LONE STAR CONSULTING,
Policies (this webpage)
Pinpoint Hotlinks to All
Listed Device Types (devices.htm
All of our Topics and Titles have hotlinks at ==> sitemap.htm
FOR POLICIES: Welcome to Lone Star Consulting, Inc.! Thank you for
contacting us for your high-tech needs. This is our official Policies webpage.
The hotlink to our Online Catalog and Sitemap are at top of page, else please
hit the Back button on your browser to return.
Why do you have so many detailed policies? Today's overly-legalistic business environment requires them. Some policies are required to be stated by law - not just by us but by all sellers of equipment or services. And today, a small minority of Clients (less than 5%) apparently have but one goal in life and that goal is to ferret out even small loopholes in business policies to victimize legitimate businesses. When you buy just about anything today - product or service - it is virtually always accompanied by some long, detailed set of official provisions, disclaimers, qualifications and other policies. Even simple stuff sometimes requires many pages of policies. The greater the number, variety and complexity of the products and services sold - the more policies are usually required. In addition, since some of our Customized Devices (CD) are controversial in nature and offend powerful interests (e.g. powerful and ruthless energy barons, perpetrators of electronic attacks and mind control attacks, jealous competitors, corrupt politicians, self-serving bureaucrats, etc.) eager to find excuses for putting us out of business to promote their own agendas, we cannot leave ourselves vulnerable to those who are quick to try to take bad advantage of even the smallest loophole. And a small number of people are out to look for loopholes to take bad advantages of businesses - we must try to cover all of our bases and that requires detailed policies (e.g. our PayPal limit to foreign Clients is $250, to evade this limit, a foreign Client PayPal-paid us $200 and $230 for $430 device, so we had to add in, '... no single or multiple payments which total exceeds $250'). As business people, we don't like to write-up extensive and detailed policies any more than you like to read them as consumers. However, we must do so because even abuse by only 1% of a business's Clients can heavily damage - even destroy - a legitimate business where the other 99% are satisfied, and force that business to substantially raise its prices to the 99% of its satisfied Clients as an additional "cost of doing business." It is certainly not our intent for any of our policies to be viewed as unfriendly or personally insulting in any way to our good Clients. We do very much appreciate your business and value you as a good Client, and do our best to provide you excellent products and services. Thank you very much for your business. May you have the best of successes in all that you do. We sincerely intend to do an excellent job for you so that you return to us for your future needs, and spread the good word about us. Again, thank you! - John J. Williams, M.S.E.E., President
OUR MOTTO: To
Provide Our Clients with The Best Devices and Services
We Reasonably Can Do - to Meet or Exceed Every Client Specification.
To Fulfill All of YOUR Customized Devices Needs Now and in Future
NOTE 1: "Customized Devices" means
exactly what it says. Our CD designs are almost always unique in both design
and layout (not off-the-shelf or over-the-counter hardware; see below for multiple-item
exception to uniqueness), often innovative (i.e. nonstandard and nontraditional),
hand crafted (not assembly line or mass produced), and are of an artistic and
experimental nature, and done to include any and all Client-unique and customized
specifications the best we reasonably can. Further, we at Lone Star Consulting,
Inc. may use parts and materials in innovative ways for which they were not
originally intended (e.g. using wood dowels as a RF coil forms, copper tubing
to make antennas, etc.), many of which you may also see in electronic design,
amateur radio, robotics and modeling publications and websites, innovations
which we have tested to reliably perform well for our uses. We do this to save
YOU high tooling charges and unnecessary delays which otherwise might result
to shop-make or obtain from commercial sources expensive, highly specialized,
time-consuming and/or hard-to-find parts and materials, which would cost you
much more money, likely result in delays, and may even not be reasonably possible.
And sometimes there is no known commercially standard part/material for that
component value or type at any price (e.g. our very flat ACSAR antennas described
on our devices.htm webpage to access slots and between dense PC boards). We
use nonstandard and hand-crafted parts and materials only where we believe that
they will save you much money and time while providing improved or at least
equivalent performance to the expensive, rare or non-existent factory-made part.
Note that in any project using possibly 100s of parts, parts in common with
our other similar projects may substantially differ because of the custom-made
and uniqueness attributes of our CD projects and Client specifications, and
the specific and unique characteristics of the parts themselves. This does not
imply that even where the parts are identical that the designs or layouts supporting
the parts are also identical to our similar previously implemented projects,
because we custom-select, custom-modify and custom-tune our CD devices to individually
optimize each implementation.
All parts have physical tolerances (e.g. a 1K ohm, 5% resistor may be 950 ohms or 1050 ohms and still be in spec), and because tolerance errors tend to add up, in many cases you can build two circuits using exactly all the same parts with each circuit producing substantially different performances as common with mass-produced electronic devices. We hand select and fine-tune our parts to produce the optimum results. The actual parts and materials we select may even vary greatly from those described in our device-type descriptions to improve device performance. Our goal is always to meet or exceed every Client specification. We do our reasonable best to optimize device performances, which usually means that even where various sections may be intended to be identical, to obtain the highest optimum performances, there will likely be substantial differences in the parts and materials used, how the adjustable parts are adjusted, and how parts and materials are laid out and installed. For example, many transistors of the same part # vary widely in their actual electronic properties, so we usually hand-test and select only those in our supply which provide the best performances, and then individually select their bias resistors for optimum performances. In contrast, mass producers of electronic equipment often don't optimize their identical circuit sections, and that is why their electronics often experience poor, unreliable and inconsistent performances and deteriorate and break fairly easily and fast, and require costly repairs and replacements.
NOTE 2: We are in business to serve you and we sincerely want you to return to us for your every CD need. Therefore, we try our best to reasonably price our CDs, and to provide them to you as fully functional and as fast as we reasonably can. So that we can most clearly understand your CD needs and properly estimate for them, we cannot assure you that we can do your CD until you send us your completed Customized Devices Application Form (CDAF - green link at top of our webpages) and we analyze all known factors involved, and if we can do your CD project, provide you reliable time and cost estimates. This applies to all devices we may be called upon to make. Due to the great number, uniqueness and possible variations of our CD devices, and the usual large number of required individual parts typical of our CDs (which can run into the 100s), and design changes often to improve performance, reduce size and cost, etc., much effort is usually involved even for some relatively "simple" projects. While almost all of the parts we require are usually commonly available from stock we have guaranteed access to, our devices sometimes require a part(s) that is not found to be available when we need it, in which case we will likely attempt to fabricate it, but if not a project delay may result (usually of a few days) until the part(s) becomes available or, if possible, we change our design (some parts may be only sporadically available; in rare cases, a specific part(s) may be critical to the design, and if we cannot obtain or fabricate the part(s) or reasonably change our design, then the specified CD device cannot of course be done). And while we like to get our CD devices to our Clients at top speed, if we are locked into other earlier projects, our time estimates may vary between even similar CDs. All of these factors can cause variations of what we can offer, to whom we can offer it to, at what price, and when it will be available. Therefore, we assume no liability for a lack of a pattern, continuity or repeatability associated with any aspect of our business operation, including but not limited to device design and layout, and caused by any reason. Further, we can make device-type or service-type availability, webpage, description and price changes (prices associated with device types are rough ballpark figures anyway and do not include special customizations) at any time and without prior public notice or liability - unless we are contracturally locked into a specific description, specifications and estimated time and cost. For example, if you order Device-type A from us and it takes us N days to ship it, and then you later order another Device-type A, we cannot guarantee that we can provide the second one to you, and if we can, it may take less or more than N days to ship it, it may be priced less or more than your previous one, and while both are optimized and function very similarly, it will most likely be designed and/or laid out differently and uniquely. If you need more than one CD device, it is almost always better to submit CDAFs for each of them all at once (see our multiple devices policies below). If you need a device but want to postpone contracting for it, please be advised, we cannot guarantee later availabilities (NOTE: if your delay is for financial reasons, we will seriously consider items for trade (especially new small electronic parts); and in many cases we will accept non-refundable partial downpayment of at least 1/3rd to make sure that we can complete your CD project when you can later pay for it in full or need it, barring unforeseen problems (balance must be paid off within 90 days unless prior written arrangements are made with us first - we cannot ship an Item or provide a service until full payment is received and deposited by us, and cleared to our satisfaction; see near bottom of this page for payment details)).
NOTE 3: To provide you the most cost effective CD we reasonably can, due to the high specialization required by some CDs and in cases where specialized test equipment is required, we may subcontract out part and perhaps even all of the technical aspects of your CD (if you are interested in becoming a subcontractor for us or supplying us parts or electronic test equipment, send us complete information by .txt file only). Each device we make or modify is handmade or hand-modified and optimally tuned by us (we don't use mindless robotic assemblers) or by our subcontractor in the USA; thus individual variations are common and expected even for devices which have the same design, layout, parts or functions. Each device we make or modify is the hand-crafted unique artistic and creative expression of its maker or modifier.
TERMINOLOGY: The terms, "you", "yours", and "person" found herein refer exclusively to any person or other entity (past, present and future) who inquires about or obtains a Lone Star Consulting, Inc. product or service from any source or by any means, or who inquires about Lone Star Consulting, Inc. or any of its personnel, and includes, but is not limited to, all Lone Star Consulting, Inc. Clients. The terms, "we", "our", and "us" found herein refer to LONE STAR CONSULTING, INC., all of which also collectively and individually refer to all of its officers, employees, agents, predecessors, successors and assigns. Unless these terms are used in a context that clearly also include you, these terms do no include you. The terms, "he", "his" and "him" are used in their generic senses only, and equally apply to both to males and females, and mean the same as "you" and "yours". "CD" means Customized Devices, and "CDAF" means Customized Devices Application Form; unless otherwise noted or clear from text meaning, all policies referring to CDs equally refer to our Technical Life Coaching (TLC), and to our Website Design Services (WDS). "Client" is an all-inclusive term which refers herein to anyone who is a customer or Client to Lone Star Consulting, Inc. in any ordinary sense, and it also refers to anyone else and to any other entity (e.g. business, institution, non-profit, government, etc.) else which buys or trades with us, and it also refers to anyone else and any other entity else which directly or indirectly obtains from us or expects us to provide a product, service or information (even if we do not charge for it, and even if no or partial payment for it is received by us). Any where we use the term, "customer" or similar, it means "Client" as we define "Client" herein. All of these terms include, but are certainly not limited to, all of LONE STAR CONSULTING, INC. past, present and future customers and Clients.
PRIVACY POLICIES: Our Consumer Privacy Policies are simple and highly protective of our Clients. As long as you fully pay for your projects on a timely basis and your payments don't bounce, your intentions are legal, and you do not attempt to cause us harm, Lone Star Consulting, Inc. considers you to be a GOOD CLIENT, in which case it does not care who you are and it fully respects your confidentiality. For our Good Clients, our only interest is providing you great devices and support at reasonable prices and shipped as soon as possible, so that you come back to us time and time again for all of your future Customized Devices needs.
FOR OUR PRIVACY POLICIES FOR OUR GOOD
CLIENTS, WE ARE THE UNIQUE EXCEPTION:
(1) WE NEVER DEPOSIT ON YOUR COMPUTER ANY COMPUTER COOKIE, SPYWARE, ADWARE, INFECTION, SPAM, KEYLOGGER OR MALWARE OF ANY KIND.
(2) WE NEVER INFECT OUR COMPUTER LINKS OR IMAGES, OR DO AN AUTOMATIC REDIRECT ON YOU TO AN INFECTED SITE, FILE OR IMAGE.
(3) WE NEVER BUY, SELL, TRADE, GIVE AWAY, DISTRIBUTE OR OTHERWISE DISCLOSE OUR MAILING LISTS.
(4) WE DON'T HAVE ANY 'GLOBAL PARTNERS.'
(5) WE ARE NOT AN AGENT FOR, A FRONT FOR, A STING OPERATION FOR, A SNITCH FOR, OR PARTNERS WITH ANY GOVERNMENT OR CORPORATE ENTITY, OR ANYONE YOU HAVE SPECIFICALLY TOLD US IS SUSPECTED OF DOING YOU HARM.
(6) WE NEVER VOLUNTARILY SHARE CLIENT PERSONAL INFORMATION WITH ANY GOVERNMENT OR CORPORATE ENTITY.
Almost all other commercial websites you visit on the Internet will secretly deposit on your computer cookies (usually tracking cookies), spyware, adware, keyloggers, viruses, worms, trojan horses, and/or other malware each time you visit them, and spam you thereafter, and then sell whatever information they can get on you to their international, 'global partners' and anyone else they want to. In addition, you risk with some other commercial websites of having your computer (further) infected if you click on one of their links or to enlarge one of their images, or provide you infected links or images, or automatically redirect you to an infected site, file or image. To the contrary, we respect the privacy and confidentiality of our Good Clients. NEVER DO SENSITIVE BUSINESS WITH ANYONE WHO WILL NOT PROMISE YOU IN WRITING AS A GOOD CLIENT ALL OF OUR PROMISES ABOVE - ELSE YOUR RISKS OF BEING COMPROMISED IS VERY HIGH.
FREE UPGRADE POLICIES: AS A COMPLIMENTARY SERVICE TO OUR CLIENTS, FREE UPGRADE IS CONSIDERED WHEN AFTER COMPLETION OF A CD DEVICE (within 90 days), WE REALIZE THROUGH OUR OWN RESEARCH OR THAT OF OUR CLIENT THAT A BETTER PART, CIRCUIT DESIGN AND/OR LAYOUT IS REASONABLY AVAILABLE. The way we design most of our circuits, we usually can relatively easily and quickly make substantial upgrades and modifications. We offer free upgrade opportunities for our good Clients because Client satisfaction is important to us and we want your future business. When we do a free upgrade, we always try our best to substantially improve device function and value to our Client. We seriously consider all reasonable upgrade suggestions made by Clients (we are always interested in new ideas). ALL UPGRADES ARE MADE SOLELY AT OUR DISCRETION, BY US, AND TOTALLY AT OUR EXPENSE; WE MAY REFUSE WITHOUT LIABILITY TO DO AN UPGRADE IF WE BELIEVE THAT THE UPGRADE IS NOT TECHNICALLY FEASIBLE, OR IT WOULD RESULT IN A DIFFERENT DEVICE, OR IT WOULD REQUIRE MAJOR CHANGES IN CIRCUIT LAYOUT, OR THE RESULTANT UPGRADE WOULD LIKELY PRODUCE ONLY MINOR OR COSMETIC IMPROVEMENTS, OR THE UPGRADE PARTS ARE NOT AVAILABLE, OR FOR ANY REASON WE CANNOT SCHEDULE THE TIME FOR DOING THE UPGRADE. IF IN THE PROCESS OF UPGRADING AN ITEM, IT BECOMES DAMAGED, DESTROYED, LOST OR NOT IMPROVED, WE WILL MAKE NO REFUND, FREE-OF-CHARGE REPLACEMENT OR ACCEPT ANY LIABILITY. No other company we know of will even consider doing free upgrades.
All commodities purchased from Lone Star Consulting, Inc. are to be handled in accordance with US law including but not limited to the Export Administration Regulations, (EAR); International Traffic in Arms Regulations; US Department of State; US Department of Homeland Security; US Department of Commerce and US Office of Foreign Assets Control. Diversion contrary to US law is prohibited. No device or service we provide is intended for foreign use, with the possible exception of Canada, and perhaps a handful of other countries considered by the US to be allies of the US, and requires our prior explicit written permission. Clients assume 100% liability and responsibility for any and all problems which directly or indirectly result because they exported to a foreign country any device or service we provided them, or received, transferred, possessed, used, stored, sold or gave away in a foreign country any device or service we provided them.
SEVERABILITY/WAIVER: ALL POLICIES FOUND
HEREIN ARE APPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE
LAW. IF FOR ANY REASON A COURT OF COMPETENT JURISDICTION FINDS ANY PROVISION
OF THESE POLICIES, AND TERMS AND CONDITIONS OF USE (herein referred to as "policies")
INVALID OR UNENFORCEABLE THAT POLICY PROVISION WILL BE ENFORCED TO THE MAXIMUM
EXTENT WHICH THE LAW PERMITS, AND ALL OTHER POLICY PROVISIONS WILL REMAIN IN
FULL FORCE AND EFFECT. FAILURE TO ENFORCE ANY POLICY PROVISION WILL NOT BE DEEMED
AS A WAIVER OF FUTURE ENFORCEMENT OF THAT OR ANY OTHER POLICY PROVISION. ANY
WAIVER , AMENDMENT, OR OTHER MODIFICATION OF ANY POLICY PROVISION WILL BE EFFECTIVE
ONLY IF IN WRITING BY LONE STAR CONSULTING, INC. IF THERE IS ANY DISAGREEMENT
AS TO THE INTERPRETATION OF ANY POLICY PROVISION DESCRIBED HEREIN, ANY REASONABLE
INTERPRETATION BY LONE STAR CONSULTING, INC. SHALL PREVAIL. LONE STAR CONSULTING,
INC. RESERVES ALL RIGHTS NOT EXPRESSLY GRANTED HEREIN.
This policies webpage supersedes all earlier policy webpages. A new, changed or deleted policy (a deleted policy is a policy which appears in an earlier publication of our policies, but now no longer appears), description or estimated price goes into effect immediately upon publication of a webpage by us which describes it. A new, changed or deleted policy is never an admission that any relevant previous policy was in error or invalid. Descriptions, specifications, estimated costs, estimated completion times, Item quality and Item quantity which are in effect at the time of contract remain unaffected by the new, changed or deleted policy, unless both you and us have agreed in writing to any change in them after the time of contract. The "time of contract" is when both you and we have received the acceptance of the contract by all parties to it, which may or may not relate to when a payment is made. If a contract is amended, revised, updated or otherwise changed either verbally or in writing, the "time of contract" applies to the amended, revised, updated or changed contract and no longer to any previous contract version. Further, if a new, changed or deleted policy does not both substantially and negatively (to the Client) change the Item contracted for (estimated price or completion or shipping time, or Item description or specifications, or quality or quantity of Item), our new, changed or deleted policy immediately applies (e.g. if a policy is changed to reflect a new address, then the new address applies even though the contract states the previous address). If you have an existing contract with us or you are in the process of contracting with us within the next 15 days and if you reasonably believe that you will be adversely affected by a new, changed or deleted policy, you have 15 days from the publication date of our new, changed or deleted policy to notify us about your objections to our new, changed or deleted policy in writing (specifically, explicitly, fully and accurately describe why the new, changed or deleted policy adversely impacts you) so that we may consider exempting you from our new, changed or deleted policy (we don't unreasonably refuse exemption requests; however, exemption is not guaranteed; if we provide exemption to you, it will be explicit, specific and in writing; all exemptions are on an individual basis only). After a new, changed or deleted policy has been published more than 15 days, it remains fully in effect, without exemptions we did not previously provide in writing, unless and until we again delete, change or reinstitute the policy by means of publishing.
OUR ONLINE AUCTION CLIENTS / CONTACTS ONLY: If any policy herein clearly conflicts with any explicit policy of the Online auction service you purchased or attempted to purchase our Item through, or inquired about our Item or us through or to, the policy of the Online auction service shall prevail for that specific Item or inquiry and limited to that specific conflicting policy part; all non-conflicting policies stated herein shall prevail.
ALL OF OUR CD DEVICES ARE CONSIDERED TO BE UNIQUE, INDIVIDUALLY HANDMADE, AND OF ARTISTIC, CREATIVE, INNOVATIVE AND EXPERIMENTAL NATURE, AND ARE PROVIDED FOR LEGAL UTILITY, EDUCATIONAL AND-OR ENTERTAINMENT PURPOSES ONLY. NO ILLEGAL OR UNETHICAL INTENTION, USE OR PURPOSE IS RECOMMENDED OR IMPLIED, AND DO NOT CONTACT US FOR ANY ILLEGAL OR UNETHICAL INTENTION, USE OR PURPOSE TOWARDS US, ANYBODY ELSE, ANY ANIMAL, OR ANY OF OUR PRODUCTS OR SERVICES (some examples of devices we CANNOT provide are devices which illegally intercept or jam communications (including satellites and cellphones), interfere with licensed RF transmissions, cheat utility companies, jackpot casino equipment, perform any medical function, are radioactive, make anything illegal or unethical, or retaliate against or otherwise injure a person, animal or property). We shall assume that if you contact us for any hardware and/or services which are likely to be be illegal or unethical, you are just simply joking with us. As a small business, we simply cannot know all of the applicable laws and regulations of all of the 1,000s of national and international jurisdictions. Therefore, the Client assumes full and exclusive liability and responsibility that he/she can legally and ethically buy, have shipped to him/her, use, store, and resell or otherwise dispose of any hardware or service we provide him/her under our policies. We always intend to be 100% legal and ethical. If you believe that anything we describe, offer or sell or any of our policies is illegal or unethical in your jurisdiction, please email us with complete details and document your every assertion and we will seriously consider deleting or changing it. Again, never buy any hardware or service from us which you are reasonably certain is illegal or unethical in your jurisdiction. If you have any inquiries, other questions or concerns about anything we offer or sell or any of our policies which you have any interest in for any reason or purpose, you assume full liability and responsibility of providing them all and completely to us in writing by email or postal mail to us and having them fully addressed by us prior to taking any action relevant to our product, service or policy.
Be advised that any claim a business makes, it may be forced to prove it to the satisfaction of powerful politicians and bureaucrats, which can be an impossible burden regardless of how factual the claim is. For example, it can be just as impossible to "prove" to the subjective satisfaction of often dictatorial, agenda-driven, publicity-seeking and self-serving government functionaries that gravity exists and the world is not flat than to prove that mind control, space aliens or psychic powers exist. THEREFORE, WE MAKE NO MEDICAL, LEGAL, SCIENTIFIC, ENGINEERING, PARANORMAL OR SUPERNATURAL CLAIMS, OR OFFICIAL ADVICE OR OPINIONS (all advice and opinions are personal lay advice and opinions; claims include but not limited to claims about the existence, extent, intentions, purposes and capabilities of space aliens, UFOs, ghosts, spirits, spirit world, psychic powers, psionics, mental telepathy, precognition, auras, clairvoyance, remote viewing, psychokinesis, electronic attack, mind control and similar - all related CD projects we do are based on our proprietary theories SHOULD they actually exist AND then only if the Client does not clearly specify in his/her CDAF another theory he/she wants the CD device design to be based upon). [NOTE #1: We are not licensed to practice medicine or law, and therefore we cannot and do not provide medical or legal advice or opinion, make medical or legal claims, or make devices intended for any medical or medical assistive use (although some devices may function very similar to medical devices if used in that way (e.g. dental picks, which also have many non-dental uses), no device we make is intended for any medical use or medically assistive use, but for uses such as mind control and electronic attack detection and countermeasures, ESP/alien research, biometrics research, plant stimulators, etc.), or tell you what the causes are for any particular medical-like manifestation; nor anything we may provide you is to be used for a medical diagnostic, treatment or assistive reason or to in any manner interfere with, delay or replace any medical procedure prescribed or likely to be prescribed for you by any licensed medical entity; all medically-related statements made by us are lay, anecdotal and personal opinion-type statements only] [NOTE #2: The term, "medical" is very broadly defined relevant to all of our policies to include ALL types of devices that can be applied to any biological system (man or animal) and that would require special licensing or is specially regulated to make, possess, sell or distribute, including but not limited to medical profession-type devices, dental devices, psychological devices, chiropractic devices, assistive-living devices, ambulatory devices, and veterinary devices].
WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANYTHING WE PUBLISH IN ANY OF OUR PUBLICATIONS (INCLUDING BUT NOT LIMITED TO OUR USER MANUALS AND OTHER MANUALS, BOOKS, SOFTWARE, CATALOGS, FLYERS, AND PROMOTIONS).
OUR CATALOGS: We frequently update our FREE Online Catalog (i.e. our webpages), so please bookmark and visit them often. Some folks need an offline Catalog, which we also provide (see price in our Header above), but only in CDROM form. We do not have a printed Catalog anymore. Accessing our Online Catalog, our CDROM Catalog or any other form of our Catalog never transfers any proprietary rights to anyone. Also, our CDROM Catalog may be missing some of our images - all of the webpage texts should be there - because our images are stored on various medias and it is far too time-consuming to transfer all of our images of our constantly updated Catalog to CDROMs.
WE ARE A CUSTOM-DESIGN HOUSE WHICH PROVIDES DEVICES UNIQUELY TAILORED TO OUR CLIENT'S NEEDS, AND ALMOST NEVER FOUND ANYWHERE ELSE. THE DEVICE-TYPES WE DESCRIBE ON OUR DEVICE-TYPE WEBPAGES ARE THE TYPES OF CUSTOMIZED DEVICES WE HAVE MADE AND CAN MAKE - WE ARE NOT LIMITED TO THESE DEVICE TYPES - WE ARE VERY VERSATILE WITH TREMENDOUS PARTS, EQUIPMENT AND KNOWLEDGE RESOURCES - WE WILL SERIOUSLY CONSIDER A PROPOSAL YOU HAVE FOR ANY LEGAL DEVICE (whether or not we currently have a device-type like that) - WE CAN USUALLY ALSO COMBINE, CHANGE AND/OR INCREASE FEATURES AND/OR FUNCTIONS OF ANY DEVICE-TYPE WE DESCRIBE WITH ANY OTHER DEVICE-TYPE AS PER YOUR UNIQUE SPECIFICATIONS. DESCRIPTIONS OF OUR CD SERVICES AND RESULTING DEVICE TYPES (e.g. from devices.htm webpage) ARE LIMITED TO OUR WRITTEN DESCRIPTIONS ABOUT THEM; WE TAKE NO RESPONSIBILITY FOR THE ACCURACY OF ANY SUBSEQUENT VERBAL OR WRITTEN DESCRIPTIONS OF THEM BY ANYONE. NOTE THAT IN ALL ADVERTISEMENTS AND PROMOTIONS OF OUR CD SERVICES WE ARE ONLY PROMOTING A SERVICE TO MAKE A DEVICE AS DESCRIBED ON THE CLIENT'S CDAF. THE MANY DEVICE-TYPES WE DESCRIBE ARE MEANT ONLY TO SERVE AS A LIMITED SET OF EXAMPLES OF THE TYPES OF DEVICES THAT MAY OR MAY NOT RESULT FROM OUR ATTEMPTING TO RENDER ANY CD SERVICE AND NOT AS ANY ADVERTISEMENT OR PROMOTION OF ANY EXISTING DEVICE (nothing we sell is an Off-the-Shelf or Over-the-Counter Device) - EACH CDAF SERVICE IS INDIVIDUALLY APPLIED FOR THROUGH THE CDAF PROCESS, EVALUATED AND MAY OR MAY NOT BE APPROVED, ALL RESULTING DEVICES (IF ANY) ARE UNIQUELY AND ARTISTICALLY CUSTOMIZED AND HANDMADE BASED ON CLIENT SPECIFICATIONS TO THE BEST OF OUR ABILITIES.
ALL DEVICES CONTRACTED FOR AS FUNCTIONAL ARE PROVIDED TURN-KEY: Everything we provide as a functional device is TURN-KEY (we can also provide non-functional and partially-functional models, mock-ups, replicas and novelties, as well as kits and written research reports if the Client specifies on his/her CDAF or may be required by law). All of our functional devices are fully-constructed and thoroughly tested devices (not kits) with all required cables, transducers, power supplies and User Manual for turn-key operation. We generally do not ship devices with external power and transducers cables plugged-in or screwed on, with batteries installed (for battery-operated devices, new alkaline batteries are included for all USA orders but not usually installed), and similar, to minimize the risks of shipment damage or accidental activation. Computer and other turn-key electronic equipment makers in general also do not typically ship their equipment with cables plugged in, and some do not even come with batteries (or with cheap half-filled OEM batteries). Batteries are not included for non-USA orders because of possible security- and safety-related legal reasons of some non-USA jurisdictions. And we have also found that some foreign Customs officials confiscate or steal new alkaline batteries while others will try to roughly plug them into the device, or try to plug them in with the opposite polarity, thereby possibly damaging the device (not knowing this, some Clients blame us for missing batteries or damaged battery connections or used appearance of the Customs manhandled devices they get). NOTE: Lone Star Consulting, Inc. is not a manufacturer - we are a custom laboratory which designs and produces unique customized devices, including prototypes, which are unique, handmade, innovative, artistic and creative in nature, and experimental.
AS POLICY, WE NEVER RECOMMEND, ENDORSE OR REFER TO EITHER POSITIVELY OR NEGATIVELY ANY OTHER COMPANY OR PRODUCT OR SERVICE OF ANY OTHER COMPANY, EVEN IF IT IS LISTED OR HOTLINKED ON ANY OF OUR WEBPAGES. AND ANY SUCH EXPRESSED OPINION IS STRICTLY A PERSONAL LAY OPINION OF ONE OF OUR OFFICERS OR EMPLOYEES AND SOLELY OF AN ANECDOTAL NATURE.
This webpage supersedes all earlier versions of this webpage (whether online or hardcopy), and it becomes effective immediately upon its publication. Offer descriptions, prices and policies which are in effect on the date and time of a CD payment being made (as based on the postmark) are the effective descriptions and policies - even if the Client uses an older form. NO PROVISION FOUND HEREIN CAN BE WAIVED, MODIFIED, OR AMENDED EXCEPT BY EXPLICIT WRITTEN AGREEMENT BY LONE STAR CONSULTING, INC., AND THEN ONLY TO THE LIMITED EXTENT OF THIS AGREEMENT.
TO WHATEVER EXTENT WARRANTIES MAY APPLY, WARRANTY APPLIES SOLELY AND EXCLUSIVELY TO THE PERSON WHO CONTRACTED FOR THE PRODUCT OR SERVICE, AND NO WARRANTY IS TRANSFERABLE OR ASSIGNABLE IN ANY WAY, EVEN IF THE PERSON(S) OR ENTITY(IES) PAYING FOR ALL OR PART OF THE ITEM IS NOT THE PERSON OR ENTITY WHICH CONTRACTED FOR THE PRODUCT OR SERVICE. UNLESS PROHIBITED BY LAW THAT APPLIES TO UNIQUE, CUSTOMIZED, INDIVIDUALLY HANDMADE, EXPERIMENTAL AND ARTISTIC ITEMS AND SERVICES (may apply in some states), LONE STAR CONSULTING, INC. DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE OR USE FOR ALL CD SERVICES AND ITEMS AND FOR ALL PARTS AND SUBSECTIONS OF ALL CD SERVICES AND ITEMS. FURTHERMORE, UNLESS PROHIBITED BY LAW THAT APPLIES TO CUSTOMIZED, INDIVIDUALLY HANDMADE, EXPERIMENTAL AND ARTISTIC SERVICES AND ITEMS (may apply in some states), WE ASSUME NO LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, COMPENSATORY, PUNITIVE, EXEMPLARY, OR OTHER DAMAGES REGARDLESS OF THE CAUSE AND WITHOUT LIMITATIONS (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS AND DAMAGES THAT RESULT FROM DELAY, INCONVENIENCE OR LOSS OF USE) FOR ALL CD SERVICES AND ITEMS WE PROVIDE - EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DESCRIPTIONS OF CD SERVICES AND DEVICE-TYPES (e.g. from devices.htm webpage) ARE NOT WARRANTEES. FURTHERMORE, UNLESS PROHIBITED BY LAW THAT APPLIES TO CUSTOMIZED, INDIVIDUALLY HANDMADE, EXPERIMENTAL AND ARTISTIC SERVICES AND ITEMS (may apply in some states), THE ABSOLUTE MAXIMUM AMOUNT THAT LONE STAR CONSULTING, INC. IS EVER LIABLE FOR IS 100% OF THE PRICE OF ANY CD SERVICE OR ITEM, PAYABLE ONLY TO THE ORIGINAL PURCHASER OR TO HIS/HER ESTATE. (Note: Some jurisdictions may not allow the exclusion or limitation of certain warrantees (e.g. implied warrantees) and/or liability for certain damages (e.g. consequential or incidental damages) even for individually handmade, experimental, customized and artistic items and services as is all of our CD devices and services, in all cases where exclusions or limitations are not fully permitted, these exclusions and limitations of our warrantees apply to the minimal extent possible as determined by a court of law of competent jurisdiction.)
WHEN YOU PROVIDE US YOUR CDAF, WE DO OUR BEST TO PROVIDE YOU AS FAST AS POSSIBLE REASONABLE TIME & COST ESTIMATES. While we are extremely versatile and can do many different types of unique CD projects, we can never guarantee that we can do any particular CD project. CD projects are usually complex and require many parts and often specialized test equipment and some times special materials. In addition, the proposed CD project may not be feasible or can be done with a reasonable amount of resources within a reasonable amount of time for a reasonable price. Or the proposed project may be, in our opinion, unsafe, illegal or unethical to do, or to otherwise place us in jeopardy. Or we may not be able to find the right parts or they are not legal to acquire, or something happens which severely interferes with project scheduling (e.g. a natural disaster, major crime, illness or injury to key personnel, etc.). In such relatively rare cases, we will first try to do a reasonable and legal workaround, but if we can't, we will not provide Time & Cost Estimates, and we accept no liability. Proposed CD project CDAF may describe customizing specifications beyond what our described version of the device, or an unexpected price increase in a required part or other resource may occur, so our Cost Estimate for any CD project we can do may substantially exceed the rough estimate we provide in our device description that is closest to the proposed CD project. YOU ARE UNDER NO OBLIGATION TO ACCEPT OUR ESTIMATES. Usually, right after we determine whether or not we can do your proposed CD project, we will email you with our Time & Cost Estimates. You then have 2 working days to decide whether or not you want us to do your CD project, and email us back. If you agree to us doing your CD project or you don't email us back clearly stating for us to not to do your CD project within that time, we will assume that you have fully agreed to our Estimates, and we will then immediately start on your CD project and mail you the formal Time & Cost Estimates form for you complete and mail back to us with your 1/3rd non-refundable downpayment. Whether or not we can do a CD project or, if we can, how well we do the CD project, the non-refundable CDAF evaluation fee is never refunded and carries no liability with it. For most CD project estimates, our low evaluation fee covers only a small part of our actual costs in providing the estimate, and is there basically to establish Client sincerity.
IF AN ONGOING CD PROJECT IS CANCELED FOR ANY REASON AFTER 5 DAYS INTO THE PROJECT OR 75% OF ITS ESTIMATED COMPLETION, WHICHEVER OCCURS LAST, THEN THE FULL ESTIMATED AMOUNT OF THE CD MUST BE PAID IN FULL WITHIN 30 DAYS OF SUCH CANCELLATION - EVEN IF IT IS LATER SHOWN THAT THE CD ITEM IS NON-FUNCTIONAL ALTHOUGH IT WAS SPECIFIED IN THE CDAF AS FUNCTIONAL. CDitems are often highly experimental, specialized, customized and manpower-intensive, and we usually cannot reasonably resell them if the Client cancels his project after substantial work has been done on it. Siince we immediately cease all work on a cancelled CD project, the CD project will not be finished unless later reinstated by the Client. Furthermore, if a CDproject is disrupted, the availability of some planned parts for which the implementation depends upon may disappear so that a later completion or functioning using that design may not be reasonably possible, or they may become more costly. Estimated time in days, unless otherwise stated, is always based on work days, and it excludes all weekends and national holidays, and it also excludes all other days in which we can do little or no work due to disaster, accident, crime, terrorist act, medical situation, and/or parts shortage or circuit failure we did not foresee or for any event or situation we have no control over. The term, "days," unless otherwise stated (e.g. "calendar days"), always refers to work days as defined above. While in almost all cases, actual costs are the same as estimated costs, due to circumstances not known or anticipated to us at the time that the cost estimate was made, actual costs may be lower or higher, but rarely more than 5% higher (no matter how much the CD project actually costs us) or 25% lower. In one case, the CD project ended up costing us almost 3X Client's estimated costs, but we charged our good Client only 5% more than his estimated costs - we waived for our good Client almost $3,900 of his actual CD project costs which we could have also charged him for. However, if the good Client loses his/her good Client status within 3 years of his/her receipt of the completed CD project, we reserve the right to in addition retroactively charge the Client any and all costs we previously waived, plus 1.5% per month interest on the unpaid balance thereafter, which restored charges he/she assumes personal liability for paying. Also, in rare cases, a new higher or lower estimated cost may be applied upto 1 year retroactive to CD project completion and our receipt of payment (e.g. a late billing by supplier is much higher or lower than expected, the Client requires unusually high level of support or support not directly related to the CD project, the Client brings us additional business, unexpected situations which result in additional costs or cost savings to us later, etc.). Note that while we never easily give up on a CD project because our goal is to always satisfy our Clients so they come back to us for their future CD project needs and highly recommend us to others (as illustrated in the 3X case above), if after considerable efforts we find that we cannot successfully complete the CD project that we believe has cost us substantially more than its total estimated cost, we reserve the right to stop working on and to permanently end the CD project without prior notice or liability, regardless of the reason(s) for failing to successfully complete the CD project. Unless specifically contracted for in the CDAF, no contract obligation extends more than 4 times the estimated time, and while we provide reasonable technical support (only after the Client completely reads the User Manual), we reserve the right to cancel all technical support if it is clear to us that the Client has not read either the User Manual or our stated policies on this webpage (without prior notice or liability to us), and we usually cannot provide technical support exceeding more than 10 minutes per $100 cost of the CD project (solely at our discretion, we may provide reasonably longer technical support). If more technical support than that or technical support not directly related to the CD project is required, the Client must provide us a new CDAF relevant to technical support and we must agree to it. We reserve the exclusive right to choose the form, format, provider and timing of all technical support, whether it be by phone, email, and/or postal mail (in most cases, it will be exclusively by email and it will never be by direct or personal contact by the Client and us), it may not be provided by one of our officers and it could be provided by a contractor who has good technical knowledge of the CD project, and it will be at a time convenient for us (we do our best to respond to emails within two days).
We must be able to readily contact you regarding your project. Therefore, at a very minimum to do business with us you must provide us your current email address (and you must be able to read and send your emails on at least a 5-day turn-around basis), your current phone number (one that is not constantly busy or unanswerable during normal business hours), your current shipping address, and your current mailing address (if you provide us only one address, we will assume that it is both your shipping address and your mailing address). WHEN WE NOTIFY YOU THAT YOUR CD PROJECT IS SUCCESSFULY COMPLETED, YOU MUST EMAIL US WITHIN 10 DAYS YOUR ACCURATE, CURRENT AND COMPLETE SHIPPING ADDRESS. OR IF FOR ANY REASON YOU DID NOT RECEIVE A NOTIFICATION FROM US, WITHIN 15 DAYS AFTER THE ESTIMATED TIME OF PROJECT COMPLETION, YOU MUST EMAIL US YOUR CURRENT, COMPLETE AND ACCURATE SHIPPING ADDRESS. ALL SHIPMENTS FROM US ARE FOB SHIPPING POINT. These current shipping address notification requirements apply even if you provided to us your shipping address earlier, so that we never ship a completed Item to an address that is not your current shipping address. Our goal is zero possibility of shipping completed CD devices to incorrect, invalid, old or temporally unoccupied (e.g. Client on vacation or hospitalized) addresses where they may get lost or delayed in reaching our Clients, or fall into the wrong hands. If this notification is not made on a timely basis, we will hold onto your Item under the other provisions of these policies.
We realize that orders do occasionally get lost in the mail, and try as hard as we do to serve you fast, accurately and completely, we do once in a while make mistakes. IF YOU CLAIM THAT YOUR CD (or any part of it) IS MISSING OR WAS NOT SHIPPED, OR WE SHIPPED YOU THE WRONG CD, YOU MUST PROVIDE US WITHIN 30 DAYS OF WHEN YOU SHOULD HAVE RECEIVED YOUR CD (based on these policies), IN WRITING (by email or mail, and even if you had previously called us), SIGNED AND DATED BY YOU, YOUR ACCURATE, CURRENT AND COMPLETE NAME, SHIPPING ADDRESS, EMAIL ADDRESS, WHAT YOU ORDERED, HOW YOU PAID, YOUR TOTAL PAYMENT (must include all required Item prices, S/H, permitted discounts, any applicable sales-type tax), ANY PROOF THAT YOU HAVE THAT WE RECEIVED YOUR PAYMENT AND WHEN WE RECEIVED IT, A LIST OF ALL ITEMS (if any) YOU DID RECEIVE FROM US (e.g. partial order, wrong order), AND THE HISTORY OF YOUR CD (including all phone calls and writings about it). This is to protect both of us and to minimize delays and mistakes. IF WE SENT YOU THE WRONG OR BROKEN CD OR ITEMS, YOU MUST ALSO NOTIFY US IN WRITING (delivered email or Postal Mail) WITHIN 14 DAYS OF ITS RECEIPT AND SHIP BACK TO US WITHIN 30 DAYS OF ITS RECEIPT AND WITH OUR PRIOR EXPLICIT APPROVAL AND IN THE RECEIVED CONDITION, OR YOU WILL BE CHARGED FOR THE WRONG CD (we will reimburse you for all return shipping on wrong orders and items). NOTE: A CD may come labeled with a different title for it than the exact wording of your CD on your CDAF for a number of reasons, such as misspelling or abbreviation, inadvertent mistake, a changed name for that device-type, a more descriptive name for the actual device based on the CDAF, and/or to attempt to better protect the Client's security or privacy. A CD THAT IS DESIGNED FOR WHAT YOU CONTRACTED FOR IN YOUR CDAF BUT IS LABELED DIFFERENTLY THAN IN YOUR CDAF OR LABELING IS MISSING IS NEVER GROUNDS FOR A REFUND OR REPLACEMENT. If you don't like the way a CD device is labeled if different than the name of the device-type you contracted for, you can always re-label it to your liking, or return it to us and we will reasonably relabel it for you free of charge. See below for more polices dealing with alleged wrong device types, unacceptable labeling, and incomplete devices.
SINCE ALL CDs ARE CONSIDERED UNIQUE, INDIVIDUALLY HANDMADE, ARTISTIC, CREATIVE, INNOVATIVE AND EXPERIMENTAL, AND ALTHOUGH LONE STAR CONSULTING, INC. WILL REASONABLY STRIVE TO MEET OR EXCEED YOUR SPECIFICATIONS (as we want your future business), LONE STAR CONSULTING, INC. DOES NOT CLAIM OR WARRANTY THAT THE END RESULT WILL BE WHAT YOU OR WE INITIALLY EXPECTED. IF ANY CD IS PROVIDED AS A FUNCTIONING DEVICE, AND IS SUBJECTED TO NORMAL USE AND SHIPMENT AND RETURNED TO US WITHIN 30 DAYS OF YOUR RECEIPT BECAUSE YOU HAVE FACTUALLY DETERMINED THAT IT DOES NOT WORK AS PER WHAT THE FINAL DESIGN CAN ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF WRITTEN DESCRIPTION, WE WILL MAKE OUR REASONABLY BEST EFFORTS TO UPGRADE, REPAIR OR REPLACE THE ITEM. IF WE CANNOT UPGRADE, REPAIR OR REPLACE THE ITEM WITH ONE THAT WILL WORK AS PER WHAT THE FINAL DESIGN CAN ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF DESCRIPTION AND ANY QUALIFICATIONS WE HAVE MADE IN THE ESTIMATES FORM, WITHIN 30 DAYS OF OUR RECEIPT OF IT HERE, WE WILL REFUND 66.67% (2/3rds) OF YOUR PAYMENT FOR IT IF NO EXCEPTIONS TO WARRANTY (described below) APPLIES (MINUS INSURANCE PROCEEDS, IF ANY, YOU RECEIVE, AND MINUS ALL BANKING FEES CHARGED RELEVANT TO THE ITEM BEING REFUNDED, IF ANY). LONE STAR CONSULTING, INC. OFFERS NO OTHER MONEY-BACK GUARANTEE FOR ANY CD SERVICE OR ITEM. NOTE THAT IF YOU CLAIM THAT A DEVICE IS NOT WORKING, YOU RETURN IT FOR REPAIR, AND WE FIND AFTER TESTING IT THAT THE DEVICE IS WORKING AS PER WHAT ITS FINAL DESIGN CAN ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF DESCRIPTION, WE WILL RETURN THE DEVICE TO YOU AFTER YOU HAVE PAID US FOR THE RETURN S/H. IF YOU STILL CLAIM THAT THE DEVICE IS NOT WORKING, THEN WE WILL REQUIRE THAT YOU PROVIDE US A VERIFIABLE WRITTEN REPORT WITH SPECIFIC DETAILS FROM A REPUTABLE ELECTRONICS OR SCIENTIFIC TEST LABORATORY SUBSTANTIATING YOUR CLAIM OF NON-FUNCTIONALITY BASED ON WHAT ITS FINAL DESIGN CAN ELECTRONICALLY AND MECHANICALLY FUNCTIONALLY DO BASED ON YOUR CDAF DESCRIPTION, WHICH TESTING YOU WILL OBTAIN TOTALLY AT YOUR OWN EXPENSE, AND THEN AND ONLY THEN WILL WE CONSIDER PROVIDING YOU A REFUND OR REPLACEMENT FOR A DEVICE WE TESTED AS FUNCTIONAL. As a mail-order CD provider, we usually do not know nor do we have any control over the uses a Client will subject an Item to or the environments it is used in, or be able to verify the Client's observations, and the experience of our people has shown that there are great variations in such uses and environments, and observations can be erroneous. And while we do extensive testing on our unique CD devices before we ship to be reasonably certain that our devices are rugged and reliably perform years of flawless service, we cannot claim any level of reliability because legal reliability claims always depend on statistics and statistics can't be applied to unique Items (samples of 1) and only have meaning for mass-produced identical items (samples of 100+ to be confident). Also note again that while the device we provide you will leave here electronically and/or mechanically functioning as per what its final design can practically and technically do based on your CDAF description (e.g. an ultrasonic transmitter will transmit ultrasonic sound) and after extensive testing by us, we never claim or guarantee that a device we provide you will "work" to solve any personal, medical, legal, paranormal, supernatural, commercial, industrial, engineering or scientific problem you may have - only that it will electronically and/or mechanically function to produce the electronic and/or mechanical output, receive or detect the electronic and/or mechanical input, and/or process the electronic and/or mechanical input and/or output that you had contracted for in your CDAF. Note that some devices detect inputs and/or produce outputs that cannot be readily detected by the five senses. For example, ultrasonic and electromagnetic devices can produce very powerful outputs with little or no indication by one's conscious senses. And devices designed to detect specific items or receive specific signals will not indicate if the item being detected or signal being received is not present in adequate quantity/intensity to be detected with the orientation of the detection transducer/antenna used, or the item/signal that is present is only similar to the one contracted for (e.g. (1) Wind velocity meter is accurate only when oriented in the direction of an adequate wind, and it will not work as a water velocity meter; (2) Gold detector designed to detect deep-down gold bars may not detect deep down iron bars or surface gold earrings unless you also specified those functions in your CDAF).
Because we thoroughly test our functional Items here ((1) Continuous 24-Hour Operation Testing, (2) Vibration Testing, and (3) Temperature Cycling Testing) just prior to shipping, functional items rarely break and need to be returned to us because of lack of function. PRIOR TO RETURNING AN ITEM TO US (sold to you by us as a functioning Item) FOR REPAIR, REPLACEMENT OR REFUND (return must be within 30 days of your receipt of Item), YOU AGREE TO FIRST NOTIFIY US IN WRITING (within 14 days of your receipt of Item), AND PROVIDE US AT LEAST 7 DAYS TO RESPOND. IN YOUR WRITTEN NOTICE TO US, YOU MUST CLEARLY STATE WHETHER OR NOT THE ITEM ARRIVED DAMAGED (and if so, you must retain all shipping materials and you must notify the shipper at the time), AND IF NOT, WHEN AND HOW ITEM BECAME NON-FUNCTIONAL, AND IN WHAT WAY IS IT NON-FUNCTIONAL. You also agree to first completely read the User Manual (provided for all CDs, and for some eBay Items) to make sure you understand how the Item works and whether or not you are operating it correctly (we have found that what few non-functional complaints we get are mostly due to the Client not reading the User Manual and not knowing how to properly operate the device). You also agree to clearly and fully truthfully and completely respond to all relevant questions we may have so that we can understand the cause, source and possible remedy of the problem. This is important because if there is any way for us to resolve the problem at the Client's end, that saves both the Client and us the time and cost of shipping the device back and forth and repairing or replacing the device. WHATEVER WARRANTEE MAY OTHERWISE APPLY (including repair, replacement or refund), IT WILL NOT APPLY IF YOU DO NOT CLEARLY AND FULLY TRUTHFULLY AND COMPLETELY RESPOND TO ALL OF OUR RELEVANT QUESTIONS IN WRITING, OR YOUR RESPONSES INDICATE THAT THE NON-FUNCTION WAS THE RESULT OF SOMEONE OR SOMETHING AT YOUR END DOING SOMETHING CONTRARY TO THE USER MANUAL INSTRUCTIONS OR NORMAL HANDLING AND OPERATION OF THE DEVICE WHICH LIKELY DAMAGED THE DEVICE, OR YOU OTHERWISE SUBSTANTIALLY VIOLATED ONE OF OUR POLICIES. ALL REPAIRS AND REPLACEMENTS WE MAKE ARE TOTALLY AT OUR EXPENSE (you pay return S/H only). WE RESERVE THE RIGHT TO DECIDE WHETHER TO REPAIR OR REPLACE A NON-FUNCTIONING ITEM (which was sold to you as a functional Item) AT OUR DISCRETION AT NO LIABILITY TO US. As per our CD warrantee, we refund the 66.7% cost of the Item if we cannot repair or replace Item within a reasonable time.
ADVANCED PAYMENTS POLICIES: Some of our Clients like to pay the full amount for their CD projects - often up front and sometimes without first providing any CDAF or Estimations forms. If the advanced payment is equal to or greater than 1/3rd-$1 of the CD project's later estimated payment prior to the Client providing us us his/her proper CDAF and Estimations forms, this method almost always results in great time savings - the Client receives the completed CD project device much faster than if he/she pays for the device only after we receive the properly completed CDAF and Estimations forms. Exchange of paperwork often takes longer than the actual device realization process, especially if Client pays by Postal M.O., Western Union, Moneygram, PayPal or trade (as payment clearance process is virtually instantaneous for these types of payment, all other checks and money orders require clearing). We cannot ship any completed CD project without first receiving full payment (and payment clears) AND proper CDAF and Estimations forms (we reserve the right to waive either or both forms, however, if we waive a form, all of the provisions and obligations of that form still 100% apply) for the CD project (the CDAF form is Online, we can provide the Estimations Form by email, but both forms must be returned to us by snail mail). NOTE THAT ADVANCED PAYMENT NEVER OBLIGATES US TO UNDERTAKE A CD PROJECT, IS NOT A GUARANTEE THAT WE WILL SUCCESSFULLY COMPLETE ANY CD PROJECT, DOES NOT ESTABLISH THE ESTIMATED TIME AND COST WE LATER DERIVE FOR THE CD PROJECT, AND NEVER IMPLIES THAT THE CD DEVICE IS AN OFF-THE-SHELF OR OVER-THE-COUNTER DEVICE. IF YOU PAY US AT LEAST 1/3rd-$1 FOR A CD PROJECT PRIOR TO PROVIDING US YOUR CDAF OR ESTIMATIONS FORM, AND WE HAVE RECEIVED NO OBJECTIONS FROM YOU WITHIN 3 DAYS OF RECEIVING YOUR PAYMENT, THEN IT IS REASONABLE FOR US TO ASSUME THAT: (1) You are very serious about us doing your CD Project and your payment amounts to a contract for us to do your CD Project, (2) You are in a rush to get your CD Project done and want to eliminate or minimize all delays, AND (3) You will follow up with your properly completed CDAF and Estimations Form (unless we waived either or both forms). UPON OUR RECEIPT OF YOUR ADVANCED PAYMENT WITH NO OBJECTIONS WITHIN 3 DAYS AND WE DECIDE WE CAN DO YOUR CD PROJECT AND IT IS ACCEPTABLE TO US, WE WILL THEN UNDERTAKE YOUR CD PROJECT AS IF YOU HAD ALREADY SUBMITTED PROPER CDAF AND ESTIMATIONS FORM CONTRACTS (even before you payment has cleared). IF AFTER WE HAVE UNDERTAKEN YOUR CD PROJECT, YOU THEN ASK FOR A REFUND, WE WILL CHARGE YOU THE 1/3RD NONREFUNDABLE DOWNPAYMENT (based on our full cost estimate) FOR YOUR CD PROJECT IF WE HAVE NOT AT LEAST 75% COMPLETED IT WHEN WE RECEIVE YOUR REFUND REQUEST. HOWEVER, WE WILL CHARGE YOU THE FULL ESTIMATED COST IF WE HAVE SUCCESSFULLY COMPLETED AND TESTED YOUR CD PROJECT (whether or not we have shipped it) WHEN WE RECEIVE YOUR REFUND REQUEST. If we cannot successfully complete the Client's CD project for any reason and he/she has paid us more than the required nonrefundable 1/3rd downpayment for it, or if we successfully complete the CD project and he/she overpaid for it (subsequent Cost Estimate was less than his/her prepayment), we will refund the balance according to our refund policies stated herein.
IF YOU ARE ENTITLED TO A REFUND FOR ANY REASON, INCLUDING BUT NOT LIMITED TO, RETURN OF ITEM FOR WHICH A REFUND IS PERMITTED UNDER OUR POLICIES, AN ONLINE AUCTION TRANSACTION, AN OVERPAYMENT, AN ERRONEOUS PAYMENT, A DISALLOWED PAYMENT (e.g. a payment that includes a commission or a fee), OR A NON-APPROVED METHOD OR FORM OF PAYMENT, AND YOU DID NOT PAY BY APPROVED POSTAL MONEY ORDER (POSTAL MO or PMO), WESTERN UNION (WU), MONEYGRAM (MG), TRADE OR U.S. CASH, WE WILL REQUIRE 60-90 DAYS FROM THE DATE THAT WE DEPOSITED YOUR PAYMENT TO REFUND YOU THAT PORTION OF YOUR PAYMENT WE OWE YOU AS A REFUND, WITHOUT LIABILITY, EXPLANATION OR INTEREST TO YOU. FURTHERMORE, IF YOUR CLAIM TO A REFUND IS BASED ON ANY ERROR THAT IS YOUR FAULT OR THAT IS DUE TO OVERPAYMENT, ERRONEOUS PAYMENT, DISALLOWED OR NON-APPROVED METHOD OR FORM OF PAYMENT, YOUR MISUNDERSTANDING OF A DESCRIPTION OR POLICY, YOUR VIOLATION OF A LEGAL POLICY, OR YOUR REFUSAL TO COMPLY WITH A LEGAL POLICY WE WILL CHARGE YOU 10% OF YOUR ENTITLED REFUND ($50 minimum) AS A PROCESSING FEE, PLUS ALL BANKING AND ALL OTHER FEES WE INCUR RELEVANT TO THE TRANSACTION, IF ANY. The reason for this policy is that there is a scam in which a criminal "pays" using a bad payment designed to delay processing by banks, then demands a partial or full refund before payment can totally clear, only for the merchant to later discover that the original payment bounced.
THE MAXIMUM TOTAL LIFETIME REFUND PER PERSON IS ONE REFUND AND LIMITED TO 66.67% (2/3rds) OF THE PERSON'S TOTAL PAYMENT FOR A CD PROJECT IF WE COMPLETED OR ATTEMPTED TO COMPLETE THE CD PROJECT, OR 100% IF WE DID NOT OR COULD NOT ATTEMPT TO COMPLETE THE CD PROJECT. NO REFUND IS AUTOMATICALLY PROVIDED. REFUNDS MUST BE REASONABLY JUSTIFIED UNDER OUR COMPLETION, RETURN, REFUND, WARRANTEE, REPAIR AND REPLACEMENT POLICIES STATED HEREIN. FOR ALL RETURNED ITEMS, YOU MUST ALSO PROVIDE A WRITTEN, SIGNED AND DATED STATEMENT IN WHICH YOU CLEARLY STATE THAT YOU HAVE NEITHER BENEFITED FROM THE ITEM NOR SHARED IT WITH ANYONE ELSE, AND THAT YOU HAVE NOT COPIED OR DISTRIBUTED THE ITEM IN ANY MANNER OR TO ANY EXTENT (see below). LONE STAR CONSULTING, INC. OFFERS NO OTHER MONEY-BACK GUARANTEE FOR ANY ITEM OR CONTRACT. As a mail-order custom-house or supplier, we usually do not know nor do we have any control over the uses a Client will subject an item to or the environments it is used in, and the experience of our people has shown us that there are great variations in such uses and environments, some reasonable and some unreasonable.
WE NEVER SEPARATELY BILL FOR S/H COSTS OR FOR BANK FEES (e.g. credit card, PayPal, eBay, etc.), IF ANY, IN OUR COST ESTIMATES. NOR DO WE HAVE ANY UNDISCLOSED OR HIDDEN FEES. HOWEVER, IF WE ARE CHARGED ANY BANK FEES OR ANY OTHER FEES RELEVANT TO A REFUNDED TRANSACTION, WE WILL DEDUCT FROM THE REFUND THE FULL AMOUNTS OF THESE FEES REGARDLESS OF THE AMOUNT OF OR REASON FOR THE REFUND. If in the case of Ebay, the Client informs eBay that the eBay transaction was cancelled due to mutual agreement between us and the Client, and eBay refunds us our Final Value Fee, we will refund to the Client his/her part of the refund the Client forfeited to us to cover our Final Value Fee. WE ASSUME NO LIABILITY FOR ANY FEES CHARGED TO CLIENTS OR TO ANYONE ELSE MADE BY THIRD PARTIES (e.g. bank, credit card company, PayPal, eBay, etc.).
WE RESERVE THE RIGHT TO REFUSE ANY FORM OF PAYMENT WITHOUT LIABILITY TO US. FURTHERMORE, WE NEVER SHIP PRIOR TO OUR RECEIPT AND OUR SATISFACTORY CLEARANCE OF FULL PAYMENT FOR THE ORDER, AND WITHOUT LIABILITY TO US. FURTHERMORE, SINCE NEW SCAMS CAN AND DO SUDDENLY OCCUR, WE RESERVE THE RIGHT TO TAKE WHATEVER REASONABLE ACTIONS WE DECIDE AT ANY TIME TO PROTECT OURSELVES WITHOUT PRIOR NOTIFICATION OR LIABILITY TO US - EVEN IF WE DO SO IN ERROR - INCLUDING BUT NOT LIMITED TO OUR RIGHT TO NOT BELIEVE YOU, TO RESPOND TO YOU, AND/OR TO TAKE ACTIONS WITHOUT ANY LIABILITY TO US (our responses and actions to you may consist of acting, role-playing, game-playing and/or tongue-in-cheek responses and actions to humor you or to ferret out exactly what your scam is and the real reason(s) you targeted us). Some scams now take the form of fraudulent WU, PayPal, Postal MO, bank-type, etc. payments in which spoofed emails or website URLs for these forms of payments are sent to the merchant as "proof" that payment has been made or is on its way. Sometimes, this "proof" is then followed by a worthless check or MO. There is also a myriad of other scams, including overpayment and commission scams, pyramid scams, check processing scams, dealership scams, phishing scams, etc. All payments must be made exactly to "LONE STAR CONSULTING, INC." (be sure to include the "INC."), there must be no damage (e.g. tears, cuts, smearing, staining, spindling, folding, wrinkling, etc.), unreadability, lack of a valid buyer signature, date or amount, use of a pencil or an ink not acceptable to banks, or errors or corrections made to your form of payment, or counterfeit or forged payment or stopped payment action or any other defect in your payment which results in or can result in payment rejection, payment cancellation or payment uncertainty by our bank. The buyer must also be sure to pay the correct amount for his/her purchase (as we take 60-90 days from deposit date to refund overpayments and we never ship for underpayments). The making of an inappropriate or incorrect form or amount of payment or no payment or only partial payment will result in storage fees, interest on any unpaid balance (1.5% per month), delay or cancellation of any CD project by us, disposal of the project by us, loss of non-refundable 1/3rd downpayment, revocation of good Client status with us, and/or possible collection or legal action by us against the Client may result - all at no liability to us.
BOUNCED PAYMENT, STOPPED PAYMENT & REFUSED PAYMENT SITUATIONS: In cases where the Client has stopped payment on his/her check or money order or otherwise knows or should know that his/her payment has or will bounce, the Client is fully responsible for informing us within 4 hours of taking any such action or information availability. A bounced or refused payment action never relieves the Client from his/her contractual obligation to promptly pay for the Item in full, but is in fact a breach of contract-type action. Therefore, a bounced or refused payment action is never considered to be a permitted CD project cancellation or refund type action. Stop payments can take months to be implemented by banks and sometimes a bank will take no action at all which means that the payment does not bounce and is good. Once a stop payment action is taken, it can take months to determine whether or not the payment actually bounces. If the Client causes a stop payment action or any other action which we believe can adversely affect payment clearance or result in payment delay or cancellation, we reserve the right to ship the Item 60-90 days from deposit date without liability to us (if the payment has not bounced by then and the Client has not provided us a valid PMO, WU or MG replacement payment). WE STRONGLY ADVISE THAT YOU DO NOT DO A STOP PAYMENT ON US FOR ANY REASON because we won't ship until and unless we are satisfied that your full payment has cleared, and it will take us up to 90 days to refund any double payment you made. And we will neither refund the 1/3rd downpayment on any CD project we have completed at least 1/3rd of the work on it, nor ship a CD project in any state of completion and successful testing without full and fully cleared payment in our hands first, nor cancel a CD project based on a bounced, stopped, cancelled or refused payment. If the Client takes a stop payment action or his/her payment bounces for any other reason or he/she refuses to pay, then it is the Client's legal obligation to promptly pay in full for his/her contracted-for CD project (plus 20% of the project amount ($50 minimum) as processing fee, plus all bad payment fees and charges we pay because of the bad payment, plus all storage fees that may result due to any delay in getting the completed CD project to the Client, plus all accrued interest charges) using a valid PMO, WU or MG payment within 10 days of a bounced or refused payment action date or the Client is otherwise in breach of contract (in which case storage fees, interest on any unpaid balance (1.5% per month), delay or cancellation of the CD project by us, disposal of the project by us, loss of non-refundable 1/3rd downpayment, revocation of good Client status with us, and/or possible collection or legal action by us against the Client may result - all at no liability to us). If the Client makes a valid PMO or WU replacement payment, normal project and shipping scheduling automatically resumes from that point. In cases where the Client did a bounced or refused payment action and then paid in full within 10 days using a valid PMO, WU or MG payment, and any stop payment action is not implemented by the bank (i.e. payment is good), we will refund the Client his/her overpayment in 60-90 days from deposit date. We will refund earlier should we receive a verified written statement from the Client's bank official clearly stating that the stop payment order was irrevocably cancelled and our Client's check or MO totally cleared with his/her bank.
WE RESERVE THE RIGHT TO REFUSE TO RESPOND TO, TO REFUSE TO COMPLETELY OR ACCURATELY RESPOND TO, TO REFUSE TO TRY TO CORRECT, AND/OR TO PROMPTLY STOP OR CHANGE OUR RESPONSE TO ANY INQUIRY, APPLICATION FORM, ESTIMATIONS FORM OR ANY OTHER FORM OR INQUIRY WITHOUT PRIOR NOTICE OR LIABILITY IN WHICH THE PERSON CONTACTING US HAS CLEARLY IGNORED OR MISREPRESENTED A POLICY, CONDITION, DESCRIPTION, PRICE OR OTHER STATEMENT, HAS ASKED US FOR LEGAL, MEDICAL OR OTHERWISE IMPROPER ADVICE, OPINION OR CLAIM, HAS ASKED US TO DO SOMETHING ILLEGAL, UNETHICAL OR IMMORAL, HAS BECOME INSULTING, HARASSING, THREATENING OR USES VULGAR LANGUAGE, AND/OR WE BELIEVE IS INTENDING TO TRY TO ENTRAP US OR TO CON US INTO ACCEPTING TO DO ANYTHING ILLEGAL, UNETHICAL OR IMMORAL, TO TRY TO GET US TO "ADMIT" TO ANYTHING ILLEGAL, UNETHICAL OR IMMORAL, OR WHICH IS OTHERWISE MANIPULATIVE, DISHONEST, DECEPTIVE OR MALEVOLENT. THE INQUIRER, APPLICANT OR CLIENT ASSUMES FULL AND PERSONAL RESPONSIBILITY, THEREBY TOTALLY WAIVING, FOREGOING AND ABANDONING ANY AND ALL FORMS OF IMMUNITY HE/SHE BELIEVES HE/SHE MAY BE ENTITLED TO, FOR ALL STATEMENTS AND ALL SUCH ACTIONS HE/SHE MAKES TO US IN ANY FORM, WHETHER OR NOT THEY ARE TRUE OR FALSE STATEMENTS/ACTIONS, WHETHER OR NOT THEY ARE EXPLICIT OR IMPLIED, AND WHETHER OR NOT ANYONE AT LONE STAR CONSULTING, INC. SUSPECTS, BELIEVES OR KNOWS THEM TO BE TRUE OR FALSE STATEMENTS/ACTIONS OR ACTS OR DOES NOT ACT ON THEM. If you have submitted a form or inquiry to us which clearly violates any of our policies or description of that type of device or advice, we will likely take no steps to contact you about your form or inquiry, and we may not try to correct it for you; however, if you submit an acceptable corrected version in writing within 30 days of our receipt of your last unacceptable version, we will evaluate your corrected version only.
ALL FORMS, ATTACHMENTS AND ALL OTHER DOCUMENTS PROVIDED TO US BECOME THE PROPERTY OF LONE STAR CONSULTING, INC. ALL HARDWARE PROVIDED TO US WHICH DO NOT INCLUDE A CORRECT RETURN ADDRESS OR SUFFICIENT RETURN SHIPPING & HANDLING OR REMAINS UNCLAIMED FOR MORE THAN 60 DAYS BECOME THE PROPERTY OF LONE STAR CONSULTING, INC. WITHOUT LIABILITY TO LONE STAR CONSULTING, INC. OR ANYONE ASSOCIATED WITH IT.Except for original forms and documents provided by us (e.g. CDAF, Estimates Form, etc.), Clients are strongly advised not to send us any original documents and not to send us any hardware which does not include sufficient return S/H if they want or need to have the documents or hardware returned to them.
LONE STAR CONSULTING, INC. ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY COSTS, LOSSES, DAMAGES AND/OR DELAYS WHICH OCCUR IN PART OR WHOLE TO OR BY ANY OF OUR PRODUCTS, SERVICES, PERSONNEL, CLIENTS, AND/OR THIRD PARTIES BECAUSE OF: (1) ANY "ACT OF GOD," DEATH, NATURAL DISASTER, ACT OF WAR, VIOLENT CRIME, OR ACT OF TERRORISM. (2) ANY ACCIDENT, CRIME, SERIOUS MEDICAL SITUATION, MISTAKE, BANKING ERROR OR DELAY, WEATHER CONDITION, OR ANY OTHER EVENT OR SITUATION WHICH WE COULD NOT HAVE REASONABLY FORESEEN OR CONTROLLED TO AVOID, PREVENT OR LESSEN LOSSES, DAMAGES AND/OR DELAYS ARISING FROM IT. (3) ANY ACTION MADE BY A CLIENT, BY FINANCIAL INSTITUTION, THIRD PARTY, OR BY US (limited to any action that the Client caused us to take) WHICH RESULTS IN A CRIME, MISREPRESENTATION, COST, LOSS, DEVICE DAMAGE OR DESTRUCTION, DELAY, MISTAKE, PENALTY, FINE, FEE AND/OR CHARGE ADVERSE TO THE CLIENT OR TO US. (4) WHERE ANY OF OUR PRODUCTS OR SERVICES WAS SOLD TO, BOUGHT FOR, USED ON, TESTED ON, OR OTHERWISE TRANSFERRED OR APPLIED TO ANY OTHER PERSON OR NON-HUMAN ENTITY (in which case, the purchaser of the product or service assumes total responsibility and liability to all affected parties). (5) ANY REASONABLE ACTION WE TAKE TO TRY TO PREVENT, LESSEN, LIMIT, FIX, REVERSE OR DEFEND OURSELVES FROM ANY SUCH COSTS, LOSSES, DAMAGES OR DELAYS IN (1), (2), (3) OR (4). Should any of these conditions above that was not caused by or the fault of the Client or by someone else the Client deals with (e.g. his/her shipper, bank, supplier, contractor, etc.) result in a delay or added cost to an estimated product or service, we will try to absorb as much of the additional cost as we reasonably can as we never like to exceed our estimated costs; however, we may require additional time of up to 10 times the originally estimated time period (depending on seriousness of problem), starting from date of incident. In the case of lost, stolen or damaged Items while in the hands of shipper, whatever insurance proceeds the shipper pays us, if any, we will fully and immediately provide to the Client.
BAD PAYMENTS: THE CLIENT SHALL FULLY AND IMMEDIATELY REIMBURSE, INDEMNIFY AND HOLD HARMLESS ANY AND ALL DIRECT AND INDIRECT COSTS, LOSSES AND/OR FEES, INCLUDING BUT NOT LIMITED TO BAD PAYMENT AMOUNTS, BANKING FEES, COLLECTION AGENCY FEES, ATTORNEY FEES, LEGAL COSTS, AND INTEREST (1.5% per month) RESULTING TO LONE STAR CONSULTING, INC. AND/OR TO ANYONE ASSOCIATED WITH IT CAUSED BY OR RESULTING FROM HIS/HER BAD PAYMENT (regardless of the cause of the bad payment).
LONE STAR CONSULTING, INC. ASSUMES THAT YOU HAVE THE FULL LEGAL RIGHT AND ALL REQUIRED LICENSING AND OTHER PERMISSIONS TO BUY, POSSESS, USE OR MODIFY ALL ITEMS YOU OBTAIN FROM US; IF PARENTAL, GUARDIAN, CARETAKER OR SIMILAR TYPE PERMISSION IS REQUIRED FOR ANY SUCH ACTION, OR TO ACCESS OUR WEBPAGES OR TO ORDER ANY OF OUR PRODUCTS OR SERVICES, PRIOR EXPLICIT PARENTAL OR LEGAL GUARDIAN/CARETAKER PERMISSION IS REQUIRED. NOTE: Pursuant to Federal Law (COPPA) which protects the Online privacy of minors, IF YOU ARE UNDER AGE 13, YOU ARE PROHIBITED FROM ACCESSING ANY AND ALL WEBPAGES FOUND ON THIS WEBSITE. IF THE ORDER OR CONTRACT WAS PLACED USING FRAUD OR DECEIT, ALL WARRANTIES, IF ANY, ARE NULL AND VOID.
IF YOU ARE OR CLAIM ANY KIND OF AUTHORITY, FOR EXAMPLE, YOU ARE OR CLAIM THAT YOU, OR SOMEONE ACTING ON YOUR BEHEST OR BEHALF, TO BE A REPORTER, INVESTIGATOR, ATTORNEY, POWER OF ATTORNEY, SCIENTIST, ENGINEER, MEDICAL DOCTOR, BANKER, INVESTOR, DEBT COLLECTOR, GUARDIAN, GOVERNMENT OFFICIAL, etc., YOU ASSUME FULL RESPONSIBILITY TO PROACTIVELY NOTIFY US AND PROVE TO US THROUGH VERIFIABLE OFFICIAL DOCUMENTATION WITHIN 3 DAYS OF YOU FIRST CONTACTING US, WHICH INCLUDES YOUR REAL IDENTITY, POSITION, CREDENTIALS, PLACE OF EMPLOYMENT, OFFICIAL STREET ADDRESS, EMAIL ADDRESS AND PHONE #, THE REAL NAME AND OFFICIAL PHONE # AND EMAIL ADDRESS OF YOUR IMMEDIATE SUPERVISOR, AND YOUR NEGATIVE INTENTIONS RELEVANT TO US (if any) - ELSE, WE RESERVE THE RIGHT TO NOT BELIEVE YOU, TO NOT RESPOND TO YOU, AND/OR TO DO OR NOT TO DO ANY OTHER ACTIONS WITHOUT ANY LIABILITY TO US, AND OUR RESPONSES AND/OR ACTIONS TO YOU MAY CONSIST OF ACTING, ROLE-PLAYING, GAME-PLAYING AND/OR TONGUE-IN-CHEEK RESPONSES AND/OR ACTIONS TO TRY TO HUMOR YOU AND/OR TO FERRET OUT THE REAL REASON(S) WHY YOU CONTACTED US. Your required verifying documentation is to be sent to us as an email attachment in PDF, TXT, JPG or GIF format only (we never open up any other type of attachment format, and we never click on an email link as we have no way of knowing what malware may result) because attempts to spoof, phish, spam, infect and otherwise defraud by phone, email and snail mail are rampant these days. As with us, all businesses must actively prevent and fend off these types of attacks. Both your email Subject Line and the Body of your email must clearly state what your authority and negative intentions relevant to us are. Unless we respond to your email stating that we have received it, read it and clearly and completely understand both your authority and negative intentions relevant to us, you may not assume that you notified us of your authority and intentions. We may also require similar verifying documentation from your supervisors, if any. If you do not provide to us this notification and verifiable verifying official documentation within 3 days of your first contact with us, we reserve the right to assume that you are a fraud and consider you to be a fraud thereafter at no liability to us, and you assume personal liability to all injury you cause us.
THIS WEBSITE (which includes all webpages under any of its domain names, texts, images and programming code) IS CONTROLLED AND OPERATED SOLELY BY LONE STAR CONSULTING, INC. OF EL PASO, TX. WE MAKE NO REPRESENTATION THAT THIS WEBSITE, ITS MATERIALS, ANY OF OUR OTHER PROMOTIONS OR PUBLICATIONS, OR ANY OF OUR PRODUCTS OR SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE ANYWHERE INSIDE OR OUTSIDE OF THE UNITED STATES, AND ACCESS TO THIS WEBSITE OR TO ANY OTHER PROMOTION, OTHER PUBLICATION, MATERIALS, PRODUCTS OR SERVICES FROM PLACES WHERE THEY ARE LIKELY TO BE ILLEGAL IS STRICTLY PROHIBITED. THOSE WHO CHOOSE TO ACCESS A LONE STAR CONSULTING, INC. WEBPAGE, PROMOTION, PUBLICATION, MATERIALS OR ANY OF OUR PRODUCTS OR SERVICES FROM PLACES INSIDE OR OUTSIDE OF THE UNITED STATES WHERE THEY ARE LIKELY TO BE ILLEGAL DO SO OF THEIR OWN VOLITION AND ARE TOTALLY AND SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. CERTAIN TYPES OF CD SERVICES MAY REQUIRE A GOVERNMENT AND/OR CORPORATE (e.g. utility company) LICENSE, PERMIT OR OTHER APPROVAL TO LEGALLY BUY, POSSESS, USE, MODIFY, STORE OR SELL (e.g. some RF transmitters require FCC approval). CLIENT ASSUMES ALL RESPONSIBILITY FOR MEETING ALL LICENSING, PERMIT, OTHER APPROVAL AND ALL OTHER LEGAL REQUIREMENTS OF YOUR JURISDICTION AND WHEN THEY ARE FIRST REQUIRED FOR ANY CD SERVICE OR ITEM WE MAY PROVIDE CLIENT. Certain laws forbid that some products cannot be shipped to certain destinations or exported to certain foreign countries without prior Government approval. If we believe any product we sell falls under any shipment restrictive laws, we cannot ship to where the law forbids us to ship. The Client assumes full responsibility of determining the legality of export, receipt, use and possession of these products and will take all appropriate and necessary steps at their own expense for these products, and to document these to us. The Client also assumes full responsibility for any attempt to contract with us for a product we cannot legally provide to him/her, and we assume no liability for obeying any legal restrictions we have or encounter that forbid us to ship anything to anybody and/or to anywhere for any reason. In all such cases where we have successfully completed and tested the device, no refund is due. And in all such cases where we unknowingly made such a shipment, the Client assumes full liability for all consequences which results. Unless specifically authorized by us, all parts and subsystems we sell are not authorized for any system or application which requires special or enhanced quality and reliability characteristics, nor in any system or application where the failure of such system or application may result in loss or damage to property, or death or injury to any living thing. We assume no responsibility or liability for any infringement of a third party's right which may result from the use of a product or service we sell, nor can we or do we provide any license for or indemnity against the intellectual or property rights of any third parties. We assume no responsibility or liability for any failure or unusual or unexpected operation resulting from misuse, abuse, neglect, improper installation, improper operation, improper handling, improper storage, repair, alteration, upgrade, accident, Act of God, unpredictable anomalous event, criminal activity, tortious activity, breach of contract activity, or unusual physical or electrical stress including, but not limited to, exposure to parameters beyond the specified maximum ratings or operation outside the specified operating range or activity. Abuse, improper installation and improper operation include, but are not limited to, improper installation of batteries (e.g. reverse-polarity connections), or the use of improper, noisy, unclean, poorly regulated or harmonic-rich VAC power, or badly wired or defective wall outlets. If you receive your electric power straight from a U.S. city or regional utility company, in most cases, improper, noisy, unclean, poorly regulated or harmonic-rich VAC power are not problems; however, they are apparently much more serious problems if you are using wind, solar, water, battery, personal generator, or home-, neighborhood- or vehicle-generated power, or power in a rural area and many foreign countries. The Client assumes full responsibility for all power connections, and the burden of the proof rests entirely with the Client, if proof is ever required, to prove that he/she has clean, stable, well-regulated, electric power within 5% of the line voltage and frequency we specify the device for. For example, if a device specified for 120VAC, 60Hz power operation has much electromagnetic noise or transients on it, or the outlet is wired incorrectly or is improperly grounded, or the power is not within 5% of 120VAC in voltage or within 5% of the 60Hz frequency, or is not well-regulated, or the power includes harmonics of 60Hz, or is derived from an outlet that is non-polarized when the device's power connector is polarized, all guarantees are immediately null and void. Also, when we claim that a device will remove transients, surges, lightning strikes, etc., this means that the device has wired into it MOV, gas discharge tube (GDT) and/or capacitor transient protection parts to provide substantial (but never absolute) protection from transients, surges, lightning strikes or similar; and greater safety or power reliability will very likely result these are never claims by us of greater safety or power reliability. And unless otherwise stated as the major function of the device, all such claims by us do not mean that the device will convert bad electric power into good power, but are just secondary and minor features of the device. Regardless of what our claims are regarding transients, surges, lightning strikes and similar, we assume no liability for any death, injury, damage or loss caused by transients, surges, lightning strikes or similar to anyone or anything.
WE ARE NOT LICENSED LEGAL OR MEDICAL PROFESSIONALS. WE CANNOT AND DO NOT PROVIDE YOU LEGAL OR MEDICAL ADVICE OR LEGAL OR MEDICAL OPINION, OR MAKE A LEGAL OR MEDICAL JUDGMENT FOR ANY CLIENT, OR APPLY FOR OR FILL OUT ANY LEGAL OR MEDICAL FORMS FOR ANY CLIENT (e.g. FCC license application). FURTHERMORE, WE CANNOT MAKE OR PROVIDE ANY MEDICAL DEVICE (we do not make or provide any device to treat, cure, diagnose or prevent any medical condition; these restrictions also fully and strictly apply to the placement and/or removal of implants, and to invasive and skin-contact electrodes, and to any medically-assistive device), OR ANY MEDICAL, LEGAL, SCIENTIFIC, PROFESSIONAL ENGINEERING OR PARANORMAL CLAIM. While our people have decades of electronic design and fabrication, research, development and experimentation experience - especially in energy, mind control, electronic attack, high-tech security and survival, ultrasonics and microwaves - all of our opinions, advices and claims are strictly lay and anecdotal opinions, advices and claims. No statement of any kind is to be misinterpreted as any kind of claim by Lone Star Consulting, Inc. or by any officer or employee of it unless the term, "claim" is actually used in conjunction with and in the actual relevant claim statement - Lone Star Consulting, Inc. makes no implied claims, nor any claims based on anecdotal or limited example accounts, nor any claims which require licensing or credentials it does not possess. No statement or equipment that Lone Star Consulting, Inc. provides has been evaluated by any governmental, regulatory, commercial or industrial entity.
THIS AGREEMENT SHALL BE CONSIDERED AS HAVING BEEN ENTERED INTO IN THE STATE OF TEXAS AND SHALL BE CONSTRUED AND INTERPRETED IN ACCORDANCE WITH THE SUBSTANTIVE LAWS OF THE STATE OF TEXAS WITHOUT REFERENCE TO CHOICE OF LAW DOCTRINE. ALL PERSONAL JURISDICTION, SUBJECT MATTER JURISDICTION AND VENUE IN ALL MATTERS AND REGARDLESS OF CAUSES OF ACTION RESIDE SOLELY AND EXCLUSIVELY IN EL PASO, TEXAS (TX). ALL UNRESOLVED DISPUTES BETWEEN LONE STAR CONSULTING, INC. AND A CLIENT MUST BE SUBMITTED TO BINDING ARBITRATION IN EL PASO, TX , AND NO LONGER THAN THREE MONTHS FROM RECEIPT OF THE CD SERVICE OR ITEM, SHALL BE ARBITRATED IN THE ENGLISH LANGUAGE ONLY, AND ARE LIMITED TO THE SCOPE OF THESE POLICIES. EACH PARTY IS RESPONSIBLE FOR ALL OF ITS OWN COSTS RELATED DIRECTLY OR INDIRECTLY TO ALL ARBITRATION PROCESSES, INCLUDING BUT NOT LIMITED TO HALF OF ALL ARBITRATION FEES (much or all of which are paid for up front but can be rewarded back by the arbitration decision). THIS AGREEMENT SHALL BE GOVERNED EXCLUSIVELY BY TEXAS LAW, WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW PROVISION OR RULE (REGARDLESS OF JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION OTHER THAN EL PASO, TX. ONLY THE TERMS AND CONDITIONS FOUND HEREIN APPLY - REGARDLESS OF WHERE/HOW YOU LEARN OF OUR OFFERS OR WHERE/HOW YOU OBTAINED OUR CD SERVICE OR ITEM OR INQUIRED ABOUT OUR PRODUCTS/SERVICES/BUSINESS (i.e. same policies apply whether you purchase directly from us or from any other source). THE COMPLAINER ASSUMES THE FULL RESPONSIBILITY TO CONTACT A CREDIBLE, PROFESSIONAL ARBITRATION SERVICE IN EL PASO, TX, TO SCHEDULE THE ARBITRATION AND TO INFORM THE OTHER PARTY IN WRITING OF ALL ARBITRATION PREFERENCES AND SCHEDULING WITHIN 48 HOURS OF THEY HAVING BEEN MADE - ALL AT THE COMPLAINER'S EXPENSE AND ANY OF WHICH THE OTHER PARTY MAY OBJECT TO FOR GOOD CAUSE WITHIN 10 DAYS. IF AN UNRESOLVED DISPUTE HAS NOT BEEN SCHEDULED FOR BINDING ARBITRATION WITHIN THREE MONTHS FROM RECEIPT OF THE PRODUCT OR SERVICE OR IF WE MAKE YOU A SETTLEMENT OFFER IN WRITING AND YOU FAIL TO SPECIFICALLY RESPOND TO IT LIKEWISE WITHIN 30 DAYS, YOU AGREE TO IMMEDIATELY DISMISS AND FOREVER CEASE AND FOREGO ALL CURRENT AND POSSIBLE FUTURE COMPLAINTS AND LEGAL ACTIONS TO ANYONE AND EVERYONE REGARDING THE CD SERVICE OR ITEM. NO OTHER WARRANTIES OR REPRESENTATIONS APPLY, EXPRESSED OR IMPLIED, EXCEPT THOSE EXPLICITLY STATED UNDER THESE POLICIES. A CLIENT MAY FILE A LAWSUIT (in El Paso, TX only) AGAINST LONE STAR CONSULTING, INC. IF AND ONLY IF LONE STAR CONSULTING, INC. DOES NOT REASONABLY ENGAGE IN BINDING ARBITRATION IN EL PASO, TX. LONE STAR CONSULTING, INC. MAY FILE A LAWSUIT AGAINST A CLIENT (in El Paso, TX only) IF AND ONLY IF THE CLIENT DOES NOT REASONABLY ENGAGE IN BINDING ARBITRATION IN EL PASO, TX.
IF LONE STAR CONSULTING, INC. OR ANY OF OUR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS OR ASSIGNS INCUR OR BECOME A PART OF ANY LEGAL, REGULATORY OR ADMINISTRATIVE CLAIM, DISPUTE, ACTION, PROCEEDING, OR LAWSUIT (see above where lawsuit is not permitted) BECAUSE OF YOUR BUSINESS OR OTHER RELATIONSHIP WITH ANY OF THEM, OR IF YOU HAVE MADE ANY FALSE, DECEPTIVE OR MISLEADING STATEMENT, YOU SHALL PERSONALLY, TOTALLY AND IMMEDIATELY INDEMNIFY, DEFEND, AND HOLD FREE AND HARMLESS LONE STAR CONSULTING, INC. AND ALL OF ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS AND ASSIGNS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, LAWSUITS, JUDGMENTS, DECREES, DAMAGES, INJURIES, LIABILITIES, LOSSES, COSTS, AND-OR EXPENSES, IF ANY (including but not limited to all reasonable attorneys' fees and litigation expenses), WHICH DIRECTLY OR INDIRECTLY RESULT. FURTHERMORE, YOU SHALL PERSONALLY, TOTALLY AND IMMEDIATELY INDEMNIFY, DEFEND, AND HOLD LONE STAR CONSULTING, INC. AND ALL OF OUR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, LESSORS, SUPPLIERS, SERVANTS, SERVICE PROVIDERS, DISTRIBUTORS, CONTRACTORS, PREDECESSORS, SUCCESSORS AND ASSIGNS FREE AND HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, LAWSUITS, JUDGMENTS, DECREES, DAMAGES, INJURIES, LIABILITIES, LOSSES, COSTS AND EXPENSES, IF ANY (including but not limited to all reasonable attorneys' fees and litigation expenses), ARISING IN ANY PART OUT OF YOUR NEGLIGENT, DISHONEST, TORTIOUS, BREACH-OF-CONTRACT, DEFAMATORY AND/OR ILLEGAL ACTS OR IN ANY WAY CAUSED BY YOU OR BY ANY OF YOUR EMPLOYERS, EMPLOYEES, AGENTS, CLIENTS. THIS INCLUDES, BUT IS NOT LIMITED TO, ALL CLAIMS, DISPUTES, ACTIONS, PROCEEDINGS, AND LAWSUITS ARISING OUT OF ANY USE, MISUSE OR ABUSE BY YOU OR BY ANY OF YOUR EMPLOYERS, EMPLOYEES, AGENTS, CLIENTS, IF ANY, OF ANY LONE STAR CONSULTING, INC.'S CD SERVICES OR ITEMS, OR CAUSED BY THE VIOLATION OF ANY LAWFUL STATUTE, REGULATION OR JUDGEMENT BY A COURT OF COMPETENT JURISDICTION, OR CAUSED BY ANY UNAUTHORIZED OR IMPROPER ACT WHICH INJURES ANY OF US.
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW BY A COURT OF COMPETENT JURISDICTION, YOU SHALL NOT INITIATE OR FILE ANY LEGAL, REGULATORY OR ADMINISTRATIVE CLAIMS OR PROCEEDINGS AGAINST US WITHOUT FIRST NOTIFYING US A MINIMUM OF 60 DAYS PRIOR TO FORMALLY INITIATING OR FILING ANY SUCH CLAIM OR PROCEEDING, BY CERTIFIED OR REGISTERED MAIL A FORMAL LEGAL DEMAND LETTER ("Legal Demand Letter" must be printed on outside of envelope). YOUR LEGAL DEMAND LETTER MUST CLEARLY, ACCURATELY AND COMPLETELY SPECIFY THE ENTIRE HISTORY OF OUR RELATIONSHIP, THE FULL DESCRIPTION OF YOUR PLANNED COMPLAINT, WHAT PAYMENTS YOU ARE DEMANDING TO FOREVER 100% SATISFY YOUR COMPLAINT, TO WHAT DEGREE YOU ARE WILLING TO NEGOTIATE, YOUR FULL FACTUAL AND LEGAL JUSTIFICATIONS FOR EACH AND EVERY DEMAND BASED ON PROVABLE FACTS, THE SPECIFIC APPLICABLE LAW AND OUR SPECIFIC APPLICABLE POLICIES (in all disputes with us, the complainer assumes full responsibility to produce all proof of facts and copies of all of our policies which applied to his/her contract he/she alleges), THE FULL DESCRIPTION AND IDENTIFICATION OF ALL EVIDENCE, PARTIES, WITNESSES, CAUSES OF ACTION, AND LEGAL THEORIES WHICH YOU ALLEGE, AND A CLEAR AND UNQUALIFIED STATEMENT THAT YOU FULLY ACCEPT ANY AND ALL LEGAL CONSEQUENCES FOR ANY AND ALL ERRONEOUS, FALSE, MISLEADING AND UNPROVEN FILINGS AND STATEMENTS YOU MAKE OR MADE IN YOUR LEGAL DEMAND LETTER, COMPLAINT, ANY AND ALL OTHER LEGAL DOCUMENTS, ALLEGATION OR OTHER STATEMENT (including but no limited to those that are in breach of this contract) - EVEN IF NO LEGAL, REGULATORY OR ADMINISTRATIVE FILING OCCURS OR THE STATEMENT IS LATER WITHDRAWN, NOT RELIED UPON OR DISMISSED. FURTHERMORE, YOUR LEGAL DEMAND LETTER MUST BE CLEARLY SIGNED AND DATED IN BLACK INK BY YOU, AND MUST INCLUDE YOUR ACCURATE, COMPLETE AND CURRENT NAME, PHONE NUMBER, PHYSICAL ADDRESS AND THAT OF YOUR ATTORNEY (if you have an attorney), THE NAME AND ADDRESS OF THE LEGAL, REGULATORY OR ADMINISTRATIVE BODY YOU INTEND TO FILE WITH, AND INCLUDE FULL VENUE AND PERSONAL AND SUBJECT MATTER JURISDICTION JUSTIFICATIONS FOR THAT BODY TO HEAR YOUR CASE. FURTHERMORE, IF YOU OR YOUR ATTORNEY HAS AN EMAIL ADDRESS, YOU MUST ALSO PROVIDE US YOUR, HIS/HER ACCURATE, COMPLETE AND CURRENT EMAIL ADDRESS TO US IN YOUR LEGAL DEMAND LETTER. FURTHERMORE, TO THE EXTENT NOT EXPLICITLY PROHIBITED BY APPLICABLE LAW (including by a court of competent jurisdiction), LEGAL SERVICE SHALL BE LIMITED TO ACTUAL, PERSONAL AND EXPRESSED, AND IN WRITING (but not by email, and not by publication), WITH PROPER PROOF OF SERVICE, AND INCLUDE CLEAR, SPECIFIC, COMPLETE AND DETAILED DESCRIPTIONS OF ALL PARTIES, ATTORNEYS, WITNESSES, COURT OF FILING, COMPLAINTS, APPLICABLE FACTS, APPLICABLE LAW, APPLICABLE POLICIES AND REMEDIES. OUR RETENTION POLICIES STATED BELOW FULLY APPLY TO ALL DISPUTES AND TO ALL OTHER LEGAL, ADMINISTRATIVE AND REGULATORY ACTIONS.
FOR ALL COMPLAINTS BY CLIENT RELEVANT TO ANY OF OUR PRODUCTS AND SERVICES: YOU FULLY AGREE WITHOUT QUALIFICATION OR RESERVATION TO NOT FILE ANY CRIMINAL, REGULATORY OR ADMINISTRATIVE COMPLAINT AGAINST LONE STAR CONSULTING, INC. OR ANY OF ITS PERSONNEL, AGENTS, CLIENTS, CONTRACTORS, SUBCONTRACTORS OR SUPPLIERS UNLESS AND UNTIL YOU HAVE FULLY EXHAUSTED ALL OF YOUR CIVIL REMEDIES. YOUR CIVIL REMEDIES INCLUDE AND ARE LIMITED TO THE FULL COMPLETION OF: (1a) WE HAVE NOT SHIPPED TO YOU A DEVICE OR PROVIDED YOU A SERVICE OF THE TYPE THAT YOU CONTRACTED FOR AND YOU PAID IN FULL FOR AND YOUR PAYMENT HAS CLEARED (as per our clearing policies herein) WITHIN 60 DAYS OF THE ESTIMATED COMPLETION DATE AND WITHIN 30 DAYS OF THE FULL PAYMENT CLEARANCE DATE AND WE HAVE NOT PROVIDED YOU EITHER A 2/3rds (66.67%) REFUND OR REASONABLE JUSTIFICATION FOR NOT SHIPPING OR REFUNDING, OR (1b) WITHIN 30 DAYS OF OUR RECEIPT OF YOUR RETURNED DEVICE TO US BECAUSE YOU ALLEGE THAT IT IS THE DAMAGED, DEFECTIVE OR INCOMPLETE, AND WE HAVE NOT REPAIRED OR REPLACED ALL DAMAGES AND DEFECTS PROVABLY CAUSED BY US OR PARTIALLY REFUNDED YOUR MONEY TO COMPENSATE YOU FOR THEM (your 1/3rd non-refundable downpayment is never refunded if the device was functioning when we shipped it to you) AND/OR RETURNED THE DEVICE TO YOU, AND (2) YOU HAVE UNDERGONE AND FULLY COMPLETED THE REQUIRED BINDING ARBITRATION IN EL PASO, TX AND THE IMPARTIAL ARBITRATOR INFORMS YOU IN WRITING OF A LIKELY CRIMINAL OR REGULATORY WRONGDOING ON OUR PART. While we seldom receive Client complaints considering the many, many CD projects we have done over the years and the fully legal but controversial nature of some of the products and services we offer, there have been a couple of extortionary attempts by clearly dishonest Clients who demanded money from us by threatening us with criminal or regulatory complaints without first exhausting their civil remedies or even returning the device or service we provided them. Some powerful interests do not want us to provide mind control and electronic attack detection and countermeasure devices to the general public, and would love to fabricate any reason to try to intimidate us.
Unless otherwise stated herein or not explicitly prohibited by law, the only proper and valid venue and jurisdiction to file a legal, administrative or regulatory complaint or claim against us is to submit it to binding arbitration in El Paso, TX, as discussed herein, and furthermore you fully agree to never file a class action legal, regulatory or administrative action against us. FURTHERMORE, YOU FULLY AGREE THAT YOU WILL NOT FILE ANY KIND OF CIVIL, CRIMINAL, ADMINISTRATIVE OR REGULATORY ACTION AGAINST US IN ANY IMPROPER, INVALID OR OTHERWISE ERRONEOUS OR UNJUSTIFIABLE VENUE, JURISDICTION OR REASON, AND THAT IF YOU DO SO, LONE STAR CONSULTING, INC. AND/OR ANY OF ITS OFFICERS, CONTRACTORS, AGENTS OR ASSIGNS MAY FILE A LAWSUIT(S) AGAINST YOU IN AN EL PASO, TX, COURT OF LAW TO RECOVER ALL OF THEIR DIRECT AND INDIRECT COSTS, FEES AND LOSSES DEFENDING THEMSELVES DUE TO YOUR ACTIONS, PLUS VERY LARGE PUNITIVE DAMAGES. FURTHERMORE, YOU FULLY AGREE TO FULLY INDEMNIFY US AND HOLD US HARMLESS IN ANY AND ALL SUCH ACTIONS WE FILE AGAINST YOU. FURTHERMORE, TO THE EXTENT NOT EXPLICITLY PROHIBITED BY LAW OR BY A COURT WITH COMPETENT JURISDICTION, YOU FULLY AGREE TO FOREVER WAIVE, FOREGO AND ABANDON ALL DEFENSES AND IMMUNITIES YOU MAY BELIEVE YOU HAVE IN ANY AND ALL SUCH ACTIONS WE FILE AGAINST YOU.
TO THE EXTENT NOT EXPLICITLY PROHIBITED BY LAW (including by a court of law with competent jurisdiction), YOU FULLY AND FOREVER WAIVE, FOREGO AND ABANDON ALL OTHER FORMS OF LEGAL REMEDY THAN WHAT IS EXPLICITLY DESCRIBED AND PERMITTED HEREIN.
IF YOU HAVE OR HAD ANY DISHONEST, MALICIOUS, INVESTIGATIVE, COMPETITIVE, OR OTHERWISE ADVERSE INTENTION AND/OR ACTION AGAINST LONE STAR CONSULTING, INC. OR ANY OF ITS OFFICERS, EMPLOYEES AND CONTRACTORS AT ANY TIME, THEN YOU MUST IMMEDIATELY, FULLY, CLEARLY, EXPLICITLY, ACCURATELY AND VOLUNTARILY DISCLOSE TO US ANY AND ALL SUCH ADVERSE INTENTIONS AND ACTIONS BY EMAIL WITH THIS SUBJECT LINE: "Full Disclosure of Identity and all Adverse Intentions and/or Actions" (INCLUDING FULLY, CLEARLY, EXPLICITLY AND ACCURATELY IDENTIFYING YOURSELF TO US AND ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS RELEVANT TO US) PRIOR TO ATTEMPTING TO DO ANY BUSINESS, FURTHER BUSINESS OR ANY OTHER CONTACT OR COMMUNICATIONS WITH US. NOTE THAT NEITHER FULL DISCLOSURE BY ANY VERBAL MEANS, NOR DISCLOSURE OF YOUR IDENTITY AND/OR OCCUPATION/POSITION, NOR DISCLOSURE OF YOUR RELATIONSHIP WITH ANYONE OR ANYTHING ELSE, WITHOUT ALSO FULLY, ACCURATELY, CLEARLY AND EXPLICITLY DISCLOSING YOUR ADVERSE INTENTIONS AND/OR ACTIONS IS ADEQUATE DISCLOSURE AND CAN BE IGNORED BY US WITHOUT LIABILITY OR HARM TO US. IF YOU DO NOT FULLY, CLEARLY, ACCURATELY AND IMMEDIATELY IDENTIFY YOURSELF AND ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS RELEVANT TO US, YOU WILL HAVE ILLEGALLY ACCESSED OUR WEBSITE AND EMAIL UNDER FEDERAL ANTI-HACKING STATUTES. AT THAT POINT, YOU WILL BE AUTOMATICALLY BANNED FROM EVER CONTACTING US AGAIN UNLESS SPECIFICALLY, CLEARLY AND EXPLICITLY AUTHORIZED TO DO SO EITHER BY A COURT OF LAW WITH COMPETENT JURISDICTION OR BY US IN WRITING AND THEN ONLY LIMITED TO THE EXTENT AUTHORIZED BY THAT COURT OR US. YOU WILL ALSO BE SUBJECT TO ANY AND ALL LEGAL AND/OR ADMINISTRATIVE ACTIONS WE MAY CHOOSE TO TAKE AGAINST YOU. IF YOU FAIL OR REFUSE TO FULLY, CLEARLY, EXPLICITLY, ACCURATELY AND IMMEDIATELY IDENTIFY YOURSELF IN WRITING (complete identity requires accurate, verifiable and complete name, physical address, email address, phone number, and any other verifiable identifying information we require, possibly including recent close-up photos and employment documentation), OR YOU DO NOT FULLY, CLEARLY, EXPLICITLY, ACCURATELY, SPECIFICALLY, COMPLETELY, IMMEDIATELY, AND IN WRITING DISCLOSE ANY AND ALL DISHONEST, MALICIOUS, INVESTIGATIVE COMPETITIVE, OR OTHERWISE ADVERSE INTENTIONS OR ACTIONS YOU HAVE OR HAD TOWARDS US (IF ANY) AT ANY TIME PRIOR TO ATTEMPTING TO DO A TRANSACTION WITH US OR TO OTHERWISE COMMUNICATE WITH US (includes but is not limited to sending us or delivering any unsolicited phone call, unsolicited email, unsolicited fax or unsolicited mail ("unsolicited" is defined herein to mean anything sent to us or delivered to us which we did not specifically, clearly, explicitly and in writing request you to send us), downloading any computer infection, spyware, adware, malware or spam onto our computer, uploading any files from our computer regardless of origin or how derived, modifying, blocking, or attempting to modify or block any of our webpages or computer files, in any way attempting to interfere with, to track, or to surveil our uses of our computers and/or Internet access, and/or intercepting or recording any conversation, computer signal, computer keystroke, email, mail, fax or phone call of ours not specifically, explicitly and in writing authorized by us for you to do so), OR YOU DO FULLY, CLEARLY, EXPLICITLY, ACCURATELY, SPECIFICALLY, COMPLETELY, IMMEDIATELY, AND IN WRITING DISCLOSE ALL OF YOUR ADVERSE INTENTIONS AND ACTIONS BUT YOU TRY TO CONTACT US AGAIN WITHOUT EITHER OUR CLEAR AND EXPLICIT PRIOR WRITTEN PERMISSION TO DO SO OR BY ORDER OF A COURT OF COMPETENT JURISDICTION, THEN YOU DO SO WITH YOUR CLEAR AND FULL UNDERSTANDING AND UNQUALIFIED AGREEMENT TO ACCEPT FULL PERSONAL LIABILITY, AND FURTHERMORE, YOU FULLY AND FOREVER WAIVE, FOREGO AND ABANDON ALL POSSIBLY APPLICABLE DEFENSES AND IMMUNITIES (IF ANY) FOR ANY AND ALL DIRECT OR INDIRECT INJURIES YOU CAUSE OR ATTEMPT TO CAUSE TO US. Note: Putting a special signal on a phone line (e.g. phone recording beeps) is not an acceptable means of notification for us as phone lines may have all kinds of extraneous noises on them. As it is our intention to serve our good Clients as reasonably well as we can under our policies, we certainly do welcome all honest, straightforward, and accurately and completely identified consumer inquiries, comments and complaints, and will try our reasonable best to accurately and completely address all such questions and concerns while stringently protecting the privacies of our good Clients within the law. For more details, see "INAPPROPRIATE CONTACT FORBIDDEN" paragraph herein.
ANY INTENTION OR ACTION YOU HAVE MADE TOWARDS US, ANY PAYMENT MADE BY YOU OR ON YOUR BEHALF TOWARDS AN ORDER, YOUR RECEIPT OF A LONE STAR CONSULTING, INC. PRODUCT OR SERVICE, ANY STEPS YOU HAVE TAKEN TO MAKE OR FULFILL A CONTRACT WITH US, YOUR INQUIRY WITH OR ABOUT US REGARDING OUR PRODUCT, SERVICE, CONTRACT, BUSINESS, RELATIONSHIP WITH OTHER ENTITIES OR ABOUT ANY OF OUR PERSONNEL, IF WE HAVE LINKED TO YOUR WEBSITE WITH YOUR PERMISSION, IF YOU HAVE, ARE OR WILL TEST, EVALUATE OR ANALYZE ANY LONE STAR CONSULTING, INC. DEVICE, OR IF YOU KNEW OR SHOULD HAVE KNOWN THAT YOU WERE, ARE OR WILL BE A TEST SUBJECT OF ANY LONE STAR CONSULTING, INC. DEVICE, WHICHEVER OCCURS FIRST, AMOUNTS TO FULL, UNQUALIFIED AND IMMEDIATE ACCEPTANCE OF ALL POLICIES DESCRIBED HEREIN - EVEN IF YOU MADE ANY VERBAL OR WRITTEN ERRORS OR OMISSIONS - AND IS IRREFUTABLE EVIDENCE THAT YOU HAVE FULLY READ, UNDERSTOOD AND AGREED TO BE BOUND BY ALL OF THESE POLICIES, AND THAT YOU FULLY UNDERSTAND AND INTEND THAT THESE POLICIES ARE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN CONTRACT BETWEEN YOU AND LONE STAR CONSULTING, INC. THE EARLIEST DATE AND TIME THAT ANY OF THE EVENTS DESCRIBED ABOVE OCCUR IS REFERRED TO AS, "DAY 1". FURTHERMORE YOU FULLY AGREE WITHOUT RESERVATION OR QUALIFICATION THAT AS OF DAY 1 ALL OF THE POLICIES DESCRIBED HEREIN APPLY PERSONALLY TO YOU AND THAT IF YOU DID NOT PROVIDE US YOUR ACCURATE, CURRENT AND COMPLETE NAME OR PHYSICAL ADDRESS ON DAY 1, WE MAY SERVE YOU BY PUBLICATION SHOULD A LEGAL ACTION RESULT FROM YOUR CONTACT WITH US. FURTHERMORE, WE RESERVE THE RIGHT TO AT ANY TIME ON OR AFTER DAY 1 REQUIRE YOU TO PROVIDE US ADDITIONAL WRITTEN STATEMENTS THAT YOU CLEARLY AND UNEQUIVOCALLY UNDERSTAND AND 100% AGREE TO COMPLY WITH ANY PARTICULAR OR ALL OF OUR POLICIES. FURTHERMORE, WE RESERVE THE RIGHT TO REFUSE OR NULLIFY ANY CONTRACT (with no loss or liability to us) IN WHICH YOU HAVE MADE ANY SUBSTANTIAL ERROR OR OMISSION ON ANY STATEMENT YOU HAVE MADE RELEVANT TO YOUR CD, ITEM OF INTEREST, CONTRACT, CONTACT OR INQUIRY WITH US, OR IF WE HAVE LINKED TO YOUR WEBSITE WITH YOUR PERMISSION. FURTHERMORE, WE ASSUME NO RESPONSIBILITY, LIABILITY, DAMAGES, LOSSES OR COSTS FOR ANY ERRORS OR OMISSIONS MADE BY YOU FOR ANY REASON, OR NEGLIGENTLY MADE BY ANYONE FROM LONE STAR CONSULTING, INC. FURTHERMORE, IF YOU DO NOT EXPLICITLY SPECIFY IN WRITING WHETHER THE ITEM YOU PURCHASED FROM US WAS FOR LEGAL UTILITY PURPOSES ONLY, FOR LEGAL EDUCATIONAL PURPOSES ONLY OR FOR LEGAL ENTERTAINMENT PURPOSES ONLY, WE MAY ASSUME WITHOUT LIABILITY OR LOSS TO US THAT YOU PURCHASED IT FOR LEGAL ENTERTAINMENT PURPOSES ONLY. ANY FAILURE TO INSIST ON STRICT PERFORMANCE OF ANY PROVISION OF THESE POLICIES OR ANY FAILURE TO ASSERT ANY RIGHT THAT LONE STAR CONSULTING, INC. MAY HAVE SHALL NOT OPERATE AS A WAIVER OF ANY RIGHT, SUBSEQUENT DEFAULT OR FAILURE OF PERFORMANCE. NO WAIVER OF OUR POLICIES IS PERMITTED UNLESS FIRST MUTUALLY AND EXPLICITLY AGREED UPON IN WRITING BY BOTH YOU AND US. FURTHERMORE, NOTHING STATED OR IMPLIED BY US IS TO BE INTERPRETED AS A LOOPHOLE OR TECHNICALITY FOR DOING ANYTHING ILLEGAL OR UNETHICAL, OR TO IN ANY WAY TAKE ADVANTAGE OF US OR TO PUT US INTO ANY KIND OF "GOTCHA" SITUATION OR JEOPARDY OR TO IN ANY OTHER WAY THREATEN OR CAUSE HARM TO US (NOTE: The Client assumes full responsibility and liability to make sure that the Client explicitly, specifically and completely informs us in writing that a specific apparent loophole, technicality, confusion or contradiction (using those actual terms) exist in any of our policies or descriptions which relate to any product, service, policy, action, decision, inaction, claim, opinion or advice we provide of interest to the Client, and the Client fully agrees to not to make any kind of transaction with us in which he/she based his/her decision on the apparent loophole, technicality, confusion or contradiction. Furthermore, the Client fully agrees not to complain against us based on any apparent loophole, technicality, confusion or contradiction without giving us a minimum of 30 days from our receipt of his/her specific written description of the mistake to try to correct the mistake, and if we can reasonably correct it so it is no longer an apparent loophole, technicality, confusion or contradiction to the Client, the Client agrees not to complain against us in which any part of the complaint is based on such a mistake, but if we can not or do not reasonably fully correct the mistake to the satisfaction of the Client and the Client still wants to do the transaction with us, the Client agrees to forever waive, forego and abandon any claims based on the mistake). We sincerely want to do the best job we can for our Clients. While we try to be clear, accurate, complete and reasonable with our policies and descriptions, like everyone else, we do occasionally make mistakes, misstatements, omissions and oversights, and when correctly identified as such, it is reasonable and fair to give us a reasonable chance to correct them so we can continually serve our Clients the best that we reasonably can do.
PARTS ISSUES: If we do not believe we can reasonably do a CD project for whatever the reason(s), we do not provide time and cost estimates for it. When we provide estimates for a CD project, they are based on our best knowledge and abilities at the time, and we are attesting that we can do the project within a reasonable variation of the estimates. However, we have little or no control over parts availabilities and prices for parts we obtain from any other source, and availabilities and prices can be changed by a supplier without prior notice to us, and in relatively rare cases they can substantially impact a CD project in time and/or cost (if we can later find the same or equivalent part(s) for a cheaper price, we pass on our savings onto the Client). Furthermore, in rare cases, while we will have on hand or be able to obtain adequate parts at good prices, we later discover that the part(s) did not meet our design needs as we had anticipated or the part(s) unexpectedly failed, these situations can also substantially impact the CD project in time and/or cost. Therefore, we can never guarantee that a CD project we provide you an estimate for is one that we can successfully complete using the parts we had expected to use and that we believed the CD project required.
COMPATIBILITIES BETWEEN VARIOUS DEVICE TYPES: We never guarantee that any particular device type we offer can be tested with, can act as a countermeasure for or is otherwise compatible or comparable to any other device type that anyone else offers, and we cannot test for anything which exists in the end user's environment which we are unable to duplicate in our environment (for security reasons, we never visit Clients or allow Clients to visit us). While we have extensive capability to test devices, like all other design labs, our capabilities are not infinite (e.g. we cannot test chemical or nuclear setups, and some countries, equipment and applications use power sources, connectors, cabling or transducers we are unable to obtain, duplicate or test). Furthermore, we never assume any liability for the Client's lack of knowledge or erroneous or unproven beliefs in science, electronics, paranormal, engineering, medical or legal, and we assume no responsibility to provide Clients either educations in these disciplines or proofs that their beliefs, theories and/or notions are wrong, nor do we recommend experts in these disciplines. We do provide a comprehensive free mind control and electronic attack tutorial (link on our mindcontrol.htm webpage) to provide as much useful information as we reasonably can for our Clients and potential Clients, based on the best of our knowledge, but assume no liability for any decision or action anyone makes they claim was based on this free tutorial. Lack of compatibility or comparability between device types is due to these reasons: (1) Compatibility and comparability may be only apparent. Different devices often operate using different modalities (e.g. microwave vs. ultrasonic), frequencies, waveforms, onset times, durations, duty cycles, voltages, power, range, directionality, antenna/transducer/sensor designs/types/uses/orientations, etc. (2) Since each CD project device is of a unique design and layout, for us to claim that one device-type is compatible or comparable to any other device-type would put us in an impossible situation where we might be required to prove that every single device we made of one device-type is compatible or comparable with every single device we or someone else made of the other device-type - impossible for us because many of the devices or their designs will not be available to us. (3) Many of our designs are proprietary in nature and are based on trade secrets, so if we were to acknowledge that a non-proprietary device-type was compatible or comparable to a proprietary device-type, or vice-versa, we would essentially be divulging in a backdoor way the design trade secrets of the proprietary device-type. If you want two or more devices from us which are in any way to be compatible or comparable to each other (e.g. transmitter with a detector to detect its transmissions, any device and its test equipment), you must contract for them all at the same time but as separate CD projects using a separate CDAF for each proposed CD project device (note that if any device is of a proprietary design, then the other device will also automatically be a proprietary design), and whatever level of compatibility and comparability we can provide between such devices is strictly limited to only those devices so explicitly contracted for.
AVAILABILITY OF TEST EQUIPMENT, TUTORIALS, COUNTERMEASURES, ETC.: Unless explicitly described in the CDAF as part of the proposed CD project, contracted for as a separate CD project(s) or otherwise explicitly promised in writing, we never provide with the completed CD project: Oscilloscopes, analyzers, meters, gauges, displays, signal generators, signal injectors, signal processors, external readouts, detectors, converters, timers, signal strength meters, testers, test set ups, calibrators, decoders, encoders, computers, computer peripherals, interfaces, cable extensions (unless otherwise stated all cables required to operate a functional device are provided as part of the device), photographs or other images, software, tutorials, plans, circuit diagrams or schematics, parts lists, trade secrets, test results from independent laboratories, or special instructions (other than the User Manual), or any other type of test equipment, test setup or anything else not specifically described in the CDAF contract or otherwise promised to the Client in writing. However, we will certainly consider providing the Client with any or all of these items as a separate CD project, requiring a separate CDAF. We often design and build unique proprietary test equipment (usually as a temporary test bench breadboard) for a particular CD project which we usually shortly dismantle, salvage or dispose of after successful completion and testing of the CD project. In most such cases, we are very willing to consider and in fact WE HIGHLY ENCOURAGE providing the Client test equipment as a separate CD project (must be applied for at the same time as the CDAF for the device to be tested so we can verify onsite the Client's main CD project device using the Client's CD test equipment). Such test equipment is usually only a small fraction of the cost as the main CD project device. As a separate CD project, test equipment always requires a separate CDAF. We assume no liability for any inability the Client may have in testing a device or test results inconsistent with our test results if the Client did not also contract for test equipment with and for his/her device, we could not provide such test equipment, or the Client tested the device using test equipment not explicitly approved for testing what the device is designed to produce, or resulting from test equipment not recently calibrated.
IF THE CLIENT PROVIDES HIS/HER OWN TEST PROCEDURES AND/OR EQUIPMENT, WE WILL TRY TO TEST THE CD DEVICE ACCORDING TO THE CLIENT'S PROCEDURES AND/OR EQUIPMENT. However, in such cases we may have to charge additional prepaid amounts to attempt extraordinary test procedures. Furthermore, we reserve the right to refuse or reject any test equipment or test procedures provided to us by the Client or by anyone else without liability to us if we reasonably believe that the extraordinary test equipment or test procedures will not work for the device to be tested, are not practical or safe for us to apply, require nuclear testing or chemical testing, or will not likely result in any significant benefit to the Client from what our test equipment and test procedures will likely provide. Especially when it comes to devices related to the paranormal, mind control and electronic attack, some Clients swallow the pseudo-scientific gibberish of the self-proclaimed armchair "experts" (most are not even engineers or scientists) in these areas (e.g. using a cyclotron to test for brainwave signatures). Furthermore, because test procedures and test points usually reveal critical circuit design features, unless we have agreed in our time and cost estimates to provide the Client a copy of the device circuit design or plan, our specific test procedures and test points for any device are strictly secret and confidential and the Client totally and forever waives, foregoes and abandons all rights to information regarding them and to the actual circuit design and plans as well. Furthermore, while we will handle and return all such provided test equipment as reasonably careful as we can, we are not liable for any damage or loss which occurs to the device under test, the test equipment or anything else which results from our handling, using, storing and shipping the test equipment and device under test.
ALL CD ITEMS ARE SHIPPED F.O.B. LONE STAR CONSULTING, INC. IF A CD ITEM IS RETURNED BECAUSE IT WAS DAMAGED DURING SHIPMENT, YOU MUST FIRST REPORT THE DAMAGE TO THE SHIPPER AT THE TIME OF DELIVERY, THE DAMAGE MUST BE FULLY DOCUMENTED, AND BOTH THE ITEM AND ALL OF ITS ORIGINAL PACKAGING MUST BE RETURNED TO US ENCLOSED IN AN OUTSIDE BOX BEFORE A REPLACEMENT CAN BE SHIPPED (Note: Items damaged in shipment are replaced, and not refunded unless no reasonable replacement is available). FOR ALL RETURNED ITEMS, YOU MUST ALSO PROVIDE A WRITTEN, SIGNED AND DATED STATEMENT IN WHICH YOU CLEARLY STATE THAT YOU HAVE NEITHER BENEFITED FROM THE ITEM NOR SHARED OR USED IT WITH ANYONE ELSE (see below). NO REFUND OF ANY AMOUNT IS PROVIDED UNLESS AND UNTIL THE ITEM IS RETURNED TO US IN THE CONDITION IT WAS IN WHEN YOU RECEIVED IT. In addition, if the returned CD item included a copyrighted component (e.g. User Manual, Demo Tape) by us, refund will be made only after you sign and date a statement clearly stating that you have not copied or distributed the copyrighted component in any manner or to any extent.
REQUIRED RETURN STATEMENTS AND CONDITIONS:
In all cases where Lone Star Consulting, Inc. has agreed to refund you for the
return of a product, regardless as to what the refund amount or percentage is
or what the returned item is, you must first provide us the following clearly
written statements in a letter, signed and dated by you in black ink unless
Lone Star Consulting, Inc. has explicitly and specifically waived in writing
all or part of these required statements (if Lone Star Consulting, Inc. has
waived part of them, all of the other statements still fully apply):
(1) Neither I nor anyone else at my end have obtained any value from the returned item.
(2) Neither I nor anyone else at my end have made any partial or whole copies of the returned item or have distributed the item to others, and/or if hardware, neither I nor anyone else at my end have made any attempts to reverse engineer or repair the item.
(3) I am returning the item completely, including all of the components themselves, all parts, attachments, cords, connectors, interfaces, accessories, user manuals and inner boxes, if any. If the returned item is new, I am returning it in unmarked and like-new condition, however, if it was sold to me as a used item, I am returning it in the condition I received it.
(4) When I ordered this item that I am returning, I used my accurate, current and complete real name, physical address, email address and phone number, and paid for it completely and legitimately.
(5) This item was ordered by me for my use only, and not on the behalf of or the behest of anyone else that I did not completely and accurately disclose when I placed my order, nor have I attempted to use this item on anyone else.
(6) I will never do business with Lone Star Consulting, Inc. again either directly or indirectly; Lone Star Consulting, Inc. may consider any and all future monies I may send it as outright and non-refundable gifts.
(7) The amount of refund agreed upon by me and Lone Star Consulting, Inc. is the full amount we have agreed upon to permanently end this matter, and it includes the refund for the item itself plus all applicable S/H and all other costs and expenses, if any, and will totally and forever bring a permanent end to this matter. Unless Lone Star Consulting, Inc. has explicitly agreed to in writing, I will pay for all return S/H of the item and I will not be reimbursed for my return S/H by Lone Star Consulting, Inc..
(8) I fully understand that no refund is due to me unless and until Lone Star Consulting, Inc. has in its possession both the returned item in acceptable condition and the complete original signed and dated letter in black ink from me with all the unwaived statements found herein.
(9) All of the statements found herein are 100% accurate, factual and complete; if I have misrepresented anything found herein, I fully understand that Lone Star Consulting, Inc. may take legal action against me to include but not necessarily be limited to allegations of fraud.
WEBPAGES & COMPUTER MEDIA: LONE STAR CONSULTING, INC. will never intentionally post a webpage that will in any way harm your computer system (see our cookie/spyware policies above). Nor will we ever knowingly provide you a computer file, diskette, CDROM or any other computer media that will in any way harm your system. Furthermore, what may appear to have caused a computer to react badly, may not indeed be the actual direct cause or even be any cause to a computer-related problem. This is especially true today when many computer systems - even those with the best firewalls and protection software - are rife with computer infections and spyware. Furthermore, we are not all-knowing about every possible means that computer systems, hardware, media or files can be infected, damaged or destroyed, or how any of these will affect or be affected by any particular computer system, media, file, set of files or hardware. Therefore, LONE STAR CONSULTING, INC. takes no responsibility and assumes no liability to any and all affected persons and entities for any and all problems, damages, failures, costs and/or losses that may occur resulting from the use, accessing or attempting to access any of our webpages or computer media.
TELEPHONE & EMAIL CONSULTATION SERVICES: For our unique Telephone Consultation Services, we will state to you in writing prior to rendering service what our current per minute phone charge is. Consultation services can also be provided by email, in which we will assess the cost of our answers based on your emailed questions, and you will pay a non-refundable fee based on our charges prior to us addressing your email. Phone charges must be prepaid in blocks of 60 minutes, and are strictly non-refundable. You may prepay for any number of blocks you might think you will need at any one time, we will refund any minutes you do not use. To avoid disruption due to time running out, we suggest that you prepay for a larger number of minutes than you expect to use up. Phone minute tolling for each session starts from the second we are connected to the second we are disconnected. All payments are to be made by Postal Money Order, Western Union, Moneygram or Trade (PayPal not acceptable for phone and email consultation services). While we will try to provide you as much accurate, complete, useful and profitable information as we reasonably can, we assume no liability as to the usefulness, profitability, accuracy or completeness of the information we provide you, nor do we provide any medical, legal, financial, engineering or scientific advice or opinion, nor do we make any medical, legal, financial, engineering or scientific claims. All statements we make are to be regarded strictly for legal intention and as our lay opinion or hypothetical scenario only no matter how else they may sound or be worded. All statements made by us are to be considered to be for legal utility, educational and/or entertainment purposes only, and we take no responsibility for anything we state. You must provide a completed CDAF for each topic you wish us to consult with you about, and send the CDAF to us with full non-refundable payment for the amount of minutes or email answers you wish to pay for, and some details about the topic for phone consultations. For phone consultations, also provide 3 dates and times most convenient for you in order of your preference starting with the most preferred (in the rare case if none of the 3 are possible for us, we will suggest that you send another 3 dates and times); earliest date should be at least 10 days from date you mail your CDAF to give us at least some time to try to research and prepare for the consultation. Our multiple-item satisfaction policy and all other applicable policies apply.
FORMS ISSUES: If you have provided us an incomplete form that lacks your signature and/or date, and you have provided some payment for a product or service relevant to the form or have made some other indication that you agree with the form or otherwise intended to complete the form (e.g. email, phone conversation, statement made in the form or its attachments, etc.), and we believe that the delay caused by returning the form back to you for your completion would likely prevent an estimated time to be reasonably honored or would otherwise be substantially disruptive for us to complete your CD project, then you agree without qualification or reservation to all provisions of the incomplete form AS IF YOU HAD ACTUALLY SIGNED AND DATED THE FORM YOURSELF, including all applicable policies herein, and with no liability to us. If the form is incomplete in some other way and/or contains clearly erroneous information, and a delay in completing/correcting it by returning the form to you would likely prevent an estimated time to be reasonably honored or would otherwise be substantially disruptive for us to complete your CD project, then you have given us your permission without qualification or reservation for us to complete/correct all of your missing/erroneous information with no liability to us for any error or omission you have made or for any attempt by us to reasonably interpret, complete or correct your errors or omissions, and you agree to all policies herein. If we receive a form, other document or statement bearing your name, user name, mail address, email address, phone number or fax number by fax, by email, by email attachment or by any other non-USPS mail method, then you agree without qualification or reservation that the form, document or statement has the same validity, authenticity, applicability, relevance and materiality as if you had submitted the same form, document or statement by USPS mail bearing your actual original signature and date. If you have stated or implied to us that a form or other document has been completed by you and has or will be sent to us and as the result we have acted as if the form or other document had already arrived and was properly completed by you because of some rush or time constraint for us to respond or to provide you a product or service, but the form or other document does not arrive within 10 days after you claimed to have completed it, sent it or issued it, you fully agree without qualification or reservation that we have the option to assume that you mailed the form or other document to us by USPS, that we received it, that it was properly completed by you, and that all of the entries on the form or other document are what we reasonably believe would be there, with no liability to us for any attempt by us to recreate the form, and you agree to all policies herein. In any of these cases, we may first attempt to contact you by email, if you provided us a clear, current, complete and accurate email address, but we are under no obligation to attempt to contact you or to wait any more than 48 hours for a satisfactory response from you if we do attempt to contact you.
COMMUNICATIONS ISSUES: Never attempt to communicate with us by trying to meet us in person, and all advertisements, promotions, free magazine subscriptions, polls, surveys, and all other communications not likely to lead to or involve a contract or sale with us must be sent to us by snail mail - never by phone call or email - else at a minimum you have agreed to immediately pay us $100 for each and every such contact with us. And do not contact us unless explicitly authorized by law to do so to inquire about personal information about anyone involved with Lone Star Consulting, Inc., or about corporate proprietary information (e.g. identities of employees/Clients, number of employees/Clients, corporate income, specific locations of labs, suppliers, contractors, subcontractors, etc.) as we do a lot of security work and never divulge that information unless absolutely required to do so by law. By far, the best way to communicate with us is through email or snail mail (if time is not the essence). Phone calls should not be made at the beginning of our relationship (unless your email was not responded to within 3 work days), and minimally as an established Client, supplier, contractor or subcontractor (we do not offer fax service). That's because we are often in the labs, and electronic test procedures usually must not be interrupted to be done properly. We want to provide you the very best quality product and service we reasonably can, so our ability to concentrate on our work is critical. Also, quick, spontaneous verbal answers are not always possible, and when pressured to be done, are more likely to cause substantial errors and omissions than email or snail mail, for which we assume no liability. Also, we are in the field a lot, so we don't have immediate access to some files and data to provide answers. However, with email and snail mail, we can usually sit down when we are free from our other duties and thoughtfully, accurately, concisely and completely respond to your inquiry or suggestions. NOTE: We make and respond to all communications here in the name of "Tekmaster," which is the handle used most often by John Williams, our President. However, that does not imply that the communications is by John Williams himself. John Williams and any other officer, employee or other designee of Lone Star Consulting, Inc. is authorized to use "Tekmaster" for all corporation-related business, and are knowledgeable enough to answer technical questions. Typically, most entities which interface with the public do not provide callers and emailers the complete identity of their responders, neither do we, so please do not ask for the identity of any person you are communicating with. This is because GPS tracking of phone calls and ISP tracking of emails is common and poses high security risks to our personnel if they divulge exactly who they are or where they are or will be located on any date or time. However, since John Williams can neither be every place at once nor monitor every communication, John Williams is responsible only for those Lone Star Consulting, Inc. communications John Williams actually makes or responds to himself. Neither Lone Star Consulting, Inc. nor John Williams nor any other officer, employee, contractor, subcontractor or other designee of Lone Star Consulting, Inc. assume any liability for any verbal or unauthorized statements.
REPORTS: While, as with all hardware providers, there are legal limitations as to what types of hardware we can provide a Client, the only limitations we have in providing a research or other report (which does not include any hardware) are that we cannot knowingly violate anyone's proprietary or intellectual property rights or classified information rights, and if the report contains information which would be illegal, unethical, immoral or dangerous to implement, that information is NEVER provided as "How to"-type information. The format of a report may be, but is not limited to, printed document(s), computer file(s), and/or audio and/or video recording(s). A report must be explicitly contracted for in writing. All reports we provide are strictly for legal utility, educational and entertainment purposes only. Furthermore, the Client forever waives, abandons and foregoes all possible demands from us to prove anything stated in a report if such proof(s) requires: (A) For us to provide any kind of hardware, (B) For any of us to make any kind of personal appearance anywhere, (C) For us to provide any kind of access to our offices, laboratories or shops, (D) For us to provide any kind of hardware, testing, support or additional reports or services not specifically and explicitly contracted for in writing, or (E) For us to provide or publish any kind of information that is classified or proprietary to us or to anyone else.
PROPRIETARY RIGHTS AND DISCLOSURE AGREEMENT: No purchase, trade or other transaction shall in any way result in a loss by or transfer from LONE STAR CONSULTING, INC. of any Copyright, Patent, Trade Mark, Trade Secret, or any other proprietary Right. Furthermore, you shall not copy, duplicate, reproduce, excerpt from or store in any kind of computerized, electronic, photographic, chemical, optical or mechanical device in whole or part any of our publications or software that bears a copyright notice, except our webpages, without prior written permission from LONE STAR CONSULTING, INC. In the case of our webpages, you shall make no deletions, additions or other changes in them, or hotlink to them without prior written permission from LONE STAR CONSULTING, INC., and shall be for the sole purpose of promoting the business interests of LONE STAR CONSULTING, INC. Furthermore, the designs of all LONE STAR CONSULTING, INC. hardware and devices are strictly proprietary and kept strictly secret by us unless we have explicitly agreed in writing to make a set of plans or schematics available to you or you have provided us the plans or schematics as part of your purchase, and if then, only to the extent agreed upon. This secrecy includes, but is not limited to, designs, diagrams, functional descriptions, and all of the input signal (if any) descriptions that a LONE STAR CONSULTING, INC. device is designed to detect, modify or otherwise operate on, all internal operations and processes descriptions performed by a LONE STAR CONSULTING, INC. device, and all of the output signal (if any) descriptions a LONE STAR CONSULTING, INC. device is designed to produce, because all of these features, properties and specifications are strictly proprietary and kept secret by LONE STAR CONSULTING, INC. unless we have otherwise explicitly agreed in writing to make them available to you and/or to the extent that you have provided them to us in writing as part of your purchase. And in all cases where LONE STAR CONSULTING, INC. has provided you its plans, schematics, functional diagrams, functional descriptions, and/or input signal, internal operations and processing, and/or output signal diagrams and/or descriptions, you are strictly required to maintain them all in strict secrecy in perpetuity unless your written contract with us specifically states that you may divulge any of them (and then only to the extent agreed upon), you are legally required to divulge them by a court of law with competent jurisdiction, or LONE STAR CONSULTING, INC. allows in writing these disclosures (and then only to the extent permitted in writing).
MULTIPLE CD PROJECTS: Devices which
functionally require to operate with - or result in significant composite or
interdependent functions or features when operated with - more than one piece
of equipment (e.g. triangulation devices requiring a pair of direction-finding
devices, paired wiring hitchhiking eliminator devices for simultaneous use for
two legs of a power system or for multiple phone lines, etc.) and/or require
accessories (e.g. transducers, cables, stands, etc.) are considered to be single
CD projects consisting of one entire device or system (and not as a collection
or assembly of separate hardware) and require only one CDAF to contract for
(if you disagree with this classification, then you must submit a separate CDAF
for each part and acessory of the device based on our Multiple CD Projects policies
stated herein). In all other cases where more than one piece of hardware is
specified, each piece of hardware is considered to be an independent and separate
device and separate CDAF and CD project payments are required for each CD project
you wish to contract for (for multiple "identical" CD devices, see
below). No matter how many CDAFs you provide us for multiple CD projects you
want us to do for you, they should all, if possible, be mailed to us in the
same envelope so that they all arrive to us simultaneously. While we concentrate
our efforts and resources on the CD project we are currently working on and
usually work on CD projects based on their order within the CD projects queue,
that does not mean that the current CD project receives 100% of our efforts
and resources or that we won't work on CD project #4 before #3, for example.
Often we work on several CD projects during the same time period as time, parts
availabilities and resources efficiently permit (e.g. while awaiting on parts
or test completions for the current CD project, we may do work on CD project
#2 and then #5). If you contract for more than one CD project, you should specify
the CD project order of completion you require or else we will determine the
CD project order of completion ourselves with no liability to us. Unless you
require in writing otherwise, we will not ship to you your next CD project unless
and until you are 100% satisfied with your previous CD project (our intention
is that all current and future CD projects are contingent upon and based upon
Client's satisfaction with all previous CD projects; we may infer 100% satisfaction
with all previous CD projects for a Client if he/she shows interest in us doing
future CD projects for him/her). If you have paid in full for the previous CD
project (within 30 days of written notification of its completion) and you are
not satisfied with it after receiving and using it, our policy regarding any
refund you may be entitled to for that particular CD project is described elsewhere
herein as if it was a single CD project; however, if you have paid any monies
towards your subsequent CD projects, we will refund all of those monies - regardless
of how much work we have done on them. However, if for any reason you refuse
or fail to pay in full for any previous CD project(s) within the 30 days of
notification of completion, it/they of course will not be shipped to you, and
furthermore, for all subsequent CD project(s) you have contracted for and that
we have completed at least 1/3rd of, if any, we shall charge you the 1/3rd nonrefundable
downpayment(s) for all of these nonrefundable downpayments (you will be billed
for any balance). If, however, we cannot successfully complete a CD project
(rare) for you with other of your CD project(s) in the queue behind it, we of
course will not charge you the 2/3rds (66.67%) balance for that CD project;
however, you will still have to pay us the 1/3rd nonrefundable downpayment(s)
of all of those CD project(s) you have contracted for in the queue which we
have completed at least 1/3rd of at that time as well as the 2/3rds balance
for all of those CD project(s) we subsequently successfully complete for you.
If you have already paid the 2/3rds balance for a CD project and we are unable
to successfully complete your CD project (e.g. we completed it, but it failed
one or more of our final tests), or through the normal and expected use of the
CD device a mistake is discovered that substantially and negatively affects
the electronic or mechanical function of the device and we cannot or repair
or replace it, or the device we completed was not functionally the same device
type as described in your CD and we cannot replace it within 30 days, we will
refund your 2/3rds balance payment (device must first be returned to us if we
had shipped it to you). Furthermore, if for any reason you require that two
or more of your CD projects be shipped to you at the same time or so close in
time that you cannot or have not expressed written satisfaction for them individually,
then you totally waive, forego and abandon all rights to officially complain
to anyone about any and all of the CD projects involved in this simultaneous
or closely-spaced shipment(s) should you not be satisfied with one or more of
your CD projects. We strongly recommend that you preserve your rights stated
herein by receiving your multiple CD projects one at a time so you can test
them yourself and then decide your level of satisfaction with us and whether
or not for us to move on to your next CD project. As long as we believe you
are fully with all previous CD projects we have done for you or you have required
simultaneous or so closed-spaced shipments of subsequent CD project(s) as to
not provide us written satisfaction for your previous CD project(s), we will
continue to undertake your next CD projects one at a time until they are all
completely done or at least seriously attempted. Normal and common-sense consumer
behavior includes the case where the Client receives a product or service he/she
is not satisfied with; in such cases the Client will not only promptly and explicitly
express dissatisfaction with the item but will also not do any more business
with the seller unless and until the problem is remedied to his/her satisfaction.
Therefore, we reserve the right to assume that a Client is fully satisfied with
our product or service - even if the Client does not explicitly express any
satisfaction - if the Client receives the product or service and has had 14
days to inspect, test and use the product or service and then either does not
explicitly complain to us in writing (delivered email or Postal Mail) or he/she
contracts for or indicates interest in another product or service from us. Clients
assume the duty to explicitly notify us in writing within 14 days of receiving
the product or service if dissatisfied with one of our products or services,
and the Client also fully accepts the fact that we will consider the Client
to be 100% satisfied with our product or service if he/she does not notify us
in writing within the 14 days of his/her dissatisfaction - even if the Client
never explicitly states his/her level of satisfaction.
We assert our right to assume in all cases what we reasonably consider to be normal or common sense consumer behavior without liability to us - even if our assumption turns out to be wrong. Another obvious example: The term, "unique CD project" implies that the CD project is likely to have significant differences from any previous CD project we have done because it is both unique and customized to Client specs, and is artistically handmade and experimental (while we will have likely done previous versions of that device-type, since it is unique and customized, its design and layout will not likely be exactly like any previous version). Another obvious example: The Client provides us multiple addresses showing no written shipping preference to any of them; we may then assume that any of these addresses is an acceptable, accurate, current and complete shipping address for the Client. Another obvious example: We clearly state below what methods of payments we will accept and the clearance periods for each method of payment; if the Client pays us by an acceptable method (e.g. check) that requires a long clearance period, we are obligated to deposit his/her payment and we assume and rely upon that he/she will wait without complaint or any stop payment action the entire payment clearance period for shipment. Furthermore, we accept no liability to you or to any third parties which exceeds the amount of money you actually paid us for your CD project(s) for any single or multiple CD project(s) we can not or do not undertake, complete or ship for any reason.
MULTIPLE "IDENTICAL" CD DEVICES EXCEPTION:
As policy, all CD projects for the same device type are unique in circuit design,
parts and layout, and may also substantially differ in function when customization
call differ between CD devices. Our only limited exception we make to this policy
so that we can make very similar multiple devices in design, parts, layout and
function, under these additional policies:
(1) Since each device is handmade and hand-tuned artistic creations, no two devices will ever be absolutely identical - only nearly identical at best. Limited to this exception, we will reasonably strive to make them as close to identical as we reasonably can do if the Client requires it.
(2) You must first contract with us for one device by submitting a satisfactory CDAF for it (CDAF #1). Then, after receiving the first (CDAF #1) device, you send us a written, signed and dated statement within 30 days of device receipt that clearly states that you are satisfied with that device, you can then submit a second CDAF (CDAF #2) that specifies "X" number of "copies" of the first device. We are under no obligation to accept either CD project, and may reject either of them at any time for any reason or for no reason and with no liability to us.
(3) CDAF #2 must have all of the same options specified as CDAF #1 throughout. Only minor and cosmetic changes are permitted (e.g. you prefer red LEDs over green), but otherwise design, parts, layout and function must be specified exactly the same in CDAF #2 as in CDAF #1. If significant changes are required, then you must submit another CDAF #1 for the changed version, and any subsequent CDAF #2 will be patterned off of the most recent CDAF #1. CDAF #2 cannot be for more than 99 devices nor $9,999 total. As with all CDAFs you submit with us, you are under no obligation to accept our time and cost estimates. Should you accept our estimates, a 1/3rd. non-refundable downpayment for the total cost estimate for CDAF #2 must be provided before we can start on this CD project as applicable to all CD projects.
(4) Should we accept your CDAF #2, the cost and time per device under CDAF #2 should be less to much less than that estimated under CDAF #1, largely depending on your specified quantity, parts availabilities and prices, and scheduling. CDAF #2 must be received by us within 90 days of receipt of your CDAF #1 device, else you must submit another CDAF #1 to restart the process. All of our policies applicable to CD projects, except any contradictory policies found under this exception, fully apply.
(5) If after receiving all devices under CDAF #2, you provide us a clear written, signed and dated statement that you are satisfied with all of them, we will permit one or more subsequent re-submissions of CDAF #2.
(6) If the device type has associated with it any special limitations (e.g. it is an RF device that may require licensing, or a PMEM device that requires acceptable photos of the meter under test, or special disclaimers regarding legalities) then all required special limitations will be applied equally as well to each and every one of the CDAF #1 and CDAF #2 devices. No matter under what policy or circumstances we design and build a device, all devices are strictly limited to legal utility, educational and/or entertainment purposes only. Furthermore, you agree to assume full liability for all CD project devices you purchase from us under any set of policies and that you sell or distribute to or use in conjunction with anyone else. No device is ever intended for anyone except the actual person who signs our contracts for the device - even if the device is ordered by and paid for by a company, agency, institution, association or any other organization.
CLAIMS OF WRONG DEVICE TYPE, INCOMPLETE,
AND EXTRA-FEATURE DEVICE SENT: With the multiple identical CD devices exception
stated above, all of our devices are unique in design, parts and layout from
all other of our devices whether of the same device type or of a different device
type (which will also always have one or more different functions but could
have one or more similar functions), and even whether or not they sound like
very similar device types (some of our device types are similar to each other).
If you believe that we provided a different device type to you instead of what
you had contracted for under your CDAF, you may of course inquire about that
with us and we will certainly verify whether or not we mistakenly provide you
the wrong device type (e.g. we finished two devices at about the same time but
somehow mistakenly switched them between Clients (to date, we have not yet made
such a mistake or built a device from the wrong set of plans)). We do our reasonable
best to do an excellent job for our Clients so that you will likely return to
us for your future customized device needs. If we have made such a mistake,
we will then notify you of such, and upon return of the wrong device, we will
do our reasonable best to provide you the right device within 30 days of our
receipt of the device back from you. However, if after checking, we verify that
we sent you the right device type but you still believe that it is the wrong
device type, then for us to replace the device as above or consider any type
of refund, you must first provide us documented proof that we sent you the wrong
device type (if the device is simply not labeled the way you may have expected,
we will (if you wish) gladly change or add to the labeling to what you want
as long as the change is not deceptive and will reasonably fit on the box; however,
wrong or missing labeling is not grounds for device replacement or refund).
For documented proof, we may require that you have the device tested totally
at your expense with a reputable electronic or scientific testing laboratory.
If on the other hand you believe that we sent you the right device type but
the device lacked some significant feature you specified, and if we indeed left
out any significant feature you specified in writing in your CDAF (and not because
we found we could not include them for some technical or legal reason that has
arisen), we will certainly try to modify the device for the missing feature.
If on the other hand we had added in an additional feature than what you had
specified, we will not remove it unless (A) The extra feature substantially
interferes with your specified features, and (B) You tell us in writing to remove
the extra feature. Before returning any device to us based on the error types
covered in this paragraph, you must first clear with us, and in these cases,
we will replace, change or modify the device free of charge and we will pay
for reasonable return S/H of device. Furthermore, in all disputes under this
paragraph, you understand, agree to and accept all of the following provisions
without reservation or qualification:
(1) You agree not to return the device to us until and unless we explicitly permit you to do so in writing. As with all returns, we assume no liability for any uncleared item sent to us.
(2) You agree that the 30-day replacement period starts upon our receipt of the device from you with all seals, if any, intact and in the same condition we shipped it to you. See EXCEPTIONS TO WARRANTY below.
(3) In wrong-device claims, you agree to assume all of the burden of proof efforts, time and expenses to try to prove that we sent you the alleged "wrong" device type if, after checking by us, we verified sending you the right device type.
(4) You agree that you are not entitled to any design information, schematics, plans or layout diagrams from us for any device for any reason unless we have previously and explicitly agreed to provide you this data in a contract we have with you. Any design-related information we may be legally required to provide you, you agree to maintain all of it in strict confidentiality.
(5) You agree that you must notify us in writing (delivered email or Postal Mail) of your sincere belief of having received a device covered by these provisions within 14 days of you receiving the device from us or you waive, forego and abandon all of your rights you can legally waive, forego or abandon to any and all remedies, if any, based on a complaint or claim based on these provisions.
(6) You agree that if you cannot prove beyond a reasonable doubt that we provided you a device covered by these provisions, OR you have not returned the device to us in acceptable condition as stated herein and within 30 days of your receipt of it and with our prior permission, OR we can substantially resolve your claim within the limitations of your CDAF within 30 days of our receipt of the returned device, you forever waive, forego and abandon all rights you can legally waive, forego and abandon to any refund.
UNREASONABLE SPECIFICATIONS, REQUESTS & DEMANDS: While we permit and even encourage a wide range of permitted customizations for any device-type, whether or not it is specifically described on this website, whether or not it is the original device or a modification or upgrade/update, does not mean that we permit unreasonable specifications for that type of device. Without liability to us, we reserve the right to ignore all unreasonable Client specifications in the CDAF based on what the device type is intended to do, or what we believe to be scientifically impractical, or what we believe is not within our capability to reasonably realize, or which essentially converts one of our device types into another device type, or which copies or reverse engineers someone else's device type, or which contradicts another specification(s), or which involves chemicals or radiation or anything illegal or unsafe, or has new specifications or expectations which the Client provides us not explicitly specified in the CDAF or covered by an additional acceptable CDAF, or which guarantees an end result for the Client which is not directly electronic or mechanical in nature (e.g. better health, an end to mind control attacks, warding off feral animals, etc.), or which can only be tested in an environment we can't reasonably reproduce in our labs. For example, if the Client specifies a 12-volt power supply but then expects it to also serve as a dog whistle, we are in no way responsible for including or changing it to a dog whistle feature. Also, if you are not a Client or potential Client of Lone Star Consulting, Inc., or you are a reporter, investigator or similar with possible intent to injure Lone Star Consulting, Inc. or any of its officers, employees, contractors, etc., you are not entitled to images, descriptions, information, hardware, records or anything else which we do not already promise or provide on this website (any of these extra items that we do provide you are strictly proprietary to us), unless we are ordered to provide it to you by a court of competent jurisdiction before you demand it, and you fully agree that we may charge you a non-refundable fee to consider and fulfill any such request or demand unless otherwise specifically and explicitly forbidden by law. Furthermore, if you request and we provide you information about the degree of satisfaction that other of our Clients have provided us relevant to they doing business with us in general or relevant to a device of interest to you, you fully agree that our co-operation does not in any way obligate us to later provide you the identities of our satisfied Clients or exactly what their CDAF project consisted of. To protect the privacy of all of our Clients, we never provide a backdoor way for anyone to obtain our Client identities or device or project information.
LONE STAR CONSULTING, INC. reserves the right to do business or not to do business with whomever we see fit, within the limits of the law, without any explanation or liability. These policies do NOT establish any partnership, joint venture, employment, franchise, sales representative or agency relationship between you and LONE STAR CONSULTING, INC. or anyone associated with LONE STAR CONSULTING, INC.
LONE STAR CONSULTING, INC. has no duty or other responsibility to provide anyone a copy of any previous webpage or part thereof, policy, item description, Client document of any kind, software or returned hardware unless ordered to do so by a court of competent jurisdiction and the document, software or hardware is still available in some form in which it can possibly provide it or a copy of it, according to its "Document, Hardware, and Software Retention & Disposition Policies" (below). Clients and all other interested parties have the duty to keep and preserve all documents, software and hardware relative to their business with it. However, if LONE STAR CONSULTING, INC. can reasonably locate the document, software or hardware needed or a copy of it, it will try to provide it to the requester. However, charges may apply for searching for it, and if found, charges may also apply for shipping and handling it (all charges are non-refundable and paid-in-full prior to rendering of that service).
INCOMPLETE DOCUMENTATION: It is very important for Clients to provide us documentation which is accurate, complete and timely. All pages of all documents must be provided to us, including those pages which do not require a Client entry. The Client should not remove staples from stapled documents. Clients assume total responsibility for submitting complete and accurate documentation to us on a timely basis, including but not limited to the CD Application Form, the CD Cost & Time Estimates form, and written responses to our emails, letters and faxes. Lone Star Consulting, Inc. assumes no liability for missing, incomplete, inaccurate or late documentation received by it, and is under no obligation to inform the Client that his/her documentation is missing, incomplete, inaccurate or arrived too late (we will in most such cases attempt to contact the Client in writing (usually by email) and all responses from the Client must be in writing). Furthermore, we may assume what the accurately completed documentation would likely have stated had the Client provided it, and we accept no liability for any such assumptions even if our assumptions are wrong and/or incomplete as long as to the best of our knowledge and belief (based upon earlier written communications) to be correct and complete.
SPECIFIED VALUES & TOLERANCES: Some specified values we assume to be exact values. For example, if the Client buys 5 devices from us but we can only successfully complete 4 devices, we will fully refund the Client for the missing 5th device based on our policies herein. However, all values provided to us which are controlled by electronic, mechanical, chemical, biological or construction performance, unless also specified with a tolerance (e.g. 500 ±5%), is considered to be a nominal value in which the resulting actual value may vary significantly. For example, you can take two non-trivial circuits created using duplicately-labeled parts, and the overall circuit performances can easily vary by substantial amounts. Assuming specified values to be nominal values is not an uncommon practice. For example, a new fully-charged "9-volt" battery has a typical actual voltage of about 9.6 volts. And standard Home Depot-type 2x4 lumber is actually only 1-3/4" x 3-1/2". Unless the Client clearly specifies a tolerance for each part value provided us, which usually results in greater expense to meet depending on how difficult it is to meet the Client's tolerance, we always assume nominal values because they are generally much more available and less expensive. However, as a customized design house which appreciates its Clients, we always make reasonable efforts to produce devices which OUTPERFORM the Client' specified values. For examples, we often use expensive electronic parts because they have superior performance to the cheap common parts many other makers use, we handpick electronic parts critical to a circuit's performance, and we hand tune circuits to produce optimum performances - which usually makes our devices far superior not only to any off-the-shelf foreign-made versions others may be selling but to many other customized design houses as well.
NO OFFICER, EMPLOYEE OR CONTRACTOR OF LONE STAR CONSULTING, INC. IS EVER PERSONALLY RESPONSIBLE OR LIABLE FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY LONE STAR CONSULTING, INC. FURTHERMORE, LONE STAR CONSULTING, INC. IS NEVER RESPONSIBLE OR LIABLE FOR ANY PERSONAL DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY ANY OFFICER, EMPLOYEE OR CONTRACTOR OF LONE STAR CONSULTING, INC. FURTHERMORE, NEITHER LONE STAR CONSULTING, INC. NOR ANY OFFICER OR EMPLOYEE OF LONE STAR CONSULTING, INC. IS EVER RESPONSIBLE FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY ANY LONE STAR CONSULTING, INC. CONTRACTOR, INCLUDED BUT NOT LIMITED TO ANY OF ITS SUPPLIERS AND AGENTS. FURTHERMORE, NO CONTRACTOR OF LONE STAR CONSULTING, INC. IS EVER RESPONSIBLE FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED OR MADE BY LONE STAR CONSULTING, INC. OR BY ANY LONE STAR CONSULTING, INC. OFFICER, EMPLOYEE OR OTHER CONTRACTOR.
LONE STAR CONSULTING, INC. FULLY AGREES TO PAY FOR OR PERFORM ALL OF ITS DEBTS, OBLIGATIONS, DUTIES AND ACTIONS IT IS LEGALLY OBLIGATED TO DO ON A TIMELY BASIS AND ACCORDING TO THE PROVISIONS, QUALIFICATIONS AND EXCEPTIONS DESCRIBED HEREIN. HOWEVER, IF LONE STAR CONSULTING, INC. HAS MADE TWO SINCERE ATTEMPTS TO PAY A DEBT USING ANY VALID FORM OF PAYMENT (e.g. check, money order, credit card, debit card, cash, Western Union, Moneygram, PayPal, return of Trade Item) AND THE PARTY TO WHOM THE PAYMENT IS BEING MADE ALLEGES THAT THE PAYMENT IS INVALID, THEN THAT PARTY FULLY AGREES TO WITHOUT LIMITATION AND WITHOUT LIABILITY OR FURTHER OBLIGATION TO LONE STAR CONSULTING, INC. TO THE IMMEDIATE, TOTAL AND PERMANENT CANCELLATION OF THE DEBT AND ALL ACCRUED INTEREST, IF ANY, ASSOCIATED WITH THE DEBT, AND FULLY AND UNCONDITIONALLY AGREES TO NOT UNDERTAKE ANY COLLECTIONS OR ANY OTHER LEGAL, REGULATORY OR ADMINISTRATIVE ACTION OR PERSIST IN ANY EXISTING COLLECTIONS, LEGAL, REGULATORY OR ADMINISTRATIVE ACTIONS RELEVANT TO ANY ALLEGED DEBT AGAINST LONE STAR CONSULTING, INC. OR ANYONE EMPLOYED BY OR OTHERWISE ASSOCIATED WITH LONE STAR CONSULTING, INC. LONE STAR CONSULTING, INC. WILL NOT ENGAGE IN OR CO-OPERATE WITH ANY SCHEME OR ACTIVITY WHICH APPEARS TO IT TO BE A SCAM, FRAUD, PHISHING ATTEMPT, CREDIT CARD/DEBIT CARD/PERSONAL/CORPORATE DATA HARVESTING ATTEMPT, ETC. WITHOUT LIABILITY.
CONSULTING AND PENALTY FEES APPLY TO TIME WASTERS: As our Client, you will realize that our goal is to serve you as fast and as efficiently as we reasonably can - you get the best devices, and just as fast as we can get them to you! This means that our time is valuable and we must eliminate wasted time - including time wasted dealing with time wasters who contact us just to unsolicited sell us things, conduct polls, obtain free information, harass us, investigate us, threaten and/us or to otherwise waste our time, and those who contact us again after we told them not to contact us again. Every minute we waste with a time waster is a minute we are not serving our good, paying Clients. As a free consumer service, we offer a comprehensive and extensive FREE Mind Control and Electronic Attack Tutorial (link near top of mindcontrol.htm webpage), designed to both describe these technologies and to help you understand what devices you may need. And most of our device-type descriptions are comprehensive, and this webpage extensively addresses our policies. For those who are seriously interested in buying from us (or doing a newsmedia story or book in which we will be mentioned), we do not mind answering questions and concerns directly related to what we do. However, if the reason for or the result of contacting us is to obtain free information on technologies which either does not directly relate to device-types we sell, or that becomes clear to us is not for the purpose of buying anything from us, or to try to find out about another company or its product or service, or is about our personnel, or to harass, investigate or threaten us, or to sell us something, or to conduct a survey or poll or is mostly about our opinions, or the time waster dangles out a proposed project(s) as a ploy to get us to spend time answering his/her questions and addressing his/her issues, or he/she does not contract with us for a proposed project within 30 days of his/her first contact with us, the time waster 100% agrees without any qualifications or reservations to reimburse us for at least $250 per hour fee for our wasted time spent addressing his/her questions and inquiries (each 6 minutes counts as 0.1 hours for billing purposes) as a consulting fee (at Lone Star Consulting, Inc.'s discretion, forbidden inappropriate contact fees may additionally apply, see below). This consulting fee also applies if one contacts us with questions or concerns using any email address, mail address, fax number, or phone number we have which is unknown in origin, its origin is inaccurately described, or it apparently involves any fraud or deception, or it makes our response undeliverable or wrongly deliverable. This consulting fee also applies if one repeatedly contacts us with questions and concerns already addressed on our webpages (evidence time waster did not read our webpages first), and it also applies if one improperly contacts an officer or employee of Lone Star Consulting, Inc. for any personal reason using a Lone Star Consulting, Inc. physical, mail or email address, fax or phone number. Furthermore, the time waster 100% agrees, without qualification or reservation, to additionally reimburse us as an additional consulting fee a minimum of 10% of all of his/her gross income from any and all sales, salary, payments, fees, commissions, prospects, opportunities, and/or profits he/she is promised or received for contacting us for any reason stated in this paragraph. Furthermore, if the time waster fails to pay in full all of these fees and penalties within 30 days of them being incurred, we reserve the right to charge him/her 1.5% per month interest on any unpaid balance plus all reasonable collection, investigative and legal fees and costs directly or indirectly incurred, and to fully investigate why he/she contacted us and what he/she intends to do with our information (at which time we may disclose any and all personal and private information he/she provided us) at no liability to us. Furthermore, if and when it becomes clear to us that no sales are likely to result from any communications with a person, we reserve the right to totally cut off the person from doing any future business or other contact with us, at which point he/she must never contact us again. FEES MAY BE WAIVED: In such cases and totally at our own discretion, we will waive the fee if, and only if, at the beginning of contact with us that the person accurately and fully discloses to us his/her accurate, complete and current name, address, phone number and intentions for contacting us, and all such disclosures must be in writing (e.g. email, postal mail), and we acknowledge the disclosures in writing.
LONE STAR CONSULTING, INC. often provides substantial Discounted Prices for its products and services when, for example, more than one CD Device is contracted for. IF WE AND A CLIENT ENTER INTO A DISCOUNT AGREEMENT OF ANY KIND, IF THE CLIENT FAILS TO MEET ANY OF THE PROVISIONS OR CONDITIONS OF THIS AGREEMENT, THE DISCOUNT AGREEMENT IS BREACHED WITH NO LIABILITY TO US, AND THE FULL UNDISCOUNTED PRICE(S) SHALL IMMEDIATELY APPLY TO BOTH ALL COMPLETED AND ALL UNCOMPLETED ITEMS WHICH ARE INCLUDED IN THE DISCOUNT AGREEMENT, AND ALL RESULTING PAYMENT DIFFERENCES BY THE CLIENT SHALL BE PAID TO US WITHIN 30 DAYS OF THIS BREACH. EXCEPT FOR CANCELLING THE DISCOUNT PROVISIONS OF THE DISCOUNT AGREEMENT, NO OTHER PARTS OF THE AGREEMENT ARE CANCELLED AND WE WILL CONTINUE TO DESIGN, BUILD AND CHARGE FOR ALL ITEMS. Furthermore, if a refund situation results, the paid discount price(s) shall be the basis of such refund, and not the unpaid full price. This provision is required to stop dishonest Clients from luring us into discount agreements for more than one product and/or service, then cancelling the remaining items after we have substantially started on the first one or few items and we have put in design and tooling efforts and/or obtained the materials and parts for the subsequent contracted-for devices.
YOU AGREE THAT LONE STAR CONSULTING, INC. MAY MODIFY THESE POLICIES, THE DESCRIPTIONS OF ITS PRODUCTS AND SERVICES, AND ITS PRICES FROM TIME TO TIME. FURTHERMORE, YOU AGREE TO BE FULLY BOUND BY ANY AND ALL LONE STAR CONSULTING, INC. REASONABLE CHANGES OF THESE POLICIES, ITS PRODUCT AND SERVICE DESCRIPTIONS, AND ITS PRICES WHEN SUCH CHANGES ARE MADE UNLESS THESE CHANGES EXPLICITLY CONTRADICT OR CONFLICT WITH SPECIFIC PROVISIONS OF AN EXISTING CONTRACT.
NO OTHER WARRANTY APPLIES (EXPRESSED OR IMPLIED) EXCEPT THOSE LIMITED WARRANTEES EXPLICITLY STATED UNDER ALL OF OUR STATED POLICIES THAT CAN BE APPLIED TO THE PURCHASE OR USE OF ANY PRODUCT OR SERVICE.
ALL CD ITEMS ARE PROVIDED AS A UNIQUE SERVICE ONLY. NO CD DEVICE WE DESIGN OR MAKE IS OFFERED OR CLAIMED TO BE OFF-THE-SHELF OR OVER-THE-COUNTER, OR AS A "STOCK" ITEM. THE AVAILABILITY OF ANY CD DEVICE TYPE (e.g. devices.htm webpage) IS NOT GUARANTEED IN ANY QUANTITY. IF THE TOTAL AVAILABLE QUANTITY OF AN ITEM IS NOT INCLUDED IN ITS DESCRIPTION, THEN THE ASSUMED QUANTITY IS THE MINIMUM QUANTITY REQUIRED TO FILL ONE CD PROJECT(Note 1: For quantities greater than one, each CDitem will be uniquely designed and/or laid-out from all others; you may of course email us at any time to inquire about available quantities). (Note 2: While we will certainly do our best to fulfill a CDservice for the specified quantity of items, if for whatever reasons we cannot provide that quantity in good condition, we will ship the quantity of acceptable quality pieces we have produced as part of the CD). If we are unable to ship the specified quantity, we will do a partial shipment, plus a partial refund based on a proration of your CD we are unable to fulfill no matter why we are unable to fulfill your total order and at no liability to us beyond the partial shipment and partial refund. While we almost always 100% successfully complete a CD project, on relatively rare occasions and primarily due to a part we had anticipated at the beginning but which is no longer available to us, is defective or does not come up to spec, we may be able to only partially complete a CD project. In which case, if we are not able to complete an important specified functional part of the CD specifications (e.g. the specified detection, processing, displaying and/or outputing of one or more major specified electronic signals, or major damage to the device not caused after receipt by Client), the Client is not required to pay the 2/3rds balance owed on his/her CD project (the Client will either not be shipped the CD device or must first return the CD device to avoid the 2/3rds balance) until we are given a reasonable opportunity to correct the major deficiency and we are unable to do so. If the CD project is already shipped, the Client must explicitly notify us in writing (delivered email or Postal Mail) as to this deficiency within 14 days of his/her receipt. However, the Client also has the option to negotiate with us for a reduction in CD project cost to make up for the absence of the important specified function(s). Since all CD project devices are 100% handmade from scratch, are artistic works and are unique (i.e. no two layouts are the same, so we have no pattern to guide us), they undergo much handling in their construction, modification, testing and fine-tuning. Even great works of art have visible brush strokes. While we always try to be careful not to damage anything, this means that the Client must expect some tool marks, minor mistakes and accidents, and other indications of our handling of the device, and we do not compensate for wear, tear and minor mistakes which gets on a device during its construction, modification, upgrading, repair, tuning and/or testing unless it directly and adversely affects a major function of the device provided as a functional deveice. If the CD project is not 100% completed due to some non-functional, relatively minor functional or cosmetic specification not being met (e.g. type of connector, type of enclosure, type of power supply, the color, texture, composition, size, shape or weight of anything, etc.), upon explicit, written request (delivered email or Postal Mail) by the Client within 14 days of receiving his/her CD project (if already shipped), we may offer the Client a modest reduction in the final dollar amount he/she owes us or has paid us for a 100% successfully completed CD project, but the Client does not have the option to refuse to pay the reduced balance for his/her CD project. However in any case, if we dispute the Client's claim of functional deficiency, we may first require the Client to independently prove his/her claim totally at his/her time and expense and beyond reasonable doubt.
Although in our assessment our CDdevices work as well or better than others approved by the bureaucracy (e.g. FCC, FDA, UL), BECAUSE ALL OF OUR DEVICES ARE UNIQUE, EXPERIMENTAL AND HANDMADE, WE MAKE NO CLAIMS THAT REQUIRE PRIOR GOVERNMENTAL, INDUSTRIAL, COMMERCIAL OR PRIVATE APPROVAL. BECAUSE OF FEDERAL AND OTHER LAWS AND REGULATIONS, WE CANNOT PROVIDE ANY FUNCTIONING RADIO FREQUENCY (RF) DEVICE WE BELIEVE CAN JAM, BLOCK OR INTERFERE WITH A LICENSED RF TRANSMITTER OR PROTECTED COMMUNICATIONS. NOR CAN WE PROVIDE ANY FUNCTIONING DEVICE WHICH WE BELIEVE IS HAZARDOUS OR DANGEROUS (e.g. high voltage devices, ignition devices, etc.) AS A FUNCTIONAL DEVICE, OR WE BELIEVE LIKELY ILLEGALLY VIOLATES ANY APPLICABLE LAW, REGULATION OR INTELLECTUAL PROPERTY RIGHT. WE CAN PROVIDE RF, PHONE, MEDICAL, SURVEILLANCE AND OTHER DEVICES ONLY AS LEGAL, NON-HAZARDOUS, NON-DANGEROUS AND NON-FUNCTIONAL REPLICAS, MODELS, MOCK-UPS or NOVELTIES, AND WITH NO WARRANTY AS TO FUNCTIONALITY, NO TECHNICAL SUPPORT AND NO INSTALLED BATTERIES PROVIDED ("User Manuals" are provided only for historical, conversational piece or artistic purposes only). IF AN ITEM HAS CERTAIN USES WHICH REQUIRES APPROVAL (approval may be in the form of a license, permit or other form of approval accepted by the entity with approval jurisdiction) BY A GOVERNMENT, CORPORATE, INDUSTRIAL OR OTHER ENTITY AND HAS OTHER USES WHICH NO APPROVAL IS BELIEVED BY US TO BE REQUIRED, WE CAN PROVIDE THE ITEM ONLY FOR THEIR LEGAL USES (e.g. Dental picks are sold by both dentists/dental suppliers for dental/medical uses and by tool/hardware stores for various mechanical uses; if we included dental picks as part of your device, they would be for their mechanical uses only). For non-functional devices, 1-3 simple final assembly steps are required to convert them into fully functional units but only if the Client is fully licensed and permitted to do so by all applicable authorities, and can do so legally and safely. At our discretion, devices which are overall non-functional, may be provided as partially-functional units if the functional unit(s) is not controversial and has no known illegal, unethical, hazardous or dangerous use (e.g. a device which has a power supply and produces both a RF signal and non-RF signals, the power supply and non-RF signal sections may be provided fully functional while the RF section is provided only as non-functional). All parts and descriptions are included with the device for these simple steps for your strictly legal utility, entertainment and educational purposes only. Note that while we can provide some devices or their circuit sections only as non-functional devices/sections to make sure that they are authentic replicas, models, mock-ups or novelties, we test them with dummy loads ("dummy load" testing originates from the standard method used by electronic engineers and technicians to test and align RF transmitters without actually transmitting a RF signal through an antenna which may violate regulations and/or interfere with properly licensed transmitters), but ship them with their specified antennas. NEVER MAKE AN ILLEGAL, HAZARDOUS OR DANGEROUS CONVERSION OR USE OF ANY DEVICE. IT IS CRITICAL THAT YOU DO NOT INTERFERE WITH ANY LICENSED RF TRANSMITTER FOR ANY REASON, AND IF YOU DO, YOU MUST SHUT OFF THE DEVICE IMMEDIATELY AND NOT USE IT AGAIN. IF YOU ARE UNDER FCC JURISDICTION AND/OR SIMILAR JURISDICTIONS, THEIR APPROVAL(S) OBTAINED BY YOU MAY BE REQUIRED BEFORE PROVIDING US YOUR CDAF FOR ANY FUNCTIONAL RF TRANSMITTING DEVICE AND FOR ANY NON-FUNCTIONAL RF TRANSMITTING DEVICE OR CIRCUIT SECTION WHICH YOU INTEND TO CONVERT INTO A FUNCTIONAL FORM; IF NOT UNDER FCC OR SIMILAR JURISDICTION, WRITTEN APPROVAL MAY BE REQUIRED OF YOU FROM WHATEVER GOVERNMENT AGENCY(IES) OR ENTITY(IES) IN YOUR JURISDICTION IS RESPONSIBLE FOR LICENSING AND PERMITTING RF TRANSMISSIONS. ALTERNATIVELY, YOUR RF APPROVAL ENTITY MAY INFORM YOU THAT FOR YOUR LOCATION, THE DEVICE FREQUENCY AND RANGE, AND INTENDED USES OF THE DEVICE, NO LICENSES OR PERMITS ARE REQUIRED. We do not recommend or imply that any illegal conversion, nor other modification or use be made, and again all licensing, permits and other approvals required to convert a non-functioning device to functional and all uses of the device are the sole responsibilities and liabilities of the Client.
EXCEPTIONS TO WARRANTY:
LONE STAR CONSULTING, INC. ASSUMES NO LIABILITY AND EXTENDS NO WARRANTIES, EXPRESSED
OR IMPLIED, FOR USE OF ANY ITEM IN ANY MANNER EXCEPT WHAT IS LEGAL, SAFE, AND
EXPLICITLY DESCRIBED IN EITHER ITS MAKER'S USER MANUAL (unless stated otherwise,
always automatically included with CD devices, but usually not included with
eBay hardware) OR BY US IF INTENDED OR USED FOR A DIFFERENT USE OTHER THAN WHAT
THE ORIGINAL MAKER HAD INTENDED (e.g. dental picks, while originally intended
to clean teeth, but sold by us for mechanical uses such as for cleaning electronic
boards), OR TO ANYONE OTHER THAN THE ORIGINAL PURCHASER. Note that not every
function and feature of some hardware items may have been tested by us, especially
when it comes to eBay items, as we sell such a huge variety of hardware items,
many of them unique and many without User Manual, that it is not uncommon for
us to lack the knowledge of how an item is supposed to function in its every
respect or all of its features (some which may be undocumented), as well as
we may lack the often high specialized equipment usually required to thoroughly
test some items, and some items are sold and shipped packaged new or sealed
with no access to test any function or feature. In some eBay cases, about all
we can do is a power-up test. And some items may have so many functions and
features that it would take an unreasonable amount of time and resources to
individually test each one so sample testing and/or most important function/feature
testing are done instead.
........OUR ADVERTISED DESCRIPTIONS: When we describe an Item made by someone else in our ads - whether eBay, or elsewhere - we try to be as accurate and complete as we reasonably can. We have 1,000s of different Items listed on eBay and elsewhere ranging from ICs to antiques and we are not an expert about all of these Item types, so we occasionally make an misstatement, error, oversight or omission (if we have made a misstatement, error, oversight or omission, please freely email us about it, and we will try to correct it), and we assume no liability for doing so. And many of our descriptions depend upon the representations of the Items by those who sold them to us - often verbal representations because much of what we buy is person-to-person. Item function and completeness is one issue, because like all of the big electronic parts and equipment sellers (e.g. Digi-Key, JameCo, Mouser, Allied Electronics, Newark, Farnell, JDR Microdevices, Radio Shack, etc.), we can't test every IC, transistor or resistor we sell. Item packaging is another issue. Many of the Items we obtain and sell are acquired new in their original packaging and never used by us. Much of this packaging is very old, and while the Item itself is still in new, pristine condition or perhaps just a little dusty, its package may be on its last legs. As the result, the Item's original packaging may be torn, opened or crumbly, and we may even have to replace the original packaging with a new 4-mil thick transparent plastic bag to adequately protect and preserve the Item. In some cases, we must remove an Item from its original package to photograph it for our ads or to test it. Therefore, an Item we bought in its original packaging and then sold, while very likely will be shipped in its original undamaged and unopened packaging, in some cases, the original packaging may be damaged, opened or even replaced, for which we assume no liability. If the Item's original packaging is important to you (e.g. you are a collector), we require that you clearly state that in an email to us about the Item prior to buying or bidding on it, in which case, if possible, we will set aside that Item type with the best packaging for you, else we will assume that original packaging or its condition is not important to you.
NO OTHER WARRANTIES OR LIABILITIES TO US APPLY, EXPRESSED OR IMPLIED, EXCEPT THOSE EXPLICITLY STATED UNDER OUR POLICIES. ALL HARDWARE WARRANTIES ARE ALSO NULL AND VOID UNDER ANY OF THE CONDITIONS BELOW:
WARNING: Nothing in any device we sell or otherwise provide is to be repaired, modified or disassembled by the Client. Handling or disassembly of the electronic components within these devices may result in exposure to lead primarily in the form of solder, which is known to the State of California to cause cancer, birth defects, and other reproductive harm. Note that Lone Star Consulting, Inc. never intentionally uses any paint, coating or other external chemical to the exterior of any device it sells or otherwise provides which contains lead, any other toxic heavy metal or any other chemical or substance known to be banned as harmful to people or animals.
NOTE: ALL PAYMENTS MUST BE MADE IN U.S. DOLLARS. We cannot ship an Item or provide a service unless ALL owed monies are paid, received, deposited and fully cleared by us first (no payments can be outstanding; Clients assume full responsibility for being aware of what they owe us). Whatever type, form or amount of payment we receive from a Client, we reserve the right to deposit it, and we assume no risk or liability in depositing it. We reserve the right to refuse any type, form or amount of payment without giving a reason and without risk or liability. Because we consider Postal Money Orders (PMO), Western Union (WU), MoneyGram (MG) and PayPal (PP) to be same-as-cash (PMO is the only MO or check we will consider same-as-cash as we can easily and quickly verify that it is not counterfeited or forged). Barring unforeseen situations, we always ship these orders within 2 days of our receipt and deposit (also applies if you send us cash or item of trade and we receive your cash or item of trade, we will notify you in writing, however, we are NOT responsible for cash or any other valuables sent to us - if you send cash or item of trade, be sure to pack it really well and seal your envelope well). To minimize shipping delays, always pay us by PMO, WU, MG, PP, Cash or Item of Trade. ALL PAYMENTS MADE TO US FOR OVER $250 MUST BE PAID BY PMO (U.S. PMO or Canadian PMO made out in $US only), WU, MG, PP (confirmed U.S. PayPal addresses AND cleared by us in writing only, see below), CASH ($US only), or acceptable Item of Trade. We will NOT ship if you make us a payment of over $250 not made by PMO, WU, MG, PP (confirmed U.S. addresses only), cash or acceptable Item of Trade unless and until your payment has totally cleared to our satisfaction (see below). For all other forms of payment acceptable to us (e.g. personal check, business check, certified check, cashiers check, non-PMO money order, foreign PayPal, etc.), do not divide up payments to avoid the $250 limit (no single or multiple payments which total exceeds $250). We assume no liability nor responsibility, nor will we issue a full or partial refund for or provide a product or service for, any full or partial payment made to us (not made with U.S. currency cash) which does not clearly state on it in ink the name of the Client who is making the payment (this is to protect us from scams involving multiple claims for the same unidentifiable payment, or that we confusingly or inadvertently apply to someone else), in which case, we reserve the right (without liability to us) to consider the "payment" to be an outright gift to us:
TEXAS CLIENTS: If your shipping address is in Texas, you must include the 8.25% sales tax on ALL payments, including evaluation estimates, Customized Devices, and eBay payments. If you are required by any other jurisdiction to pay tax, you must pay that tax to us and provide us the name and address of that jurisdiction so we can file that tax payment with them
NO CONTACT IS TO BE MADE USING A LONE STAR CONSULTING, INC. PHYSICAL, MAIL OR EMAIL ADDRESS OR PHONE NUMBER OR FAX NUMBER OR BY VISIT TO A LONE STAR CONSULTING, INC. ADDRESS FOR ANY PERSONAL REASON RELEVANT TO ANY LONE STAR CONSULTING, INC. OFFICER, EMPLOYEE OR CONTRACTOR UNLESS OTHERWISE CLEARLY PERMITTED UNDER FEDERAL OR TEXAS LAW OR ORDERED BY A COURT OF COMPETENT JURISDICTION. At Lone Star Consulting, Inc.'s discretion, any and all such contact attempts may be considered as forbidden inappropriate contact, see below, and/or as time waster contact, see above. In addition, the officer, employee or contractor so contacted, as well as Lone Star Consulting, Inc. itself, may at his/her/its discretion jointly or severally file lawsuit(s) alleging defamation of character, slander, libel, harassment, intimidation, and/or other causes of action against the person making such contact in his/her personal and/or official capacities and/or against any entity which has employed this person to make such contact, and that each and every such Defendant stipulates by attempting or authorizing such contact that any and all such legal allegations are 100% true and factual against him/her/it and furthermore, each and every Defendant agrees to forever waive, forego and abandon all Defenses, including but not limited to immunities and furthermore to immediately indemnify and hold harmless all Lone Star Consulting, Inc. Plaintiffs for all direct and indirect costs, fees and expenses of Plaintiffs in investigating and pursuing all such legal actions. Furthermore, each and every Defendant the Court rules against agrees to immediately and fully pay without protest all such awarded compensatory, punitive and/or other damages, if any, regardless of the size or type of the damage awards.
NO CONTACT IS TO BE MADE USING A LONE STAR CONSULTING, INC. OFFICER'S, EMPLOYEE'S OR CONTRACTOR'S PERSONAL PHYSICAL, MAIL OR EMAIL ADDRESS OR PHONE NUMBER OR FAX NUMBER FOR ANY DEBT, OBLIGATION, PAYMENT, DUTY OR ACTION OWED BY OR REQUIRED OF LONE STAR CONSULTING, INC. At Lone Star Consulting, Inc.'s discretion, any and all such contact attempts may be considered as forbidden inappropriate contact, see below, and/or as time waster contact, see above. In addition, the officer, employee or contractor so contacted, as well as Lone Star Consulting, Inc. itself, may at his/her/its discretion jointly or severally file lawsuit(s) alleging defamation of character, slander, libel, harassment, intimidation, outrageous behavior, and/or other causes of action against the person making such contact in his/her personal and/or official capacities and/or against any entity which has employed this person to make such contact, and that each and every such Defendant stipulates by attempting or authorizing such contact that any and all such legal allegations are 100% true and factual against him/her/it and furthermore, each and every Defendant agrees to forever waive, forego and abandon all Defenses, including but not limited to immunities and furthermore to immediately indemnify and hold harmless all Lone Star Consulting, Inc. Plaintiffs for all direct and indirect costs, fees and expenses of Plaintiffs in investigating and pursuing all such legal actions. Furthermore, each and every Defendant the Court rules against agrees to immediately and fully pay without protest or delay any and all such awarded compensatory, punitive and/or other damages, if any, regardless of the size or type of the damage awards.
Because we may receive 100s of letters, phone calls and emails per week, common sense and simple time-savers (e.g. an SASE, well thought out inquiry, clear and concise description) often make our job to provide you our best response much easier. Do NOT make any unsolicited promotional phone calls or emails to us! Instead, send us your offer by mail. Include your SASE. Because of 9/11-related concerns, our controversial security products, and tactics of jealous competitors, we have had to tighten our security.
If you approach us as any kind of author, researcher, reporter, producer, investigator, legal entity, competitor, or in any similar capacity, you MUST first, unless otherwise forbidden by law, clearly and accurately identify yourself and all intentions in writing, obtain explicit written permission from us, and clearly and fully discldose in writing all intention to:
All contacts made with us must be strictly within the scope of legal purposes only. All illegal contacts are strictly forbidden.
INAPPROPRIATE CONTACT FORBIDDEN: If we reasonably believe we were injured directly or indirectly resulting from any contact made with us that is forbidden, unauthorized, investigative (without prior full and accurate disclosure to us full details in writing of all incidents, past, present and future), fraudulent, deceptive, misleading, entrapping or otherwise inappropriate, or from anything confidential that you have learned from anything we've provided you or anyone else verbally or in writing, you are personally and 100% responsible for immediately indemnifying us for the total amount of all such expenses, costs and losses that we reasonably believe are likely to directly and indirectly result from such inappropriate contact(s), or from such verbal or written information. Furthermore and regardless to the extent that injuries have resulted to us as the direct or indirect result of your inappropriate contact(s), you agree without objection or qualification to pay $1,000 per hour fee for each hour (part of hour counts as an hour; at Lone Star Consulting, Inc. discretion, this fee may be in addition to time wasting fees, see above) to each involved officer or employee you cause directly or indirectly to spend time answering, addressing, responding to, defending, investigating, researching and/or taking legal and/or regulatory action, plus all resulting direct and indirect expenses, costs and losses, as the direct or indirect result of all such inappropriate contact(s). Furthermore, for any and all legal or regulatory actions, if any, that occur because of such inappropriate contact(s), you also agree to waive, forego and abandon all defenses, immunities and counteractions that might otherwise apply to you and you also agree to subject yourself to all court, jurisdictional, venue and applicable law assignments described above, all without any objection or qualification. Furthermore, you agree to pay each and every affected officer and employee all billed and/or incurred amounts relevant to this paragraph within 30 days of you being billed or the amount has been incurred, whichever occurs first, or agree without any objection or qualification to legal default and collection plus 1.5% interest per month being added to each unpaid balance.
FACILITY VISITS: Because of the high level of security our work sometimes requires, WE NEVER PERMIT VISITS TO OUR FACILITIES AND WE NEVER PERSONALLY MEET WITH CLIENTS. We have no showrooms. We never give tours. We never provide any hardware, technical services or support services in person. We never have a set schedule for being anywhere particular at any particular time. And we never permit local pickup or local delivery of any item or service. ALL BUSINESS WITH US IS DONE STRICTLY BY EMAILs (much preferred), POSTAL MAILs, PHONE CALLs and FAXES (if available) - AS PER THESE CONTACT POLICIES - NO EXCEPTIONS. We spend much time in the lab and in the field where work often cannot be disturbed, so we cannot guarantee the availability of any particular major corporate officer for a phone conversation at any time. If you need to converse with a particular major corporate officer, emails and mails are your best possibilities. ALL ATTEMPTS TO VISIT OUR FACILITIES ARE FORBIDDEN INAPPROPRIATE CONTACT (see above).
WORK HOURS & PHONE CALLS: Because of our profound, dramatic and high-profile
scientific research we do in some areas (e.g. mind control, radionics, energy),
many people call us because of our notoriety out of curiosity. We often work
60-80 hours per week as it is. For us to get our work done, we must be restrictive
with phone calls - especially those which directly disrupt our work. We truly
apologize to our good Clients if that may come across as a bit aloof or even
rude, but consider you would not like us to delay your project by wasting our
time chit-chatting with people about things not related to any product or service
we can provide them. Because of our highly unusual and varying work week (usually
not M-F), work hours (seldom 9-5) and meal breaks (seldom 12-1), phone calls
are usually the least reliable and least desirable way to contact us. Since
we are not open to the public and our work schedule varies widely and often
unpredictably, we do not keep regular work weeks and hours. And sometimes we
are in a noisy environment or engaged in critical lab experiments or otherwise
not available and we cannot answer the phone. To do our best work for our Clients,
we cannot be disrupted from critical lab experiments and tests, which may take
hours - even days - to set up and run. If the caller asks for a particular person
in the lab, in traffic or otherwise unavailable to the answerer, the requested
person usually cannot come to the phone - we much prefer that you do not ask
for a particular person to talk to but instead clearly state your question,
inquiry or concern and if our person answering the phone cannot respond to it,
he/she will try to get someone who can. And in some phone situations, we cannot
write information down or check on computer data at that time (to avoid all
hacking attempts, one of our computers is not connected to Internet). Some topics
cannot be addressed by phone and must be addressed in writing (and only to the
extent of their written descriptions) because they can result in misunderstandings
and/or misrepresentations of what was said which may result in serious errors;
these topics include, but are not limited to: Changes in shipping, payments,
CDAF and Estimates Form details and CD project specifications, technical and
support questions which require research or analysis, and all disputes and complaints
and any other potential or actual legal issue. You fully agree that any phone
conversation which addresses any of these issues are neither legally relevant
nor legally important nor legally liable to us - all of these issues MUST be
addressed in writing. We do not answer phone calls in which the actual calling
# is not displayed on our Caller ID (if your displayed Caller ID # is spoofed,
false or invalid, then you legally stipulate to fraud by you and to forbidden
inappropriate contact with us, and you agree to pay us $100,000 plus all other
damages per spoofed call), or it is a toll-free number (i.e. 800, 866, 867,
877, 888 area code), because most toll-free and non-displayed # (blocked, unavailable,
restricted, etc.) phone calls we receive are telemarketers or snoops. Although
we often work 60-80 hours per week to do good jobs for our Clients, we may answer
the phone, place a phone call or continue a phone conversation ONLY IF it occurs
between 9 AM - 5 PM MST (and won't likely extend beyond 5 PM on Mon-Thurs and
12:01 PM MST on Fridays, and no National Holidays), ONLY IF we are also working
then, ONLY IF we are also not in a noisy environment, nor in the lab, nor in
traffic, nor otherwise unavailable, AND ONLY IF your phone # is fully displayed
and is not a toll-free phone #. We rarely make exceptions. If you strongly feel
that you must talk to us by phone, email us or voice mail us first with your
phone request (put "Phone Request" in your Subject Line); in your
email or voice mail, state your name, address and phone # (must be a USA #),
3 dates and MST time ranges when you would like us to call you back, length
of expected phone conversation, all subjects of conversation (all must directly
relate to something we are selling), and exactly why the same information cannot
be provided to you by email, snail mail or one of our webpages. If we believe
that we can and should do this phone call, we will email you the date and time
we will most likely call; if not, we will try to address your concerns by email.
Do not record a phone call with us, regardless of who initiated the phone call,
unless you explicitly state at the very beginning of the phone call that you
are recording the phone call AND we explicitly tell you that it is OK for you
to record the phone call (we reserve the right to require you at any time to
provide us a totally clear, complete and unedited copy of your recording totally
at your expense within 10 days of your recording). Do not text message us as
we almost never respond to text messages. If you are not a telemarketer or snoop
AND you have bought or are interested in buying something from us, and we don't
answer the phone (whether or not you have a blocked Caller ID display #), email
us or leave us a voice mail (clearly provide your name, phone #, email address
and subject). While we do our reasonable best to support our Clients and we
reasonably try to answer all phone calls and respond to all voice mails, we
assume no liability for missed phone calls, for hanging up on callers, for not
returning phone calls, for not addressing or responding to phone calls and voice
mails, or for anything we say in phone conversations or as the direct or indirect
result of phone conversations.
EMAILS & FAXES: EMAILS: YOU MUST PROVIDE US A RELIABLE EMAIL WAY OF BOTH BEING ABLE TO CONTACT YOU ON TIMELY BASES IN WRITING AND YOU RESPONDING TO US ON TIMELY BASES IN WRITING. We require 2-way email communications with you at all times, and we may ignore or refuse to address your inquiries, questions and/or concerns without liability if you do not provide us a reliable way to email you and get email responses from you. Phone calls are never acceptable substitutes for written responses. By providing us your email address, we may assume without liability that you are both receiving our emails and can respond to our emails on timely bases (within 5 calender days), regardless of whether or not you respond to them or how you respond to them, as long as your email does not come back to us as 'undelivered.' If your regular email is not working, then you must find either another email way (in which you fully identify yourself), or a Postal mail way to send us your inquiries, questions or concerns (Postal is totally acceptable for sending us your CDAF and other contract forms). If your only way of engaging in written communications with us is Postal, you must inform us of that fact prior to doing business with us so we can consider waiving our email requirement for you. Since Postal communications may take days and even weeks to reach us and we respond to, do not send us any Postal communications which has a time limit of less than 31 calender days. NEVER SEND US AN EMAIL ATTACHMENT FOR A .DOC, .XLS, .EXE, .ZIP or ANY OTHER EXECUTABLE OR COMPRESSED FILE FORMAT - THESE WILL NEVER BE OPENED AND ALWAYS BE IMMEDIATELY DELETED, AND WITHOUT NOTIFICATION TO THE SENDER, AND WE ASSUME NO RESPONSIBILITY FOR THEM. And all attached files from unknown subjects, advertisement, unexpected, and/or suspicious will also be handled in the same manner.
FAXES: Because we are in the lab and field most times, faxes (if available) are permitted only on an exceptional pre-approved basis and we cannot guarantee either fax service or immediate responses to faxes. For a compelling need, we may make an exception and authorize Faxing of other items; in which cases, please email us and describe what you would like to Fax us. NOTE: We charge $100 per page of any unauthorized item faxed or emailed to us. Any ad, promotion or other item not directly related to an order or overseas inquiry that has not been expressly authorized by us prior to Faxing is considered to be an "unauthorized item." Please Fax us as few pages as possible (preferably no cover sheet). Please clearly sign and date all Faxes. By policy, we never purchase any product or service from a Faxed ad! You may send us faxes as image file or text attachments to emails to us (i.e. virtual faxes), but they must be sent only as .tif, .jpg, .gif, .bmp, or .pdf (with printing allowed) files.
We welcome and encourage email contacts
as usually the fastest, most reliable, least disruptive and most desirable means
of getting a comprehensive and well-thought out response from us. Generally,
we are often in the lab or field and cannot respond to email on an instant basis
(but we respond almost always at least once daily). It is very important
that when you place an order with us or complete your CDAF or Estimates Form,
you provide us your clearly readable, accurate and dependable email address,
and that you assume full responsibility for anything you tell us or we tell
you by email. We may assume without liability that you received and read our
email sent to your provided email address and it has not been returned to us
'Undelivered,' whether or not your provided email address is your actual email
address and whether or not you have responded to our email within 3 days of
us sending it to you.Use emails to notify us when you sent a CDAF,
Estimates Form or payment (and the type and amount of your payment),
ask for information, and just about anything else just as long as it relates
directly to one of our offers and you are a Client or serious potential Client.
However, there are several email restrictions:
(1) Please never send us personal information via ordinary email. For your own security, since ordinary email is really not private, use regular First Class Mail (preferred), fax or phone call to inform us of personal information, if any, which is part of your CD project or order.
(2) Never send us any spams, adwares, spywares, key loggers, phishing attempts, or junk or commercial emails or faxes, or computer infections of any kind, all of which are inappropriate contact with us. Our email is reserved strictly for our Clients and potential Clients to inquire about our products and services, place orders, and for technical and support for our offers and Client orders and their (proposed) CD projects. The email sender assumes full liability for anything he/she knowingly or unknowingly is directly or indirectly reponsible for sending us which directly or indirectly damages our system or files, attempts to defraud us, or in any way compromises our or any Client's privacy or confidentiality or retrieves any of our files, passwords or keywords or key strokes.
(3) Never send us an email attachment in executable or compressed file format (see above), or computer virus, trojan horse or worm. We never open email attachments with a executable or compressed file format - we always discard them - and we are never responsible for them. Nor do we ever buy from an unsolicited email ad or recommendation, nor do we click on an unsolicited email link.
(LETTERS and PACKAGES of all types and sizes and from all sources and shippers):
Please clearly sign and date all written
material you send us.
General: When you write to us for any reason other than to place an order or inquire about one, please observe the following:
For best responses, be sure to include a #10 SASE. We always carefully inspect all received envelopes and packages. We are not responsible for or accept any liability for the disposition of unauthorized, poorly labeled, tampered with or otherwise suspicious envelopes and packages we do or do not receive (usually, we will attempt to contact sender first because communicating with our Clients is very important to us). Please use this procedure:
First, clear your envelope or package with us in writing my email, mail or fax (not by phone) prior to shipping it to us. Before you ship an envelope or package to us, your envelope or package must first be assigned an envelope or package # by us, and that # must clearly appear in clearly readable lettering on the front of your envelope or package. We assume no liability for any envelope or package sent to us without the correct envelope or package # properly placed on your envelope or package.
Clearly label your envelope or package with your verifiable name and return street address, and actual phone number or email address.
Do not ship to us anything that is illegal or hazardous to ship and/or possess.
Do not ship to us any opaque unopened containers.
For envelopes and packages that we accept, if the sender does not provide us a reasonable written explanation, within 30 days of us receiving the envelope or package, describing why it was sent or returned to us, we will dispose of its contents as we see fit at no liability to us, unless other written arrangements have been made. To reship an undeliverable, refused or return-for-refund envelope or package, we charge the normal S/H plus a MINIMUM 25% fee that must be prepaid by sender.
MAIL RECEIPT: We use a mail service because much of the work we do is highly proprietary and confidential, so we can't have mail delivered directly to us. Mail and packages are not to be considered "received" by us until actually received by Lone Star Consulting, Inc. personnel. We spend much time in the field. Therefore, it may take as much as 10 days (3-7 days typical) from the time that our mail service receives a letter or package before Lone Star Consulting, Inc. personnel actually obtains the mail.
Certified, Registered, Insured & Proof-of-Delivery (CRIP) Mail: Because of past CRIP abuse, even if inadvertently signed for, LONE STAR CONSULTING, INC. takes no liability or any other responsibility for CRIP mail which does not meet all of its requirements stated in (1) - (7) below, whether or not the CRIP mail is signed for. These (1) - (7) requirements below are the only proper and authorized means for sending CRIP mail to LONE STAR CONSULTING, INC. or anyone associated with it. The mere fact that the CRIP mail is signed for does not make it proper and authorized CRIP mail. Furthermore, it reserves the right to return, destroy or trash unopened CRIP mail with its name in any address on it which it finds suspicious with no liability or other injury to itself. To protect the sender's privacy, it will waive (6) and (7) requirement below on the CRIP mail if the CRIP arrival is preceded by a received signed and dated fax (if available) or non-CRIP First Class letter by the sender which notifies it of its upcoming CRIP mail, includes a copy of the CRIP envelope or package face (JPG or GIF format only), and includes all of the information required by (6) and (7) below. NOTE: BECAUSE A MAIL SERVICE HAS PHYSICALLY RECEIVED AND SIGNED FOR CRIP MAIL FOR US, DOES NOT MEAN THAT LONE STAR CONSULTING, INC. AND/OR ANY OF ITS OFFICERS, EMPLOYEES AND/OR CONTRACTORS HAVE RECEIVED AND/OR SIGNED FOR THE CRIP MAIL. ANY CRIP MAIL RECEIPT DATE THAT IS TO BE APPLIED TO LONE STAR CONSULTING, INC. AND/OR TO ANY OF ITS OFFICERS, EMPLOYEES AND/OR CONTRACTORS IS THE DATE THAT IT, THEY, HE AND/OR SHE BOTH PHYSICALLY RECEIVED AND SIGNED FOR THE CRIP MAIL.
LONE STAR CONSULTING, INC. CRIP REQUIREMENTS:
(1) The CRIP mail must NOT be a "RESTRICTED DELIVERY" one.
(2) The CRIP mail must be addressed to and limited to: "LONE STAR CONSULTING, INC., 8900 Viscount, Ste 235, El Paso, TX 79925." If it is to be to the attention of anyone, the name of that specific person(s) must appear in the next line after "LONE STAR CONSULTING, INC." No other CRIP mail is acceptable to us, except those of a clearly identifiable government origin.
(3) The CRIP mail must have a clear, truthful, accurate and verifiable return name and address, which all must 100% match with that on the receipt and return card, if any. Its CRIP number must also match that on the receipt and return card.
(4) All letters, statements and notices contained in the CRIP mail must be signed and dated using black ink, and all such signatures and dates must be accurate and complete. Furthermore, all signers must include his/her accurate and complete printed name, official position title, official address and official phone number.
(5) The Sender must also contact us by email for a special Lone Star Consulting, Inc. CRIP Number he/she must clearly print on the CRIP mail. This unique number is computed by us from information we have about the Sender, type and the contents of the CRIP mail, which data the Sender includes in the body of the email he/she sends to us requesting the Lone Star Consulting, Inc. CRIP Number.
(6) Below the return address, the word, "From: " must be clearly printed, followed by the clear, complete and actual name, physical address, email address and phone # of both the sending person and the person the CRIP mail applies to (if a different person), and also the actual name, physical address, email address and phone # of both his/her organization and immediate supervisor, if the CRIP mail also relates to an organization.
(7) Below the return address "From: " line, the word, "Content: " must appear, followed by a 100% truthful, clear and complete description disclosing ALL of the actual contents ("CDAF," "order", "CD inquiry", "Technical Coaching inquiry," "Website Design inquiry," "item for trade", "return", "legal document", etc.). If a legal document or legal notice of any kind, you must also fully disclose under "Content" exactly what type of legal document or notice, and if a case is involved, the specific case number and a full identification of the relevant court or administrative body. If you include any attachments, other materials, and/or supplementary materials, these too must also all be fully disclosed under "Content".
REVIEWS, ARTICLES, STORIES & INTERVIEWS: We welcome all honest reviews, articles, stories and interviews that relate to us. Interested in doing a story on us? Contact us for details. Policies above apply.
SUPPLIERS WANTED!: Virtually everything that LONE STAR CONSULTING, INC. uses in its business is supplied through leasing agreements it has had for years. We are always looking for better deals. If you are interested in proposing a leasing type deal with us, click here ==> www.lonestarconsultinginc.com/suppliers.htm
LISTED & LINKED ADDRESSES: From time to time, we may list or describe - even provide links to - the names, phone numbers and/or mail/email addresses of non-Lone Star Consulting, Inc. businesses in our websites or other publications. NO SUCH LISTING/LINK IS TO EVER BE CONSTRUED AS A RECOMMENDATION FOR YOU TO CONTACT OR DO BUSINESS WITH IT. AS POLICY, NO MATTER HOW STRONGLY POSITIVELY OR NEGATIVELY WE REGARD ANOTHER BUSINESS, WE NEVER RECOMMEND FOR OR AGAINST IT. Furthermore, we take no orders for described/listed/linked entities, and we assume no responsibility for any of their policies, prices, products, services, or for any other facet of their operation. Furthermore, we will not discuss any facet of their operation, pass on anything to or from them, act as an intermediate, accept, respond to or take any responsibility for any mail, faxes, email, packages, orders, refunds or phone calls for them, provide any form of Client or technical service on their behalf, carry, ship, store or route anything to, from or for them, or evaluate, describe or comment on what they offer, and vice-versa. Any indications to the contrary must be assumed to be either inadvertent error or jesting on our part. And anything claimed to be said to the contrary must be ignored, and in no way alters what is stated in this paragraph.
LONG TERM ONSITE STORAGE, ABANDONED PROPERTY,
and SOLUTION TO PROBLEM PAYING BALANCE:
STORAGE FEES and ABANDONED PROPERTY: No storage fees result if you promptly pay off the balance of your CD when due, and your package is not returned to us as undeliverable although correctly addressed by us based on the shipping address you provided. Please pay any balance you owe on your CD within 10 days of being notified that we have completed it. Our policy is to rush your CD to you as soon as we can after completion. You must send us full balance, if any, that you owe us for your CD within 30 days from the time that we have sent you a notice that your CD is completed. Since we have limited long term storage capabilities and regularly inspecting and accounting for stored items takes time and effort, we must charge for Onsite Storage for balance payments (plus 1.5% interest per month on all unpaid balances) that take more than 30 days to reach us after we provided our first notice or from the day that we receive back as undeliverable the package we shipped to you that is correctly addressed to you based on the shipping address you provided. Onsite Storage fee after 30 days after we provided our first notice or date of receipt of correctly-addressed returned package is a very reasonable 25 cents per pound shipping weight plus 25 cents per cubic foot (based on shipping size as we package all stored items to protect them) for each day of storage is immediately due by noon of the following day and automatically becomes part of your unpaid balance and must be paid off in full before we will ship. The minimum DAILY storage charge is $1 per day. The minimum TOTAL storage charge is $10. For example, a 2.0 lb, 2.0 cubic foot package (about our average CD project) stored 10 days is charged (10)(2.0)(0.25) + (10)(2.0)(0.25) =$10 total. Since it will probably take you several days to get this payment to us, you should add in additional days (usually 3 min.) of daily charges to cover the transit time of your payment or pay us by Western Union, Moneygram or Postal M.O. so we can ship immediately. In addition, if the package was returned to us, you will be charged re-shipment S/H (be sure to inquire about the return S/H and also include your new correct address), and we are not responsible if your package was returned to us damaged. If any Onsite Storage or balance payment is more than 30 days past due AND we have first notified you about your CD completion at least 60 days earlier, we will consider your CD to be ABANDONED PROPERTY due to failure-to-pay, and we will have the option to either continue to store your CD for a longer period or to dispose of your CD any way we see fit, either decision resulting in no liability, refund payment, damage, loss, disadvantage, or requirement for further or individual Client notification or explanation to Lone Star Consulting, Inc., and total balance payment and Onsite Storage fee will still be owed to us. Should we dispose of your CD as abandoned property and you later want the CD, then you will have to start over again and submit a new CDAF for it (after paying all accrued storage fees for the abandoned CD).
SOLUTIONS TO PAYING BALANCE PROBLEMS: We bend over backwards to get your CD to you! If you are having trouble paying off your CD balance and need more time, you must ask us in writing within 10 days of CD completion notice if it is OK to send payments instead. Should we grant you permission in writing, you will be required to make monthly partial payments each of which must be at least 10% of the unpaid balance ($50 minimum) plus 1.5% interest payment on any remaining unpaid balance after each payment is due and paid in full, plus 25% of our normal Onsite Storage fee for the month period. In this case, the full partial payment of your unpaid balance is due every 30 days, and if it is more than 5 days late reaching us, then our full (normal) Onsite Storage Fee and failure-to-pay clocks will automatically activate and begin to accumulate. We will not ship until all balances are paid in full and are cleared (Postal M.O., Western Union and Moneygram payments clear within 1 day of receipt).
and Software Retention & Disposition Policies:Like
most businesses, we are inundated with paperwork, hardware and software storage.
This creates serious storage, maintenance and security problems about them.
In addition, understandably, most people today are very concerned about jeopardy
to their privacy and security, and don't want items about them stored for long
periods of time by businesses remote from them; no matter what security measures
are taken or how careful the business is, any such business can be black-bagged
or burglarized of its records. We deeply respect your privacy and security concerns.
Therefore, to best protect both our operation and our Clients, as our policy,
as part of our normal course of business, we now destroy without prior notice
or liability or disadvantage to us (all of which are also referred to as "records"
herein): (1) ALL ORDER, CUSTOMIZED DEVICES APPLICATION FORM (CDAF), ESTIMATES
FORM, AND USER MANUAL COPY DOCUMENTS: After 60 days retention from day
of shipment if we receive no other communications from the Client or other legitimately
interested party (e.g. Client's estate) before then directly relevant and specific
to the document, (2) ALL COMPLAINT DOCUMENTS: After 60 days retention
from day of shipment if we receive no other communications from the complainer
or other legitimately interested party before then directly relevant and specific
to the complaint, (3) ALL OTHER CLIENT-RELATED DOCUMENTS (including
but not limited to all webpages and promotions): After 60 days retention from
day of its first creation or receipt by us if we receive no other communications
from the Client or other legitimately interested party (e.g. Client's estate)
before then directly relevant and specific to the document. NOTE: When we design
and layout a CD project device, because all of our designs and layouts are unique,
they are never based on existing full circuit and layout diagrams. Instead,
if the design and layout are not trivial such that we can do them at that time
in varied forms strictly from memory, the design and layout consist of subfunction/subsection
variations joined together and we then make whatever changes are required by
both the Client's CDAF and the optimization of the circuitry. (4) ALL
OTHER DOCUMENTS WE CREATED FOR OR ABOUT A CLIENT: (including but not
limited to invoices and shipping receipts and proofs): After 60 days retention
from day of its first creation or receipt by us if we receive no other communications
from the Client or other legitimately interested party before then directly
relevant and specific to the document. (5) ALL OTHER CLIENT-RELATED HARDWARE
(including all hardware sent or sold to us, or that we have sold but all or
part of it is still in our possession in any form): After a 45 days retention
from the day we created, assembled, last repaired, last modified, last tested
or last obtained it for or from a Client, or otherwise contracted for by a Client
in which the Client did not pay for it or did not completely pay for it (including
all applicable S/H charges and Texas tax (if TX resident)), or he/she provided
any kind of bad payment, or he/she has implied or stated to us that he/she cannot
or will not pay for any remaining project and/or storage fee balance on the
hardware that has or may result even if we are able or may become able to successfully
complete and/or ship the hardware to him/her, or he/she provided us an erroneous,
unclear or incomplete shipping address or shipping instructions, or it was returned
to us as being undeliverable and the address on the package was 100% identical
to the address provided by the Client if we have not received a satisfactory
response from the Client or legitimately interested party by then to correct
the situation. (6) ALL CLIENT-RELATED SOFTWARE: After a 60 days
retention from the day we created, last modified, last tested, or received it
for or from a Client or shipped it to a Client if we receive no other communications
from the Client or other legitimately interested party before then directly
relevant and specific to the software.
POLICY SCOPE: This policy fully applies without any liability or disadvantage to us and requires no prior notice by us. This policy fully applies to all record forms, including but not necessarily limited to, originals, copies, reproductions, roughs, outtakes, prototypes, completed versions, uncompleted versions, earlier versions, samples, exemplars, mock-ups, templates, and unmodified versions. This policy also fully applies to all possible recordkeeping media, including but not necessarily limited to, printed copy, hardware, computer media, computer memory, all forms of offsite storage, illustration, photographic, video, recording tape, film, microfilm, electrical, electronic, mechanical, optical, magnetic and chemical. Lone Star Consulting, Inc. does not authorize anyone to obtain, keep, copy or distribute records on it, on its Clients or on its officers, employees or contractors for any reason except those specifically authorized to do so by its policies, or by law, or by Lone Star Consulting, Inc.'s clear, explicit, prior and written authorization, and then only for the specific limited purposes and period that the policy, law or authorization requires. "Destroy" refers to thoroughly shredding, burning up, throwing away, giving away, crushing, recycling or otherwise totally and permanently destroying or eliminating the document, hardware and software record. NOTE: We NEVER voluntarily provide a document, hardware or software record relevant to a Client transaction, service or product to any business or government entity without first obtaining the clear, explicit, prior and written permission from our Client (unless we reasonably believe that the Client has injured us or is attempting to injure us in some way or a legal, regulatory or administrative proceeding is reasonably anticipated, foreseeable, pending or filed), or we are otherwise required to do so by law.
EXCEPTIONS: We will retain documents, hardware and software records longer than their applicable retention periods above under the conditions stated above if, and only if: (1) The Client has contacted us at least once every 30 days in writing (email or postal mail only) after the retention period expires if, and only if, the Client first contacted us 3-15 days prior to the expiration of the retention period, all such contacts must be DIRECTLY RELATED to his/her document, hardware or software record we have on file (storage fees apply), or (2) A legal, administrative or regulatory action was reasonably anticipated, foreseeable, pending or filed before the retention period elapses that we believe is reasonably likely to require the specific document, hardware or software record, or (3) We believe that retention of the specific record is legally required by applicable tax law or business law known to us (e.g. for tax law, we retain records of all payments made to us for at least 7 years, but the retention periods stated herein apply to all records of the identities of who made the payments, the addresses shipped to, and what the payments paid for), or (4) We believe retention of the specific record is important for the existence, safety, security or operation of Lone Star Consulting, Inc., or (5) We believe the specific record relates to a fraud, scam, threat or other crime or tort anticipated, ongoing, attempted or committed against Lone Star Consulting, Inc. or anyone else, or (6) We otherwise believe we should retain the specific record to legally protect us, or (7) The Client or other legitimately interested party explicitly in writing (email or postal mail only) requested us 3-15 days prior to the retention period expiration to preserve the specific record for him/her for longer than the specified retention period above (storage fees apply), if, and only if, the Client specifies the specific retention period he/she requests and that retention period does not exceed two years. In all cases where storage fees apply, the requestor must prepay all expected or likely storage fees within 10 days of his/her request or his/her request is disregarded. NOTE: If an exception did apply at one time, once we reasonably believe that no exception any longer applies, we may then immediately dispose of the document, hardware or software record without any prior notice by us or liability to us. Furthermore, the Client fully agrees without qualification or reservation not to use against Lone Star Consulting, Inc. any document, hardware or software record he/she claims to have retained if Lone Star Consulting, Inc. has already destroyed that record under these Retention and Disposition Policies because once a record is destroyed by us we have no way of knowing whether or not the record the Client claims to possess is an authentic, complete, unedited, unchanged and totally accurate record of what actually occurred between us and the Client. Lone Star Consulting, Inc. accepts no liability, refund payment, damage, loss, disadvantage, obligation or requirement for any notification or explanation for disposing or retaining of any document, hardware or software record based on its published policies, even if done by mistake or negligence.
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LONE STAR CONSULTING, INC., 8900 Viscount, Suite 235, El Paso, TX USA 79925
Voice: [1 - 915 - 474 - 0334] (9-5, M-F)
CAUTION: BEWARE OF CROOKS POSING AS LONE STAR CONSULTING, INC. HARDWARE DEALERS, AND THOSE SELLING SOUND-ALIKE OR LOOK-ALIKE HARDWARE PRODUCTS OR Customized Devices SERVICES. All of these fly-by-nights are crooks which will either steal your money outright or provide you with a butchered-up and outdated versions of our products. And some of these "dealers" are sting operations. LONE STAR CONSULTING, INC. has NO DEALERS on the Internet or anywhere else. All Items must be purchased directly from LONE STAR CONSULTING, INC. of EL PASO, TX, USA, as Customized Devices (no Off-the-Shelf or Over-the-Counter Hardware). Please report all rip-off operations you run into to LONE STAR CONSULTING, INC. Be advised that for anyone to offer a legitimate Customized Devices Service as comprehensive as that of LONE STAR CONSULTING, INC. requires not only an extraordinary high level of design talent but enormous access to test equipment, tools, parts, reference materials, software, circuit databases, etc that few people can provide, and those that can require years - even decades - to achieve the required functional level.
Pinpoint Hotlinks to All Listed Device
Types (on devices.htm page)
All of our Topics and Titles have hotlinks at ==> sitemap.htm
CAUTION: Everything we sell is sold for legal utility, educational and entertainment purposes only under our published Policies.
NOTE 1: We make no medical, legal, scientific, engineering, supernatural or paranormal claims including but not limited to claims about the existence, extent, intentions, purposes and capabilities of space aliens, ghosts, spirits, psychic powers, psionics, mental telepathy, precognition, auras, clairvoyance, remote viewing and pschokinesis - all related CD projects we do are based on our proprietary theories SHOULD they actually exist AND if the Client does not clearly specify in his/her CDAF another theory he/she wants the CD device design to be based upon.
NOTE 2: By policy, we
never recommend for or against, approve or disapprove, sponsor, endorse, support,
guarantee, or take any responsibility for any of the content of any non-Lone Star Consulting, Inc. webpage, website, advertisement, publication or other
statement EVEN IF WE HAVE PROVIDED A HOTLINK TO IT. And by policy, we never
recommend for or against, approve or disapprove, sponsor, endorse, support,
guarantee, or take any responsibility for any non-Lone Star Consulting, Inc.
company, product or service EVEN IF WE HAVE PROVIDED A HOTLINK TO IT. For more
information on our policies, please refer to all of the policies in this webpage.
Webmaster's Test Links only - not for Client use: a01 a02 a03 a04 a05 a06 a07 a08 a09 a10 a11 a12 a13 a14 a17 a18 a19 a20 a21