or service, then cancelling the remaining items after we have substantially started on the first one or few items and we have put in design and tooling efforts and/or obtained the materials and parts for the additionally contracted-for devices. Further note that when a discount applies because more than one device and/or service was provided, and the devices and/or services used related technologies (eg: Ultrasonic Jammer + Ultrasonic Detector), we reserve the right with no liability to us to provide the devices and/or services in the same enclosure, in physically joined enclosures, in enclosures electrically or electronically connected to each other, and/or during the same time period, and/or with shared common circuit parts or subsections (eg: shared power supplies). This same provision applies if we need to modify or repair an existing device in a way that requires parts that do not fit into the existing enclosure, we may physically join to it another/other enclosure(s) to hold the additional parts. This provision is a great benefit to Clients because most of our devices are portable, and it is far easier for Clients to carry and operate one device or joined device for related technologies, switching them ON and OFF with only one power switch than carrying and operating multiple devices at the same time, even if each is individually portable. Furthermore, we reserve the right with no liability to us, that if one or some of the devices we provide we must provide as a non-functional model, mock-up, replica or novelty device that share the same parts with another or other devices that we normally provide as functional devices then we may provide all of the shared-parts devices as non-functional model, mock-up, replica or novelty devices. This provision is because by making any part of a non-functional device functional, then some might erroneously complain, as a legal technicality, that we provided funcional devices.
YOU AGREE THAT LONE STAR CONSULTING, INC. MAY MODIFY THESE POLICIES, THE DESCRIPTIONS OF ITS PRODUCTS AND SERVICES, AND ITS PRICES FROM TIME TO TIME. FURTHERMORE, YOU AGREE TO BE FULLY BOUND BY ANY AND ALL LONE STAR CONSULTING, INC. REASONABLE CHANGES OF THESE POLICIES, ITS PRODUCT AND SERVICE DESCRIPTIONS, AND ITS PRICES WHEN SUCH CHANGES ARE MADE UNLESS THESE CHANGES EXPLICITLY CONTRADICT OR CONFLICT WITH SPECIFIC PROVISIONS OF AN EXISTING CONTRACT.
NO OTHER WARRANTY APPLIES (EXPRESSED OR IMPLIED) EXCEPT THOSE LIMITED WARRANTEES EXPLICITLY STATED UNDER ALL OF OUR STATED POLICIES THAT CAN BE APPLIED TO THE PURCHASE OR USE OF ANY PRODUCT OR SERVICE.
ALL CD ITEMS ARE PROVIDED AS A UNIQUE SERVICE ONLY. NO CD DEVICE WE DESIGN OR MAKE IS OFFERED OR CLAIMED TO BE OFF-THE-SHELF OR OVER-THE-COUNTER, OR AS A "STOCK" ITEM. THE AVAILABILITY OF ANY CD DEVICE-TYPE IS NOT GUARANTEED IN ANY QUANTITY. IF THE TOTAL AVAILABLE QUANTITY OF AN ITEM IS NOT INCLUDED IN ITS DESCRIPTION, THEN THE ASSUMED QUANTITY IS THE MINIMUM QUANTITY REQUIRED TO FILL ONE CD PROJECT(Note 1: For quantities greater than one, each CD item will be uniquely designed and/or laid-out from all others; you may of course email us at any time to inquire about available quantities). (Note 2: While we will certainly do our best to fulfill a CD service for the specified quantity of items, if for whatever reasons we cannot provide that quantity in good condition, we will ship the quantity of acceptable quality pieces we have produced as part of the CD). If we are unable to ship the specified quantity, we will do a partial shipment, plus a partial refund based on a proration of your CD we are unable to fulfill no matter why we are unable to fulfill your total order and at no liability to us beyond the partial shipment and partial refund. While we almost always 100% successfully complete a CD project, on relatively rare occasions and primarily due to a part we had anticipated at the beginning but which is no longer available to us, is defective or does not come up to spec, we may be able to only partially complete a CD project. In which case, if we are not able to complete an important specified functional part of the CD specifications (eg: the specified detection, processing, displaying and/or outputing of one or more major specified electronic signals, or major damage to the device not caused after receipt by Client), the Client is not required to pay the 2/3rds balance owed on his/her CD project (the Client will either not be shipped the CD device or must first return the CD device to avoid the 2/3rds balance) until we are given a reasonable opportunity to correct the major deficiency and we are unable to do so. If the CD project is already shipped, the Client must explicitly notify us in writing (delivered email or Postal Mail) as to this deficiency within 14 days of his/her receipt. However, the Client also has the option to negotiate with us for a reduction in CD project cost to make up for the absence of the important specified function(s). Since all CD project devices are 100% custom handmade from scratch, are artistic works and are unique (ie: no two layouts are the same, so we have no pattern to guide us), many undergo much handling in their storage, construction, modification, repairs, fine-tuning, testing and packaging. Even great works of art and crafts have visible imperfections, and our devices are both technically and artistically created, modified and repaired. While imperfections are unusual, the Client must expect some tool marks, stains, mistakes and accidents, and other indications of our storage, construction, handling, testing and packaging of the device, and we do not compensate for wear, tear, tool marks, stains, mistakes and accidents, and other imperfections which gets onto a device during its parts storage, construction, modification, upgrading, repair, tuning, testing, and/or packaging unless they directly, substantially and adversely affect a major described function(s) or feature(s) of the device. We clean and sanitize all devices just prior to shipping, which may still leave some imperfections. While we are always very careful to not make mistakes on anything, occasionally they do occur. If the CD project is not 100% completed due to some non-functional, relatively minor functional or cosmetic specification not being met (eg: type of connector, type of enclosure, type of power supply, the color, texture, composition, size, shape or weight of anything, etc.), upon explicit, written request (delivered email or Postal Mail) by the Client within 14 days of receiving his/her CD project (if already shipped), we may offer a Good Client a modest reduction in the final dollar amount he/she owes us or has paid us for a 100% successfully completed CD project, but the Client does not have the option to refuse to pay the balance for his/her CD project. However in any case, if we dispute the Client's claim of functional deficiency, we may first require the Client to independently prove his/her claim totally at his/her time and expense and beyond reasonable doubt.
Although in our assessment our CD devices work as well or better than others approved by the bureaucracy (eg: FCC, FDA, UL), BECAUSE ALL OF OUR DEVICES ARE UNIQUE, EXPERIMENTAL AND CUSTOM HANDMADE, WE MAKE NO CLAIMS THAT REQUIRE PRIOR GOVERNMENTAL, INDUSTRIAL, COMMERCIAL OR PRIVATE APPROVAL. NOTHING WE PUBLISH IS A PLAN OR HOW-TO-DO MANUAL UNLESS WE SPECIFICALLY AND EXPLICITY DESCRIBE IT AS SUCH. EVERYTHING WE MAKE, SELL OR PROVIDE IS MADE, SOLD OR PROVIDED BY LONE STAR CONSULTING, INC. ON A WITHOUT RECOURSE BASIS TO US WITH EXCEPTIONS EXPLICITLY STATED HEREIN, IF ANY. BECAUSE OF FEDERAL AND OTHER LAWS AND REGULATIONS, WE CANNOT PROVIDE ANY FUNCTIONING ULTRASONIC OR RADIO FREQUENCY (RF) DEVICE WE BELIEVE CAN JAM, BLOCK OR INTERFERE WITH A LICENSED ULTRASONIC OR RF TRANSMITTER OR OTHER PROTECTED COMMUNICATIONS. NOR CAN WE PROVIDE ANY FUNCTIONING DEVICE WHICH WE BELIEVE IS HAZARDOUS OR DANGEROUS (eg: high voltage devices, ignition devices, etc.) AS A FUNCTIONAL DEVICE, OR WE BELIEVE LIKELY ILLEGALLY VIOLATES ANY APPLICABLE LAW, REGULATION OR INTELLECTUAL PROPERTY RIGHT. WE CAN PROVIDE RF, PHONE, MEDICAL*, SURVEILLANCE AND OTHER DEVICES ONLY AS LEGAL, NON-HAZARDOUS, NON-DANGEROUS AND NON-FUNCTIONAL REPLICAS, MODELS, MOCK-UPS or NOVELTIES, AND WITH NO WARRANTY AS TO FUNCTIONALITY, NO TECHNICAL SUPPORT AND NO INSTALLED BATTERIES PROVIDED ("User Manuals" are provided only for historical, conversational piece or artistic purposes only). IF AN ITEM HAS CERTAIN USES WHICH REQUIRES APPROVAL (approval may be in the form of a license, permit or other form of approval accepted by the entity with approval jurisdiction) BY A GOVERNMENT, CORPORATE, INDUSTRIAL OR OTHER ENTITY AND HAS OTHER USES WHICH NO APPROVAL IS BELIEVED BY US TO BE REQUIRED, WE CAN PROVIDE THE ITEM ONLY FOR THEIR LEGAL USES (eg: Dental picks are sold by both dentists/dental suppliers for dental/medical uses and by tool/hardware stores for various mechanical uses; if we included dental picks as part of your device, they would be for their mechanical uses only). For non-functional devices, 1-3 simple final assembly steps are required to convert them into fully functional units but only if the Client is fully licensed and permitted to do so by all applicable authorities, and can do so legally and safely. At our discretion, devices which are overall non-functional, may be provided as partially-functional units if the functional unit(s) is not controversial and has no known illegal, unethical, hazardous or dangerous use (eg: a device which has a power supply and produces both a RF signal and non-RF signals, the power supply and non-RF signal sections may be provided fully functional while the RF section is provided only as non-functional). All parts and descriptions are included with the device for these simple steps for your strictly legal utility, entertainment and educational purposes only. Note that while we can provide some devices or their circuit sections only as non-functional devices/sections to make sure that they are authentic replicas, models, mock-ups or novelties, we test them with dummy loads ("dummy load" testing originates from the standard method used by electronic engineers and technicians to test and align RF transmitters without actually transmitting a RF signal through an antenna which may violate regulations and/or interfere with properly licensed transmitters), but ship them with their specified antennas. NEVER MAKE AN ILLEGAL, HAZARDOUS OR DANGEROUS CONVERSION OR USE OF ANY DEVICE. IT IS CRITICAL THAT YOU DO NOT INTERFERE WITH ANY LICENSED ULTRASONIC OR RF TRANSMITTER FOR ANY REASON, AND IF YOU DO, YOU MUST SHUT OFF THE DEVICE IMMEDIATELY AND NOT USE IT AGAIN. IF YOU ARE UNDER FCC JURISDICTION AND/OR SIMILAR JURISDICTIONS, THEIR APPROVAL(S) OBTAINED BY YOU MAY BE REQUIRED BEFORE PROVIDING US YOUR CDAF FOR ANY FUNCTIONAL ULTRASONIC OR EMF TRANSMITTING DEVICE AND FOR ANY NON-FUNCTIONAL ULTRASONIC OR RF TRANSMITTING DEVICE OR CIRCUIT SECTION WHICH YOU INTEND TO CONVERT INTO A FUNCTIONAL FORM; IF NOT UNDER FCC OR SIMILAR JURISDICTION, WRITTEN APPROVAL MAY BE REQUIRED OF YOU FROM WHATEVER GOVERNMENT AGENCY(IES) OR ENTITY(IES) IN YOUR JURISDICTION IS RESPONSIBLE FOR LICENSING AND PERMITTING ULTRASONIC OR RF TRANSMISSIONS. ALTERNATIVELY, YOUR ULTRASONIC OR RF APPROVAL ENTITY MAY INFORM YOU THAT FOR YOUR LOCATION, THE DEVICE FREQUENCY AND RANGE, AND INTENDED USES OF THE DEVICE, NO LICENSES OR PERMITS ARE REQUIRED. We do not recommend or imply that any illegal conversion, nor other modification or use be made, and again all licensing, permits and other approvals required to convert a non-functioning device to functional and all uses of the device are the sole responsibilities and liabilities of the Client.*No device we provide is provided as a medical device or medically-assistive device, and we make no medical claims, opinions or advice. However, if we believe that any government with jurisdiction would likely classify any device of ours as a medical-type device contrary to our intentions to provide it only as a non-medical device, we can only provide it as a model, mock-up, replica or novelty as stated herein.
EXCEPTIONS TO WARRANTY:
LONE STAR CONSULTING, INC. ASSUMES NO LIABILITY AND EXTENDS NO WARRANTIES, EXPRESSED
OR IMPLIED, FOR USE OF ANY ITEM IN ANY MANNER EXCEPT WHAT IS LEGAL, SAFE, AND
EXPLICITLY DESCRIBED IN EITHER ITS MAKER'S USER MANUAL (unless stated otherwise,
always automatically included with CD devices, but usually not included with
hardware bought thru eBay), OR BY US IF INTENDED OR USED FOR A DIFFERENT USE
OTHER THAN WHAT THE ORIGINAL MAKER HAD INTENDED (eg: dental picks, while originally
intended to clean teeth, but sold by us and many others for mechanical uses
such as for cleaning electronic boards), OR TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER. Note that not every function and feature of some hardware items may
have been tested by us, especially when it comes to eBay items, as we sell such
a huge variety of hardware items, many of them unique and many without User
Manual, that it is not uncommon for us to lack the knowledge of how an item
is supposed to function in its every respect or all of its features (some which
may be undocumented), as well as we may lack the often high specialized equipment
usually required to thoroughly test some items, and some items are sold and
shipped packaged new or sealed with no access to test any function or feature.
In some eBay cases, about all we can do is a power-up test. And some items may
have so many functions and features that it would take an unreasonable amount
of time and resources to individually test each one so sample testing and/or
most important function/feature testing are done instead.
........OUR ADVERTISED DESCRIPTIONS: When we describe an Item made by someone else in our ads - whether eBay, or elsewhere - we try to be as accurate and complete as we reasonably can. We have 1,000s of different Items listed on eBay and elsewhere ranging from ICs to antiques and we are not an expert about all of these Item types, so we occasionally make an misstatement, error, oversight or omission (if we have made a misstatement, error, oversight or omission, please freely email us about it, and we will try to correct it), and we assume no liability for doing so. And many of our descriptions depend upon the representations of the Items by those who sold them to us - often verbal representations because much of what we buy is person-to-person. Item function and completeness is one issue, because like all of the big electronic parts and equipment sellers (eg: Digi-Key, JameCo, Mouser, Allied Electronics, Newark, Farnell, JDR Microdevices, etc.), we can't test every part we sell. Item packaging is another issue. Many of the Items we obtain and sell are acquired new in their original packaging and never used by us. Much of this packaging is very old, and while the Item itself is still in new, pristine condition or perhaps just a little dusty, its package may be on its last legs. As the result, the Item's original packaging may be torn, opened or crumbly, and we may even have to replace the original packaging with a new 4-mil thick transparent plastic bag to adequately protect and preserve the Item. In some cases, we must remove an Item from its original package to photograph it for our ads or to test it. Therefore, an Item we bought in its original packaging and then sold, while very likely will be shipped in its original undamaged and unopened packaging, in some cases, the original packaging may be damaged, opened or even replaced, for which we assume no liability. If the Item's original packaging is important to you (eg: you are a collector), we require that you clearly state that in an email to us about the Item prior to buying or bidding on it, in which case, if possible, we will set aside that Item type with the best packaging for you, else we will assume that original packaging or its condition is not important to you.
NO OTHER WARRANTIES OR LIABILITIES TO US APPLY, EXPRESSED OR IMPLIED, EXCEPT THOSE EXPLICITLY STATED UNDER OUR POLICIES. ALL HARDWARE WARRANTIES ARE ALSO NULL AND VOID UNDER ANY OF THE CONDITIONS BELOW:
WARNING: Nothing in any device we sell or otherwise provide is to be repaired, modified, upgraded or disassembled by the Client. Handling or disassembly of the electronic components within these devices may result in exposure to lead primarily in the form of solder, which is known to the State of California to cause cancer, birth defects, and other reproductive harm. Note that Lone Star Consulting, Inc. never intentionally uses any paint, coating or other external chemical to the exterior of any device it sells or otherwise provides which contains lead, any other toxic heavy metal or any other chemical or substance known to be banned as harmful to people or animals.
In addition to all of our Policies described on this webpage and our other webpages, the following Miscellaneous Policies also fully apply => Miscellaneous Policies
In addition to all of our Policies described on this webpage and on our other webpages, the following Policies also fully apply relevant to John Williams and to all members of his family => Personal Policies
Pinpointed Hotlinks to All Listed Device Types => Sitemap
CAUTION: Everything we sell is sold for legal utility, educational and entertainment purposes only under our published Policies.
NOTE 1: We make no medical, legal, scientific, engineering, supernatural or paranormal claims including but not limited to claims about the existence, extent, intentions, purposes and capabilities of space aliens, ghosts, spirits, psychic powers, psionics, mental telepathy, precognition, auras, clairvoyance, remote viewing and pschokinesis - all related CD projects we do are based on our proprietary theories SHOULD they actually exist AND if the Client does not clearly specify in his/her CDAF another theory he/she wants the CD device design to be based upon.
NOTE 2: By Policy, we
never recommend for or against, approve or disapprove, sponsor, endorse, support,
guarantee, or take any responsibility for any of the content of any non-Lone Star Consulting, Inc. webpage, website, advertisement, publication or other
statement EVEN IF WE HAVE PROVIDED A HOTLINK TO IT. And by Policy, we never
recommend for or against, approve or disapprove, sponsor, endorse, support,
guarantee, or take any responsibility for any non-Lone Star Consulting, Inc.
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